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Customer Service Center

csl offers a wide range of services to a great number of customers. Our latest initiative is a brand new customer service center offering convenient and comprehensive one-stop service to customers who would like to receive face-to-face customer service.

csl offers a wide range of services to a great number of customers. Our latest initiative is a brand new customer service center offering convenient and comprehensive one-stop service to customers who would like to receive face-to-face customer service. 

csl Customer Service Center

Address:

Hong Kong:
Causeway Bay
10/F East Exchange Tower, 38 Leighton Road, Causeway Bay, Hong Kong
(MTR Causeway Bay Station exit A, opposite to Lee Theatre Plaza) 
  
Wan Chai
Basement, Lockhart Exchange, 3 Hennessy Road, Wan Chai, Hong Kong
(MTR Wan Chai Station exit B1, next to Duke Of Windsor Social Service Bldg)
  
Sheung Wan (for personal customers only)
24/F West Exchange Tower, 322 Des Voeux Road Central, Sheung Wan, Hong Kong
(MTR Sheung Wan Station exit A1, opposite to Western Market)  
  
Kowloon:
Mong Kok  
9/F, Mongkok Exchange, 37 Bute Street, Mong Kok, Kowloon
(MTR Prince Edward Station exit B2, opposite to Pioneer Center)  
  
Tsim Sha Tsui (for personal customers only) 
3/F Hermes House, 10 Middle Road, Tsimshatsui, Kowloon
(MTR Tsim Sha Tsui Station exit K, entrance nearby Minden Row, between TST Post Office and Mariners’ Club)  
  
Lai Chi Kok (for personal customers only)  
G/F Lai Chi Kok Exchange, 2 Yuet Lun Street, Lai Chi Kok, Kowloon
(MTR Mei Foo Station exit A, opposite to Manhattan Hill)  

Kwun Tong (for personal customers only)
Suite E, 12/F Legend Tower, 7 Shing Yip Street, Kwun Tong, Kowloon
(MTR Kwun Tong Station exit B2, next to Kwun Tong Plaza)
  
New Territories:
Tsuen Wan  
G/F, Tsuen Wan Exchange, 303 Castle Peak Road, Tsuen Wan, New Territories
(MTR Tsuen Wan Station exit A, opposite to Tsuen Kam Center)  
  
Yuen Long (for personal customers only)  
G/F Yuen Long Exchange, 170-184 Kau Yuk Road, Yuen Long, New Territories
(Light Rail Fung Nin Road Stop, next to the Yuen Long Junior Police Officers Married Quarters / N.T. Heung Yee Kuk Yuen Long District Secondary School)

Shatin (for personal customers only)
Unit 1720-21, Level 17 Tower II, Grand Central Plaza Shatin
(MTR Shatin Station exit B, Next to IKEA)
 

Hours:

Personal customers
Monday to Saturday: 10:00 - 20:30, Sunday: 13:00 – 18:00, Public Holidays: Close
 

Business customers
Mondays to Saturdays: 09:30 - 19:00, Sundays and Public Holidays: Close

Inquiries: 1000 press [2] for English then press[6] (Consumer Service Hotline)
10088 (Business Customer Hotline)  
 

 


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