Blacknut cloud gaming service plan

Over 500 games. Unlimited play on 4 major platforms.

Incredible experience from Blacknut Cloud Gaming

csl x Blacknut Cloud Gaming Service Plan. Over 500 games. Unlimited play on 4 major platforms.

csl Product Hotlines 2888 2123 | Visit csl shop

^	A low-latency gaming experience is made possible by the state-of-the-art HKT fibre and 5G infrastructure which can deliver direct connection from your devices to the game server (“direct connection” refers to a direct Internet connectivity between NETVIGATOR broadband service/csl 5G mobile network and Blacknut’s game servers). Use of this feature requires Internet connectivity provided by NETVIGATOR Fibre-to-the-Home broadband service or csl 5G mobile service. Actual performance may be affected by a customer’s device, technology, use of network and software, network configuration and coverage, volume of usage, overseas bandwidth, game server location, and various other external factors.
#	Customers have to purchase Blacknut Cloud Gaming Service through csl and agree to a 24-month commitment period. Customers can enjoy a special price of HK$99 to purchase either the SteelSeries STRATUS DUO (Suggested Retail Price: HK$659) or the SteelSeries NIMBUS+ (Suggested Retail Price: HK$598). The game controllers supplies are limited, and which are available on a first-come, first-served basis, while stocks last. Promotion valid until 31 May 2024. Images are for reference only.
*	Promotion period lasts until May 31, 2024. The offer is applicable only to customers subscribing to Blacknut for the first time through csl. After the trial period ends, the monthly fee will be HK$59. The subscription plan will be automatically renewed until cancelled. If you wish to cancel your subscription, please do so before the next bill cut date by contacting our customer hotline or visiting our retail store in person.
Regarding the network connection quality for the Blacknut gaming experience:
	The quality of your Blacknut gaming experience depends on the quality of your internet connection. To ensure a high-quality Blacknut gaming experience, your network connection needs to meet the following requirements: Download speeds of at least 6Mb/s: If your download speed is lower than 6Mb/s, your connection is unstable, or you are experiencing packet loss, it will negatively affect your gaming experience. It is recommended to have a download speed of at least 30Mb/s for an optimal connection experience. Use a connection with a latency of less than 30ms: Latency, also known as ping, refers to the network delay between your connection and the game server. Check for signs of packet loss: Packet loss occurs when data fails to reach its destination. During connection speed tests, you may notice "gaps" or "cuts" indicating packet loss. This can result in choppy data flow and even connection drops. Connect your device to the internet using an Ethernet cable or 5GHz Wi-Fi: Ethernet cables and 5GHz Wi-Fi connections are generally faster than 2.4GHz Wi-Fi and 4G LTE connections. While Blacknut is compatible with 4G LTE connections, the connection quality may depend on your location. For more details, please visit: https://www.blacknut.com/en/support/network-requirements-optimization
Terms & Conditions of Blacknut Cloud Gaming Service purchased through csl:
1.	This Service is provided by Blacknut in accordance with its terms and conditions. Details: https://www.blacknut.com/en.
2.	The regular monthly fee for the Blacknut cloud gaming service (this " Service") is HK$59 per month. To enjoy the discounted monthly fee of this Service at HK$49 per month, a 24-month commitment period applies (the “Commitment Period”).
3.	To apply for the Service, you must subscribe to designated mobile plans (“Designated Mobile Plans”) at the time of subscription of this Service.
4.	Thirty-day prior notice required if you decide to terminate this Service. If this Service is terminated within the Commitment Period, you must immediately pay the Early Termination Charge, being the sum of the service fee multiplied by the number of months remaining in the Commitment Period.
5.	Upon expiry of the Commitment Period, this Service will be automatically renewed on a monthly basis at HK$49 per month until you cancel it by contacting our customer hotline or visiting our retail store in person before the next bill cut date. If the customer’s Designated Mobile plan is terminated, this Service shall be terminated forthwith.
6.	Upon successful application of this Service, an activation SMS will be sent to the customer. The customer must use the designated web link provided by csl in the said SMS to create an account on the Blacknut website.
7.	This Service cannot be returned, refunded, resold, transferred, exchanged for cash and/or other gifts.
8.	Mobile data used to access Blacknut content will be deducted from and/or charged to the customer’s csl data plan and mobile service respectively.
9.	CSL Mobile Limited (“csl”) is not the supplier of this Service or any part thereof. csl makes no representation nor guarantee as to the quality of this Service. Neither do we accept liability for any matters arising from, or in relation to, the same. Any dispute or complaint in connection with this Service will be referred to Blacknut.
10.	csl reserves the right to change or terminate the service and/or these Terms & Conditions at any time without notice. In the event of dispute, decisions made by us shall be final and binding.
11.	If you require technical support or have any questions on Blacknut products and services, contact Blacknut’s customer support department at support@blacknut.com.
12.	The General Terms and Conditions of CSL apply (https://www.hkcsl.com/en/service-terms-and-conditions/) to the relationship between CSL and the customer in respect of the Designated Mobile Plan and this Service.
13.	In the event of any discrepancies between the Chinese and English versions of these terms and conditions, the English version shall prevail.

Terms & Conditions of Blacknut Cloud Gaming Service purchased through NETVIGATOR Broadband Service:

About these Terms and Conditions
These Terms and Conditions ("these Terms and Conditions") supplement and form part of your NETVIGATOR Application ("Application"). The Special Conditions and the General Conditions as referred to in the Application, together with the Application and these Terms and Conditions, shall form the terms and conditions of your NETVIGATOR contract (“Contract”), governing the service provider’s / providers’ provision and your use of the services as set out in the Application and/or these Terms and Conditions. If the terms and conditions of these Terms and Conditions, the Application, the Special Conditions and the General Conditions conflict with each other, the inconsistency will be resolved in the descending order of preference set out in aforesaid.
