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AppleCare+ for iPhone 11 Pro | iPhone 11 Pro Max | iPhone 11

Protection for your iPhone

 
AppleCare+ for iPhone extends your repair coverage and technical support to two years from the original purchase date of your iPhone. And it adds coverage for up to two incidents of accidental damage from handling, each subject to a service fee of HK$228 for screen damage, or HK$788 for any other damage1 .
 
 

Apple hardware coverage

 
AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians. Coverage includes the following:
 
  • Your iPhone
  • Battery
  • Included earphones and accessories
  • Coverage for up to two incidents of accidental damage, each subject to a service fee of HK$228 for screen damage, or HK$788 for any other damage.
 

Software support included

 
With AppleCare+ for iPhone, Apple experts can help troubleshoot issues with your iPhone, iOS and iCloud, and Apple-branded apps, including:
 
  • Using iOS and iCloud
  • Questions about Apple-branded iPhone apps such as FaceTime, Mail, and Calendar
  • Connecting to wireless networks
 

One stop for technical support

 
Because Apple designs the iPhone, iOS, and many applications, the iPhone is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.
 
  • Direct access to Apple experts
  • Carry-in repair: Take your iPhone to an Apple Retail Store or other Apple Authorized Service Provider
 
 

Legal:

 
AppleCare+ benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. Purchase of the plan is not required to purchase the iPhone. AppleCare+ is subject to acceptance of the Terms and Conditions. For complete details, see terms at www.apple.com/legal/sales-support/applecare/applecareplus.
 
In Hong Kong, Apple is the obligor in relation to all obligations under this Plan apart from the accidental damage from handling coverage. For the accidental damage from handling coverage, AIG Insurance Hong Kong Limited is the insurer under this Plan.
 
¹ Service coverage is available only for the iPhone and its original included accessories that are defective in materials or workmanship or for batteries that retain less than 80 percent of their original capacity. The replacement equipment that Apple provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability. See terms at http://www.apple.com/legal/applecare/applecareplusforiphone.html for full details.
 
Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
 
Service coverage may be subject to certain restrictions.
 

 



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