Terms and Conditions for Now Player CSL :

  • If you subscribed to plan and would like to terminate the service, please call our Consumer Service Hotline on 25 123 123.
  • The Service is provided to csl customers who subscribed for mobile service plans with a data entitlement. To utilize the Service, you are required to subscribe for the Now Player CSL and download and successfully install the Now Player CSL app from Google Play or Apple App Store. 
  • If you are using local mobile data to access to the Service, the utilized data usage will be deducted from the entitlement of your csl plans. You will have to pay thereafter charges or top up charges if your usage exceeds your monthly entitlements.
  • The customer shall not, or permit any other person to sell, reproduce, copy, distribute, broadcast, transmit, re-transmit, modify, exploit the Services or any of its contents by any means or reverse engineer any content consisting of downloadable software.
  • Now TV programs and content are only for the customer's personal viewing and access. The customer shall not, or permit any other person to show, play, use, access or view the Service and its content for any public or commercial purpose in any place.
  • CSL Mobile Limited 香港移動通訊有限公司 reserves the right to edit, change, withdraw and/or withhold any Now TV programs or content on the Service at any time without notice or assigning any reason.
  • The use and the provision of the Service are governed by the relevant terms and conditions of the Service by CSL Mobile Limited 香港移動通訊有限公司 and PCCW Media Limited (http://e.hkcsl.com/Nowplayer-e), as amended from time to time.
  • Video quality depends on customer's mobile device, service location, network coverage and usage.
  • The customer's subscription for the Service will form part of the contract for the csl between us which you have signed.

 

The following terms and conditions ("these Terms and Conditions") apply to your access and use of the Now Player CSL service. By installing and downloading the Now Player CSL application, you agree to be bound by these Terms and Conditions.

1. The Now Player CSL service
1.1 The Now Player CSL service ("Service") can only be accessed by installing and downloading the Now Player CSL application (the "App") on Android mobile devices with specific operating systems specified by PCCW Media Limited. Please check the Service Notice section in the App for details.  
1.2 The Service is restricted for use in the Hong Kong Special Administrative Region ("Hong Kong") only.

2. Our rights and responsibilities
2.1 "We" and "us" shall mean PCCW Media Limited in relation to the provision of the Service under these Terms and Conditions.
2.2   Certain content on the Service is only available to customers who subscribe to csl plans with data entitlement provided by CSL Mobile Limited 香港移動通訊有限公司; and who pay the fees for access to such content ("Paid Content").
2.3  If you are using local mobile data to access the Service, the utilized data usage will be deducted from the entitlement of your csl plans. You will have to pay additional charges or top up charges if your usage exceeds your monthly entitlements.
2.4  We may:
(a) deactivate the Service at any time without notice to carry out system maintenance, upgrading, testing and/or repairs;
(b) limit or suspend your access to the Service without notice where we are of the opinion that such action is appropriate as a result of your use of the Service or where you breach any of these Terms and Conditions; and
(c) expand, reduce, withdraw and/or modify any part of the Service and/or any Content (meaning any content made available or appearing in the Service including but not limited to any data, information, images, graphics, video and/or audio content, applications, downloadable files or other multimedia content that can be accessed through or on the Service), remove, disable and/or suspend transmission or streaming of the Service or Content which we consider in our sole opinion, breaches any applicable law, regulation or regulatory directive or to be otherwise unacceptable.

