one2free Local Prepaid SIM (Now rebranded to csl)

 


Card Features
 
Mobile Data 30-Day Pass: 1GB at $88!#
Free 10,000 intra-network SMS*
As low as $0.03/min for voice talk and video calls*
Recharge bonus Stored-value up to 30%
"Easy Menu" helps to manage your prepaid SIM
Port-in with existing mobile number for free+
(Compatible with micro SIM or mini SIM handsets)
*  "Value Pack" registration required (monthly fee of $10)
Service is available for use in Hong Kong and for HSDPA device only
Customers need to purchase the Prepaid SIM Card at any 1O1O Centre or csl Shops.

 


Value Pack
By pressing  
   
 
  101  
 
   
 
  202  
 
  #  
 to apply Value Pack, you can contact three of your friends
and family at a fixed rate,$0.03/min local voice and local intra video call and 10,000 intra SMS for free
 
How To Use
Apply Value Pack
Press
 
   
 
  101  
 
   
 
  202  
 
  #  
 
Cancel Value Pack
Press
 
   
 
  101  
 
  #  
 
  202  
 
  #  
 
Register telephone numbers
Press
 
   
 
  101  
 
   
 
  202  
 
   
 
  telephone number  
 
  #  
 
Cancel registered telephone numbers
Press
 
   
 
  101  
 
  #  
 
  202  
 
   
 
  telephone number  
 
  #  
 
Enquire validity of Value Pack and registered telephone numbers
Press
 
   
 
  101  
 
   
 
  #  
 
  202  
 
  #  
 
You may also subscribe or unsubscribe service by dialing #109# via "Easy Menu" or by calling 179 179.
 
 
 
Notes:
1. Value Pack is charged as $10 / 30 days.
2. $0.03/min charge only apply to registered Hong Kong telephone numbers for local voice or local intra (one2free prepaid / PCCW-HKT prepaid /1O1O/ csl /New World Mobility) video call. $0.03/each charge only apply to registered Hong Kong telephone numbers (one2free prepaid / PCCW-HKT prepaid /1O1O/ csl /New World Mobility) local SMS. $1.5/min additional charge apply to inter video call. $0.5/each charge apply to inter SMS.
 
Terms and Conditions:
1. The Value Pack ("Service") is available to one2free Local Prepaid SIM Card Customers only and includes:
  a. $0.03 per minute charge towards outgoing or incoming: Local voice and intra video calls to nominated mobile numbers (a number in Hong Kong beginning with the digit 5, 6, 9 including the numbers from other mobile operators in Hong Kong); and
  b. $0.03 per minute charge towards outgoing or incoming: Local voice calls to nominated fixed line numbers (a number in Hong Kong beginning with the digit 2, 3)
c. Intra-network SMS is text SMS sent within Hong Kong to other one2free prepaid customers, PCCW-HKT prepaid customers, 1O1O, csl and New World Mobility customers and is subject to a quota of 10,000 SMS units per 30 days ("Quota"). If the usage exceeds the Quota, the Thereafter Charge is $0.2 per Intra-network SMS. Inter-network SMS is text SMS sent within Hong Kong to other Hong Kong networks. International SMS is text SMS sent within Hong Kong to users of overseas networks. The Quota does not include Inter-network SMS and International SMS.
2. When you subscribe to the Service, you can nominate a maximum of three local mobile or fixed line numbers ("Nominated Numbers") for the Service. You may change any of the Nominated Numbers anytime via our Customer Service Hotline. Prior to nominating numbers for the Service, you must inform the user(s) of the Nominated Mobile Numbers that his / her number(s) has been nominated for the Service and obtain his / her consent to be nominated. CSL Mobile Limited ("we / us") will not be responsible or liable your abuse or misuse of the Nominated Numbers.
3. A confirmation SMS will be sent to Customers upon Service subscription and the Service will be activated instantly after receiving this confirmation.
4. Once you have subscribed to the Service, $10 monthly Service fee will be deducted from your prepaid account automatically for every 30 days until you unsubscribe the Service.
5. $0.03 per minute charge for local voice or intra video call are not applicable to calls to Nominated Number with prefix 133.
6. Standard charges apply when you make outgoing or incoming voice and video calls to the Nominated Number whilst overseas.
7. CSL Mobile Limited reserves the right to change the terms and conditions of the Service and to make the final decision in the event of dispute.

