eSIM

eSIM installation steps for Samsung Galaxy Z Flip

eSIM installation steps for Microsoft Surface Pro X

eSIM installation steps for iPhone SE (2nd generation or later model)

When customer starts the Other Wearables Service eSIM subscription process via the csl app, the system will check whether the customer has completed Real-name Registration. If not completed, the system will send the customer a text message. By clicking on the SMS link, customer can submit his/her identity documents to complete Real-name Registration, upon successful Real-name Registration, he/she can subscribe Other Wearables Service eSIM immediately. If personal info needs updating before submitting Real-name Registration, review results will be sent by SMS or email within 3 working days. Please note you need to enter a one-time password to verify your identity as part of the self-subscription flow. For any enquiries, simply call our 24-hour Customer Service Hotline on 2512 3123.



	iPhone	Android mobile
	iPhone XS	Samsung Z Flip
	iPhone SE (2^nd generation or later model)	Samsung Galaxy Tab S9\|Tab S9+\|Tab S9 Ultra
	iPhone 12 mini (HK version)	Samsung Galaxy Tab S9 FE+\|Tab S9 FE
	iPhone 13 mini (HK version)	Huawei P40
		Huawei P40 Pro
		Huawei Mate 40 Pro 5G
		MOTOROLA RAZR 5G
	iPad	MOTOROLA Edge 40
	iPad Pro 12.9-inch (3^rd generation or later model)	HONOR Magic 4 Pro
	iPad Pro 11-inch (1^st generation or later model)	HONOR Magic 5 Pro
	iPad Air (3^rd generation or later model)	HONOR Vs 5G
	iPad (7^th generation or later model)	HONOR 90 5G
	iPad mini (5^th generation or later model)	VIVO X90 Pro 5G
		Xiaomi 13 Pro
		Xiaomi 13
		Xiaomi 13T Pro
	Apple Watch	Xiaomi 13T
	Apple Watch (GPS + Cellular) (Series 3 or later model)	OPPO Find N2 Flip 5G
	Apple Watch SE (GPS + Cellular) (1st generation or later model)	OnePlus 11 5G
	Apple Watch Ultra (GPS + Cellular) (1st generation or later model)
		Compatible Android Wearable Device
		Galaxy Watch (LTE)
		Galaxy Watch Active2 (LTE)
	Windows Device	Huawei Watch 2 (eSim)
	Microsoft Surface Pro X	Huawei Watch 3
	Microsoft Surface Go 2 LTE	Huawei Watch 3 Pro
	Microsoft Surface Go 3 Intel® Core i3 128 LTE	Huawei Watch 4
	Microsoft Surface Pro 9 5G	Huawei Watch 4 Pro
		Xiaomi Watch 2 Pro
		Samsung Galaxy Watch3 45mm (LTE)
		Samsung Galaxy Watch4 Classic 46mm (LTE)
		Samsung Galaxy Watch4 44mm (LTE)
		Samsung Galaxy Watch5 40mm/44mm (LTE)
		Samsung Galaxy Watch5 Pro 45mm (LTE)
		Samsung Galaxy Watch6 Classic 43mm/47mm (LTE)
		Samsung Galaxy Watch6 40mm/44mm (LTE)


	* As of Oct 2023 in Hong Kong

Other Wearables One Number Service (the Service) Terms & Conditions
●	To use the Service you must have an eligible csl / 1O1O mobile service plan (“Service Plan”), a compatible “Device”, and a compatible Android 5.0 or newer mobile phone with 1.5GB RAM or above and iPhone which is iPhone 5 with iOS 9.0 or newer.
●	Data usage of the Service will be deducted from the Service Plan of your Service Plan.
●	You can make or receive calls from the Device using the mobile number of your Service Plan.
●	You can only use the Service with one Device at a time. If you want to connect to another Device, you can connect your Device to the Service via “1O1O” / “csl” app on your mobile phone. Alternatively, you can purchase an additional Service to use with the new Device on your mobile phone.
●	You can purchase up to a maximum of one Service under the same mobile number.
●	The Service does not support international roaming.
●	If you terminate the Service Plan of your mobile phone, you are required to terminate the Service of your Device by calling our customer service.
●	The Service is subject to the Mobile Service Agreement of CSL Mobile Limited, please visit www.hkcsl.com/en/mobile-service-agreement-consumer-customers/.
●	If there is any inconsistency between the Chinese and English versions of these terms and conditions, the English version shall prevail.

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