Your Mobile Local Prepaid SIM

csl mobile $48 3G Rechargeable SIM Card

Support Nano, Micro & Mini 3-IN-1SIM card


Tariffs

Service

Charges (HK$)
Local Calls1 Off-peak hours (21:00 - 11:59) $0.06 / min
Peak hours (12:00 - 20:59) $0.12 / min
IDD Calls1 To China  IDD 0060 $0.8/min + local airtime$0.12/min 2
To other destinations  IDD 001 tariff + local airtime$0.12/min2
Local  Video Call1 Intra Network $1.0 / min
Other Mobile Network $2.0 / min
International
 Video Call1
Australia, Singapore, Macau, Malaysia, Japan, Mainland China, South Korea & Thailand $8.0 / min
United Kingdom, Taiwan, Philippines, New Zealand, Saudi Arabia & Russia $9.0 / min
Indonesia $12.0 / min
Local SMS3 Intra Network $0.1 / SMS
Inter Network $0.7 / SMS
International SMS3 China $0.5 / SMS
Other countries $1.8 / SMS
Local Data4,6,7 Pay-as-you-go $3 / 1000KB~
1-Day-Pass $28 / 2GB~
3-Day-Pass $56 / 4GB~
7-Day-Pass*
(*Promotion offer: upgrade to 8-Day/6GB until 30 September, 2017.)
$88 / 4GB~
Usage period aligned with card validity $218 / 2GB~
csl Wi-Fi Free
KingKing (傾King)8,9 $8 / 1-day, $88 / 30-days~
MMS Incoming & Outgoing MMS in Hong Kong10 $ 3 / MB
Incoming & Outgoing MMS in other countries10 $0.12 KB
International
 Roaming
Voice Call9 Roaming Charge
SMS Local / International SMS charges + $4 / SMS
Local Call Forwarding Local airtime charges
International Call Forwarding1 IDD 001 + Local Call Charge2
Unconditional Call Forwarding Package11 $15 / 30 days
Caller Number Display Free
Voice Mail12 $5 / 30 days
Call Waiting Local airtime charges apply for each line
Conference Call Local airtime charges apply for each line
MTR/Tunnels/Mobile License/ Administration Fee13 $3 / month
~ To subscribe : Dial *131#
Please refer to "Terms and Conditions" for details of the remarks. Buy now!

Check account balance and validity: Press ## 122 # SEND


IDD 0060 ^

 Popular destinations and rates:

Destinations

Country/Territory Code

IDD 0060 special rates
24-Hour Applicable
(HK$/Min)

MAINLAND CHINA

86

$1.80

AUSTRALIA

61

$2.00

CANADA

1

$1.60

FRANCE

33

$4.00

GERMANY

49

$4.00

INDONESIA

62

$3.80

JAPAN

81

$3.30

MACAU

853

$1.99

MALAYSIA

60

$2.40

NEW ZEALAND

64

$4.00

PHILIPPINES

63

$3.90

SINGAPORE

65

$3.28

SOUTH KOREA

82

$3.70

TAIWAN

886

$1.99

UNITED KINGDOM

44

$2.39

UNITED STATES OF AMERICA

1

$1.60

 

For the rate of IDD 001, please click here.
For the rate of IDD 0060, please click here.

^ Postpaid IDD 0060 rate table and offers (via bill settlement) do not apply to this Rechargeable SIM Card.

* To reset or change your PIN, please press here.

If you call back to an incoming IDD call by retrieving the telephone number from the caller number display (eg from “Answered” or “Missed” call records), this IDD call will be charged at IDD 001 rates, as you are using IDD 001 to make the call.


International Roaming

You can get roaming data; make calls to Hong Kong, within the same country/territory, or to other countries/territories when you are overseas.

  • Roaming data pass10
    Press * 131# SEND ( operate in overseas )
  • Calling Hong Kong
    Press * * 128 * [Hong Kong Tel. No.] # SEND
  • Making local calls in other countries/territories
    Press * * 128 * [001] [Country / Territory Code] [Area Code] [Local Tel. No.] # SEND
  • Making calls to other countries/territories
    Press * * 128 * [001] [Country / Territory Code] [Area Code] [Tel. No. in other country]  #  SEND

After pressing the requisite key string, you’ll receive a message saying “Thank you for using our service. The number you’ve dialed is being connected, please wait”. Wait for your phone to ring, and answer it. You will then be connected to the called party.

