Discover Hong Kong Tourist SIM Card

csl Discover Hong Kong Tourist SIM Card

Simply plug and play! One card provides mobile data service in Hong Kong & Macau, free csl Wi-Fi and local voice calling in Hong Kong.

Card Activation & Internet Access Setting	Services & Charges	IDD 0060 Service	Roaming Service
csl Wi-Fi Service	Account Inquiry, Recharge Bonus & Methods	Sales Channel

Card activation & internet access setting:

Auto activate the 5-day / 8-day Pass upon insert the card into device. No subscription and mobile data setting is required. If you cannot access the Internet via our mobile network, please check your Internet access setting on your mobile phone, selecting "mobile" as Access Point Name (APN) and leaving the proxy server address and proxy server port blank.

^# Promotion is valid to 31 Dec 2022. Customer can get 2 times of day-pass validity and 4 times of mobile data entitlement by activating “Discover Hong Kong Tourist SIM Card" during the promotion period, i.e. customer can get 32GB mobile data in 16-day or 12GB mobile data in 10-day in HK & Macau, and unlimited voice minutes in Hong Kong .

Services & Charges

Face Value		$118		$88
Defaulted Day-pass (auto activated upon insert card)		8-day Pass including:		5-day Pass including:
		Hong Kong & Macau data: 8GB Hong Kong voice call: Unlimited Free csl Wi-Fi service in Hong Kong		Hong Kong & Macau data: 3GB Hong Kong voice call: Unlimited Free csl Wi-Fi service in Hong Kong
Usable value		$48		$30
Other Service
Top-up day Pass		$48 / 5 day~ including Hong Kong & Macau data: 3GB Hong Kong voice call: Unlimited Free csl Wi-Fi service in Hong Kong		~Dial for subscription: 1011051#, or 131# (follow instruction)

IDD 0060		Flat rate $0.45/min to selected 35 destinations
SMS (per message)		HK Local: $0.3 (intra-network) & $0.7 (inter-network) International: $1.5 (To China) & $1.8(Others)
Mainland China & Taiwan Roaming Data Pass		$48 / 500MB / 3 day		Subscription: 101601*3#
		$98 / 1GB / 7 day		Subscription: 101601*9#
Roaming Voice call (per min)	From	Call to HK	Receive call	Outgoing Local call	Outgoing IDD call
	China-ShengZhen	$6	$8	$6	$19
	China – GuangDong	$8	$9	$6
	China - Other area	$8	$14	$6
	Macau	$6	$8	$9
	Taiwan	$9	$9	$9

IDD0060

How to dial?	0060 + Country/ Territory Code + Area Code + Phone Number
Applicable 35 destinations & number types:
Call to fixed-line & mobile number	Mainland China, Canada, Singapore & USA
Call to fixed-line	Australia, Austria, Belgium, Cyprus, Czech Republic, Denmark, France, Germany, Hungary, India, Ireland, Italy, Japan, Luxembourg, Malaysia, Mongolia, Netherlands, New Zealand, Norway, Russia, Saudi Arabia, Spain, South Korea, Sweden, Switzerland, Taiwan, Thailand, United Kingdom, Vatican City, Venezuela, Vietnam,

Remarks:

^Above IDD 0060 rates do not apply for calls made to telephone numbers with prefixes "4456" in UK and “3451" in Spain.
2. If you call back to an incoming IDD call by retrieving the telephone number from the caller number display (eg. From “Answered” or “Missed” call records), this call will be charged at IDD 001 rates, as you are using IDD 001 to make the call.
IDD 0060 charges (Detail) / IDD001 charges (Detail)^#

# Calls to UK telephone numbers starting with "001+441534", "001+441481", "001+441624": IDD charge $4.9 (per minute).

Roaming Service

China / Macau Roaming Voice call ( Remarks )

Calling Hong Kong: *108*(Hong Kong Tel. No.)#
Making local calls in roaming countries / territory: *108*001(Country/Territory Code)(Area Code)(Local Tel. No.)#
Making calls to other countries / territories: *108*001(Country/Territory Code)(Area Code)(Local Tel. No. in other countries)#

*After pressing the requisite key string, you’ll receive a message saying ‘Thank you for using our service. The number you’ve dialed is being connected, please wait”. Wait for your phone to ring, and answer it. You will then be connected to the called party.

