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Cover more than your wrist when you buy AppleCare+ for Apple Watch.

  • 2 to 3 years of Apple-certified service and support coverage
  • Priority access to technical support1
  • Get unlimited incidents of accidental damage protection2
  • Battery service coverage3
 

Apple Watch, Apple Watch Nike, and Apple Watch Ultra

Every Apple Watch, Apple Watch Nike, and Apple Watch Ultra comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support.

With AppleCare+

AppleCare+ for Apple Watch, Apple Watch Nike, and Apple Watch Ultra extends your coverage to two years from your AppleCare+ purchase date3 and adds unlimited incidents of accidental damage protection. Each incident is subject to a HK$548 service fee for Apple Watch and Apple Watch Nike, and HK$618 service fee for Apple Watch Ultra2.

One stop for support

Minimize the amount of time without your Apple Watch with Express Replacement Service

Because Apple designs Apple Watch, watchOS, and many applications, Apple Watch is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call1.
  • Priority access to Apple experts by chat or phone
  • Global repair coverage: Get local Apple hardware service when traveling around the world4
  • Express Replacement Service: We’ll ship you a replacement device so you don’t have to wait for a repair4
  • Carry-in repairs: Take your Apple Watch to an Apple Store or other Apple Authorized Service Provider4

Hardware coverage

Get unlimited incidents of accidental damage protection2
Get battery service if it retains less than 80% of its original capacity.
AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians.

Service coverage includes the following:
  • Your Apple Watch
  • Battery3
  • Unlimited incidents of accidental damage protection,2 each subject to a service fee of HK$548 for Apple Watch and Apple Watch Nike, or HK$618 for Apple Watch Edition, Apple Watch Hermès, and Apple Watch Ultra

Software support

Get direct access to Apple experts for support using watchOS and more.
With AppleCare+ for Apple Watch, Apple experts can help troubleshoot issues with your Apple Watch, watchOS and Apple-branded Watch apps, including:
  • Using watchOS
  • Connecting to iPhone, including iOS and the Apple Watch app
  • Questions about Apple-branded Watch apps

How to buy

  1. Purchase AppleCare+ with your new Apple Watch.
  2. Or buy it within 60 days of your Apple Watch purchase:
    • On your paired iPhone (go to the Watch app > General > About and choose AppleCare+ Coverage Available)
    • Online (requires you to verify your serial number and run a remote diagnostic)
    • At an Apple Store (inspection of Apple Watch and proof of purchase are required)
    • By calling (852) 2112 0099 (requires you to run a remote diagnostic and provide proof of purchase)
See AppleCare+ Terms and Conditions for complete product details.
 


Remarks:
 
1. Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
2. AppleCare+ for Apple Watch provides coverage for unlimited incidents of accidental damage from handling. Each incident is subject to a service fee of HK$548 for Apple Watch and Apple Watch Nike, or HK$618 for Apple Watch Edition, Apple Watch Hermès, and Apple Watch Ultra.
3. Service coverage is available only for Apple Watch and its original included accessories or for batteries that retain less than 80% of their original capacity. See terms at apple.com/hk/en/legal/sales-support/applecare/applecareplus/apac-en for full details.
4. Availability of each option depends on the country or region in which service is requested and location of Apple Authorized Service Provider. Service coverage may be subject to certain restrictions.

AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by consumer protection laws in your jurisdiction. AppleCare+ is subject to acceptance of the Terms and Conditions. Purchase of the plan is not required to purchase Apple Watch.

In Hong Kong, Apple Asia Limited (“Apple”) is the obligor in relation to all obligations under this Plan apart from the Accidental Damage from Handling coverage. For the Accidental Damage from Handling coverage, AIG Insurance Hong Kong Limited (AIG HK) is the insurer under this Plan pursuant to a master agreement between Apple and AIG HK, under which such coverage is included as part of the Plan. Apple purchases this coverage from AIG HK as counterparty to the master agreement. Apple is not a licensed insurance agent and does not provide any advice in relation to the insurance coverage provided by AIG HK under the Plan. See terms at apple.com/hk/en/legal/sales-support/applecare/applecareplus/apac-en for full details.
   


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