The roaming service has been enabled by default in this Rechargeable SIM Card. Customers can take the action to prevent handsets from switching to mainland China-based mobile networks while in Hong Kong, thereby incurring unnecessary roaming charges.

Temporarily suspend the roaming service with the following shortcodes:

  • To suspend roaming service: *143*01#  SEND
  • To resume roaming service before leaving Hong Kong: #143*01#  SEND
  • To check roaming status: *#143*01#  SEND

 + If you have to make or receive calls while roaming, please cancel all local/international call forwarding functions.


Video Call Services

Simply pick up your 3G handset and make video calls to your friends, families or business partners and talk face-to-face with them.
• Make local video call: Dial    [Hong Kong Mobile Number]
• Make overseas video call : Dial   [001]   /  [+] [Country / Territory Code]   [Mobile Number]

International video call rates are applicable only to calls made to mobile phones using overseas 3G networks.

Roaming Video Call Services is not supported on this rechargeable SIM


csl Wi-Fi Service

Use a Wi-Fi enabled device at more than 15,000 Wi-Fi hotspots all over Hong Kong. Simply plug and use! Hotspot Search: www.cslwifi.com

How to use:

1. Go to csl Wi-Fi hotspots, and set the Network Name (SSID/ESSID) to "csl".
2. Launch your internet browser.
3. Type any valid URL into the address field and you will be redirected to the csl Wi-Fi login page automatically.
4. Login to the service:
     i)  Choose "Prepaid SIM Cards".
     ii) Enter your mobile number and PIN to login to the service.
5. After login, a new offline window will be pop-up to let you terminate the connection. Do not close the offline window. To terminate your csl Wi-Fi session, simply click the "Disconnect" button.
6. If you have accidentally closed the Disconnect pop-up window, please go to hotspot.cslwifi.com and click "Disconnect" to logout.

csl Wi-Fi service is provided by Hong Kong Telecommunications (HKT) Limited subject to the terms and conditions of csl Wi-Fi service, available at www.cslwifi.com/support/download/Special_Condition_T&C_e.pdf.
To know more about csl Wi-Fi hotspots and coverage, please visit www.cslwifi.com.


King King Voice Roaming APP

You can make/receive unlimited calls to/from Hong Kong through this KingKing app while you are abroad.
• For caller/receiver located in overseas, Wi-Fi connection, mobile device and KingKing application are required.
• Your friend/relative located in Hong Kong can use any fixed or mobile phone to call you without internet connection nor KingKing application installed.

Applications Download
You are recommended to download KingKing application before leaving Hong Kong, please go to Google Play or App Store and use “KingKing” as the search phrase.
You will need to complete a one-off registration to use KingKing. Please connect to Wi-Fi Network before switching on KingKing.

How to login and use “KingKing”
Click on KingKing application icon on your handset menu:

Figure 1 Figure 2 Figure 3 Figure 4
Picture 1 Picture 2 Picture 3 Picture 4
  1. Enter your prepaid mobile number when using KingKing for the first time (Pic 1)
  2. Enter password of prepaid SIM (Pic 2), you may get the password by dialing *111#.
  3. Accept KingKing Terms & Conditions (Pic 3)
  4. Switch on KingKing then it will change to blue, showing that all incoming/ outgoing calls are connected via KingKing (Pic 4)
Remarks:
KingKing cannot be used for emergency calls while you are abroad, so please make emergency call via your regular voice roaming service. However, you can use KingKing to make emergency calls in Hong Kong.

 


Recharge Methods and Bonus

Recharge Methods:

1. Via Your Mobile recharge voucher
You can purchase Your Mobile recharge vouchers at any Your Mobile dealer shops. You can recharge your account with recharge vouchers in Hong Kong or overseas. The value will be credited to your account instantly.


Recharge method:
i) Call Recharge Service Hotline 179179 or
ii) Press *109 * PIN # SEND  

2. Online top-up via recharge voucher or credit card / Alipay
       • Use your prepaid card to visit http://prepaid.hkcsl.com
       • Enter the PIN printed on the recharge voucher or follow the instructions and recharge with a credit card / Alipay. 