 


How to Use
 
1. Activate the SIM Card
 
2. Easy Menu
 
3. IDD Service
 
4. Video Call Service
 
5. Roaming Service
 
1. Activate the SIM Card
 
By making or receiving the first call or sending the first short message to activate this card. Please activate this Card before the expiry date shown on card packaging*.
* For overseas use, you are recommended to activate the card in Hong Kong before departure.
   
2. Easy Menu (This service was terminated on 30 November 2016, please press *109# for balance enquiry or dial 179 179. ) 
An interactive platform "Easy Menu” to help you manage everything you need on your prepaid SIM.
Dial
  #  
 
  109  
 
  #  
  , select the service
 
Select
  1  
Enquire balance detail
Select
  2  
Recharge your prepaid SIM
   
Select
  3  
Mobile Data Service
Select
  4  
Value Pack
   
Select
  5  
Facebook Unlimited Data Package
 
 
Above is the menu of “Local Prepaid SIM” for reference only, different card types will have customized menu templates.
 
3. IDD Service
No need to apply for the service nor require any deposit, you can make high quality IDD calls at attractive rates with your card.
   
Made an IDD call:
 
Press  
  001  
   or  
  1718  
 
  Country Code  
 
  Area Code  
 
  Tel No.  
 
   
 
 
4. Video Call Service
Chat face to face with your friends, loved ones, and acquaintances via Video Call!
Make a local video call
Enter the  
  Tel No.  
Select
 
  Option  
 > 
  Call  
 
Select  
  Video Call  
Make an international video call
Enter  
  +/001  
   
  Country Code  
 
  Area Code  
 
  Tel No.  
 
Select
 
  Option  
 > 
  Call  
 
Select  
  Video Call  
Note: Applicable to selected 3G handsets and under 3G coverage only.
 
5. Roaming Service
 
I. Direct Dial Roaming (Applicable to China Mobile network)
Calling Hong Kong
  +  
 
  852  
 
  Hong Kong Tel No.  
 
e.g. Call one2free Prepaid SIM Card hotline from Guangzhou, China
Dial: +852 179179
Making Local Calls*
  0  
 
  Area Code  
 
  China Tel No.  
 
e.g.td> Call Beijing from Guangzhou, China
Dial: 0 10 (Beijing Tel No.)
Making Calls to Other Countries
  +  
 
  Country Code  
 
  Area Code  
 
  Tel No.  
e.g. Call London, UK from Guangzhou, China
Dial: +44 20 (London Tel No.)
Note: If Direct Dial Roaming Service cannot be used, please use service.
* No need to key in area code when calling China mobile phone no.
 
II.  
   
 
  108  
 
   
 
(Applicable to other areas & networks)
Calling Hong Kong
   
 
  108  
 
   
 
  Hong Kong Tel No.  
 
  #  
(No need to key in Hong Kong area code)
e.g. Call one2free Prepaid SIM Card hotline from UK
Dial: * 108 * 179 179 #
Making Local Calls / Calling Other Countries
   
 
  108  
 
   
 
  001  
  Country Code  
 
  Area Code  
  Tel No.  
 
  #  
e.g. Call Beijing, China from UK
Dial: * 108 * 001 86 10 (Beijing Tel No.) #
After pressing the above keys, a waiting message will be displayed on your handset screen.Wait and the system will ring you up shortly. Once answered, you will be connected to the calling party.
Note: You need to maintain a minimum stored-value balance of $12.5 in order to make / receive call overseas.
 

