Not available to prepaid card users.
If you use a prepaid card,
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For Handset with Original SRP of HK$4,000 or below |
24/36 Months Plan
HK$38/month
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Month-to-Month Plan
HK$48/month
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For Handset with Original SRP of HK$4,001 - HK$11,000 |
24/36 Months Plan
HK$48/month
|
Month-to-Month Plan
HK$58/month
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For Handset with Original SRP of HK$11,001 - HK$13,000
|
24/36 Months Plan
HK$68/month
|
Month-to-Month Plan
HK$78/month
|
Apple Watch
|
24/36 Months Plan
HK$28/month
|
Month-to-Month Plan
HK$38/month
|
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Restart Handset Switching Service Terms and Conditions | |
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1. | Restart Handset Switching Service (“Service”) is provided to you by Bolttech Device Protection Hong Kong Limited. You confirm to have read, understood and accepted the terms and conditions of Bolttech, which are provided together with this application form for the Service (“Restart Program Terms and Conditions”). |
2. | Application for the Service is subject to approval by Bolttech. |
3. | Upon approval, the Service commences from the service commencement date indicated by Bolttech in its confirmation to you |
4. | The Service is available only to HKID or passport holders who have subscribed to our post-paid services. |
5. | The Service is only applicable to designated handset or watch models. |
6. |
To apply for the Service,
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7. |
Customer whom purchased designated standalone handsets/smartwatch from csl, 1O1O is entitled to a waiver of 12-month monthly fee of Restart service (“The Offer”), Restart monthly service fee is based on the suggested retail price of the mobile device/ smart watch, while:
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8. |
Eligible Handset or Watch means a handset which are
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8. | We will inspect the Eligible Handset to see if it meets some minimum requirements for the Service. |
9. | We will inspect the Eligible Handset to see if it meets some minimum requirements for the Service. |
10. | The Service allows you to switch your designated registered handset/watch for a replacement device (“Replacement Device”) during the Service period by paying to Bolttech a fee (“Switch Fee”) of 28% of the suggested retail price of your registered device prevailing at the time of your service application at csl/1O1O store (“Original SRP”). You will also be required to pay a monthly subscription fee (as set out in the application form) for the Service and “Restart Program Terms and Conditions” apply. For “related Bolttech Terms, please see “Restart Program Terms and Conditions”. |
11. | Each designated registered handset or watch may switch up to two (2) times of the same model or same generation and price range during each 12-month rolling period during the Service period. For the avoidance of doubt, no request for a switch will be accepted if you have made 2 switches within the 12 months immediately before your request. |
12. | The Replacement Device is supplied and delivered to you by Bolttech. CSL Mobile Limited (“CSL”) expressly disclaims any warranties or representations of any kind in relation to the Replacement Device (whether express or implied). |
13. | The Replacement Device does not come with the original packaging or any accessories. It is not guaranteed that the Replacement Device is of the same model or colour as your registered device. |
14. | CSL is not the supplier of the Service, and makes no representation or guarantee as to the quality of the Service provided by Bolttech. In case of any enquiry or dispute about the Service, please contact Bolttech directly on 58032496. |
15. | If you terminate the Service before the expiry of the commitment period for the Service, CSL will charge you early termination charges, which are the sum of the monthly fees for the Service for the remaining unexpired period. |
16. | The Service will terminate immediately when your Designated Mobile Plan is terminated by you or by CSL. |
17. | The General Terms and Conditions of CSL apply (https://www.hkcsl.com/en/service-terms-and-conditions/) to the relationship between CSL and you in respect of the Designated Mobile Plan and the Service. |
18. | In the event of any discrepancies between the Chinese and English versions of these terms and conditions, the English version shall prevail. |
* | If you do not hand in your registered device or fail to comply with “Restart Program Terms and Conditions” , Bolttech may charge you up to 72% of the Original SRP in addition to the Switch Fee. Bolttech may take a hold on your credit card at the time of the switch for the purposes of such additional charge. |