eSIM

eSIM installation steps for Samsung Galaxy Z Flip

eSIM installation steps for Microsoft Surface Pro X

eSIM installation steps for iPhone SE (2nd generation or later model)

When customer starts the Other Wearables Service eSIM subscription process via the csl app, the system will check whether the customer has completed Real-name Registration. If not completed, the system will send the customer a text message. By clicking on the SMS link, customer can submit his/her identity documents to complete Real-name Registration, upon successful Real-name Registration, he/she can subscribe Other Wearables Service eSIM immediately. If personal info needs updating before submitting Real-name Registration, review results will be sent by SMS or email within 3 working days. Please note you need to enter a one-time password to verify your identity as part of the self-subscription flow. For any enquiries, simply call our 24-hour Customer Service Hotline on 2512 3123.



	iPhone	Android mobile
	iPhone XS	Samsung Z Flip
	iPhone SE (2^nd generation or later model)	Huawei P40
	iPhone 12 mini (HK version)	Huawei P40 Pro
	iPhone 13 mini (HK version)	Huawei Mate 40 Pro 5G
		MOTOROLA RAZR 5G
		HONOR Magic 4 Pro
		VIVO X90 Pro 5G
		Xiaomi 13 Pro
		Xiaomi 13

	iPad	Android Wearable Device
	iPad Pro 12.9-inch (3^rd generation or later model)	Galaxy Watch (LTE)
	iPad Pro 11-inch (1^st generation or later model)	Galaxy Watch Active2 (LTE)
	iPad Air (3^rd generation or later model)	Huawei Watch 2 (eSim)
	iPad (7^th generation or later model)	Huawei Watch 3
	iPad mini (5^th generation or later model)	Huawei Watch 3 Pro
		Samsung Galaxy Watch 3 45mm (LTE)
		Samsung Galaxy Watch4 Classic 46mm (LTE)
		Samsung Galaxy Watch4 44mm (LTE)
		Samsung Galaxy Watch5 40mm/44mm (LTE)
		Samsung Galaxy Watch5 Pro 45mm (LTE)

	Apple Watch	Windows Device
	Apple Watch (GPS + Cellular) (Series 3 or later model)	Microsoft Surface Pro X
	Apple Watch SE	Microsoft Surface Go 2 LTE
	Apple Watch Ultra	Microsoft Surface Go 3 Intel® Core i3 128 LTE
		Microsoft Surface Pro 9 5G
	* As of Mar 2023 in Hong Kong

Other Wearables One Number Service (the Service) Terms & Conditions
●	To use the Service you must have an eligible csl / 1O1O mobile service plan (“Service Plan”), a compatible “Device”, and a compatible Android 5.0 or newer mobile phone with 1.5GB RAM or above and iPhone which is iPhone 5 with iOS 9.0 or newer.
●	Data usage of the Service will be deducted from the Service Plan of your Service Plan.
●	You can make or receive calls from the Device using the mobile number of your Service Plan.
●	You can only use the Service with one Device at a time. If you want to connect to another Device, you can connect your Device to the Service via “1O1O” / “csl” app on your mobile phone. Alternatively, you can purchase an additional Service to use with the new Device on your mobile phone.
●	You can purchase up to a maximum of one Service under the same mobile number.
●	The Service does not support international roaming.
●	If you terminate the Service Plan of your mobile phone, you are required to terminate the Service of your Device by calling our customer service.
●	The Service is subject to the Mobile Service Agreement of CSL Mobile Limited, please visit www.hkcsl.com/en/mobile-service-agreement-consumer-customers/.
●	If there is any inconsistency between the Chinese and English versions of these terms and conditions, the English version shall prevail.

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