Blacknut Cloud Gaming Service
1.	This Blacknut Cloud Gaming Service is offered as an Extra Service of NETVIGATOR Broadband Service (which is provided by Hong Kong Telecommunications (HKT) Limited (“HKT”)) and is available to existing and new consumer customers of NETVIGATOR Broadband Service. Eligible customers may apply for Blacknut Cloud Gaming Service under this offer with or without commitment period.
2.	Those customers who subscribe to Blacknut Cloud Gaming Service with a not less than 24-month commitment period may purchase one SteelSeries Stratus Duo (Suggested Retail Price: HK$659) or one SteelSeries Nimbus+ (Suggested Retail Price: HK$598) game controller at a special price of HK$99. Subject to stock availability, this offer is valid from now until 31 May 2024. Upon purchase, customers will receive an e-coupon in their “My HKT” app under “My Wallet”. Customers must download the “My HKT” app and register an account (if they do not already have one) to redeem the relevant game controller with the e-coupon, and they also required to accept related Terms and Conditions for “My HKT” app (https://customerservice.pccw.com/myhkt/gen_cond_en.pdf) The e-coupon is valid for redemption of the relevant game controller at designated csl / 1O1O Shops within a period of 60 days from the e-coupon issue date, subject to relevant terms and conditions (please refer to the terms and conditions on the e-coupon).
3.	The Blacknut Cloud Gaming Service under this offer is provided by Blacknut, and may only be used by users in Hong Kong. To use the service under the Blacknut Cloud Gaming Service, you are required to register with Blacknut and the games catalogue will be updated from time to time. By subscribing the Blacknut Cloud Gaming Service under this offer and/or using the service under the Blacknut Cloud Gaming Service, you agree to be bound by all relevant terms and conditions which may be imposed by Blacknut, including but not limited to the “Blacknut Terms and Conditions” (available on Blacknut webpage: https://www.blacknut.com/en). You also agree that you may be required to enter into or agree to separate documents or terms in relation to the Blacknut Cloud Gaming Service with Blacknut.
4.	The quality of your Blacknut gaming experience depends on the quality of your internet connection. To ensure a high-quality Blacknut gaming experience, your network connection needs to meet the following requirements (For more details, please visit: https://www.blacknut.com/en/support/network-requirements-optimization): Download speeds of at least 6Mb/s: If your download speed is lower than 6Mb/s, your connection is unstable, or you are experiencing packet loss, it will negatively affect your gaming experience. It is recommended to have a download speed of at least 30Mb/s for an optimal connection experience. Use a connection with a latency of less than 30ms: Latency, also known as ping, refers to the network delay between your connection and the game server. Check for signs of packet loss: Packet loss occurs when data fails to reach its destination. During connection speed tests, you may notice "gaps" or "cuts" indicating packet loss. This can result in choppy data flow and even connection drops. Connect your device to the internet using an Ethernet cable or 5GHz Wi-Fi: Ethernet cables and 5GHz Wi-Fi connections are generally faster than 2.4GHz Wi-Fi and 4G LTE connections. While Blacknut is compatible with 4G LTE connections, the connection quality may depend on your location.
5.	A low-latency gaming experience is made possible by the state-of-the-art HKT fibre and 5G infrastructure which can deliver direct connection from your devices to the game server (“direct connection” refers to a direct Internet connectivity between NETVIGATOR Broadband Service / csl 5G mobile network and the Blacknut game servers). Use of this feature requires Internet connectivity provided by NETVIGATOR Fibre-to-the-Home Broadband Service or csl 5G mobile service. Actual performance may be affected by a customer’s device, technology, use of network and software, network configuration and coverage, volume of usage, overseas bandwidth, game server location, and various other external factors.
6.	You will receive a SMS from HKT at your registered phone number on the next day after your Blacknut Cloud Gaming Service subscription, with the activation link and a link related to details of Blacknut.
7.	The service fees payable for the Blacknut Cloud Gaming Service will be included in your NETVIGATOR Broadband Service bill.
8.	If you want to terminate the Blacknut Cloud Gaming Service, you are required to give HKT not less than 30 days’ prior notice as per your service contract.
9.	NETVIGATOR Broadband Service and the Blacknut Cloud Gaming Service under this offer are non-severable. If your NETVIGATOR Broadband Service is terminated for any reason, your Blacknut Cloud Gaming Service will also be terminated at the same time. If your Blacknut Cloud Gaming Service is terminated for any reason before the expiry of any commitment period of your Blacknut Cloud Gaming Service, you shall be liable to pay an Early Termination Charge for your Blacknut Cloud Gaming Service (equivalent to the monthly service fee for the Blacknut Cloud Gaming Service multiplying the remaining month(s) of the commitment period, whereby less than one month will be deemed to be one full month for calculation purpose), on top of any Early Termination Charge payable for your NETVIGATOR Broadband Service in accordance with your Contract. You may also be liable to compensate HKT for the value of any premium received by you or the discounted amount of any premium or product you purchased under this offer, if any.
10.	[Only for those customers who has subscribed to Blacknut Cloud Gaming Service under this offer with a commitment period] At the end of the Blacknut Commitment Period, if (a) HKT have not received any valid written termination request of the Blacknut Cloud Gaming Service from you; or (b) you have not renewed your existing Contract nor entered into any new contract in respect of the Blacknut Cloud Gaming Service with a new commitment period, the Blacknut Cloud Gaming Service will continue to be provided to you as an Extra Service of your NETVIGATOR Broadband Service under the existing Contract on a month-to-month basis, subject to you continue to be subscribed to NETVIGATOR Broadband Service and to payment of the prevailing charges of the Blacknut Cloud Gaming Service after the Blacknut Commitment Period, until you terminate the Blacknut Cloud Gaming Service by giving HKT at least 30 days' advance written notice.
