Hot search
Home  >   Prepaid   >   Dealer Prepaid SIM & Others   >   Kumusta Ka / Ceria / Hemat / HK Mobi Prepaid SIM   >   Hemat Annual Prepaid Sim
English Bahasa

Activation Offer and Card Information

-
Free 77GB1 (42Mbps) local data for 365 days
-
Free 2,000 local minutes for 365 days
-
Bonus value $38
Card information
Administration Fee Free of charge
Card Validity 365 Days
Main balance checking *109#
Service status checking *101#
System Features
Call Forwarding Local airtime charge
Local Caller Number Display Free of charge
Roaming Caller Number Display Free of charge
AR = Auto Renew

Mobile Data Service

Local Data Volume-Based Plan (“VBP”) - 42Mbps
Validity Charges & Data Subscription Code
365-Day $38 / 1GB *101*452*1#
$68 / 8GB
● Free 2000 local minutes
*101*452*7#
$148 / 55GB
● Free 2000 local minutes
*101*452*4#
$188 / 77GB
● Free 2000 local minutes
*101*452*5#
$208 / 99GB
● Free 2000 local minutes
*101*452*6#
Local Data Plan (“UDP”) - 42Mbps
Validity Charges Data Subscription Code
1-Hour1 $8 Unlimited
After reaching 20GB of data usage, network specification will be lowered to 512kbps.
*101*453*1#
1-Day1 $28 *101*453*2#
7-DayAR, 1 $38 *101*453*3#
60-DayAR $88 Unlimited
After reaching 120GB of data usage, network specification will be lowered to 512kbps.
Free 2,000 local minutes2 + Free Midnight3 Local Data (21Mbps)
*101*835*20#

AR = Auto Renew
Check Package Status: *101#

Terms and Conditional of Mobile Data Service:
  1. You can subscribe any Unlimited Data Plan (“UDP”) while activation pack is still activated, but the data from activation pack will be used up first. . Once the data usage from activation pack has been used up, our Data usage will be deducted from Unlimited Data Plans (“UDP”). The Validity of Unlimited Data Plan (“UDP”) will not be extended.
  2. When 60-Day UDP auto-renewed, the local voice minutes will be accumulated to the next 60 days, max 10,000 minutes. Any unused Data usage or local voice minutes of Data Plan would be forfeited upon expiry of Data Plan validity period.
  3. After you have reached data usage of Fair Usage Level of Unlimited Data Plan “UDP”, you can still continue to use the service. However, your network speed specification will be capped at 512kbps. "21Mbps Midnight Local Data" ("Midnight Local Data") refers to the local data usage between 11pm and 7am the next day, and will not be deducted from the designated 60-Day plan. When the Midnight Local Data usage reached 100GB, you can still continue to use the service. However, your network speed specification will be capped at 512kbps. For details, please visit https://www.hkcsl.com/en/prepaid-fair-usage-policy/.
  4. 1-Day and 365-Day plans are based on a continuous 24-hour per day.
  5. While any Unlimited Data Plan (“UDP”) is activated, you may subscribe other Unlimited Data Plans (“UDP”) (Downgrade is not applicable.). The current Unlimited Data Plan (included auto-renew feature) will be cancelled. The Fair Usage Level will be reset from subscription date of new subscribed “Unlimited Data Plan”.
  6. While any Unlimited Data Plan (“UDP”) is activated, you may subscribe more than one Volume-Based Plan (“VBP”). The data from Volume-Based Plan (“VBP”) will be used up first. Once the data usage from Volume-Based Plan (“VBP”) has been used up, our Data usage will be deducted from Unlimited Data Plans (“UDP”). The Validity of Unlimited Data Plan (“UDP”) & Data Volume-Based Plan (“VBP”) will not be extended.
  7. You may subscribe more than one Data Volume-Based Plan (“VBP”). The validity of Volume-Based plan (“VBP”) will be started immediately. The data from Volume-Based Plan (“VBP”) with shorter validity will be consumed first.
  8. To unsubscribe: dial *101#453*3# for $38 UDP, *101#835*20# for $88 UDP.
csl Wi-Fi
How to use:
1)
Subscribe one of the Mobile Data Service
2)
Switch on the Wi-Fi and select network CSL
wifi_step2
3)
Open Internet browser and go to any website, it will automatically redirect to the login page.
wifi_step3
4)
Select "Discover HK Tourist SIM/Prepaid SIM Cards“, enter Mobile Number Password, and one-time Password to login to the service.
wifi_step4
 
5)
After login, a new offline window will pop-up to let you terminate the connection. Do not close the offline window. To terminate your csl Wi-Fi session, simply click the "Disconnect" button.
6)
If you have accidentally closed the Disconnect pop-up window, please go to hotspot.cslwifi.com and click "Disconnect" to logout.
 
