Call Macau Home, one service plan covering 2 cities

Call Macau Home, one service plan covering 2 cities

Innovative Call Macau Home Pass provides an all-new mobile service enabling customers to use the voice, data, SMS, MMS and video call entitlements of csl service plan while in Hong Kong and Macau.

Flexible Plans
Daily and monthly pass to meet differing needs.

Unlimited Wi-Fi
Connect to csl Wi-Fi for unlimited Wi-Fi access via CSL Auto Connect while in Macau.


Service details Monthly Pass Day Pass (No need to apply*)
Charges HK$138 per month 
12/18/24 months Commitment Period (1)(11)
HK$38 per day
Mobile Data Usage (In Macau) Usages will be deducted from your monthly HK Mobile Service Plan entitlements
Voice Calls (In Macau)
‧ Calls to Macau
‧ Receive calls
‧ Calls to Hong Kong
Usages will be deducted from your monthly HK Mobile Service Plan entitlements
 Calls to destinations other than Hong Kong and Macau Based on IDD 001 charging rates (cannot deduct from IDD package)
Call Macau from Hong Kong Usages will be deducted from your monthly HK Mobile Service Plan local voice call entitlements Based on IDD charging rates (4)
Inter-network SMS (7)
(Sending from Hong Kong or Macau)
‧ To Macau
Inter-network SMS HK$0.6 + deduct one intra-network SMS (6) from monthly HK Mobile Service Plan entitlements
MMS(8) (Sending from Hong Kong or Macau)
‧ To Hong Kong or Macau
HK$2 or usages will be deducted from your monthly HK Mobile Service Plan local MMS entitlements
ISMS(9)
‧ To destinations other than Hong Kong or Macau
ISMS HK$2 + deduct one intra-network SMS from your monthly HK Mobile Service Plan entitlements
Inter - network Video Call (10)
(Calling from Hong Kong or Macau)

‧ To Macau
Inter-network Video Call HK$2.50 per minute
Wi-Fi Usage# Unlimited
(more than 800 designated hotspots in Macau)
How to apply Please call our service hotline 25 123 123
or visit any csl shop
Not applicable*

 

Tips on using mobile service in Macau

1. Logon to CTM network
While in Macau, your mobile phone will automatically select CTM's network. If your handset cannot connect to CTM's network, you can do it manually using the Manual Network Selectionfunction on your handset.

2. Making calls and sending SMS

  How to Use
Calls to Hong Kong [+] [852] [Phone number]
Local calls [Phone number]
Sending SMS to Hong Kong / Macau [+] [Country Code] [Phone number] [SEND]


Remarks:

*  Roaming in Macau: The old roaming charges are now replaced by our new "Call Macau Home" service. With no prior subscription required, you will only be charged HK$38 per day ("Day Pass") whenever you use any mobile service while in Macau and your usage of each mobile service will be deducted from your HK Mobile Service Plan entitlements (or thereafter charges and other charges, if applicable) as normally applied. If you have already subscribed to the "Call Macau Home Monthly Pass", the Day Pass charge does not apply. Effective 17 March 2016. Other Terms & Conditions apply ("mobile service" includes voice and video calls, data, MMS and SMS. A "day" means 00:00 – 23:59 Hong Kong time).

♦  Manual network selection operations differ between handset models, so please refer to the manufacturer's user guide.

#  Wi-Fi Usage: Unlimited Wi-Fi usage at designated csl Wi-Fi hotspots for Wi-Fi enabled devices. For details, please refer to: http://e.hkcsl.com/wifi.

- If you wish to avoid using mobile service in Macau, you could switch off your handset, or activate airplane mode, or contact us to suspend roaming service temporarily. Please note you will also need to cancel any call-forwarding setting. In addition, roaming service must be reactivated if you intend to use it elsewhere.

