Visitors to HK |  Customer Care |   |  Club SIM |  Online Shop (Connection/Renewal) |  My HKT | 
中文 ENG
 
 
Home  >   Roaming & IDD   >   ''KingKing'' voice roaming service   >   ''KingKing'' User Guide - Windows Phone 8
KingKing voice call service

"KingKing" User Guide - Windows Phone 8

  1. How to register for "KingKing"
  2. How to connect to Wi-Fi
  3. How to connect "KingKing"
  4. How to switch off "KingKing"
  5. How to make an outgoing Voice call
  6. What will happen if you miss a call
  7. How to make an outgoing Voice call to Hong Kong
  8. How to make an outgoing Voice call to overseas destinations other than Hong Kong
  9. How to answer an incoming "KingKing" Voice call
  10. How do I access my voicemail via "KingKing" ?


1. How to register for "KingKing"
User will need to complete one-off registration to use "KingKing"
 
Press "KingKing" application icon   Enter your csl’s number when using “KingKing” for the first time
 
 
Activation code is sent by SMS   Enter activation code from SMS
     
 
Accept the "KingKing" Terms & Conditions   Switch-on "KingKing"

 


2. How to connect to Wi-Fi
 
Go to Settings   Select Wi-Fi
 
 
Slide the button to switch-on then it will change to blue   Select an appropriate Wi-Fi connection hotspot and enter user ID login and password
(if necessary).
     
Select  
Select advanced   Select Keep Wifi on when screen times out

 


3. How to connect "KingKing"
 
Press "KingKing" application icon
 
  Then "KingKing" keypad will pop up
   
Slide the button to connect "KingKing" then it will change to blue, showing that all incoming / outgoing calls are connected via "KingKing".

 


4. How to switch off "KingKing"



Slide the button to disconnect "KingKing" and the button will change to black,
showing that all incoming/outgoing calls are connected via normal voice service.

Tips: When you leave the Wi-Fi hotspot, the system will disconnect "KingKing" automatically within one minute.


5. How to make an outgoing Voice call
 
When the button is on (blue), enter the phone number.   Select a contact number from Contacts in the "KingKing" application ("KingKing" reads and presents your phone Contacts).
   
Select a number from your call log in the "KingKing" application.

 


6. What will happen if you miss a call
 
Number of missed call will be shown on the KingKing application icon
 
  And the mobile number will show in red in the History
 

7. How to make an outgoing Voice call to Hong Kong

This is just like making a local Voice call in Hong Kong. No prefix or +852 country code is required. It’s as simple as that!
 


8. How to make an outgoing Voice call to overseas destinations other than Hong Kong

The procedure is exactly the same as when making an IDD Voice call from Hong Kong, which means the “+” symbol and country code need to be entered before the actual telephone number.

For example:
Making a local Voice call while in the UK:

Dial "+" + "44" + "telephone number in the UK"
Making a Voice call to Shanghai from the UK:
Dial "+" + "86" + "telephone number in Shanghai"

 


9. How to answer an incoming “KingKing” Voice call
When there is an incoming "KingKing" voice call, the phone will ring and the "KingKing" screen will pop up. Click the blue button to answer the call.
Unanswered / rejected calls will be forwarded to voicemail when "KingKing" is connected.

 


10.  How do I access my voicemail via "KingKing" ?
Press the voicemail key, or you can call *92 directly

(the default password is the first 6 digits of your HKID/BR number).


 


General Terms & Conditions of hkcsl.com   |    Privacy Statement   |    csl Fair Use Policy   |    Regulatory Notices   |    General Terms & Conditions   |    Special Conditions   |    QoS Measures   |    Industry Code of Practice/Scheme   |    Careers
CSL Mobile Limited 香港移動通訊有限公司 2018 All Rights Reserved.The website is optimized for Internet Explorer 7 or above, and is best view with screen resolution of 1024x768.
   
 
   
Online Shop (Connection/Renewal)
The Club
Club SIM
Data Usage Calculator
Smartphone Workshop
Smartphone Encyclopedia
csl Facebook Page
csl YouTube Channel
csl Instagram