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|Home > Customer Care > Misc Charges|
The following table details miscellaneous csl charges*:
|Receive detailed bill by mailing every month||$30 every month|
|Receive standard bill by mailing every month||$10 every month|
|Receive standard bill by email/local fax every month||Free|
|Reprint standard bill by mailing (latest 3 months bill)||$30 each|
|Reprint detailed bill by mailing (latest 3 months bill)||$30 each|
|Reprint standard bill by email/local fax (latest 3 months bill)||Free|
|SIM Card Charge|
|SIM card replacement fee^||$40|
|NFC SIM card replacement fee^||$40|
IDD & Roaming Deposit*
^for foreign domestic helpers and imported workers only ("W" prefix HKID)
Other customers: Waived
|Non-Hong Kong ID Card holder subscription deposit||$1,000|
|Transfer of ownership^||$100|
|Change of mobile number||$100|
* The IDD & Roaming Deposit charge will be waived if customer settles payment with autopay via credit card or bank account. (after success for the first direct debit of bank autopay)
^ Customer is required to visit csl Shop / Customer Service Centre in person
Applicable prevailing rates will apply.