11.	HKT and its affiliates, respectively, are not liable in any way in relation to the Blacknut Cloud Gaming Service under this offer and do not in any way warrant that Blacknut or services will be continuous or free from bugs or errors. HKT and its affiliates, respectively, are not Blacknut’s suppliers and make no representation or guarantee as to the quality or performance of Blacknut Cloud Gaming Service. HKT and its affiliates, respectively, will not accept any liability for any matters arising from, or in relation to Blacknut Cloud Gaming Service. For any dispute or complaint in connection with Blacknut Cloud Gaming Service, please refer to Blacknut directly.
12.	To the maximum extent permitted by law, in no event will HKT be liable to you or any person for any direct, indirect, special, incidental, exemplary, punitive or consequential damager (including loss of use, data, business or profits) arising out of or in connection with your or anyone’s participation in the Blacknut Cloud Gaming Service, whether such liability arises from any claim based upon contract, warranty, tort (including negligence), strict liability or otherwise, and whether or not you or any person has / have been advised of the possibility of such loss or damage.
13.	If you or any person who uses your Blacknut Cloud Gaming Service (whether with or without your authority) violate(s) or fail(s) to comply with these Terms and Conditions, HKT reserves the right to disqualify your/his/her eligibility for the Blacknut Cloud Gaming Service at any time, without prejudice to any other rights which HKT may have under the Contract or otherwise.
14.	The Blacknut Cloud Gaming Service is subject to change without notice, including, without limitation, the games catalogue, which will be updated from time to time without prior notice. HKT may change any terms or conditions related to the Blacknut Cloud Gaming Service at any time without notice.
15.	In case of any dispute regarding the Blacknut Cloud Gaming Service under this offer, HKT and/or Blacknut reserve(s) the right of final decision.
16.	You agree that the Blacknut Cloud Gaming Service under this offer and these Terms and Conditions are governed, interpreted and enforced by the laws of Hong Kong, without regard to its conflict of laws principles. Any and all legal actions, claims or proceedings arising out of, or in connection with the Blacknut Cloud Gaming Service and/or these Terms and Conditions must be brought in a court of competent jurisdiction in Hong Kong.
Trial Offer of Blacknut Cloud Gaming Service
1.	The Blacknut Cloud Gaming Service under this trial offer is offered as an Extra Service of NETVIGATOR Broadband Service (which is provided by us, Hong Kong Telecommunications (HKT) Limited (“HKT”)) and is available up and to including 31 May 2024 (or such other date as HKT may designate) (“Promotion Period”) to any NETVIGATOR consumer customers who have never subscribed to Blacknut Cloud Gaming Service. Eligible customers may apply for Blacknut Cloud Gaming Service under this offer without commitment period.
2.	Eligible customers subscribing to designated Blacknut Cloud Gaming Service for the first time during the Promotion Period will be entitled to waiver of the service fee for the Blacknut Cloud Gaming Service for the first month of the service subscription under this offer.
3.	3. The Blacknut Cloud Gaming Service under this offer is provided by Blacknut, and may only be used by users in Hong Kong. To use the service under the Blacknut Cloud Gaming Service, you are required to register with Blacknut and the games catalogue will be updated from time to time. By subscribing the Blacknut Cloud Gaming Service under this offer and/or using the service under the Blacknut Cloud Gaming Service, you agree to be bound by all relevant terms and conditions which may be imposed by Blacknut, including but not limited to the “Blacknut Terms and Conditions” (available on Blacknut webpage: https://www.blacknut.com/en). You also agree that you may be required to enter into or agree to separate documents or terms in relation to the Blacknut Cloud Gaming Service with Blacknut.
4.	The quality of your Blacknut gaming experience depends on the quality of your internet connection. To ensure a high-quality Blacknut gaming experience, your network connection needs to meet the following requirements (For more details, please visit: https://www.blacknut.com/en/support/network-requirements-optimization): Download speeds of at least 6Mb/s: If your download speed is lower than 6Mb/s, your connection is unstable, or you are experiencing packet loss, it will negatively affect your gaming experience. It is recommended to have a download speed of at least 30Mb/s for an optimal connection experience. Use a connection with a latency of less than 30ms: Latency, also known as ping, refers to the network delay between your connection and the game server. Check for signs of packet loss: Packet loss occurs when data fails to reach its destination. During connection speed tests, you may notice "gaps" or "cuts" indicating packet loss. This can result in choppy data flow and even connection drops. Connect your device to the internet using an Ethernet cable or 5GHz Wi-Fi: Ethernet cables and 5GHz Wi-Fi connections are generally faster than 2.4GHz Wi-Fi and 4G LTE connections. While Blacknut is compatible with 4G LTE connections, the connection quality may depend on your location.
5.	A low-latency gaming experience is made possible by the state-of-the-art HKT fibre and 5G infrastructure which can deliver direct connection from your devices to the game server (“direct connection” refers to a direct Internet connectivity between NETVIGATOR Broadband Service / csl 5G mobile network and the Blacknut game servers). Use of this feature requires Internet connectivity provided by NETVIGATOR Fibre-to-the-Home Broadband Service or csl 5G mobile service. Actual performance may be affected by a customer’s device, technology, use of network and software, network configuration and coverage, volume of usage, overseas bandwidth, game server location, and various other external factors.
6.	You will receive a SMS from HKT at your registered phone number on the next day after your Blacknut Cloud Gaming Service subscription, with the activation link and a link related to details of Blacknut.
7.	The service fees payable for the Blacknut Cloud Gaming Service will be included in your NETVIGATOR Broadband Service bill.
