Call Filtering empowers you to block Spam calls and allows only certain callers to get through.
1. Via Network Security from csl Service App
|Select “Network Security” after log in||Select “Call Filtering”|
|Download csl Service App|
Check Filtered Calls
2. Via your handset press the Short Code
+ Not applicable for answered call without Caller Number Display and International N
§ Short Code not applicable to Home broadband service.
3. Via Website
|My Account||My Setting||Call Filtering Service|
4. Via m.hkcsl.com
|PIM||Call Filtering Service|
How To Sign Up?
。Customer Service Hotline at 25 123 123
。csl Service App
|Select “Network Security” after log in||Select “Call Filtering”||Subscribe to “Call Filtering”|
|Download csl Service App|
How Much To Pay?
|Service||Monthly Fee||Minimum Contract Period|
|Call Filtering Service||$18||12 months|
*Terms and Conditions apply
|1||1.By using Call Filtering ("the Service"), you understand and agree to these terms and conditions.|
|3||Out of area calls, long distance calls, calls originating from public paid phone and Private Automatic Branch Exchange (PABX) cannot be blocked by the Service.|
|4||The Service can accept eight-digits Hong Kong phone numbers only, you can add the number to personal blacklist and personal whitelist.|
|5||Default Do-Not-Disturb numbers may be updated or changed from time to time without prior notice and are provided by third parties, and we are not responsible or liable for the quality, nature, accuracy and usefulness of these numbers.|
|7||The Company is not responsible of any disputes between you and the owner of phone numbers in the spam call list that are submitted by you.|
|8||If you want to receive any specific number on the spam call list, you may add the number to the personal whitelist (maximum 200 entries).|
|9||We reserve the right to change or terminate the Service and these terms and conditions at any time without prior notice. All matters and disputes will be subject to our final decision.|
|11||You expressly understand and agree that your use of the Service is at your sole risk, and the Service is provided on an “AS-IS” and “AS AVAILABLE” basis and we expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to merchantability, fitness for a particular purpose and non-infringement. We assume no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communications or personalization settings or for any damage to your Mobile Equipment or loss of data that results from the download of any materials, data or information. You expressly relieve us from any and all liabilities arising from the access or use of the Service (or any part thereof).|
|12||The Service is also subject to the terms and conditions of the Mobile Service Agreement and the terms and conditions of any third party suppliers as may be amended from time to time. In the event of inconsistency between this terms and conditions and the Mobile Service Agreement, this terms and conditions shall prevail.|
|13||We reserve the right to change these terms and conditions at any time without prior notice. All matters and disputes will be subject to our final decision.|