NEW series Prepaid SIM

1.	Our network specification for downlink of 4G LTE-A network (with 75Mbps for uplink) provided via three sections of 20MHz continuous 4G spectrum each, which is only available to designated locations with the use of a compatible device. Actual speeds that customers experience are less than the specifications and will be affected by the device used, locations, network conditions and other extraneous factors.
2.	Any unused Local Mobile Data usage of Data Passes would be forfeited upon expiry of data pass validity period.
3.	You may subscribe more than one “2-hour Data Pass”. All the Data Passes will be valid until the latest expiry date of the subscribed Data Passes and you may use the Local Mobile Data usage included in all the Data Passes at any time during the extended validity period.
4.	You may subscribe more than one “365-Day Data Pass”. All the Data Passes will be valid until the latest expiry date of the subscribed Data Passes and you may use the Local Mobile Data usage included in all the Data Passes at any time during the extended validity period. Prepaid SIM card validity will be extended 365 days after subscription of “365-Day Data Pass”.
5.	While any “30-Day Data Pass ” is activated, you may subscribe more than one “2-Hour Data Pass” & “365-Day Data Pass”. The “2-Hour Data Pass” will be used up first and then “365-Day Data Pass” will be used up. Once the data usage from “2-Hour Data Pass” & “365-Day Data Pass” has been used up, Data usage will be deducted from “30-Day Data Pass ”. The Validity of all passes will not be extended.
6.	“30-Day Data Pass” will be renewed automatically every 30 days (23:59 on 30th day) after subscription. To unsubscribe this service, please dial 101#93798# (for $38 30-Day Data Pass), 101#93716# (for $48/30-Day Data Pass) & 101#93717# (for $78 30-Day Data Pass) from your handset.
7.	“2-Hour Data Pass” include a continuous 120-minute session upon your subscription.
8.	After activation of Pay As You Go Local Data service, if there is no any activated Data Pass or its data has been used up, Local Data will counted as $1/100MB. To unsubscribe this service, please dial 101#93788#.

“KingKing” Voice Roaming Service

Content	Charges	Subscription
“KingKing”	$8 / Day	(No pre-subscription is required, charge will be auto deducted from stored-value upon using the service.)
“KingKing”	$88 / 365-Day	10155*3#

“KingKing” Voice Roaming Service

You can make/receive unlimited calls to/from Hong Kong through this KingKing app while you are abroad.
• For caller/receiver located in overseas, mobile device and KingKing application are required.
•Your friend/relative located in Hong Kong can use any fixed or mobile phone to call you without KingKing application installed.

Applications Download

You are recommended to download KingKing application before leaving Hong Kong, please go to Google Play or App Store and use "KingKing" as the search phrase.You will need to complete a one-off registration to use KingKing. Please connect to Wi-Fi Network before switching on KingKing.

How to register / login and use KingKing

Select KingKing application icon on your handset menu; and

Enter and submit your csl mobile number and csl “My Account” password when using KingKing (pic-1).
Enter the four-digit one-time password (pic-2) sent to your mobile number by SMS.
Accept the Terms & Conditions of KingKing (pic-3).
Switch on KingKing so the icon on top left turns green, showing that all incoming and outgoing calls are connected via KingKing (pic-4).


(Pic1)	(Pic2)	(Pic3)	(Pic4)

Remarks:
-	KingKing cannot be used for emergency calls while you are abroad, so please make emergency call via your regular voice roaming service. However, you can use KingKing to make emergency calls in Hong Kong.
-	“KingKing” only applicable to designated Prepaid SIM card .

Terms and Conditions:

KingKing voice roaming service (“KK SERVICE”) is available only to CSL Mobile Limited subscribers and provided according to the terms & conditions governing your mobile service contract and special conditions for KK SERVICE.
KK SERVICE is compatible only with certain handsets. CSL Mobile Limited cannot guarantee KK Service performance in respect of incompatible handset models, nor call quality at every single Wi-Fi hotspot or any other place where Wi-Fi/mobile data service is available.
$8/1-Day, $88/365-Day for making outgoing calls to any Hong Kong phone number or receiving incoming calls from anywhere in the world via KingKing, cut off time of the day plan package is 23:59 HK time on expire day. IDD charges apply if making calls to non-Hong Kong phone numbers, and local voice call minutes will be charged for the duration of such a call during all calls. Charges for Wi-Fi connectivity, mobile data and IDD charges (if any) are additional. Local voice call minutes will be charged for using KingKing application to make/receive calls in Hong Kong.
Customers using KK SERVICE should download the latest KK SERVICE app to a mobile phone running iOS 13.0 or newer, or Android 9.0 or newer.
KK SERVICE can be used to make emergency calls in Hong Kong, but cannot be used to make emergency calls to a local emergency centre when outside Hong Kong.
When you use KK SERVICE, we will use your csl mobile number to verify your eligibility for KK SERVICE, and for purposes of KK SERVICE billing via your account at CSL Mobile Limited.
Downloading the KK SERVICE app from the App Store or Google Play will incur a local mobile data charge, or roaming data charges if overseas.
The KK SERVICE SMS feature cannot be used for receiving SMS.
If you are using a device with more than one SIM slot, please note KK SERVICE is compatible only with using a SIM card in the primary SIM slot and is not compatible with eSIM.
Using KK SERVICE in Hong Kong may incur local mobile data charges. And roaming data charges will be incurred when using KK SERVICE overseas in certain ways. Customers are required to pay such charges. For details, please go to https://www.hkcsl.com/.
CSL’s General Terms & Conditions apply (https://www.hkcsl.com/en/service-terms-and-conditions/) to the relationship between CSL and yourself, in respect of your mobile service and KK SERVICE.
CSL Mobile Limited may change these Terms & Conditions at any time without notice. All matters and disputes will be subject to CSL Mobile Limited’s final determination.

