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AppleCare+

Every Apple Watch and Apple Watch Nike+ comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support.

Every Apple Watch Edition comes with two years of hardware repair coverage through its limited warranty and up to two years of complimentary support.

AppleCare+ for Apple Watch and Apple Watch Nike+ extends your coverage to two years from the original purchase date of your Apple Watch (1) and adds up to two incidents of accidental damage coverage, each subject to a HK$548 service fee.

AppleCare+ for Apple Watch Edition extends your coverage to three years from the original purchase date of your Apple Watch (1) and adds up to two incidents of accidental damage coverage, each subject to a HK$618 service fee.

 


One stop for technical support

Because Apple designs Apple Watch, watchOS, and many applications, Apple Watch is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call. (3)

  • Direct access to Apple experts
  • Global repair coverage(4)
  • Express Replacement Service so you don’t have to wait for a repair
  • Carry-in repairs (4): Take your Apple Watch to an Apple Store or other Apple Authorized Service Provider

 


Apple hardware coverage

AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians. Coverage includes the following:

  • Your Apple Watch
  • Battery(1)

For Apple Watch and Apple Watch Nike, included magnetic charging cable and power adapter; coverage for up to two incidents of accidental damage (2), each subject to a HK$548 service fee

For Apple Watch Edition, included magnetic charging cable, power adapter, magnetic charging dock, and Lightning cable; coverage for up to two incidents of accidental damage,(2) each subject to a HK$618 service fee

 


Software support included

With AppleCare+ for Apple Watch, Apple experts can help troubleshoot issues with your Apple Watch, watchOS and Apple-branded Apple Watch apps, including:

  • Using watchOS
  • Connecting to iPhone, including iOS and the Apple Watch app
  • Questions about Apple-branded Watch apps

See AppleCare+ Terms and Conditions for complete product details.

(1) Service coverage is available only for Apple Watch and its original included accessories that are defective in materials or workmanship or for batteries that retain less than 80 percent of their original capacity. See terms at www.apple.com/legal/sales-support/applecare/applecareplus for full details.

(3) Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.

(4) Availability of each option depends on country in which service is requested and location of Apple Authorized Service Provider. Service coverage may be subject to certain restrictions.


AppleCare+ benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. AppleCare+ is subject to acceptance of the Terms and Conditions. Purchase of the plan is not required to purchase Apple Watch.

In Hong Kong, Apple is the obligor in relation to all obligations under this Plan apart from the accidental damage from handling coverage. For the accidental damage from handling coverage, AIG Insurance Hong Kong Limited is the insurer under this Plan. See terms at www.apple.com/legal/sales-support/applecare/applecareplus for full details.

AppleCare+


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