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Local Data Prepaid SIM

 

SERVICES AND CHARGES

Item Content Subscription
Activation Pack~1 180 Days / $58 local data pass, 1GB per 30 days, Free csl Wi-Fi service Auto-subscribed upon card activation
Local Data Day-pass5with free Wi-Fi service8
1Day HK$18 / 1.2GB *122*532*1#
3Day HK$38 / 2GB *122*532*2#
7Day HK$68 / 3GB *122*532*3#
30Day(5.i)
(Auto renew per 30 days)
HK$90 / 1GB + 1000 local voice minutes *122*532*5#
180Day HK$58 / Total 6GB
1GB / 30 days x 6 months
*122*532*0#
Life Long Data ( Align with card validity) HK$218 / 2GB *122*532*4#
Voice service and SMS
Local voice (per minute) HK$0.06 (21:00 - 11:59) HK$0.12 (12:00 -20:59)
IDD call (per minute)2,3
To China: HK$2 (9am to 8:59pm Monday to Friday) &
HK$1 (9pm to 8:59am Monday to Friday, Saturday & Sunday.
To others destinations: IDD charge3
Roaming voice Refer to ‘ROAMING VOCIE CALL CHARGES' for details
Local SMS4 HK$0.3 / SMS (intra) ; HK$0.7 / SMS (inter)
(Effective from 1 July 2020, charge of local intra SMS will be $0.3/SMS.)
International SMS To China: HK$1 / To others: HK$1.8
Effective from 1 September, 2019, charge of International SMS to China will be $1.0/iSMS
Other Services
Voice Mail HK$5/30Day http://prepaid.hkcsl.com
Call Forwarding Same as local voice tariff
Government license and administration free6 HK$2.5/30 Day
Care validity 7 (after activation) 360 Day
Maximum stored value HK$ 5,000
csl VoLTE Service (Prepaid SIM card customers)
csl VoLTE Service, which brings voice call and video call to a brand new generation! VoLTE (Voice Over LTE) means connection of voice and video call through 4G LTE network. As a valuable csl customer, you can now enjoy a FREE upgrade to experience voice call with speedy connection and video call with high quality!
Benefit of using VoLTE
1)
Facilitates faster voice-call connections. What used to take around 7 seconds on a 3G network is now as fast as 1 second, if both parties are using VoLTE. Even so it just takes around 4 seconds if using 3G network.
2)
Click the “Video Call” icon/button during a VoLTE call to switch between voice and video calls – instantly, simply and quickly(applicable only to some Android models).
Must have items for using VoLTE:
VoLTE-compatible handset
Upgrade handset software to the latest version (applicable to Android phones. Please update the software to the latest version according to the manufacturer’s guidelines for settings).
Activate the handset’s VoLTE function:
  - iPhone
  - Samsung
  - LG
  - Sony
  - Huawei
   - Xiaomi
Remarks
VoLTE service is only available under 4G LTE network coverage for intra-network calls with designated handsets.
Video call is a chargeable service, usage will be rounded up to the nearest minute. There is no additional charge for using VoLTE for video calls.
VoLTE Video call is only available when both users are using VoLTE service.
For enquiries, please call 179179.
Service Remarks: 
 
