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AppleCare+ for Apple Watch

Every Apple Watch and Apple Watch Nike comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support.

With AppleCare+

AppleCare+ for Apple Watch and Apple Watch Nike extends your coverage to two years from your AppleCare+ purchase date and adds up to two incidents of accidental damage protection every 12 months. Each incident is subject to a HK$548 service fee.

One stop for support

Because Apple designs Apple Watch, watchOS, and many applications, Apple Watch is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call1.
  • Priority access to Apple experts by chat or phone
  • Global repair coverage: Get local Apple hardware service when traveling around the world4
  • Express Replacement Service: We’ll ship you a replacement device so you don’t have to wait for a repair4
  • Carry-in repairs: Take your Apple Watch to an Apple Store or other Apple Authorized Service Provider4

Hardware coverage

AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians. Service coverage includes the following:
  • Your Apple Watch
  • Battery3
  • Up to two incidents of accidental damage protection every 12 months2, each subject to a service fee of HK$548 for Apple Watch and Apple Watch Nike, or HK$618 for Apple Watch Edition and Apple Watch Hermès

Software support

With AppleCare+ for Apple Watch, Apple experts can help troubleshoot issues with your Apple Watch, watchOS and Apple-branded Watch apps, including:
  • Using Watch OS
  • Connecting to iPhone, including iOS and the Apple Watch app
  • Questions about Apple-branded Watch apps

Remarks:
 
1. Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
2. AppleCare+ for Apple Watch provides coverage for up to two incidents of accidental damage from handling every 12 months. Each incident is subject to a service fee of HK$548 for Apple Watch and Apple Watch Nike, or HK$618 for Apple Watch Edition and Apple Watch Hermès. Any unused incidents will expire after 12 months of coverage and you will get two more incidents to use within the next 12 months of continued coverage.
3. Service coverage is available only for Apple Watch and its original included accessories that are defective in materials or workmanship or for batteries that retain less than 80% of their original capacity. See terms at apple.com/legal/sales-support/applecare/applecareplus for full details.
4. Availability of each option depends on the country or region in which service is requested and location of Apple Authorized Service Provider. Service coverage may be subject to certain restrictions.
5. AppleCare+ benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. AppleCare+ is subject to acceptance of the Terms and Conditions. Purchase of the plan is not required to purchase Apple Watch.
6. In Hong Kong, Apple Asia Limited (“Apple”) is the obligor in relation to all obligations under this Plan apart from the Accidental Damage from Handling coverage. For the Accidental Damage from Handling coverage, AIG Insurance Hong Kong Limited (AIG HK) is the insurer under this Plan pursuant to a master agreement between Apple and AIG HK, under which such coverage is included as part of the Plan. Apple purchases this coverage from AIG HK as counterparty to the master agreement. Apple is not a licensed insurance agent and does not provide any advice in relation to the insurance coverage provided by AIG HK under the Plan. See terms at apple.com/legal/sales-support/applecare/applecareplus for full details.
   


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