3. Your responsibilities
3.1 You:
(a) have to be aged 18 or above to access or use the Service;
(b) are only authorized to use the Service and view the Content for your own personal and non-commercial use in accordance with these Terms and Conditions;
(c) will be strictly and solely responsible for your own use of the Service;
(d) must not, and must not permit any other person, to sell, reproduce, copy, distribute, publish, modify, prepare derivative works based on the Content;
(e) agree that the Service and Content are only for your private domestic viewing and access and shall not yourself, or permit any other person to, show, play, use, access or view the Service and/or Content for any public or commercial purposes unless with our prior written consent;
(f) without limiting sub-clause 3.1(e), shall not charge for use or access to the Service or any Content or for access to any premises where the Service or Content are viewed;
(g) will abide by all relevant laws of Hong Kong and any operating and/or usage rules, as amended from time to time; and
(h) will report any violation of these Terms and Conditions to our customer service team.
3.2 You agree not to:
(a) restrict or inhibit any other persons from using the Service, including, without limitation, by means of "hacking" or defacing any portion of the Service;
(b) access or use the Service, the Content or the Software (as defined in Clause 6.1) for any unlawful purpose or any purpose not expressly authorized by these Terms and Conditions;
(c) modify, adapt, sub-license, reproduce, distribute, copy, modify, exploit, translate, sell, reverse engineer, decompile or disassemble any portion of the Service, any of the Software and/or any Content;
(d) remove any copyright, trademark, or other proprietary rights notices contained in the Service and/or the Content;
(e) copy and/or frame any part of the Service or the Content without our prior written authorization;
(f) use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, "data mine," or in any way reproduce, disrupt or circumvent the navigational structure or presentation of the Service and/or the Content;
(g) collect information of users of the Service;
(h) hack, break into, or attempt to hack or break into, in any manner the Service, the Software, and/or any data areas on our server(s) or that of any third parties;
(i) download, copy, store, rip, distribute, share or re-direct any Content from the Service in any way or through any media;
(j) incorporate any software or other materials that contain any virus, worm, time bomb, Trojan horse, or other harmful or disruptive component;
(k) forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted through the Service;
(l) issue, create or sponsor any financial instruments or investment products where the price, return and/or performance of such instrument or product is based on or related to any financial index or information in the Content; and
(m) interfere with or disrupt the Service or servers or networks connected to the Service.
3.3 Our authorization for you to install and download the App; and to access and receive the Service and the Content is conditional upon your strict compliance with each of these Terms and Conditions.

4. Personal Data and Information
4.1 We collect, process, disclose, retain or use your Personal Data in accordance with the csl Privacy Statement which is published on www.pccw.com/legal/privacy.html.
4.2 If we request Personal Data from you, you may refuse to provide the Personal Data. However, we may decline to provide you the Service and/or any Content to you.
4.3 You will provide us with the information relating to you or your use of the Service we reasonably require:
(a) to help us in complying with the applicable law and to report to any government or regulatory agency regarding such compliance; and
(b) to assess whether or not you have complied, are complying and will be able to continue to comply with all obligations under these Terms and Conditions.

5. Acknowledgements
5.1 You acknowledge that:
(a) at all times only one video or channel may be streamed through the Service;
(b) we do not exercise any editorial control over certain Content and do not make any claims as to the truth in such Content;
(c) certain channels, programs and other Content on the Service are provided by third party providers, not by us. Their availability, and the availability of programs on such channels, are outside our control;
(d) we make no representation, promise, warranty, undertaking or guarantee as to the quality, completeness, usefulness or continuity of any particular Content;
(e) you have not relied upon any information or statement to the effect that any particular Content will be made available to you for the whole or part of the term of your subscription to any service plan, bundle or package of services offered by CSL Mobile Limited 香港移動通訊有限公司;
(f) we can vary, replace or withdraw any channels and programs (whether advertised or not) on the Service;
(g) we can change or reduce the number of hours of broadcast of any channel or any program on the Service.
(h) any Content solely expresses the view of the speaker of the Content, not our views or any entity associated with us;
(i) we disclaim all liability for any Content;
(j) nothing you do on or in relation to the Service and/or the Content will transfer any intellectual property rights to you or license you to exercise any intellectual property rights;
(k) there may be some Content which is not suitable for viewing by minors. You are responsible for checking the identity and/or age of any person who wishes or intends to view any such Content before you permit that person to view such Content and for generally ensuring that minors do not access such Content;
(l) parts of the Service and the Content may be provided or maintained by third party providers and not by us; in such cases, your correspondence or dealings with any third party provider are solely between you and that third party provider, and you agree that we will not be liable or responsible for any loss or damage of any sort incurred as the result of such dealings;
(m) unless explicitly stated otherwise, any new features that augment or enhance the Service shall be subject to these Terms and Conditions;
(n) we may at any time employ and/or install Software in any mobile device(s) used by you, for purposes of detecting any downloading, copying, storing, ripping, distribution, sharing or re-direction of any Content from the Service in any way or through any media; and
(o) the provision of the Service is contingent upon the service capacity allocated by us (including but not limited to streaming capacity) for the Service and the reliability and stability of your Wi-Fi connection or mobile network. We will not be liable to you or any other third parties (including users of the Service, whether authorized or not) for any failure or delay in accessing the Service or any part thereof (whether due to the lack of streaming capacity or otherwise) and/or the consequences or effects on your mobile network, Wi-Fi connection, their speed and/or bandwidth that may be caused by the Service.

