Not available to prepaid card users.
If you use a prepaid card,
please login here.
|Service & Tariff||IDD Service||Roaming Voice Call||csl Wi-Fi Service and csl VoLTE Service (Prepaid SIM card customers)|
|KingKing Voice Roaming Service||Terms & conditions||Recharge bonus & methods||Sales Channel|
Hassle-free Mainland China, Hong Kong, Macau data for 1st 8 days7
Data transmission speed will be adjusted to 128kbps when data usage reaches 2GB within the first 8 days.
Extra 4GB Mainland China, Hong Kong, Macau data for 365 days thereafter
Unlimited csl Wi-Fi 9
|Usable Bonus value||HK$20|
|Data Pass / Add-on Service|
|Hong Kong Data Pass 8||$168/12GB||*101*801*5#|
*Only for Hong Kong Data Pass (12GB) in use
|Mainland China, Hong Kong & Macau Data Pass8||$28/ 500MB/ 1day||*101*808*11#|
|Mainland China & Macau Voice Package8||$28/ 20mins||*101*803*3#|
|KingKing Voice Roaming Service10||$88||*101*55*3#|
|Except for the number of days listed, the valid date of above service/pass will be 365 days.|
|Local Voice Call 1||$0.1/ min|
|IDD Voice Call1||
- To 30 designated Countries/ Destinations (Includes China): Free2
- To Other Countries: IDD Charges2
|Roaming Voice Call1||Receiving call/Outgoing calls to HK/local roaming||Call others|
|From Mainland China/Macau/Asia Pacific*||$3/ min||$18/ min|
|From USA/Canada/Europe*||$8/ min||$18/ min|
|*Only applicable to designated destinations，details please refer Roaming Voice Call.|
|International SMS4(sent from Hong Kong)||
(Effective from 17 Feb, 2021, charge of International SMS to China will be $1.5 / SMS)
|Roaming SMS||$3/ SMS|
|MMS (sent from Hong Kong)||
To a Hong Kong mobile number or email: $1/ MMS
To an overseas mobile number : $3/ MMS
To other countries: International video call charge
(Service will be ended on 31 May, 2021)
|Voice Mail||$5/ 30 day|
|Administration Fee 11||$3/30 day|
|Prepaid SIM Card Validity14||365 day|
|Recharge Value||$50, $100, $200, $300|
|Account inquiry & Service subscription||
1. Press *109#,OR
2. Login to “My Account”
No need to apply for the service nor require any deposit, you can make high quality IDD calls with your Prepaid SIM Card.
Make an IDD call:
Press 001 Country Code Area Code Telephone Number
• The IDD call will be charged once the call is connected.
• International operator assisted calls (e.g. collect call) is not applicable to this Prepaid SIM Card.
Roaming voice call:
Calling Hong Kong: *108*(Hong Kong Tel. No.)#
Making local calls in roaming countries / territory: *108*001(Country/Territory Code)(Area Code)(Local Tel. No.)#
Making calls to other countries / territories: *108*001(Country/Territory Code)(Area Code)(Local Tel. No. in other countries)#
After pressing the requisite key string, you’ll receive a message saying ‘Thank you for using our service. The number you’ve dialed is being connected, please wait”. Wait for your phone to ring, and answer it. You will then be connected to the called party.
International roaming calls are charged on a per minute basis. Airtime will be deducted in units of 1 minute once you answer the return from our system, even if the called number is busy or unanswered.
|Roaming Service Charges|
|Region||Roaming Destinations||Receiving calls/Outgoing calls to HK/local roaming (Per minute)||Call others (Per minute)|
|Asia Pacific destinations||Australia, Indonesia, Malaysia, Philippines, Singapore, Taiwan, Thailand, Japan, New Zealand, South Korea, Vietnam||$3||$18|
|Europe||Belgium, Czech Republic, Denmark, Finland, France,Germany, Iceland, Italy, Netherland, Norway, SlovakRepublic, Spain, Sweden, Switzerland, UK, Austria, Croatia, Greece, Hungary, Ireland, Luxembourg, Poland, Portugal, Russia, Turkey||$8||$18|
△For details of other destinations covered by csl prepaid roaming voice service, please click here
The above roaming voice call charges are subject to change from time to time without prior notice. Please call our hotline: 179 179 for the latest charges.
Featuring high speeds, coverage around Hong Kong, csl Wi-Fi Service connects to the Internet when you’re on the move.
Before you login to use csl Wi-Fi service, you need to:
How to login:
csl Wi-Fi service is provided by Hong Kong Telecommunications (HKT) Limited subject to the terms and conditions of csl Wi-Fi service, available at www.cslwifi.com/support/download/Special_Condition_T&C_e.pdf. To know more about csl Wi-Fi hotspots and coverage, please visit www.cslwifi.com.
Benefit of using VoLTE
Facilitates faster voice-call connections. What used to take around 7 seconds on a 3G network is now as fast as 1 second, if both parties are using VoLTE. Even so it just takes around 4 seconds if using 3G network.
Click the “Video Call” icon/button during a VoLTE call to switch between voice and video calls – instantly, simply and quickly(applicable only to some Android models).
Must have items for using VoLTE:
Upgrade handset software to the latest version(applicable to Android phones. Please update the software to the latest version according to the manufacturer’s guidelines for settings).
|●||Activate the handset’s VoLTE function:|
Video call is a chargeable service, usage will be rounded up to the nearest minute. There is no additional charge for using VoLTE for video calls.
VoLTE Video call is only available when both users are using VoLTE service.
For enquiries, please call 179179.
You can make/receive unlimited calls to/from Hong Kong through this KingKing app while you are abroad.
• For caller/receiver located in overseas, Wi-Fi connection, mobile device and KingKing application are required.
• Your friend/relative located in Hong Kong can use any fixed or mobile phone to call you without internet connection nor KingKing application installed.
You are recommended to download KingKing application before leaving Hong Kong, please go to Google Play or App Store and use "KingKing" as the search phrase.
You will need to complete a one-off registration to use KingKing. Please connect to Wi-Fi Network before switching on KingKing.
|Pic 1||Pic 2||Pic 3||Pic 4|
KingKing cannot be used for emergency calls while you are abroad, so please make emergency call via your regular voice roaming service. However, you can use KingKing to make emergency calls in Hong Kong.
|Recharge value (per transaction)||Bonus||Card validity extension period (Day)|
|$300 or above||30% of recharge value||180 days|
|$200 - $299.9||20% of recharge value||180 days|
|$50 - $199.9||10% of recharge value||180 days|
|$20 - $49.9||Not applicable||30 days|
When the stored-value is about to be used up, or you want to extend the Prepaid SIM Card's validity; you need to recharge your Prepaid SIM Card by any if the following methods:
Service Hotline 179 179
GENERAL TERMS AND CONDITIONS of the Prepaid SIM Card