 


Charges
 
Services Charges
(Deducted immediately from the stored-value)
Calls and Features Local call:
$0.05/min (Daily 9:00pm - 11.59am)
$0.12/min (Daily 12:00nn - 8.59pm)
IDD call1:
To China

$2/min(Mon - Fri:9:00am - 8:59pm)
$1/min(Mon - Fri:9:00pm - 8:59am; Sat & Sun: full day)

To other countries IDD 1718 / IDD 001
Video call2:
Local $1/min (Intra)
$2/min (Inter)
To other countries

International video call charges

Roaming Service:
China and other countries charges
Local Caller Number Display:
Free of charge
Roaming Caller Number Display:
Free of charge
All Call Forwarding $0.05/forwarded min(Daily 9:00pm - 11:59am)
$0.12/forwarded min(Daily 12:00nn - 8:59pm)
Call Waiting3:
Free of charge
Voice Mail:
$5/30days
Short Message Service (SMS)
Local SMS:
To CSL Customers4: $0.1/SMS
To other local users: $0.7/SMS
International SMS
(sent from HK):
To China: $0.5/SMS
To other countries: $1.8/SMS
Roaming SMS:
$3/SMS (sent to HK and other countries)
Note: You can send outgoing SMS during roaming in 23 destinations and, but still unable to send outgoing SMS in other countries, but you are still able to receive incoming SMS.
MMS5:
To local mobile number/email: $1/MMS
To overseas mobile number: $3/MMS
Value-added Services
Mobile Data6:
 
Pass*
USSD Subscription through Handsets
30-Day Pass7– 300MB
$38/ 30 Days
*101*833*2#
30-Day Pass7– 1GB
$88/ 30 Days
*101*833*3#
Hourly Pass8#
$8 / hour
*101*832*2#
Day Pass9#
$28 / day
*101*832*3#
7-Day Pass10#
$78 / 7-day
*101*832*4#
You may also subscribe passes by dialing #109# via "Easy Menu".
WeChat Unlimited Data Package (Local)
$8/ 30 Days (Auto-renew every 30 days)
USSD Subscription through Handsets: *101*288#
Information Download:
$1-$1.5/download
Mass Calling:
$1/call + local airtime charge
Infoline <90060xxxxxx>:
$1/5 sec. + local airtime charge / 5 sec.
Miscellaneous
Mobile Service Licence and Administration Fee
$2.5/30days11
Validity12:
180 days
Maximum stored-value limit: $5,000
 
Notes:
# After you have reached 6GB of mobile data usage (the monthly fair usage level per calendar month), you can still continue to use the service. However, your network specification will be lowered to 128kbps. CSL Mobile Limited complies with OFCA’s Guidelines for the Implementation of Fair Usage Policy for the Provision of Mobile and Fixed Broadband Services and will not at any time cap your data network specification below 128kbps. You will receive an SMS notification once you have reached 6GB and the fair usage policy is in place. Actual speeds that customers experience are considerably less than the specifications and will be affected by the device used, locations, network conditions and other extraneous factors.
*

You may subscribe to multiple 30-day data passes simultaneously and the Local Mobile Data usage entitlements will be accumulated. The validity period of the data service passes will be counted from the time you subscribe to the last data pass.
You may subscribe to multiple Hourly/Day/7-Day service passes simultaneously (fair usage policy applies).
You may subscribe to Hourly/Day/7-Day and 30-Day data service passes simultaneously. But the data service of the Hourly/Day/7-Day passes will be used first. The validity period of the 30-day data service pass will be counted from the day you subscribe to the 30-day data service pass.

1. For IDD calls, local airtime charge HK$0.12/min applies in addition to IDD charges and these charges are calculated on a per minute basis.
2. Applicable to 3G handsets with 3G Video Call feature and under 3G coverage only.
3. Call charges apply to all calls connected.
4. Applicable to one2free prepaid customers, PCCW-HKT prepaid customers, 1O1O, csl and New World Mobility customers only.
5. Services can only be used locally.
6. The peak download speed of mobile data service is 7.2Mbps and the peak upload speed is 5.7Mbps. Actual speeds experienced may vary due to internet conditions, server speeds, network conditions, coverage, locations, the computer and device used, hardware, software, usage levels and other factors.
7. 30-Day Pass includes a continuous 720- hour session upon your subscription.
8. Hourly Pass includes a continuous 60-minute session upon your subscription.
9. Day Pass includes a continuous 24-hour session upon your subscription.
10. 7-Day Pass includes a continuous 168-hour session upon your subscription.
11. Mobile Service License and Administration Fee will be imposed once you activate this Prepaid SIM Card: $2.5 for every 30 days, waived for first 30 days from activation.
12. Validity of this SIM will be extended for 180 days from the date of recharge upon single recharge of HK$50 or above.
Other Terms and Conditions apply.
 

