International Wi-Fi Roaming
csl mobile service provides roaming service to Netvigator Everywhere's customer who subscripted the service before 7 July, 2013, please visit the relevant roaming services webpage for details.
Wi-Fi Roam is not applicable to NETVIGATOR Everywhere customers who subscribed to the service before July 7, 2013. For service coverage and charge details when using International Wi-Fi roaming service via the landing page, please click here.
Our newly-launched Wi-Fi Roam Connection Manager places a highly-convenient Wi-Fi roaming experience at your fingertips, enabling you to get connected at 2.9 million Wi-Fi hotspots when traveling in Greater China, Asia Pacific, Europe and North America.
Wi-Fi Roam Connection Manager [new]
Wi-Fi Roam Connection Manager delivers a superior Wi-Fi roaming experience with the rich mix of features you have been looking for:
Easy & time-saving
No need to enter your username and password every time you logon at a Wi-Fi hotspot. Connect with just one click!
User-friendly & convenient
Instead of searching for available Wi-Fi hotspots one by one, you can get a full Wi-Fi hotspot directory on a by-country basis displayed on Google Map
Cost-saving
Search for Wi-Fi hotspots offline and bookmark them before you leave Hong Kong
Personalization
Review your usage history and preset a usage alert to suit your preferences
What are you waiting for? Download it for FREE now!
Android OS User Guide
iOS User Guide
Devices supporting Wi-Fi Roam Connection Manager
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Android OS 2.2 or more recent
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iOS 4.3 or more recent
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You can use “Wi-Fi Roam” as the search keyword and download FREE from Google Play or App Store*, so act now!
If your device is not compatible with Wi-Fi Roam Connection Manager, You can connect to International Wi-Fi roaming service via landing page.
* Downloading via mobile data connectivity may incur mobile data charges, while roaming data charge will incur in overseas.
Registration
You are required to apply for both IDD and International Roaming services in order to use International Wi-Fi service. Simply call our hotline for subscription:
24-hour Consumer Service Hotline: 25 123 123
Frequently-asked questions
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Q1： |
How do I register for International Wi-Fi Roaming service? |
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A： |
Simply call our hotline to subscribe. Subscribers must apply for IDD, International Roaming, China Roaming & International Wi-Fi Roaming and pay a deposit of HK$500. |
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Q2： |
Can I access International Wi-Fi Roaming with my laptop? |
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A： |
Yes, you can gain access via the traditional landing page. Please refer to details here. |
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Q3： |
My device is not compatible with Wi-Fi Roam Connection Manager, so can I access International Wi-Fi Roaming service? |
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A： |
Yes, you can access via the traditional landing page. Please refer to details here. |
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Q4： |
How will I be charged? |
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A： |
Please refer to details here. |
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Q5： |
What is my login ID and password for International Wi-Fi Roaming? |
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A： |
A 6 digit unified password which same as the one for “My Account”. Please press *777 to set the password if you yet to get your password. |
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Q6： |
How do I search for roaming operators and the Wi-Fi hotspot map? |
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A： |
You are required to download the Wi-Fi hotspot map via Wi-Fi Roam Connection Manager before searching. For details, please refer to details here. (Attention: Wi-Fi Roam is not applicable to NETVIGATOR Everywhere customers who subscribed to the service before July 7, 2013.) |
Terms & conditions
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Wi-Fi Roam Connection Manager is only available to csl mobile service subscribers and is provided to you under the terms and conditions of your mobile service contract
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You are required to register for International Roaming and China Roaming service and pay the necessary roaming deposit before service activation
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Wi-Fi Roaming usage charge applies. For details, please click here
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csl mobile service reserves the right to adjust charges according to tariffs set by overseas operators and exchange-rate fluctuations without prior notice
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We recommend you to update the hotspot list in Hong Kong before traveling abroad
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csl mobile service makes no guarantee as to the condition or quality of services provided by third-party network operators.
