• Any unused Local Mobile Data usage of Data Passes would be forfeited upon expiry of data pass validity period.
• 1-Day/3-Day and 7-Day Unlimited Data Passes will be activated after subscription. 1-Day/3-Day and 7-Day Data Passes will be expired after 24/72/168 hours since subscription. If you subscribe to multiple Unlimited Data Pass, the current Data Pass will be cancelled and the new Data Pass will take effect immediately. The fair usage level is 5GB (1-Day Pass), 15GB (3-Day Pass) & 50GB (7-Day Pass) respectively, thereafter, capped at 512kbps.
• 30-Day Unlimited data pass will be activated after subscription and will be renewed automatically every 30 days (23:59 on 30th day) after subscription. Any unused usage cannot be carried forward to the next 30-Day period and will be forfeited at the end of the respective period. To unsubscribe this service, please login csl app to cancel the service from package subscription, the cut-off time is 23:59 on the expiry date. If you subscribe to multiple 30-Day Unlimited Data Pass, the current Unlimited Data Pass will be cancelled, and the new 30-Day Unlimited Data Pass will take effect immediately. The fair usage level is 20GB ($58) / 40GB ($88) / 80GB ($128) respectively, thereafter, capped at 512kbps.
• If you subscribe to multiple Unlimited Data Pass, the current Unlimited Data Pass will be cancelled and the new Unlimited Data Pass will take effect immediately.
• After you have reached the fair usage level, you can still continue to use the service. However, your network specification will be capped at 512kbps. But tethering, streaming, FTP, VoIP and P2P applications (incl. BitTorrent) will not be supported. CSL Mobile Limited complies with OFCA’s Guidelines for the Implementation of Fair Usage Policy for the Provision of Mobile and Fixed Broadband Services and will not at any time cap your data network specification below 128kbps. You will receive an SMS notification once you have reached the fair usage level and the fair usage policy is in place. Actual speeds that customers experience are considerably less than the specifications and will be affected by the device used, locations, network conditions and other extraneous factors.
• You may subscribe more than one 365-Day Data Pass simultaneously. The validity of all data passes will be extended 365 days after the latest subscription, and the local data included in the passes also can be used throughout the extended pass validity period. After subscribed 365-day Data Pass, the Prepaid SIM card validity will be extended by 365 days. (Count from subscription date) /li>
• You may subscribe any Unlimited Data Pass and 365-Day Data Pass. The local data from 365-Day Data Pass will be used up first, validity of which will be in accordance with sub-clause (f) of this clause. Once the data usage from 365-Day Data Pass had been used up, our local data usage will be deducted from Unlimited Data Pass.

• 「 Game Easy」 Data Pack (“Pack”) is intended to provide you with a seamless all-in-one gaming experience. The Pack comprises two major features, namely:-
  • Local data entitlement (“Local Data Entitlement”)
  • 「 Game Easy」 Balance worth of HK$50 (“「Game Easy」 Balance”)
• Local Data Entitlement
  Local Data Entitlement is for use in Hong Kong only.
• Local Data Entitlement is valid for 365 days from the date of purchase. Any unused data entitlement will be forthwith forfeited upon expiry of the said validity period.
• Upon purchase of a new pack, all unexpired local data entitlement in your existing packs will be extended for another 365 days.
• 「Game Easy」 Balance
  「Game Easy」 Balance can only be used for the single purpose of settling payment in the following selected platforms (Collectively, “Designated Platform(s)”):-
  • App Store, Apple Music, iTunes and iCloud (“Apple Platform”)
  • Google Play
• 「Game Easy」 Balance is valid for 3 months from the date purchase. Any unused balance will be forfeited forthwith upon expiry of the said validity period.
• Upon purchase of a new pack, all Game Easy Balance in your existing packs will be extended for 3 months.
• No refund, transfer or exchange will be accepted, whether in part or in full.
• The maximum 「Game Easy」 Balance is HK$3000 for each customer at any time. You will not be able to purchase any additional Pack if your 「Game Easy」 Balance exceeds HK$2950.
• Terms and Conditions of Designated Platforms apply.
• All transactions in the Designated Platforms are made at your own risks.
• You agree and acknowledge all purchases and transactions made at Designated Platforms are between you and the operators of the Designated Platforms. We accept no liabilities or responsibilities for said transactions and are not liable for any loss and damages in relation thereto.
• For any enquires regarding your purchases at any of the Apple Platforms or Google Play, please contact the relevant hotline listed below directly.

AppleCare Hotline (852) 2112 0099 or visit http://getsupport.apple.com Google’s refund policy：https://support.google.com/googleplay/answer/2479637#policy

• Go to csl Wi-Fi hotspots, and set the Network Name (SSID/ESSID) to "csl".
• Launch your internet browser.
• Type any valid URL into the address field and you will be redirected to the csl Wi-Fi login page automatically.

• Choose "Discover HK Tourist SIM/Prepaid SIM Cards".
• Enter your mobile number and PIN to login to the service.
• After login, a new offline window will pop-up to let you terminate the connection. Do not close the offline window. To terminate your csl Wi-Fi session, simply click the "Disconnect" button.
• If you have accidentally closed the Disconnect pop-up window, please go to hotspot.cslwifi.comand click "Disconnect" to logout.