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Customer Service Center

csl offers a wide range of services to a great number of customers. Our latest initiative is a brand new customer service center offering convenient and comprehensive one-stop service to customers who would like to receive face-to-face customer service.

csl offers a wide range of services to a great number of customers. Our latest initiative is a brand new customer service center offering convenient and comprehensive one-stop service to customers who would like to receive face-to-face customer service. 

csl Customer Service Center

Address:

Hong Kong:
Causeway Bay
10/F East Exchange Tower, 38 Leighton Road, Causeway Bay, Hong Kong
(MTR Causeway Bay Station exit A, opposite to Lee Theatre Plaza) 
In a move to enhance the overall customer experience, Causeway Bay Customer Service Center will be relocated to Sheung Wan Customer Service Center from 24th December onwards.
 
*Sheung Wan 
24/F West Exchange Tower, 322 Des Voeux Road Central, Sheung Wan, Hong Kong
(MTR Sheung Wan exit A1, opposite to Western Market)
  
Kowloon:
Mong Kok  
9/F, Mongkok Exchange, 37 Bute Street, Mong Kok, Kowloon
(MTR Prince Edward Station exit B2, opposite to Pioneer Center)  
In a move to enhance the overall customer experience, Mongkok Customer Service Center will be relocated to Tsim Sha Tsui Customer Service Center from 31th December onwards.   

*Tsim Sha Tsui 
3/F Hermes House, 10 Middle Road, Tsimshatsui, Kowloon, Hong Kong
(MTR East Tsim Sha Tsui exit K, entrance nearby Minden Row, between TST Post Office and Mariners' Club)
  
*Kwun Tong (for personal customers only)
Suite E, 12/F Legend Tower, 7 Shing Yip Street, Kwun Tong, Kowloon
(MTR Kwun Tong Station exit B2, next to Kwun Tong Plaza)

New Territories:
*Shatin (for personal customers only)
Unit 1720-21, Level 17 Tower II, Grand Central Plaza Shatin
(MTR Shatin Station exit B, Next to IKEA)
 

Hours:

Personal customers
Monday to Saturday: 10:00 - 20:30, Sunday: 13:00 – 18:00, Public Holidays: Close

Business customers
Monday to Saturday: 09:30 - 19:00, Sunday and Public Holidays: Close

*Special opening hour:
Monday to Saturday: 09:30 – 21:00, Sunday: 13:00 – 18:00 (Close on public holidays)

 

Inquiries: 1000 press [2] for English then press[6] (Consumer Service Hotline)
10088 (Business Customer Hotline)  
 

 


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