8.	If you want to terminate the Blacknut Cloud Gaming Service, you are required to give HKT not less than 30 days’ prior notice as per your service contract.
9.	NETVIGATOR Broadband Service and the Blacknut Cloud Gaming Service under this offer are non-severable. If your NETVIGATOR Broadband Service is terminated for any reason, your Blacknut Cloud Gaming Service will also be terminated at the same time. If your Blacknut Cloud Gaming Service is terminated for any reason before the expiry of any commitment period of your Blacknut Cloud Gaming Service, you shall be liable to pay an Early Termination Charge for your Blacknut Cloud Gaming Service (equivalent to the monthly service fee for the Blacknut Cloud Gaming Service multiplying the remaining month(s) of the commitment period, whereby less than one month will be deemed to be one full month for calculation purpose), on top of any Early Termination Charge payable for your NETVIGATOR Broadband Service in accordance with your Contract. You may also be liable to compensate HKT for the value of any premium received by you or the discounted amount of any premium or product you purchased under this offer, if any.
10.	[Only for those customers who has subscribed to Blacknut Cloud Gaming Service under this offer with a commitment period] At the end of the Blacknut Commitment Period, if (a) HKT have not received any valid written termination request of the Blacknut Cloud Gaming Service from you; or (b) you have not renewed your existing Contract nor entered into any new contract in respect of the Blacknut Cloud Gaming Service with a new commitment period, the Blacknut Cloud Gaming Service will continue to be provided to you as an Extra Service of your NETVIGATOR Broadband Service under the existing Contract on a month-to-month basis, subject to you continue to be subscribed to NETVIGATOR Broadband Service and to payment of the prevailing charges of the Blacknut Cloud Gaming Service after the Blacknut Commitment Period, until you terminate the Blacknut Cloud Gaming Service by giving HKT at least 30 days' advance written notice.
11.	HKT and its affiliates, respectively, are not liable in any way in relation to the Blacknut Cloud Gaming Service under this offer and do not in any way warrant that Blacknut or services will be continuous or free from bugs or errors. HKT and its affiliates, respectively, are not Blacknut’s suppliers and make no representation or guarantee as to the quality or performance of Blacknut Cloud Gaming Service. HKT and its affiliates, respectively, will not accept any liability for any matters arising from, or in relation to Blacknut Cloud Gaming Service. For any dispute or complaint in connection with Blacknut Cloud Gaming Service, please refer to Blacknut directly.
12.	To the maximum extent permitted by law, in no event will HKT be liable to you or any person for any direct, indirect, special, incidental, exemplary, punitive or consequential damager (including loss of use, data, business or profits) arising out of or in connection with your or anyone’s participation in the Blacknut Cloud Gaming Service, whether such liability arises from any claim based upon contract, warranty, tort (including negligence), strict liability or otherwise, and whether or not you or any person has / have been advised of the possibility of such loss or damage.
13.	If you or any person who uses your Blacknut Cloud Gaming Service (whether with or without your authority) violate(s) or fail(s) to comply with these Terms and Conditions, HKT reserves the right to disqualify your/his/her eligibility for the Blacknut Cloud Gaming Service at any time, without prejudice to any other rights which HKT may have under the Contract or otherwise.
14.	The Blacknut Cloud Gaming Service is subject to change without notice, including, without limitation, the games catalogue, which will be updated from time to time without prior notice. HKT may change any terms or conditions related to the Blacknut Cloud Gaming Service at any time without notice.
15.	In case of any dispute regarding the Blacknut Cloud Gaming Service under this offer, HKT and/or Blacknut reserve(s) the right of final decision.
16.	You agree that the Blacknut Cloud Gaming Service under this offer and these Terms and Conditions are governed, interpreted and enforced by the laws of Hong Kong, without regard to its conflict of laws principles. Any and all legal actions, claims or proceedings arising out of, or in connection with the Blacknut Cloud Gaming Service and/or these Terms and Conditions must be brought in a court of competent jurisdiction in Hong Kong.

Terms & Conditions of Blacknut Cloud Gaming Service purchased through PCCW Media Limited (Now TV):

About these Terms and Conditions
These Terms and Conditions ("these Terms and Conditions") supplement and form part of your Now TV Application ("Application") and contract for Now TV services. The Special Conditions and the General Conditions as referred to in the Application/existing contract for Now TV services, together with the Application/existing contract for Now TV services and these Terms and Conditions, shall form the terms and conditions of your Now TV contract (“Contract”), governing the service provider’s / providers’ provision and your use of the services as set out in the Application/Contract and/or these Terms and Conditions. If the terms and conditions of these Terms and Conditions, the Application/Contract, the Special Conditions and the General Conditions conflict with each other, the inconsistency will be resolved in the descending order of preference set out in aforesaid.
Blacknut Cloud Gaming Service
1.	This Blacknut Cloud Gaming Service is offered as a value-added service of the Now TV services (which is provided by PCCW Media Limited (“PCCW Media”)) and is available to existing and new customers of the Now TV services. Eligible customers may apply for Blacknut Cloud Gaming Service under this offer with or without commitment period.
2.	Those customers who subscribe to Blacknut Cloud Gaming Service with a not less than 24-month commitment period may purchase one SteelSeries Stratus Duo (Suggested Retail Price: HK$659) or one SteelSeries Nimbus+ (Suggested Retail Price: HK$598) game controller at a special price of HK$99. Subject to stock availability, this offer is valid until 31 May 2024. Upon purchase, customers will receive an e-coupon in their “My HKT” app under “My Wallet”. Customers must download the “My HKT” app and register an account (if they do not already have one) to redeem the relevant game controller with the e-coupon, and they also required to accept related Terms and Conditions for “My HKT” app (https://customerservice.pccw.com/myhkt/gen_cond_en.pdf) The e-coupon is valid for redemption of the relevant game controller at designated csl / 1O1O Shops within a period of 60 days from the e-coupon issue date, subject to relevant terms and conditions (please refer to the terms and conditions on the e-coupon).