Remarks:
  1. If not yet setup password, dial *111# on your mobile device and follow the instructions to obtain your password
  2. Hotspot search: visit www.cslwifi.com/index.html > Wi-Fi hotspot
  3. csl Wi-Fi service is provided by Hong Kong Telecommunications (HKT) Limited subject to the terms and conditions of csl Wi-Fi service, available at www.cslwifi.com/support/download/Special_Condition_T&C_e.pdf. To know more about csl Wi-Fi hotspots and coverage, please visit www.cslwifi.com.

csl VoLTE Service (Prepaid SIM card customers)

csl VoLTE Service, which brings voice call and video call to a brand new generation! VoLTE (Voice Over LTE) means connection of voice and video call through 4G LTE network. As a valuable csl customer, you can now enjoy a FREE upgrade to experience voice call with speedy connection and video call with high quality!
 
Benefit of using VoLTE
1)
Facilitates faster voice-call connections. What used to take around 7 seconds on a 3G network is now as fast as 1 second, if both parties are using VoLTE. Even so it just takes around 4 seconds if using 3G network.
2)
Click the “Video Call” icon/button during a VoLTE call to switch between voice and video calls – instantly, simply and quickly(applicable only to some Android models).
   
Must have items for using VoLTE:
VoLTE-compatible handset
Upgrade handset software to the latest version(applicable to Android phones. Please update the software to the latest version according to the manufacturer’s guidelines for settings).
Activate the handset’s VoLTE function:
  - iPhone
  - Samsung
  - LG
  - Sony
  - Huawei
   - Xiaomi
   
Remarks
VoLTE service is only available under 4G LTE network coverage for intra-network calls with designated handsets.
Video call is a chargeable service, usage will be rounded up to the nearest minute. There is no additional charge for using VoLTE for video calls.
VoLTE Video call is only available when both users are using VoLTE service.
For enquiries, please call 179179.

Voice Call, IDD, SMS, Video Call


Voice Call (/ Min) 1-30 minutes 31 minutes and aboveii
Local To Mobile1 $0.060 $0.030
To Other $0.150 $0.075
IDD2,3,* (/ 6 Sec) Mon-Fri Sat-Sun
Destination Indonesia Jakarta, Surabaya $0.027 $0.030
Blitar, Malang $0.050 $0.050
Kota Lain $0.053 $0.056
Mobile Phone (Telkomsel)^ $0.042 $0.045
Mobile Phone (Other Operator)^ $0.052 $0.055
Malaysia $0.017 $0.020
South Korea $0.032 $0.035
Taiwan Landline $0.025 $0.028
Mobile Phone $0.075 $0.078
Brunei $0.117 $0.120
Saudi Arabia $0.147 $0.150
Singapore $0.032 $0.035
China $0.017 $0.020
India $0.135 $0.138
Pakistan $0.145 $0.095
Macau $0.077 $0.080
UAE $0.267 $0.270
IDD 17185,6 (/ 6 Sec) Mon-Fri Sat-Sun
Indonesia Mobile Phone (Telkomsel, XL, Indosat, Hutchison) $0.038 $0.038
- Calls to UK telephone numbers starting with "001+441534", "001+441481", "001+441624": IDD charge $0.82 (per 6 seconds).
- Calls to UK telephone numbers starting with “1718+441534", “1718+441481", “1718+441624": IDD charge $0.82 (per 6 seconds). 