 


Value-added Services
 
1. Voice Mail Servcie
 
2. All Call Forwarding
 
3. Video Call Service
 
4. SMS Service
 
5. MMS Service
 
6. Info Channel Service
 
1. VOICE MAIL SERVICE
With our Voice Mail Service, you can enjoy greater flexibility when managing your incoming calls. You will get FREE short message alert whenever you get a new voice mail and you can store up to 10 important messages.
 
To apply, call 179 179 with your handset now!
  To activate and set up your Voice Mail Box after service registration:
     
   
Dial  
   
 
  988  
  with your handset and follow the instructions to:
   
Select language
Set your Password (1-10 digits) (for voice mail retrieval through phones other than your handset)
Set your greetings
Select language for short message alerts (Default English)

  To forward all incoming calls to Voice Mail Box:
     
   
Dial  
   
 
   
 
  21  
 
   
 
  19  
 
  Your Mobile No.  
 
  #  
 
(To cancel such forwarding, dial  
  #  
 
  #  
 
  21  
 
  #  
  )

  To listen to your voice mail via:
     
   
Your handset:   Dial
 
   
 
  988  
   
Any touch-tone phone:   Dial
 
  9886 6622  
  and key in your Password
 
Remarks:
1. Each voice mail is limited to 2 minutes and can be stored for 72 hours.
2. Local airtime charge applies to each forwarded call to Voice Mail Box.
3. The Voice Mail Service is charged as $5/30days & the charges deducted from the stored value will not be refunded. In case your stored value is insufficient to pay for the $5 service charge, you can recharge your SIM Card within the following two days, or your Voice Mail Service will be automatically terminated.
4. Call charge applies for listening to your Voice Mail Box.
 
 
2. ALL CALL FORWARDING
After you have activated this service, you can divert all incoming calls to your designated local telephone number.
  To activate:   Press
 
   
 
   
 
  21  
 
   
 
  Telephone Number  
 
  #  
 
   
  To deactivate:   Press
 
  #  
 
  #  
 
  21  
 
  #  
 
   
Or, you can activate/deactivate this service via your handset menu.
 
Notes:
This service is not applicable to forwarding to overseas number nor other chargeable number (e.g. with 900 or 173 prefix).
 
 
3. Video Call Service
Chat face to face with your friends, loved ones, and acquaintances via Video Call!
Make a local video call
Enter the  
  Tel No.  
Select
 
  Option  
 > 
  Call  
 
Select  
  Video Call  
Make an international video call
Enter  
  +/001  
   
  Country Code  
 
  Area Code  
 
  Tel No.  
 
Select
 
  Option  
 > 
  Call  
 
Select  
  Video Call  
Note: Applicable to selected 3G handsets and under 3G coverage only.

 

4. SMS Service
How to use
SMS Service
Local SMS:
Compose message in the handset and send to your family and friends.

International SMS:
if you are using International SMS, please key in [+] [Country code] before entering mobile phone no.
(Wordings: Chinese-70 characters / English -160 alphabets)
->Before using the short message service, please set the message center first: +852 9028 8000
 
 

 

5. MMS Service
Exchange MMS with tailor-made images & voice with beloved relatives & friends.

How to Send:

  Capture an image / Select an image for sharing. You can also insert sound clip to the MMS
  Send to local mobile phone number:
   
Press  
  Option  
  Key, choose  
  Send via Multimedia  
 
, enter
 
  Recipient’s mobile no.  
 
  send  
  Send to overseas mobile no.:
   
When sending MMS, input  
  +  
 
  Country / Area Code  
 
 
 
  Recipient’s mobile no.  
 
  Send  
  Send to email account:
   
Press  
  Option  
 
key, choose
 
  Send via Email  
 
, enter
 
  Recipient’s email account  
 
  Send  
MMS Profile
Click in Messaging Setting and create a new MMS profile:
Setting name CSL Prepaid GPRS
Server/Homepage

http://mms.hkcsl.com:8002

Session mode Permanent
GPRS access point cslp1
IP address 192.168.59.51
Authentication type Normal
username Leave it blank
Password Leave it blank
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GENERAL TERMS AND CONDITIONS of the Prepaid SIM Card


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