3.	Those customers who subscribe to Blacknut Cloud Gaming Service for the first time, are able to enjoy the first month subscription fee waiver and agree to subscribe the Blacknut Cloud Gaming Service for HK$59 per month on a recurring basis until terminated by the customers or the end of the commitment period (as the case may be). This offer is valid from now until 31 May 2024.
4.	The Blacknut Cloud Gaming Service under this offer is provided by Blacknut, and may only be used by users in Hong Kong. To use the service under the Blacknut Cloud Gaming Service, you are required to register with Blacknut and the games catalogue will be updated from time to time. By subscribing the Blacknut Cloud Gaming Service under this offer and/or using the service under the Blacknut Cloud Gaming Service, you agree to be bound by all relevant terms and conditions which may be imposed by Blacknut, including but not limited to the “Blacknut Terms and Conditions” (available on Blacknut webpage: https://www.blacknut.com/en). You also agree that you may be required to enter into or agree to separate documents or terms in relation to the Blacknut Cloud Gaming Service with Blacknut.
5.	The quality of your Blacknut gaming experience depends on the quality of your internet connection. To ensure a high-quality Blacknut gaming experience, your network connection needs to meet the following requirements (For more details, please visit: https://www.blacknut.com/en/support/network-requirements-optimization): Download speeds of at least 6Mb/s: If your download speed is lower than 6Mb/s, your connection is unstable, or you are experiencing packet loss, it will negatively affect your gaming experience. It is recommended to have a download speed of at least 30Mb/s for an optimal connection experience. Use a connection with a latency of less than 30ms: Latency, also known as ping, refers to the network delay between your connection and the game server. Check for signs of packet loss: Packet loss occurs when data fails to reach its destination. During connection speed tests, you may notice "gaps" or "cuts" indicating packet loss. This can result in choppy data flow and even connection drops. Connect your device to the internet using an Ethernet cable or 5GHz Wi-Fi: Ethernet cables and 5GHz Wi-Fi connections are generally faster than 2.4GHz Wi-Fi and 4G LTE connections. While Blacknut is compatible with 4G LTE connections, the connection quality may depend on your location.
6.	You will receive a SMS from PCCW Media at your registered phone number on the same or next day after your Blacknut Cloud Gaming Service subscription, with the activation link.
7.	The service fees payable for the Blacknut Cloud Gaming Service will be included in your bill for Now TV services.
8.	If you want to terminate the Blacknut Cloud Gaming Service, you are required to give PCCW Media not less than 30 days’ prior notice, by submitting to PCCW Media a designated termination request form, which is available at any csl / 1O1O Shops or through our Consumer Service Hotline 1000.
9.	Now TV services and the Blacknut Cloud Gaming Service under this offer are non-severable. If your Now TV services are terminated for any reason, your Blacknut Clouding Gaming Service will also be terminated at the same time. If your Blacknut Cloud Gaming Service is terminated for any reason before the expiry of any commitment period of your Blacknut Cloud Gaming Service, you shall be liable to pay an early termination charge for your Blacknut Cloud Gaming Service (equivalent to the monthly service fee for the Blacknut Cloud Gaming Service multiplying the remaining month(s) of the commitment period, whereby less than one month will be deemed to be one full month for calculation purpose), on top of any early termination charge payable for your Now TV services in accordance with your Contract. You may also be liable to compensate PCCW Media for the value of any premium received by you or the discounted amount of any premium or product you purchased under this offer, if any.
10.	[Only for those customers who has subscribed to Blacknut Cloud Gaming Service under this offer with a commitment period] At the end of the Blacknut Commitment Period, if (a) PCCW Media have not received any valid written termination request of the Blacknut Cloud Gaming Service from you; or (b) you have not renewed your existing Contract nor entered into any new contract in respect of the Blacknut Cloud Gaming Service with a new commitment period, the Blacknut Cloud Gaming Service will continue to be provided to you as a value-added service of your Now TV services under the existing Contract on a month-to-month basis, subject to you continue to be subscribed to Now TV services and to payment of the prevailing charges of the Blacknut Cloud Gaming Service after the Blacknut Commitment Period, until you terminate the Blacknut Cloud Gaming Service by giving PCCW Media at least 30 days' advance written notice.
11.	PCCW Media and its affiliates, respectively, are not liable in any way in relation to the Blacknut Cloud Gaming Service under this offer and do not in any way warrant that Blacknut or services will be continuous or free from bugs or errors. PCCW Media and its affiliates, respectively, are not Blacknut’s suppliers and make no representation or guarantee as to the quality or performance of Blacknut Cloud Gaming Service. PCCW Media and its affiliates, respectively, will not accept any liability for any matters arising from, or in relation to Blacknut Cloud Gaming Service. For any dispute or complaint in connection with Blacknut Cloud Gaming Service, please refer to Blacknut directly.
12.	To the maximum extent permitted by law, in no event will PCCW Media or any of its affiliates be liable to you or any person for any direct, indirect, special, incidental, exemplary, punitive or consequential damager (including loss of use, data, business or profits) arising out of or in connection with your or anyone’s participation in the Blacknut Cloud Gaming Service, whether such liability arises from any claim based upon contract, warranty, tort (including negligence), strict liability or otherwise, and whether or not you or any person has / have been advised of the possibility of such loss or damage.