 

Special Terms and Conditions:

  1. In order to enjoy the Service, you are required to be currently using or sign up to a csl monthly Hong Kong mobile service plan ("HK Mobile Service Plan") and subscribe to the Service for a Commitment Period of 12, 18 or 24 months. You are also required to activate IDD & international roaming service.
  2. The “Call Macau Home” Monthly Pass and Day Pass Services (the “Service”) is only available for use of roaming mobile data, mobile voice, MMS , SMS and video calls on our mobile network in Hong Kong and the mobile network of Companhia de Telecomunicações de Macau S.A.R.L. in Macau.
  3. Your usage of our roaming voice call (applicable to making local calls, receiving calls and making outgoing calls to Hong Kong from Macau), mobile data, MMS and SMS services between Hong Kong and Macau will be deducted from your monthly HK Mobile Service Plan’s local mobile data, voice-call minute, MMS and SMS entitlements. Accumulated usage in Hong Kong and Macau will be counted towards usage of your monthly HK Mobile Service Plan. Unless otherwise specified, thereafter charges or other applicable charges of your monthly HK Mobile Service Plan apply. For details, please refer to www.hkcsl.com or call the csl Product Hotline on 2888 2123.
  4. If you are not a Monthly Pass user, all mobile voice calls that you make from Hong Kong to Macau will be charged according to our standard IDD rates, for details please refer to our website at www.hkcsl.com.
  5. Voice call usages from Macau to destinations other than Hong Kong and Macau will be charged according to our standard IDD 001 rates (and not deducted from any IDD package entitlements). For details on our standard IDD 001 rates, please refer to our website at http://e.hkcsl.com/idd.
  6. Intra-network SMS is text SMS sent within Hong Kong or Macau to 1O1O, csl and SUN Mobile customers. Inter-network SMS is text SMS sent from within Hong Kong or Macau to users of: (a) a mobile network in Macau; or (b) the mobile networks of other Hong Kong operators. International SMS or "ISMS" is text SMS sent within Hong Kong or Macau to users of overseas mobile networks outside Hong Kong and Macau.
  7. If you send an inter-network SMS to a Macau mobile number from Macau or Hong Kong, you will be charged HK$0.6 per inter-network SMS plus one intra-network SMS will be deducted from your monthly HK Mobile Service Plan entitlement.
  8. If you send an MMS to a Hong Kong or Macau mobile number from Macau or Hong Kong, your MMS usages will be deducted from your monthly HK Mobile Service Plan MMS entitlements or you will be charged HK$2.00 per MMS (if your HK Mobile Service Plan does not include MMS entitlements). Using roaming MMS in Macau would generate data usage that will be deducted from the local entitlement of your monthly mobile service plan.
  9. If you send an ISMS from Hong Kong or Macau, you will be charged HK$2 per International SMS plus one Intra-network SMS will be deducted from your monthly HK Mobile Service Plan entitlement. 
  10. Video call is a video call calling from Hong Kong or Macau to a Hong Kong or Macau mobile number. If you make a video call in Hong Kong or Macau to a Macau mobile number, you will be charged HK$2.50 per minute. If you make a video call in Macau to a Hong Kong mobile number, you will be charged HK$1.50 per minute.
  11. If you choose to terminate the Monthly Pass Service before expiry of the Commitment Period for whatever reasons, you must pay us an Early Termination Charge equal to the Monthly Charge for the remaining months of the Commitment Period immediately and we may charge you for the full value of any gifts and premiums that we have given you.
  12. By signing up to the Service, you are eligible to enjoy unlimited Wi-Fi at designated hotspots in Macau and Hong Kong if you are using a Wi-Fi enabled device. For details, please refer to our website: http://e.hkcsl.com/cmh.
  13. Respective value-added services are available for use in Hong Kong only. Usage outside Hong Kong may incur charges. For details, please refer to the terms and conditions of respective value-added services or our website at http://www.hkcsl.com.
  14. We reserve the right to terminate the Service or change the above offer or these Special Terms and Conditions at any time without prior notice. Please refer to our website at http://e.hkcsl.com/cmh or visit one of our shops for the latest version of the Special Terms and Conditions. We reserve the right to make the final decision in the event of dispute.

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