The ultimaye choice of top-up data
The ultimaye choice of top-up data
Tariff Plans
Terms and Conditions

 
Device Connection: You are required to subscribe to this Service Plan and designated Value Added Service(s) of not less than $39 (if applicable) per month simultaneously for a designated Commitment Period . Settlement of service fees by autopay via designated credit card is also required. If your selected VAS is terminated or cancelled at any time within the Commitment Period, you will have to select another VAS so that the total monthly fee of VAS subscribed by you shall not be less than $39 (if applicable) per month. Prepayment (amount depending on your chosen device and Service Plan subscription) is required and the prepayment amount will be credited into your csl account by installments during the Commitment Period.

 
SIM Connection: Subscribe to this Service Plan for a designated Commitment Period is required. You are required to pay a MTR/Tunnels/Mobile License/Administration Fee of $18 per month.
Intra-network SMS is text SMS sent within Hong Kong to 1O1O, csl and SUN Mobile customers and is subject to a monthly quota of 10,000 SMS units ("Quota"). Inter-network SMS is text SMS sent within Hong Kong to users of other Hong Kong networks. International SMS is text SMS sent within Hong Kong to users of overseas networks. Within the monthly Quota, you can enjoy sending any Inter-network SMS at $0.6 per SMS and International SMS at $2 per SMS. The Inter-network SMS and International SMS will be counted towards the Quota. If the usage exceeds the Quota, the Thereafter Charge is $0.2 per Intra-network SMS; $0.8 per Inter-network SMS; and $3 per International SMS. Each SMS holds 160 English or 70 non-English characters, including spaces and punctuation marks. If the SMS contains both English and non-English characters, the limit of 70 characters shall apply. If your message exceeds this limitation, it will be transmitted in form of multiple SMS and each SMS will be charged.
v Service Plan included IDD 001 IDD Minutes only apply to voice calls made in Hong Kong to the following 13 destinations: China, Macau, Taiwan, USA (excluding Guam, Puerto Rico, US Virgin Islands, American Samoa and Northern Mariana Islands), Canada, UK, Singapore, Malaysia, Thailand, Japan, South Korea, Philippines and Australia but excludes voice calls made to premium numbers (being numbers other than normal fixed and mobile numbers, e.g. infoline numbers or special service numbers, where premium rates may apply to calls to these premium numbers) and satellite numbers of these destinations. For details of user guide, the Thereafter Charges and other IDD Charges, please refer to our website http://e.hkcsl.com/idd.
Unlimited Wi-Fi usage at csl Wi-Fi hotspots for Wi-Fi compatible devices. 1,000Mbps is the network specification for Wi-Fi 802.11ac only applicable to selected csl Wi-Fi hotspots in limited locations. Actual speeds experienced by customers using those hotspots are less than the network specifications and will be affected by user’s mobile device (e.g. number of internal antenna equipped), network coverage and usage, international bandwidth and other extraneous factors. For service details, please visit http://e.hkcsl.com/wifi-e.
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Register as a member of The Club, and earn Clubpoints from telecom bills to redeem gifts. The Club service is subject to Terms and Conditions of Club HKT Limited. For details or registration, please visit  www.theclub.com.hk.
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KingKing is a VoIP service based on Wi-Fi connectivity for use in Hong Kong or while you are abroad, so that you can (i) make voice calls to any Hong Kong phone number, (ii) receive voice calls, (iii) make and receive KingKing video calls, or (iv) send SMS messages. Any KingKing users shall pay for the Wi-Fi connectivity service, SMS, IDD and/or international roaming charges for calls to non-Hong Kong phone numbers (if applicable). KingKing is only available to selected service plans and compatible only with certain handsets. For details, please visit http://e.hkcsl.com/kk.
3-month WeChat Data Package: WeChat Data Package provides local mobile data for using some designated WeChat features. The VAS will be cancelled automatically after the 3-month free period. To continue using the VAS, you are required to subscribe to the VAS again. The fee of WeChat Data Package is $8 per month, subject to change from time to time. Please visit http://e.hkcsl.com/wechat  for details.
  Respective Value-Added Services are applicable to designated handset models/OS.