13.	If you or any person who uses your Blacknut Cloud Gaming Service (whether with or without your authority) violate(s) or fail(s) to comply with these Terms and Conditions, PCCW Media reserves the right to disqualify your/his/her eligibility for the Blacknut Cloud Gaming Service at any time, without prejudice to any other rights which PCCW Media may have under the Contract or otherwise.
14.	The Blacknut Cloud Gaming Service is subject to change without notice, including, without limitation, the games catalogue, which will be updated from time to time without prior notice. PCCW Media may change any terms or conditions related to the Blacknut Cloud Gaming Service at any time without notice.
15.	In case of any dispute regarding the Blacknut Cloud Gaming Service under this offer, PCCW Media and/or Blacknut reserve(s) the right of final decision.
16.	You agree that the Blacknut Cloud Gaming Service under this offer and these Terms and Conditions are governed, interpreted and enforced by the laws of Hong Kong, without regard to its conflict of laws principles. Any and all legal actions, claims or proceedings arising out of, or in connection with the Blacknut Cloud Gaming Service and/or these Terms and Conditions must be brought in a court of competent jurisdiction in Hong Kong.

Terms & Conditions of Blacknut Cloud Gaming Service purchased through eye3 Smart Communications Service:

About these Terms and Conditions
These Terms and Conditions ("these Terms and Conditions") supplement and form part of your eye3 Smart Communications Service (“eye3 Service”) Application ("Application"). The Special Conditions and the General Conditions as referred to in the Application, together with the Application and these Terms and Conditions, shall form the terms and conditions of your eye3 Service contract (“Contract”), governing the service provider’s / providers’ provision and your use of the services as set out in the Application and/or these Terms and Conditions. If the terms and conditions of these Terms and Conditions, the Application, the Special Conditions and the General Conditions conflict with each other, the inconsistency will be resolved in the descending order of preference set out in aforesaid.
Blacknut Cloud Gaming Service
1.	This Blacknut Cloud Gaming Service is offered as an Extra Service of eye3 Service (which is provided by Hong Kong Telecommunications (HKT) Limited (“HKT”)) and is available to existing and new consumer customers of eye3 Service. This Blacknut Cloud Gaming Service is only available on designated eye3 devices, please visit https://hkt-eye.com/storage/app/media/eye3A_blacknut_supported_model.pdf for supported eye3 devices. Eligible customers may apply for Blacknut Cloud Gaming Service under this offer with or without commitment period.
2.	Those customers who subscribe to Blacknut Cloud Gaming Service with a not less than 24-month commitment period may purchase one SteelSeries Stratus Duo (Suggested Retail Price: HK$659) or one SteelSeries Nimbus+ (Suggested Retail Price: HK$598) game controller at a special price of HK$99. Subject to stock availability, this offer is valid until 31 May 2024. Upon purchase, customers will receive an e-coupon in their “My HKT” app under “My Wallet”. Customers must download the “My HKT” app and register an account (if they do not already have one) to redeem the relevant game controller with the e-coupon. The e-coupon is valid for redemption of the relevant game controller at designated csl / 1O1O Shops within a period of 60 days from the e-coupon issue date, subject to relevant terms and conditions (please refer to the terms and conditions on the e-coupon).
3.	The Blacknut Cloud Gaming Service under this offer is provided by Blacknut, and may only be used by users in Hong Kong. To use the service under the Blacknut Cloud Gaming Service, you are required to register with Blacknut and the games catalogue will be updated from time to time. By subscribing the Blacknut Cloud Gaming Service under this offer and/or using the service under the Blacknut Cloud Gaming Service, you agree to be bound by all relevant terms and conditions which may be imposed by Blacknut, including but not limited to the “Blacknut Terms and Conditions” (available on Blacknut webpage: https://www.blacknut.com/en). You also agree that you may be required to enter into or agree to separate documents or terms in relation to the Blacknut Cloud Gaming Service with Blacknut.
4.	The quality of your Blacknut gaming experience depends on the quality of your internet connection. To ensure a high-quality Blacknut gaming experience, your network connection needs to meet the following requirements (For more details, please visit: https://www.blacknut.com/en/support/network-requirements-optimization): Download speeds of at least 6Mb/s: If your download speed is lower than 6Mb/s, your connection is unstable, or you are experiencing packet loss, it will negatively affect your gaming experience. It is recommended to have a download speed of at least 30Mb/s for an optimal connection experience. Use a connection with a latency of less than 30ms: Latency, also known as ping, refers to the network delay between your connection and the game server. Check for signs of packet loss: Packet loss occurs when data fails to reach its destination. During connection speed tests, you may notice "gaps" or "cuts" indicating packet loss. This can result in choppy data flow and even connection drops. Connect your device to the internet using an Ethernet cable or 5GHz Wi-Fi: Ethernet cables and 5GHz Wi-Fi connections are generally faster than 2.4GHz Wi-Fi and 4G LTE connections. While Blacknut is compatible with 4G LTE connections, the connection quality may depend on your location.
5.	A low-latency gaming experience is made possible by the state-of-the-art HKT fibre and 5G infrastructure which can deliver direct connection from your devices to the game server (“direct connection” refers to a direct Internet connectivity between NETVIGATOR Broadband Service / csl 5G mobile network and the Blacknut game servers). Use of this feature requires Internet connectivity provided by NETVIGATOR Fibre-to-the-Home Broadband Service or csl 5G mobile service. Unless those requirements in Clause 4 are met in connection with your eye3 Service, you will not be able to enjoy such low-latency gaming experience. Actual performance may be affected by a customer’s device, technology, use of network and software, network configuration and coverage, volume of usage, overseas bandwidth, game server location, and various other external factors.
6.	You will receive a SMS from HKT at your registered phone number on the next day after your Blacknut Cloud Gaming Service subscription, with the activation link and a link related to details of Blacknut.
