Network Performance (Mobile Broadband)

Mobile broadband services

csl offers fast wireless broadband service over our enhanced 4G LTE Cat-4 network and state-of-the-art public Wi-Fi network, with dedicated international bandwidth** to reaching more than 1,800 cities and 120 countries.

 • csl Mobile Data

csl has rolled out the 4G LTE Cat-4 network on 2600MHz to achieve the downlink specification of 150Mbps. We also gradually upgrade our indoor cell sites and MTR sites with 4G capability using the 1800MHz spectrum. With the convergence of both 1800MHz and 2600MHz spectrum, together with our 1000M fibre backbone to mobile cell sites, customers can enjoy an excellent 4G service coverage in both indoor and outdoor areas by using appropriate dual band 1800/2600MHz 4G supported handsets.

 • csl Wi-Fi

csl operates an extensive Wi-Fi network with over 15,000 hotpots throughout Hong Kong, and first in the city to launch Wi-Fi 1,000Mbps^† service, delivers stable and high-speed wireless broadband services indoors and outdoors.

 • ABUNDANT INTERNATIONAL BANDWIDTH

PCCW Global has extensive submarine cable network reaching more than 1,800 cities and 120 countries.
csl Mobile Wireless Broadband is fully supported by PCCW Global with dedicated and direct connection capacity to overseas cities.

Note:

* In accordance with ITU, this indicator measures the percentage of inhabitants that are within range of Wireless Broadband cellular signal, irrespective of whether or not they are subscribers.

** Latency is measured by "ping www.google.com.hk -n 10 -l 256".

Note:

1. The target shall not apply under the circumstances such as (i) service not yet available at the location; (ii) power suspension in equipment location; (iii) if further approval time from cell site provider, building management offices, nominated contractors or other parties is required, (iv) problems caused by other utilities companies (v) weather constraint; (vi) factors out of our reasonable control or (vii) a force majeure event ("Force Majeure Event") which includes but not limited to acts of God, War, civil disobedience, explosion, fire, typhoon, flood, government action, restraints imposed by government or any other regulatory authorities, labor disputes, trade disputes or delays of third parties over which we have no control.
 

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