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Important Customer Notice |
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[ Beware of bogus SMS! ]
Some csl customers have received deceptive SMS informing them their local data entitlement has been consumed and urging them to click on a hyperlink to check usage and purchase a top-up data package.
Please note data usage alert SMS we send to customers show “csl” as the sender’s address, and NOT a mobile number. In addition, the hyperlink in our official SMS should contain the csl webpage as follows: http://ecare.hkcsl.com/topup or http://ecare.hkcsl.com/package. Please do NOT click on the hyperlink in any bogus SMS you may receive.
If you have received a suspicious SMS claiming to be from csl, please report it by emailing customerservice＠hkcsl.com.
If you have any inquiries, please call our hotline on 2512 3123.
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