7.	The service fees payable for the Blacknut Cloud Gaming Service will be included in your eye3 Service bill.
8.	If you want to terminate the Blacknut Cloud Gaming Service, you are required to give HKT not less than 30 days’ prior notice as per your service contract.
9.	eye3 Service and the Blacknut Cloud Gaming Service under this offer are non-severable. If your eye3 Service is terminated for any reason, your Blacknut Cloud Gaming Service will also be terminated at the same time. If your Blacknut Cloud Gaming Service is terminated for any reason before the expiry of any commitment period of your Blacknut Cloud Gaming Service, you shall be liable to pay an Early Termination Charge for your Blacknut Cloud Gaming Service (equivalent to the monthly service fee for the Blacknut Cloud Gaming Service multiplying the remaining month(s) of the commitment period, whereby less than one month will be deemed to be one full month for calculation purpose), on top of any Early Termination Charge payable for your eye3 Service in accordance with your Contract. You may also be liable to compensate HKT for the value of any premium received by you or the discounted amount of any premium or product you purchased under this offer, if any.
10.	[Only for those customers who has subscribed to Blacknut Cloud Gaming Service under this offer with a commitment period] At the end of the Blacknut Commitment Period, if (a) HKT have not received any valid written termination request of the Blacknut Cloud Gaming Service from you; or (b) you have not renewed your existing Contract nor entered into any new contract in respect of the Blacknut Cloud Gaming Service with a new commitment period, the Blacknut Cloud Gaming Service will continue to be provided to you as an Extra Service of your eye3 Service under the existing Contract on a month-to-month basis, subject to you continue to be subscribed to eye3 Service and to payment of the prevailing charges of the Blacknut Cloud Gaming Service after the Blacknut Commitment Period, until you terminate the Blacknut Cloud Gaming Service by giving HKT at least 30 days' advance written notice.
11.	HKT and its affiliates, respectively, are not liable in any way in relation to the Blacknut Cloud Gaming Service under this offer and do not in any way warrant that Blacknut or services will be continuous or free from bugs or errors. HKT and its affiliates, respectively, are not Blacknut’s suppliers and make no representation or guarantee as to the quality or performance of Blacknut Cloud Gaming Service. HKT and its affiliates, respectively, will not accept any liability for any matters arising from, or in relation to Blacknut Cloud Gaming Service. For any dispute or complaint in connection with Blacknut Cloud Gaming Service, please refer to Blacknut directly.
12.	To the maximum extent permitted by law, in no event will HKT be liable to you or any person for any direct, indirect, special, incidental, exemplary, punitive or consequential damager (including loss of use, data, business or profits) arising out of or in connection with your or anyone’s participation in the Blacknut Cloud Gaming Service, whether such liability arises from any claim based upon contract, warranty, tort (including negligence), strict liability or otherwise, and whether or not you or any person has / have been advised of the possibility of such loss or damage.
13.	If you or any person who uses your Blacknut Cloud Gaming Service (whether with or without your authority) violate(s) or fail(s) to comply with these Terms and Conditions, HKT reserves the right to disqualify your/his/her eligibility for the Blacknut Cloud Gaming Service at any time, without prejudice to any other rights which HKT may have under the Contract or otherwise.
14.	The Blacknut Cloud Gaming Service is subject to change without notice, including, without limitation, the games catalogue, which will be updated from time to time without prior notice. HKT may change any terms or conditions related to the Blacknut Cloud Gaming Service at any time without notice.
15.	In case of any dispute regarding the Blacknut Cloud Gaming Service under this offer, HKT and/or Blacknut reserve(s) the right of final decision.
16.	You agree that the Blacknut Cloud Gaming Service under this offer and these Terms and Conditions are governed, interpreted and enforced by the laws of Hong Kong, without regard to its conflict of laws principles. Any and all legal actions, claims or proceedings arising out of, or in connection with the Blacknut Cloud Gaming Service and/or these Terms and Conditions must be brought in a court of competent jurisdiction in Hong Kong.
Trial Offer of Blacknut Cloud Gaming Service
1.	The Blacknut Cloud Gaming Service under this trial offer is offered as an Extra Service of eye3 Service (which is provided by us, Hong Kong Telecommunications (HKT) Limited (“HKT”)) and is available up and to including 31 May 2024 (or such other date as HKT may designate) (“Promotion Period”) to any eye3 consumer customers who have never subscribed to Blacknut Cloud Gaming Service. This Blacknut Cloud Gaming Service is only available on designated eye3 devices, please visit https://hkt-eye.com/storage/app/media/eye3A_blacknut_supported_model.pdf for supported eye3 devices. Eligible customers may apply for Blacknut Cloud Gaming Service under this offer without a commitment period.
2.	Eligible customers subscribing to designated Blacknut Cloud Gaming Service for the first time during the Promotion Period will be entitled to a waiver of the service fee for the Blacknut Cloud Gaming Service for the first month of the service subscription under this offer.
3.	The Blacknut Cloud Gaming Service under this offer is provided by Blacknut, and may only be used by users in Hong Kong. To use the service under the Blacknut Cloud Gaming Service, you are required to register with Blacknut and the games catalogue will be updated from time to time. By subscribing the Blacknut Cloud Gaming Service under this offer and/or using the service under the Blacknut Cloud Gaming Service, you agree to be bound by all relevant terms and conditions which may be imposed by Blacknut, including but not limited to the “Blacknut Terms and Conditions” (available on Blacknut webpage: https://www.blacknut.com/en). You also agree that you may be required to enter into or agree to separate documents or terms in relation to the Blacknut Cloud Gaming Service with Blacknut.
