Contact Us
 
 
重要客户通知  Important Customer Notice
 
[ Beware of bogus SMS! ]
Some csl customers have received deceptive SMS informing them their local data entitlement has been consumed and urging them to click on a hyperlink to check usage and purchase a top-up data package.

Please note data usage alert SMS we send to customers show “csl” as the sender’s address, and NOT a mobile number. In addition, the hyperlink in our official SMS should contain the csl webpage as follows: http://ecare.hkcsl.com/topup or http://ecare.hkcsl.com/package. Please do NOT click on the hyperlink in any bogus SMS you may receive.

If you have received a suspicious SMS claiming to be from csl, please report it by emailing customerservice@hkcsl.com.

If you have any inquiries, please call our hotline on 2512 3123.


 

General Terms & Conditions of hkcsl.com   |    Privacy Policy   |    csl Fair Use Policy   |    Regulatory Notices   |    General Terms & Conditions   |    Special Conditions   |    QoS Measures   |    Industry Code of Practice/Scheme   |    Careers
General Terms & Conditions of hkcsl.com   |    Privacy Statement   |    csl Fair Use Policy   |    Regulatory Notices   |    General Terms & Conditions   |    Special Conditions   |    QoS Measures   |    Industry Code of Practice/Scheme   |    Non-discrimination and Non-harassment Statement    |    Careers Copyright 2019 CSL Mobile Limited 香港移動通訊有限公司. All rights reserved. The website is optimized for Internet Explorer 7 or above, and is best view with screen resolution of 1024x768.