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Designated csl customers can collect the “Hexiang Palace Spa and Wellness Offer” e-Coupon for free via csl App during the Promotion Period (this “Offer”). Relevant terms and conditions apply.
Designated csl customers can collect the “SHENZHEN BAY MIXC Merchant Offer” e-Coupon for free via csl App during the Promotion Period (this “Offer”). Relevant terms and conditions apply.

Terms and Conditions

1. This Offer is valid from 9 May 2025 to 31 December 2025, both dates inclusive (“Promotion Period”).
2. To be eligible for the Offer, you must be (“Eligible Customer”):
a. an existing consumer customer of designated csl plan, with a valid account under csl App; and
b. selected csl customer who has received a “Hexiang Palace Spa and Wellness Offer” e-Coupon (“e-Coupon”) via csl App under “My Wallet” during the Promotion Period.
3. In order to enjoy this Offer, Eligible Customer must obtain the e-Coupon via csl App under “My Wallet” and follow the instructions contained therein. Eligible Customer is advised to call or WeChat to contact designated Hexiang Palace outlets to make a reservation at least 1 hour in advance for the treatment and is required to mention the use of the e-Coupon and provide phone numbers during the booking for confirmation. For details of designated Hexiang Palace outlet addresses, reservation phone numbers, and WeChat, please visit https://mp.weixin.qq.com/s/8eYWRP6gIpgYMzaYMMkAPQ. For the terms and conditions of the use of the e-Coupon under the Offer, please visit https://mp.weixin.qq.com/s/rmjW-el_azigAdbX2t4XLQ. Please follow the instructions given by the staff when using the e-Coupon at designated Hexiang Palace outlets.
4. The e-Coupon under this Offer is subject to the relevant terms and conditions of Shenzhen Hexiang Palace Health Management Co., Ltd (“Partner”). For details, please visit “鶴祥宮品牌連鎖” service account on WeChat.
5. Each Eligible Customer can use the e-Coupon under this Offer unlimited times during the Promotion Period.
6. Unless otherwise stated, this Offer and/or the e-Coupon cannot be used in conjunction with any other promotional or discount offer and is non-transferable or exchangeable for cash or other products.
7. We, CSL Mobile Limited, are not the provider, operator or manufacturer of the e-Coupon under this Offer or any merchandise or service obtainable via the e-Coupon under this Offer. We make no representation or guarantee to any aspect of the e-Coupon under this Offer (including but not limited to the quality of any merchandise or service obtainable via the e-Coupon under this Offer) and shall not in any way be liable to any matters in relation to the e-Coupon under this Offer or any merchandise or service obtainable via the e-Coupon under this Offer. No compensation shall be forthcoming under any circumstances. For enquiries about the use of the e-Coupon, please contact the Partner directly.
8. Where applicable, the General Terms and Conditions of CSL Mobile Limited apply (https://www.hkcsl.com/en/service-terms-and-conditions/).
9. We reserve the right to vary or cancel this Offer and/or amend these Terms and Conditions at any time without notice. The Partner reserves the right to amend the relevant terms and conditions governing the e-Coupon or its use at any time without notice.
10. In the event of discrepancy or inconsistency between the English and Chinese versions of these Terms and Conditions, the Chinese version shall prevail. In the event of dispute in relation to this Offer, our decisions shall be final. In the event of dispute in relation to the e-Coupon or its use, the Partner’s decisions shall be final.