6. Software Licence
6.1 You may from time to time be requested to download software, applications and/or programs to use the Service ("Software") and we hereby grant to you a non-exclusive and non-transferable licence for you to store, run and use the Software on such mobile devices specified by us in accordance with these Terms and Conditions and any software licence which accompanies the Software but not further or otherwise.
6.2 You agree to download and install the Software in the mobile devices specified by us, to be used by you for accessing and/or installing the Service.
6.3 You acknowledge that we may refuse to provide the Service to you in the event you fail to successfully download and install the Software.

7. Fees for the Paid Content
7.1 The Fees for the Paid Content will be charged to your invoice for the csl and you agree to pay the full amount by the payment method selected by you for payment of the csl invoice, such payment to be made before the due date for payment as specified on the invoice. Other terms and conditions in respect of fees and payment are subject to the terms and conditions set out in the csl services Optional Services Application and Service Guide.

8. Indemnities
8.1 You agree to indemnify us, our content providers, sub-contractors, licensors and agents against any action, liability, cost, claim, loss, damage, proceeding, and/or expense suffered or incurred by us arising from or which is related to:
(a) your use of the Service, the Content, and/or the Software; and
(b) any breach or non-observance of any of these Terms and Conditions by you.
8.2 Clause 8.1 shall survive the termination of your agreement with us for the Service.

9. General Warranties & Liability
9.1 To the fullest extent permitted by law, we and our content providers (and their affiliates) disclaim any representation or warranty whether express or implied as to the title, fitness for a particular purpose, merchantability, accuracy or standard of quality of the Service, the Software and/or any Content, that the Service will be uninterrupted or error free, any obligation to maintain the confidentiality of information (although our current practice is to maintain such confidentiality), the results to be obtained from use of any part of the Service and/or any Content unless otherwise specifically mentioned in these Terms and Conditions. We disclaim any representation or warranty that the Service will meet your requirements; and/or your access to and use of the Service will be uninterrupted or error-free, free of viruses, malicious code or other harmful components or otherwise secure.  The Contents of the Service (irrespective of whether the contents are free or paid) is supplied by PCCW Media Limited and its third party content providers.
9.2 Except to such extent permissible by law, we will not pay you more than HK$100 in compensation (even if we have been negligent) for all our liabilities under these Terms and Conditions for the Service, Content and Software.  
9.3 We expressly disclaim any liability for:
(a) any damage to or loss of data suffered by you arising from your use of the Service, the Software and/or any Content;
(b) any claim based on contract, tort, or otherwise or any loss of revenue (whether direct or indirect), loss of profits or any consequential loss whether of an economic nature or not;
(c) any claim relating to any part of the Service or any Content supplied, provided, sold or made available by or through the Service (or any failure or delay to so supply, provide, sell or make available);
(d) any disruption or suspension of the Service or any part thereof which is attributable to an event or circumstance beyond our reasonable control; and
(e) any infringement of intellectual property rights arising from your use of the Service, the Software and/or any Content.
9.4 Clauses 9.1 to 9.3 (both inclusive) shall survive the termination of your agreement with us for the Service.  