  Data and Voice Service Plan Terms and Conditions:
Local Thereafter Charge for MMS: $2 per MMS. The local Mobile Data service will stop when you use up the monthly local Mobile Data usage included in your Service Plan and will resume at the beginning of the next bill month. Customer may choose to unsubscribe from mobile data plan service if necessary. However, the monthly fee will remain unchanged. Not all devices support SMS and/or other services included in the Service Plan. You should check whether your device is able to receive SMS and support any services included in the Service Plan. Unless otherwise specified, Service Plan included usage applies to local use only. Unless otherwise specified, Service Plan included usage will be calculated on a per minute basis. Any usage of less than one minute will be counted as one minute. When you use the Call Waiting service and are connected to more than one telephone line, airtime will be calculated according to the total time spent on all connected lines during call waiting. Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of each bill month. Only certain devices support the 3G or 4G network. Actual speeds experienced will be considerably less than the theoretical speeds obtainable on a 3G/4G network and may vary due to internet conditions, server speeds, network conditions, coverage, locations, the computer and device used, hardware, software, usage levels and other factors. You expressly understand and agree that your use of the Mobile Service is at your sole risk, and the Mobile Service is provided on an "AS-IS" and "AS-AVAILABLE" basis and that we expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to merchantability, fitness for a particular purpose and non-infringement. We assume no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communications or personalization settings or for any damage to your Mobile Equipment or any other equipment or device or loss of data that results from the download of any materials, data or information. You expressly relieve us from any and all liabilities arising from the access or use of any part of the Mobile Service. Terms and conditions of the services included in the Service Plan (if any and if applicable) apply, for details please refer to our website www.hkscl.comWe reserve the right to terminate or change these Service Plans, offers or terms and conditions at any time without prior notice. Please refer to our website www.hkscl.com or visit our shops for the latest version. We reserve the right to make the final decision in the event of any dispute.
 ~ Top-up Data Package Terms and Conditions
1.  The Top-up Data Package is applicable to selected Service Plan(s) only.
2.  The fee of the Top-up Data Package is subject to change from time to time and you will be charged the fee prevailing at the time of your subscription.
3.  Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month.
4.  The local Mobile Data service will stop when you use up the local Mobile Data usage included in your Top-up Data Package and the service will resume in the next bill month or when you subscribe to another Top-up Data Package.
5.  We reserve the right to terminate or change this Top-up Data Package or these terms and conditions at any time without prior notice and to make the final decision in the event of any dispute.
* Ultra-High-Speed Network refers to 450Mbps which is our network specification for downlink of 4G LTE-A network (with 50Mbps for uplink) provided via three sections of 20MHz continuous 4G spectrum each, which is only available to designated locations with the use of a compatible CAT 9 device. Actual speeds that customers experience are less than the specifications and will be affected by the device used, locations, network conditions and other extraneous factors. Compares to other commercially launched mobile networks available to customer in Hong Kong as of 1 January 2017.
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Special Terms and Conditions for Capacity Data Package
1. The Capacity Data Package (“Service”) is subject to the terms and conditions of the Mobile Service Agreement and these Special Terms and Conditions.

2. You may enjoy this Service by subscribing to our designated mobile service plan. If you have already subscribed to our Service and have a Commitment Period with us, we will align the Commitment Period of this Service with your monthly mobile service plan. If there is no Commitment Period in your existing service plan, the Commitment Period of this Service will be 24 months.
3. When monthly Mobile Data usage reaches the data entitlement of your monthly service plan, you can continue to use the Mobile Data service without speed throttling. However, you will be allocated with less network resources for access subject to the prevailing network conditions and your service experiences may be affected.
4. This Service cannot be used in conjunction with certain types of services which may be subject to change from time to time. For details, please call our customer service hotline on 25 123 123.
5. The actual speed that you experience will be considerably less than the network specifications and may be affected by internet conditions, server speeds, network conditions, coverage, locations, the device used, hardware, software, usage levels and other factors.
6. If you choose to terminate the Service before expiry of the Commitment Period, you will be required to pay an Early Termination Charge equivalent to the subscription fees of the remaining months of the Commitment Period.
