Visitors to HK |  Customer Care |   |  Club SIM |  Online Shop (Connection/Renewal) |  My HKT | 
中文 ENG
 
 
Home  >   FAQ   >   Bill   >   eBill
FAQ



eBill

Can I view my bills online?
 
Is the eBill viewing service available to all subscribers?
 
How soon after each bill date can I retrieve my eBill?
 
Q1. Can I view my bills online?
 
Yes. You can access your latest 3 months’ mobile bills conveniently via csl’s eBill services the following ways:
  1. Login to "My Account" at csl’s website (www.hkcsl.com). Click "View and Pay bill".
  2. Use your handset to login to "My Account" via Infotainment service content (m.hkcsl.com) (m.hkcsl.com), click "View Bill and Bill Reprint".
  3. Android and iOS handset users can check bills using the "My Account Check" app.
 
Q2. Is the eBill viewing service available to all subscribers?
  eBill viewing service is not yet applicable to consolidated bills (multiple mobile numbers under one account number). You can view eBill providing you have registered for "My Account".  
Q3. How soon after each bill date can I retrieve my eBill?
  Your eBill will be available approximately 2 days after each bill date.  

Consumer Service Hotline:1000 
Business Customer Hotline:10086


General Terms & Conditions of hkcsl.com   |    Privacy Statement   |    csl Fair Use Policy   |    Regulatory Notices   |    General Terms & Conditions   |    Special Conditions   |    QoS Measures   |    Industry Code of Practice/Scheme   |    Careers
CSL Mobile Limited 香港移動通訊有限公司 2018 All Rights Reserved.The website is optimized for Internet Explorer 7 or above, and is best view with screen resolution of 1024x768.
   
 
   
Online Shop (Connection/Renewal)
The Club
Club SIM
Data Usage Calculator
Smartphone Workshop
Smartphone Encyclopedia
csl Facebook Page
csl YouTube Channel
csl Instagram