4.	The quality of your Blacknut gaming experience depends on the quality of your internet connection. To ensure a high-quality Blacknut gaming experience, your network connection needs to meet the following requirements (For more details, please visit: https://www.blacknut.com/en/support/network-requirements-optimization): Download speeds of at least 6Mb/s: If your download speed is lower than 6Mb/s, your connection is unstable, or you are experiencing packet loss, it will negatively affect your gaming experience. It is recommended to have a download speed of at least 30Mb/s for an optimal connection experience. Use a connection with a latency of less than 30ms: Latency, also known as ping, refers to the network delay between your connection and the game server. Check for signs of packet loss: Packet loss occurs when data fails to reach its destination. During connection speed tests, you may notice "gaps" or "cuts" indicating packet loss. This can result in choppy data flow and even connection drops. Connect your device to the internet using an Ethernet cable or 5GHz Wi-Fi: Ethernet cables and 5GHz Wi-Fi connections are generally faster than 2.4GHz Wi-Fi and 4G LTE connections. While Blacknut is compatible with 4G LTE connections, the connection quality may depend on your location.
5.	A low-latency gaming experience is made possible by the state-of-the-art HKT fibre and 5G infrastructure which can deliver direct connection from your devices to the game server (“direct connection” refers to a direct Internet connectivity between NETVIGATOR Broadband Service / csl 5G mobile network and the Blacknut game servers). Use of this feature requires Internet connectivity provided by NETVIGATOR Fibre-to-the-Home Broadband Service or csl 5G mobile service. Unless those requirements in Clause 4 are met in connection with your eye3 Service, you will not be able to enjoy such low-latency gaming experience. Actual performance may be affected by a customer’s device, technology, use of network and software, network configuration and coverage, volume of usage, overseas bandwidth, game server location, and various other external factors.
6.	You will receive a SMS from HKT at your registered phone number on the next day after your Blacknut Cloud Gaming Service subscription, with the activation link and a link related to details of Blacknut.
7.	The service fees payable for the Blacknut Cloud Gaming Service will be included in your eye3 Service bill.
8.	If you want to terminate the Blacknut Cloud Gaming Service, you are required to give HKT not less than 30 days’ prior notice as per your service contract.
9.	eye3 Service and the Blacknut Cloud Gaming Service under this offer are non-severable. If your eye3 Service is terminated for any reason, your Blacknut Cloud Gaming Service will also be terminated at the same time. If your Blacknut Cloud Gaming Service is terminated for any reason before the expiry of any commitment period of your Blacknut Cloud Gaming Service, you shall be liable to pay an Early Termination Charge for your Blacknut Cloud Gaming Service (equivalent to the monthly service fee for the Blacknut Cloud Gaming Service multiplying the remaining month(s) of the commitment period, whereby less than one month will be deemed to be one full month for calculation purpose), on top of any Early Termination Charge payable for your eye3 Service in accordance with your Contract. You may also be liable to compensate HKT for the value of any premium received by you or the discounted amount of any premium or product you purchased under this offer, if any.
10.	[Only for those customers who has subscribed to Blacknut Cloud Gaming Service under this offer with a commitment period] At the end of the Blacknut Commitment Period, if (a) HKT have not received any valid written termination request of the Blacknut Cloud Gaming Service from you; or (b) you have not renewed your existing Contract nor entered into any new contract in respect of the Blacknut Cloud Gaming Service with a new commitment period, the Blacknut Cloud Gaming Service will continue to be provided to you as an Extra Service of your eye3 Service under the existing Contract on a month-to-month basis, subject to you continue to be subscribed to eye3 Service and to payment of the prevailing charges of the Blacknut Cloud Gaming Service after the Blacknut Commitment Period, until you terminate the Blacknut Cloud Gaming Service by giving HKT at least 30 days' advance written notice.
11.	HKT and its affiliates, respectively, are not liable in any way in relation to the Blacknut Cloud Gaming Service under this offer and do not in any way warrant that Blacknut or services will be continuous or free from bugs or errors. HKT and its affiliates, respectively, are not Blacknut’s suppliers and make no representation or guarantee as to the quality or performance of Blacknut Cloud Gaming Service. HKT and its affiliates, respectively, will not accept any liability for any matters arising from, or in relation to Blacknut Cloud Gaming Service. For any dispute or complaint in connection with Blacknut Cloud Gaming Service, please refer to Blacknut directly.
12.	To the maximum extent permitted by law, in no event will HKT be liable to you or any person for any direct, indirect, special, incidental, exemplary, punitive or consequential damager (including loss of use, data, business or profits) arising out of or in connection with your or anyone’s participation in the Blacknut Cloud Gaming Service, whether such liability arises from any claim based upon contract, warranty, tort (including negligence), strict liability or otherwise, and whether or not you or any person has / have been advised of the possibility of such loss or damage.
13.	If you or any person who uses your Blacknut Cloud Gaming Service (whether with or without your authority) violate(s) or fail(s) to comply with these Terms and Conditions, HKT reserves the right to disqualify your/his/her eligibility for the Blacknut Cloud Gaming Service at any time, without prejudice to any other rights which HKT may have under the Contract or otherwise.
14.	The Blacknut Cloud Gaming Service is subject to change without notice, including, without limitation, the games catalogue, which will be updated from time to time without prior notice. HKT may change any terms or conditions related to the Blacknut Cloud Gaming Service at any time without notice.
15.	In case of any dispute regarding the Blacknut Cloud Gaming Service under this offer, HKT and/or Blacknut reserve(s) the right of final decision.
16.	You agree that the Blacknut Cloud Gaming Service under this offer and these Terms and Conditions are governed, interpreted and enforced by the laws of Hong Kong, without regard to its conflict of laws principles. Any and all legal actions, claims or proceedings arising out of, or in connection with the Blacknut Cloud Gaming Service and/or these Terms and Conditions must be brought in a court of competent jurisdiction in Hong Kong.

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