7. This Service is subject to your Mobile Service Agreement with CSL Mobile Limited.

Ʊ Customers can get free monthly fee of Viu Premium Service by applying for the Capacity Data Package, expiry of which will terminate the free service.
Special Terms and Conditions for Speed Data Package
1. The Speed Data Package (“Service”) provides additional 10GB monthly mobile data to your current mobile service plan.
2. You may enjoy this Service by subscribing to our designated mobile service plan. If you have already subscribed to our Service and have a Commitment Period with us, we will align the Commitment Period of this Service with your monthly mobile service plan. If there is no Commitment Period in your existing service plan, the Commitment Period of this Service will be 24 months.
3. This Service cannot be used in conjunction with certain types of services which may be subject to change from time to time. For details, please call our customer service hotline at 25 123 123.
4. The actual speed that you experience will be considerably less than the network specifications and will be affected by internet conditions, server speeds, network conditions, coverage, locations, the device used, hardware, software, usage levels and other factors.
5. If you choose to terminate the Service before expiry of the Commitment Period, you will be required to pay an Early Termination Charge equivalent to the subscription fees of the remaining months of the Commitment Period.
6. This Service is subject to your Mobile Service Agreement with CSL Mobile Limited.
Piggy Bank Data Carry Forward Service:
1.  Piggy Bank Service is applicable to subscribers of designated Ultra 450 service plan users (including SIM/handset service plans, Multi-User Service Plans and iPhone/ iPad Service Plans. This service is not applicable to all complimentary SIM service plan (including but not limited to Free Tap & Go SIM card with 12 months/6 months 6GB data service plans and Nevigator complimentary SIM service plans), Ultra 450 service plan with 6 months commitment periods, Pet Tracking Service Package and SmartBand Tracking Service Package.
2.  The monthly service fee is $48 for subscription to a commitment period.  Customer must subscribe to the commitment period aligning with the service plan. Upon subscription to this service, any remaining local data entitlement will be carried forward to the next billing month up to the end of the commitment period of your Service Plan. All remaining local data entitlement will be forfeited upon thereafter.
3.  Free-to-Go customers can also subscribe to Piggy Bank Service at a monthly fee of $68 and maximum local data entitlement balance to be carried forward is 30GB.
4.  If you change your service plan, all remaining local data entitlement will be forfeited.
5.   If you choose to terminate the Service before expiry of the Commitment Period for whatever reasons, you must pay us an Early Termination Charge equal to the Monthly Service Package Charge for the remaining months of the Commitment Period immediately.
6.   You can terminate Piggy Bank Service by giving us at least 30 days' prior notice all remaining local data entitlement will be forfeited without any compensation.
# Mobile entertainmentSubscription is needed for Viu Premium service, MOOV Monthly Package, Now Soccer App “Matches Live “ (mobile version) and now Player CSL. MOOV Monthly Package: MOOV online digital music service (only available for use in Hong Kong). For details, please refer to http://moov.hk. Viu Premium Service (“the Service”): Offers unlimited video episode download, Full HD video streaming and no video ads in the middle of videos played (if applicable) on the Viu App. For details, please refer to http://e.hkcsl.com/viu .Now Soccer App “Matches Live “ (mobile version) : Customer is required to subscribe to 12-24month commitment period and the service is applicable to designated mobile devices only. Details please refer to http://e.hkcsl.com/nowsoccer. Now  Player CSL: Viewing of SCM On Demand, Star Chinese Channel Play , Now Entertainment Channel, NowJelli live streaming channels and on-demand programs on your mobile devices. For details, please refer to http://e.hkcsl.com/nowplayer. Using MOOV Monthly Package, Now Soccer App “Matches Live “ (mobile version) and Now Player CSL will incur mobile data charges. Utilized data usage will be deducted from the entitlement of a subscriber's monthly data service plan.
A free 12-month i-GUARD Phone & Tablet Accidental Damage Protection Plan is available to customers purchasing designated models of handset in their subscription to designated Handset Plans. Customers must use HKID for service registration. Service is applicable to handsets/tablets with suggested retail price of less than HK$8,888. This service is provided by i-GUARD Direct and is subject to its terms and conditions. Please visit i-GUARD’s website at http://www.i-guard.hk/eng/uad/overview.cfm for details.
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