For other destinations, please click for details.
Video Call Tariff
Local Intra Network (CSL customers) $0.5/minute
Inter Network (Other Network) $2/minute
International3
(3G Service will be ended on 31 May, 2021)
Indonesia (all Mobile Phone) $3/minute
Singapore, Taiwan, Saudi Arabia $3/minute
Malaysia $3.5/minute
South Korea, Japan, Philippines $4.5/minute
Other Destinationsi $10/minute

SMS, MMS (/ Message) Destination Tariff
Local Intra-network Free 300 SMS/calendar monthiii, thereafter $0.3/SMS
(Effective from 1 Jan, 2021, free local intra-SMS quota will be 10/day, thereafter charge $0.3/SMS.)
Inter-network $0.5/SMS
International Indonesia $0.3/SMS
Malaysia $0.33/SMS
Taiwan/ Japan/ Singapore/ Saudi Arabia/ Brunei/ Canada/ USA/ UAE/ Australia $0.45/SMS
South Korea $0.52/SMS
Macau/Thailand $1/SMS
Other $2/SMS
MMS Local $1/MMS
International $3/MMS

^ Promotion till 30 Jun, 2022

Remarks:
  1. Except Czech Republic, Hungary, Norway and Tanzania $ 24 minute.
  2. The rate applies to usage in one call.
  3. Intra-network SMS is text SMS sent within the Hong Kong to prepaid customers PCCW-HKT prepaid customers, 1O1O, csl and SUN Mobile and subject to a quota of 300 SMS units per calendar month ("Quota"). Unused Monthly Quota units cannot be carried forward to the next month and will be forfeited at the end of the relevant month. If the usage exceeds the Quota, the Thereafter Charge is $0.3 per intra-network SMS. Inter-network SMS is text SMS sent within Hong Kong to other Hong Kong networks. International SMS is text SMS sent within Hong Kong to users of overseas networks. The Quota does not include Inter-network SMS and International SMS.
  4. How to register: type * 101 * 611 #, check status & minutes remaining: type * 101 #
  5. CSL Mobile Limited reserves the right to terminate or change this offer, Service Package or terms and conditions at any time without prior notice and reserves the right to make final decisions in the event of a dispute. In the event of a conflict between the English and Indonesian versions of the Terms and Conditions, the English version shall prevail.
Terms and Conditions of Voice Call, IDD, SMS and Video Call
  1. Minutes "Calls to mobile phone users" refers to airtime for receiving or making calls in Hong Kong between a mobile phone number to a mobile phone number with 8 digits beginning with "5", "6", or "9", including the mobile number of the mobile operators in Hong Kong
  2. An additional $ 0.015/6 second local airtime charge applies for IDD calls.
  3. IDD call charges are calculated per 6 seconds. csl has the right to change IDD / roaming rates or coverage from time to time without prior notification to the customer. Please call the customer hotline 179179 for details.
  4. International Video Call charges are calculated per minute.
  5. IDD/Video call/SMS rates can be changed at any time without prior notification. For further information, please contact our hotline at 179 179.
  6. IDD 1718 applies to calls to Indonesian mobile phone numbers for Telkomsel, XL, Indosat, Hutchison.
  7. Intra-network video calls are video calls made within Hong Kong to other one2free prepaid customers, PCCW-HKT prepaid customers, 1O1O, csl and SUN Mobile subscribers. Intra Network Video Call Package: $8/30-Day will be renewed automatically every 30 days after subscription. To unsubscribe: dial *101#611#. All voice calls will be automatically diverted to Voice Mail (Voice Mail) or receive a busy tone while you are using the service.

Transfer Pulsa

With the “Transfer Pulsa" Service, you can share your Prepaid SIM card credit with friends in Hong Kong who use the “Hemat" Prepaid SIM Card.

How to use:

From your Hemat Prepaid SIM, dial: *101* (recipient mobile number)* (denomination code)#


Example:

Send HKD 10 to users in Hong Kong: *101*91234567*10#  
Send IDR 20,000 to users in Indonesia: *101*628123456789*20#
Send MYR 10 to users in Malaysia: *101*60123456789*10# 
Destination Networks Equivalent in HK$ Promotion price~ (HKD) Equivalent in destination country currency Denomination Code
Hong Kong Hemat 10 - HKD 10 10
20 - HKD 20 20
Indonesia Axis, Esia, XL (Bebas, Jempol), Fren Mobile 8Indosat  (Mentari, IM3, Starone), Telkomsel (simPATI, Kartu As), Three Indonesia, Ceria Indonesia 7 6 Rp 5,000i 5
12 10 Rp 10,000 10
22 19 Rp 20,000ii 20
27 24 Rp 25,000iii 25
52 46 Rp 50,000 50
Malaysia Celcom, Digi, Maxis 30 27 MYR 10 10
90 81 MYR 30 30
Remarks:
  1. Rp 5,000 is not available for Telkomsel, Smartfren. Promotion till 30 Jun, 2022
  2. Rp 20,000 is not available for XL, Three Indonesia, Smartfren, Axis
  3. Rp 25,000 is not available for Ceria Indonesia, Indosat
~ Promosi sampai 31 Jul, 2022
Transaction fee ($0.2/SMS) is applied for every transaction.
Terms and Conditions of Transfer Pulsa:
  1. You need to maintain a minimum stored-value balance of $10 on your Prepaid SIM card after each Transfer Pulsa transaction in order to continue to use the Transfer Pulsa service.
  2. Once the Transfer Pulsa transaction has been accepted by CSL, the credit will be shared to the recipient and the equivalent amount in HKD will be deducted from your Prepaid SIM card. For example, Hemat prepaid SIM card user shares IDR 10,000 to Indonesian Prepaid SIM user, HKD 12 will be deducted from the Hemat prepaid SIM card account.
  3. You will be charged a service fee of HK$0.20 per Transfer Pulsa transaction.
  4. The Transfer Pulsa rates will be adjusted without prior notice.
  5. Please contact our customer service hotline on 179179 for details on our latest Transfer Pulsa rates, shop addresses, products, service plans, offers and Terms and Conditions.

International Roaming

Roaming Data Volume-Based Plan (“VBP”)
Applicable Destination Validity Charges Subscription Code
Mainland China, Macau, Taiwan,
Philippines and Indonesia
1 Day $28 / 500MB *101*454*1#
30 Days $48 / 2GB *101*454*2#
365 Days $148 / 6GB (free 6GB local data) *101*454*4#
$248 / 12GB (free 12GB local data) *101*454*5#
APAC destination* 1 Day $48 / 1GB *101*601*423#
4 Days $78 / 2.5GB *101*601*424#
8 Days $108 / 5GB *101*454*6#
USA, Canada, Australia & New Zealand 15 Days $268 / 5GB *101*601*823#
*APAC destinations: Mainland China, Indonesia, Japan, Macau, Malaysia, Philippines, Singapore, South Korea, Taiwan & Thailand.

Terms and Conditions of Roaming Data Volume-Based Plan (“VBP”)

Roaming Voice Pass
Roaming Voice Pass Validity Charges & Entitlement Subscription Code
Mainland China, Macau 365 Days $28 / 20 minutes *101*838*1#
Terms and Conditions of Roaming Voice Pass

Roaming usage checking: *101#

Recharge Bonus and Methods

Short Code: Dial *109* < Voucher Code> #, SEND
Hotline: Call 171111 from your mobile phone and follow the instructions
Web page: prepaid.hkcsl.com
Check balance: *109# SEND

Promotion Offer - Get up to $ 30 bonus for every Recharge
Recharge Voucher Bonus value Bonus minutes Extension of card validity (count from top-up date)
$20 Hemat-Voucher-20 $6 20 local minutes 365 days
$50 Hemat-Voucher-50 $15 300 local minutes 365 days
$100 Hemat-Voucher-100 $30 1000 local minutes 365 days

*Promotion till 30 Jun, 2022.

-
Hemat Prepaid SIM Card Recharge Vouchers, available at Mobile Phone Direct Selling Centers:

  1. Z1A, G/F, Euro Trade Centre, Des Voeux Road, Central.
  2. Shop H1, No. 4-6 Dung Fat Street, Carson Mansion, Tsuen Wan
  3. Shop A, G/F, Shung Tak Building, No. 14-18 Kik Yeung Road, Yuen Long
Terms and Conditions of Recharge Bonus:
  1. The 30% Recharge Bonus will be credited to the Hemat Customer’s account once customer has successfully recharged his/her account with the respective Voucher denomination shown in the table above. Example: If a Hemat Customer recharges his account with a $20 voucher, he will get a total of $26 stored-value ($20 top up value plus $6 bonus value).
  2. All Recharge Bonuses cannot be exchanged for cash, products, services or other offers.
  3. CSL Mobile Limited reserves the right to terminate or change the offer and/or these Terms and Conditions at any time without prior notice. In the event of disputes, the decision of CSL Mobile Limited shall be final.
  4. If there is any inconsistency or conflict between the English and Indonesian versions of these Terms and Conditions, the English version shall prevail.

Sales hotline: 9102 9500

GENERAL TERMS AND CONDITIONS of the Prepaid SIM Card

Download csl App