  1. Upon Prepaid SIM card activation, the Activation Pack will be activated automatically and the fee of $58 will deducted from the stored value of your Prepaid SIM card upon activation. The Activation Pack is valid for 180 days includes unlimited Wi-Fi usage and local Mobile Data usage of 300MB per 30 days. Any unused local Mobile Data usage cannot be carried forward and will be forfeited at the end of each 30-day period.
  2. For IDD voice calls, local voice call charge HK$0.12/min applies in addition to IDD charges and these charges are calculated on a per minutes basis.
  3. For details on IDD charges please visit our website www.hkcsl.com or call our hotline 179179.
  4. Intra-network SMS is text SMS sent within Hong Kong to 1O1O, csl and SUN Mobile customers. Inter-network SMS is text SMS sent wiithin Hong Kong to other Hong Kong network. International SMS is text SMS sent within Hong Kong to users of overseas networks.
  5. Data Passes and 30-Day Pass:
    (a) Any unused local Voice Call minutes and Local Mobile Data usage of Data Passes and 30-Day Pass would be forfeited upon expiry of data pass validity period.
    (b) If you subscribe to multiple 1-Day/3-Day/7-Day Data Passes simultaneously, all the Data Passes will be valid until the latest expiry date of the subscribed Data Passes and you may use the Local Mobile Data usage included in all the Data Passes at any time during the extended validity period.
    (c) If you subscribe to multiple 30-Day Passes simultaneously, all the Passes will be valid until the expiry date of the last subscribed Data Pass and you may use the Local Mobile Data usage and Voice Call minutes included in all the 30-Day Passes at any time during the extended validity period.
    (d) The validity of the Life Long Data Pass will last until expiry of the Prepaid SIM Card. If you subscribe to multiple Life Long Data Passes simultaneously, you may use the Local Mobile Data usage included in all the Data Passes at any time during the validity period.
    (e) If you subscribe to multiple 1-Day/3-Day/7-Day Data Passes and 30-Day Passes simultaneously, all the 1-Day/3-Day/7-Day Data Passes will be used first in accordance with sub-clause (b) of this clause. After the local Mobile Data included in all the 1-Day/3-Day/7-Day Data Passes has been used up, your local Mobile Data usage will be deducted from the 30-Day Passes, validity and data usage of all 30-Day Passes will be in accordance with sub- clause (c) of this clause.
    (f) If you subscribe to multiple 30-Day Passes and Life Long Data Passes simultaneously, all the 30-Day Passes will be used first in accordance with sub- clause (c) of this clause. After the local Mobile Data included in all the 30-Day Passes has been used up, your local Mobile Data usage will be deducted from the Life Long Data Passes.
    (g) If you subscribe to multiple 1-Day/3-Day/7-Day Data Passes and Life Long Data Passes simultaneously, all the 1-Day/3-Day/7-Day Data Passes will be used first in accordance with sub-clause (b) of this clause. After the local Mobile Data included in all the 1-Day/3-Day/7-Day Data Passes has been used up, your local Mobile Data usage will be deducted from the Life Long Data Passes.
    (h) If you subscribe to multiple 1-Day/3-Day/7-Day Data Passes, 30-Day Pass and Life Long Data Passes simultaneously, all the 1-Day/3-Day/7-Day Data Passes will be used first in accordance with sub-clause (b) of this clause. After the local Mobile Data included in all the 1-Day/3-Day/7-Day Data Passes has been used up, your local Mobile Data usage will be deducted from the 30-Day Passes, validity of which will be in accordance with sub- clause (c ) of this clause. After the local Mobile Data included in all the 30-Day Passes has been used up, your local Mobile Data usage will be deducted from the Life Long Data Passes.
    (i) 30-day pass will be auto-renewed in next day after due date. The service fee will be deducted from stored-value. For data pass termination, please press *122#532*5# or browse http://prepaid.hkcsl.combefore due date.
  6. The Government License and Administration Fee will be imposed once you activate this Prepaid SIM card. This fee will be waived for the first 30 days, then will be deducted on the subsequent day and thereafter every 30 days.
  7. Validity of the Prepaid SIM card will be extended for 180 days from the date of recharge upon every recharge of HK$50 or above.
  8. Please refer to for details.
 