 

Recharge value Bonus
Below HK$50 Not applicable
HK$50 - HK$99.9 HK$10(Until 30 September 2017)
HK$100 - HK$199.9 10% of recharge stored-value
HK$200 - HK$299.9 20% of recharge stored-value
HK$300 or above 30% of recharge stored-value

 


Terms and Conditions
  1. Local calls, IDD calls, video calls and International Call Forwarding calls are charged on a per minute basis.
  2. Local airtime charges apply when using IDD service and International Call Forwarding.
  3. International roaming calls are charged on a per minute basis. Airtime will be deducted in units of 1 minute once you answer the return call from our system, even if the called number is busy or unanswered.
  4. Local data is charged on a per-MB basis. Please ensure the data connection is disabled when you are not using the service to avoid unnecessary charges.
  5. Roaming data is charged on a per-20KB basis.
  6. Local data must be consumed within Hong Kong. A roaming data charge will be made when roaming overseas.
  7. Local 1-day, 3-day, 7-day and “Usage period aligned with card validity” data passes commence on the day of subscription. Service will be automatically terminated at 23:59 on the commencement day, 3rd day, 7th day or until expiry of the prepaid card, but no more than 365 days from the subscription date of the data plan, whichever is sooner. For 1/3/7 days data passes, customers are required to subscribe to the data pass again for continued use. The validity of the “Usage period aligned with the card validity” local data pass will last until expiry of the prepaid card, but no more than 365 days from the subscription date of the data plan, whichever is sooner.
  8. Customers are required to download the KingKing application from App Store or Google Play to utilize this service. KingKing is compatible only with certain handsets. $8/day, $88/30 days from making outgoing calls to any Hong Kong phone number or receiving incoming calls from anywhere in the world via KingKing. IDD charges apply if making calls to non-Hong Kong phone numbers, and local voice call minutes will be charged for the duration of such a call during all calls. Charges for Wi-Fi connectively and IDD charges (if any) are additional. Local voice call minutes will be charged for using KingKing application to make / receive calls in Hong Kong. Download the application from Google Play and App Store will incur local mobile data charge, while roaming data charge will incur in overseas.
  9. Cut-off time for Roaming data and KingKing is HK time 23:59. New daily cap starts at HK time 00:00.
  10. Both incoming and outgoing MMS are charged on a per-MB basis. If MMS is downloaded / sent during roaming, roaming data charges apply.
  11. No local airtime charges applied for Unconditional Call Forwarding Package. Local call forwarding when busy, unanswered and unreachable are not included in the package. The package will be renewed automatically every 30 days and related package charge will be deducted from your account.
  12. When accessing Voice Mail via a mobile phone, airtime is charged. Roaming charges apply when retrieving voice mails from outside Hong Kong. The Voice Mail package will be renewed automatically every 30 days and related package charge will be deducted from your account.
  13. The MTR/Tunnels/Mobile License/ Administration Fee will be deducted automatically from your account on a monthly (30 days) basis.
  14. If the subscribed packages cannot be renewed successfully due to insufficient balance in your account, the related packages will be cancelled. Please re-subscribe to the packages after recharge.
  15. Any dispute over value or usage should be raised with service provider (CSL Mobile Limited) within one month.
  16. Service fee will be charged for each copy of the call details relating to the current month.
  17. Usage records maintained by CSL Mobile Limited shall, in the absence of manifest error, be conclusive evidence.
  18. CSL Mobile Limited reserves the right to amend the tariff and the related charges. Please call the service hotline for tariff details.

^ After you have reached 6GB of mobile data usage (the monthly fair usage level per calendar month), you can still continue to use the service. However, your network specification will be lowered to 128kbps. CSL Mobile Limited complies with OFCA’s Guidelines for the Implementation of Fair Usage Policy for the Provision of Mobile and Fixed Broadband Services and will not at any time cap your data network specification below 128kbps. You will receive an SMS notification once you have reached 6GB and the fair usage policy is in place. Actual speeds that customers experience are considerably less than the specifications and will be affected by the device used, locations, network conditions and other extraneous factors. 

 

Service Hotline 1833 803

 

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