10. Matters beyond our reasonable control
Sometimes, we may not be able to do what we have agreed because of an event beyond our reasonable control (for example because of fire or flood or severe weather). In these cases, we do not accept responsibility for the delay or failure to provide you with the Service in accordance with these Terms and Conditions. We can end or suspend your access to the Service and/or any Content immediately in such event.

11. Termination
11.1 We may cease providing the Service and/or any Content to you at any time without giving any prior notice to you but if you pay any Fees for the Service and/or Content, we may terminate your subscription to the Service and/or Content upon the giving of at least 30 days’ advance written notice to you.
11.2 For serious misuse described in Clauses 3 and 14, we may suspend or terminate your access to the Service immediately. Otherwise, if you breach these Terms and Conditions, we may suspend or end your access to the Service without giving any advance notice.
11.3 We may also suspend or restrict your access to the Service if you breach any other contract you have with us or any of the csl group companies and do not put matters right within the time mentioned in such other contract. If we suspend or end your access to the Service; we will tell you what needs to be done before we can restore the Service.
11.4 Your access to the Paid Content is conditional upon your subscription to any service plan, bundle or package provided by CSL Mobile Limited 香港移動通訊有限公司. If you cease to be a subscriber to such service plan, bundle or package, your access to such Content shall be automatically terminated.

12. Effect of Termination
12.1 Upon termination of your access to the Service, all licences, rights and privileges granted to you under these Terms and Conditions shall cease. Any such termination shall not affect any accrued rights or liabilities of either party nor shall it affect the coming into force or the continuance in force of any provision contained in these Terms and Conditions which is expressly or by implication intended to come into or continue in force on or after such termination.

13. Our other rights to suspend/end your access to the Service and/or the Content
13.1 We can limit, suspend, end or restrict your access to the Service and/or any Content, without giving you any advance notice if:
(a) the law requires us to do so;
(b) there is an emergency that affects our ability to provide the Service and/or any Content;
(c) you breach any of these Terms and Conditions;
(d) the Service and/or any Content is withdrawn from distribution for whatever reason;
(e) we no longer hold the right to distribute the Service and/or any Content;
(f) we fail to obtain, hold, retain or renew any relevant regulatory approvals or if any relevant regulatory approvals are revoked or if we are required by a relevant authority to cease transmission of the Service and/or any Content; or
(g) the Service or Content including any advertising therein fails to comply with any regulatory standards, relevant laws or any requirements or orders issued from time to time by a relevant authority.

14. Unauthorized access
14.1 Unauthorized access to the Service is a breach of these Terms and Conditions and a violation of the law. You agree not to use any automated means, including, without limitation, agents, robots, scripts, or spiders, to access, monitor or copy any part of the Service or the Content.  

15. Changing the terms
15.1 Sometimes, we will need to change these Terms and Conditions. We will post the updated terms and conditions in the Service Notice section of the App and they shall take effect upon posting.

16. Other things we need to tell you
16.1 You accept that the agreement between you and us for the Service is personal to you and agree not to transfer it to anyone else, or to try to do so without our prior written consent. However, we may take instructions from a person who we think, with good reason, is acting with your permission.
16.2 We can transfer our rights and obligations hereunder to any person or entity without your consent. We can also use an agent or subcontractor to perform our responsibilities.

16.3 The notice or communication sent by us shall be treated as received by you: (a) 3 days after posting, if sent by letter; (b) at the time of delivery, if delivered in person; (c) immediately upon faxing if sent by fax and the transmission report indicates that the fax transmission was successful; or (d) immediately upon sending the email, if sent by email.
16.4 These Terms and Conditions are governed by the laws of Hong Kong and you agree to submit to the exclusive jurisdiction of the courts of Hong Kong.
16.5 If any term or condition herein is declared illegal, invalid or unenforceable for any reason, such term or condition shall be divisible and shall be deemed to be deleted from these Terms and Conditions.
16.6 The English version of these Terms and Conditions shall prevail over the Chinese version (if any) which is provided for information purposes only.


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