csl Wi-Fi Service
●	Featuring high speeds, coverage around Hong Kong, csl Wi-Fi Service connects to the Internet when you’re on the move.
●	Hotspot Search & service details: www.cslwifi.com/cn/index.html
●	How to login: Go to csl Wi-Fi hotspots, and set the Network Name (SSID/ESSID) to "csl". Launch your internet browser. Type any valid URL into the address field and you will be redirected to the csl Wi-Fi login page automatically.
●	Login to the service: Choose "Discover HK Tourist SIM/Prepaid SIM Cards". Enter your mobile number and PIN to login to the service. After login, a new offline window will pop-up to let you terminate the connection. Do not close the offline window. To terminate your csl Wi-Fi session, simply click the "Disconnect" button. If you have accidentally closed the Disconnect pop-up window, please go to hotspot.cslwifi.comand click "Disconnect" to logout.
●	csl Wi-Fi service is provided by Hong Kong Telecommunications (HKT) Limited subject to the terms and conditions of csl Wi-Fi service, available at www.cslwifi.com/support/download/Special_Condition_T&C_c.pdfTo know more about csl Wi-Fi hotspots and coverage, please visit www.cslwifi.com.

GENERAL TERMS AND CONDITIONS of Prepaid SIM Card

Prepaid SIM Card Real-name Registration Notice

Real-name registration has been implemented. Please complete the registration on or before 23^rd Feb, 2023, otherwise unregistered prepaid SIM cards will be deactivated. About real-name registration:
https://www.hkcsl.com/en/real-name-registration/.
For any enquiries, please call prepaid service hotline on 179 179.

Send to a friend

1.	Any unused Local Mobile Data usage of Data Passes would be forfeited upon expiry of data pass validity period.
2.	The valid date of above pass will be same as card validity. The longest valid date is 365 days.
3.	You may subscribe more than one “Data Pass” with same destination. All the Data Passes will be valid until card validity, the longest valid date is 365 days and you may use the Mobile Data usage included in all the Data Passes at any time during the extended validity period.
4.	Cambodia provide 3G service.
5.	Ability of mobile data service depends on your roaming destination or the local network coverage.
6.	After you have reached 3GB of mobile data usage (the fair usage level for “8-day APAC Data Pass”), you can still continue to use the service. However, your network specification will be lowered to 128kbps. But tethering, streaming, FTP, VoIP and P2P applications (incl. BitTorrent) will not be supported. CSL Mobile Limited complies with OFCA’s Guidelines for the Implementation of Fair Usage Policy for the Provision of Mobile and Fixed Broadband Services and will not at any time cap your data network specification below 128kbps. You will receive an SMS notification once you have reached 3GB and the fair usage policy is in place. Actual speeds that customers experience are considerably less than the specifications and will be affected by the device used, locations, network conditions and other extraneous factors.

1.	“Mainland China & Macau Voice Package” only applicable for receiving calls at local roaming and outgoing calls to HK/local roaming. Usage will be calculated on a per minute basis. Any usage of less than one minute will be counted as one minute.
2.	International roaming calls are charged on a per minute basis. Airtime will be deducted in units of 1 minute once you answer the return from our system, even if the called number is busy or unanswered .

1.	Any usage of local Voice Call, IDD Voice Call and All Call Forwarding will be calculated on a per minute basis. Any usage of less than one minute will be counted as one minute.
2.	IDD to China is $1/min, local voice call charge applied. For IDD Voice calls to other countries, local voice call charge $0.12/min applies in addition to IDD Voice Call charges and these charges are calculated on a per minute basis. The IDD charges and coverage are subject to change from time to time without prior notice, for details, please click here.
3.	Intra-network video call is made call within Hong Kong to one2free prepaid customers, PCCW-HKT prepaid customers, 1O1O, csl and SUN Mobile customers. For details on international video call charges, please visit our website www.hkcsl.com or call our hotline 179 179.
4.	Intra-network SMS is text SMS sent within Hong Kong to one2free prepaid customers, PCCW-HKT prepaid customers, 1O1O, csl and SUN Mobile customers. Inter-network SMS is text SMS sent within Hong Kong to other Hong Kong networks. International SMS is text SMS sent within Hong Kong to users of overseas networks.

1.	Administration Fee will be imposed once you activate this Prepaid SIM Card. This fee will be waived for the first 30 days after activation, then will be deducted on the subsequent day and thereafter every 30 days.
2.	Validity of the Prepaid SIM Card will be extended for 180 days from the date of recharge upon every recharge of HK$50 or above.
3.	We reserve the right to terminate your mobile service without prior notice if your remaining balance is $0 or less and no usage in past consecutive 3 months.

●	After recharge, recharge bonus will be credited into your account upon recharge.
●	Bonus Data are valid for a period of 30 days only and will be deducted first if there is any other valid data pass subscribed.
●	Bonus Data cannot be exchanged for cash or any other offer.