Activation Bonus+
FREE 1GB local data usage of activation bonus in first 360-day after card activated.
Activation Pack+
“180-day data pass” will be auto-subscribed upon card activation, $58 service charge will be deducted from prepaid stored-value immediately. There have 1GB local data per 30 days for 6-consecutive months and total 6GB local data usage. Unlimited csl Wi-Fi service bundled in package.
Activation of Prepaid SIM+
- Make / receive the first call or send the first SMS to activate this prepaid SIM Card. Please activate this Prepaid SIM Card before the expiry date shown on the Prepaid SIM Card packaging.
- This Prepaid SIM Card will be valid for 360 days from the date of Prepaid SIM Card activation.
Inquiry Service+
Balance inquiry Press*122*1# or Login to:http://prepaid.hkcsl.com
Subscribed service status Press*122*2# or Login to:http://prepaid.hkcsl.com
Reset password Use your prepaid SIM card & dial *111#
RECHARGE METHODS+

When the stored-value is about to be used up, or you want to extend the Prepaid SIM Card’s validity; you need to recharge your Prepaid SIM Card by any if the following methods:

  1. Online Credit Card Recharge Service
  2. Recharge Voucher/PPS/ATM/Kiosk
  3. 7-Connect Voucher (available in any Hong Kong 7-Eleven store)
Sales Channels+

銷售地點-7-11

          (Only available at 7-Eleven Stores in Hong Kong)


Terms and conditions

The Prepaid SIM Card is made available to you by CSL Mobile Limited ("we/us") subject to the following terms and conditions and the General Terms and Conditions of the Prepaid SIM Card ("General Terms and Conditions"). Capitalised words are defined in the General Terms and Conditions

 
  1. By using the Prepaid SIM Card, you accept and agree to the General Terms and Conditions. You may view the General Terms and Conditions at www.hkcsl.comor request for a copy of the General Terms and Conditions by calling 24-hours Service Hotline 179 179.
  2. The mobile phone number allocated to you is unique to your Prepaid SIM Card and is randomly assigned. You cannot change to or choose any other mobile phone number. If the Prepaid SIM Card expires or is terminated, you will no longer have access to the allocated mobile phone number.
  3. Any unused stored-value of the Prepaid SIM Card is non-exchangeable, non-transferable, non-refundable and non-redeemable for cash, services or other goods at any time.
  4. The Prepaid SIM Card must be activated on or before the expiry date specified on the package.
  5. The Mobile Services are only applicable to usage via Mobile Equipment which may be approved by us from time to time. We reserve the right to charge you for the usage via other devises.
  6. Some Mobile Service require third party service provider applications and you agree to pay all additioanls frees charged by such third party providers for their applications.
  7. The Mobile Services are for your personal and private use only and must not be used for any commercial purpose.
  8. The Mobile Service provided under this Prepaid SIM Card is a 4G service (if applicable). In areas outside of our 4G coverage, you will be provided with a 3G mobile service. Actual speeds of Mobile Data and csl Wi-Fi services experienced are considerably less than the respective network specifications and will be affected by internet conditions, server speeds, network conditions, coverage, locations, the computer and device used., hardware, software, usage levels and other factors.
  9. If the Prepaid SIM Card is damaged or is lost by or stolen from you, we may replace the Prepaid SIM Card and we reserve the right to charge you a replacement fee.
  10. You must report any loss of your Prepaid SIM Card to the police (or a similar authority if the loss occurs outside the Hong Kong Special Administrative Region of the People’s Republic of China (“Hong Kong”) and us within 24 hours of you becoming aware of such loss. We are not liable for any Charges connected with the Prepaid SIM Card before the disconnection of all Mobile Services to the lost Prepaid SIM Card subsequent to your report of loss to us.
  11. Unless otherwise stated, we do not provide any refund or make any transfer of:
    i. any stored-value of the Prepaid SIM Card being utilised by fraudulent and unauthorized use of the Prepaid SIM Card; and
    ii. any unused stored-value in a lost or stolen Prepaid SIM Card.
  12. Any disputes concerning Charges or validity of the Prepaid SIM Card must be made to us within one moth from the date the Charges were incurred was made, or otherwise the Charges or validity as determined by us is deemed correct and accepted by you.
  13. We may at any time vary any of these terms and conditions.
  14. In the event of inconsistency between the General Terms and Conditions and these terms and conditions, the former will be prevail.
GENERAL TERMS AND CONDITIONS of the Prepaid SIM Card
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