Data Service Setting

Mobile / Data network: set APN as ‘mobile’

csl Wi-Fi

Featuring high speeds, coverage around Hong Kong, csl Wi-Fi Service connects to the Internet when you’re on the move.

Before you login to use csl Wi-Fi service, you need to:

insert this Prepaid SIM Card into your Wi-Fi enabled handset and get csl Wi-Fi service password by dialing *111# from your handset; and
set-up your handset – please refer to your handset user guide for instructions.

How to login:

Go to csl Wi-Fi hotspots, and set the Network Name (SSID/ESSID) to "csl".
Launch your internet browser.
Type any valid URL into the address field and you will be redirected to the csl Wi-Fi login page automatically.
Login to the service:
i) Choose "Discover HK Tourist SIM/Prepaid SIM Cards".
ii) Enter your mobile number and PIN to login to the service.
After login, a new offline window will pop-up to let you terminate the connection. Do not close the offline window. To terminate your csl Wi-Fi session, simply click the "Disconnect" button.
If you have accidentally closed the Disconnect pop-up window, please go to hotspot.cslwifi.com and click "Disconnect" to logout.

csl Wi-Fi service is provided by Hong Kong Telecommunications (HKT) Limited subject to the terms and conditions of csl Wi-Fi service, available at www.cslwifi.com/support/download/Special_Condition_T&C_e.pdf .To know more about csl Wi-Fi hotspots and coverage, please visit www.cslwifi.com.

csl VoLTE Service (Prepaid SIM card customers)

csl VoLTE Service, which brings voice call and video call to a brand new generation! VoLTE (Voice Over LTE) means connection of voice and video call through 4G LTE network. As a valuable csl customer, you can now enjoy a FREE upgrade to experience voice call with speedy connection and video call with high quality!

Benefit of using VoLTE
1)	Facilitates faster voice-call connections. What used to take around 7 seconds on a 3G network is now as fast as 1 second, if both parties are using VoLTE. Even so it just takes around 4 seconds if using 3G network.
2)	Click the “Video Call” icon/button during a VoLTE call to switch between voice and video calls – instantly, simply and quickly(applicable only to some Android models).

Must have items for using VoLTE:
●	VoLTE-compatible handset
●	Upgrade handset software to the latest version(applicable to Android phones. Please update the software to the latest version according to the manufacturer’s guidelines for settings).
●	Activate the handset’s VoLTE function:
	- iPhone
	- Samsung
	- LG
	- Sony
	- Huawei
	- Xiaomi

Remarks

VoLTE service is only available under 4G LTE network coverage for intra-network calls with designated handsets.

●	Video call is a chargeable service, usage will be rounded up to the nearest minute. There is no additional charge for using VoLTE for video calls.
●	VoLTE Video call is only available when both users are using VoLTE service.
●	For enquiries, please call 179179.

Account Inquiry, Recharge Bonus & Methods

Account inquiry & Service subscription

1. In oversea: Press *109# ，OR
2. Login to “My Account”

Recharge Bonus & Validity

Recharge value (per transaction)	Bonus	Card validity extension period
$300 or above	30% of recharge value	180 days
$200 - $299.9	20% of recharge value	180 days
$50 - $199.9	10% of recharge value	180 days
$20 - $49.9	Not applicable	30 days

Sales Channels

	csl shop (address)	* Available at Hong Kong Tourism Board Kowloon Visitor Centre (Star Ferry Concourse, Tsim Sha Ysui).




* Available at Hong Kong Tourism Board Kowloon Visitor Centre (Star Ferry Concourse, Tsim Sha Ysui).
Service Hotline 179179
GENERAL TERMS AND CONDITIONS of the Prepaid SIM Card
Click here to download Service Leaflet

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