Not available to prepaid card users.
If you use a prepaid card,
please login here.
|Services, Charges & Inquiry||IDD Service||Roaming Data Service|
csl Wi-Fi and csl VoLTE Service
(Prepaid SIM card customers)
|Recharge Bonus & Method||Sales Channels|
|Activation Pack||Local Data: 38GB / 365 days||Local Data: 120GB / 365 days|
Local Voice: 2,000 minutes / 365 days
|Calls and Features|
|Local Voice Call1 / Call Forwarding1||$0.1 / Minute|
|IDD Voice Call1,2||
IDD 001^ & IDD 1718^ tariff (Click here for detail charge)
Special rate to China: $0.25/min
- Local airtime charges (Peak Hour) apply
|Roaming Voice Call||Details|
|Voice Mail6||$5 / 30 days|
|Local Caller Number Display||Free of Charge|
|Roaming Caller Number Display||Free of Charge|
$0.3 / SMS (Intra-network)
$0.7 / SMS (Inter-network)
To China: $1.5 / SMS
To Other Countries: $1.8 / SMS
|Roaming SMS||$3 / SMS|
|MMS (sent from Hong Kong)||
To a Hong Kong mobile number or email: $1/ MMS
To an overseas mobile number: $3/ MMS
|Prepaid SIM Card main balance checking||*122*1#|
|Subscribed local service status checking||*122*2#|
|MTR/Tunnels/Mobile License/Administration Fee7||$3 / 30 days|
|Prepaid SIM Card Validity8||365 days|
|Maximum Stored-Value Limit||$5,000|
- Calls to UK telephone numbers starting with "001+441534", "001+441481", "001+441624": Off-Peak hour IDD charge $8.2 (per minute), Peak hour IDD charge $8.8 (per minute).
- Calls to UK telephone numbers starting with "1718+441534", "1718+441481", "1718+441624": Off-Peak hour IDD charge $1.98 (per minute), Peak hour IDD charge $2.58 (per minute).
No need to apply for the service nor require any deposit, you can make high quality IDD calls with your Prepaid SIM Card.
Make an IDD call:
Press 001 Country Code Area Code Telephone Number
• The IDD call will be charged once the call is connected.
• International operator assisted calls (e.g. collect call) is not applicable to this Prepaid SIM Card.
After you arrive at roaming destination and successfully subscribe to roaming data service, just simply follow the guide below to set the correct APN name to ensure the roaming data service works properly.
Set the APN name as mobile
Use a Wi-Fi enabled device at more than 15,000 Wi-Fi hotspots all over Hong Kong. Simply plug and use! Hotspot Search: www.cslwifi.com
1. Go to csl Wi-Fi hotspots, and set the Network Name (SSID/ESSID) to "CSL".
2. Launch your internet browser.
3. Type any valid URL into the address field and you will be redirected to the csl Wi-Fi login page automatically.
4. Login to the service:
i) Choose "Prepaid SIM Cards".
ii) Enter your mobile number and PIN to login to the service. (Forgot password, press *111# to reset)
5. After login, a new offline window will be pop-up to let you terminate the connection. Do not close the offline window. To terminate your csl Wi-Fi session, simply click the "Disconnect" button.
6. If you have accidentally closed the Disconnect pop-up window, please go to hotspot.cslwifi.com and click "Disconnect" to logout.
csl Wi-Fi service is provided by Hong Kong Telecommunications (HKT) Limited subject to the terms and conditions of csl Wi-Fi service
To know more about csl Wi-Fi hotspots and coverage, please visit www.cslwifi.com.
Benefit of using VoLTE:
Facilitates faster voice-call connections. What used to take around 7 seconds on a 3G network is now as fast as 1 second, if both parties are using VoLTE. Even so it just takes around 4 seconds if using 3G network.
Click the “Video Call” icon/button during a VoLTE call to switch between voice and video calls – instantly, simply and quickly(applicable only to some Android models).
Must have items for using VoLTE:
Upgrade handset software to the latest version(applicable to Android phones. Please update the software to the latest version according to the manufacturer’s guidelines for settings).
|●||Activate the handset’s VoLTE function:|
Video call is a chargeable service, usage will be rounded up to the nearest minute. There is no additional charge for using VoLTE for video calls.
VoLTE Video call is only available when both users are using VoLTE service.
For enquiries, please call 179179.
When the stored-value is about to be used up or you want to extend the Prepaid SIM Card’s validity period, you need to recharge your Prepaid SIM Card by any of the following methods:
1. Via abc Mobile recharge voucher
You can purchase abc mobile recharge vouchers at any abc Mobile authorized dealer shops. You can recharge your account with recharge vouchers in Hong Kong or overseas. The value will be credited to your account instantly.
i) Call 179 179 or
ii) Press *109 * PIN # SEND
2. Online top-up via recharge voucher or credit card/Alipay
Recharge Bonus stored-value up to 30%
|Recharge value (per transaction)||Bonus||Card validity extension period (Day)|
|$300||30% of recharge value||180 days|
|$200 - $299.9||20% of recharge value||180 days|
|$50 - $199.9||10% of recharge value||180 days|
You can purchase data vouchers at any abc Mobile authorized dealer shops. You can recharge your account with data vouchers in Hong Kong or overseas. The value will be credited to your account instantly.
i. Call 179 179 or
ii. Press *109 * PIN # SEND or
iii. Visit http://prepaid.hkcsl.com , follow the instructions and enter the PIN printed on the data voucher
1.Please do not purchase if the pack sealing is damaged.
2.The voucher must be used before the expiry date or this will be void.
3.30-Day data includes a continuous 720-hour session upon your subscription.
4.Upon purchase, this voucher is non-refundable under any circumstances.
5.You need to maintain a minimum Prepaid SIM card stored-value of $10 in order to use the voucher.
6.This data voucher is only applicable to selected abc Mobile Prepaid SIM card.