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Emergency Delivery Service

With csl's Emergency Delivery Service there's no need to worry about loss or damaged SIM card when travelling overseas. By calling 24-hour toll-free customer service hotline, we will deliver a SIM card to you.

When travelling in the major cities* of China, we will deliver the handset and SIM card. The service will be provided from 09:00 to 23:00, 7 days a week (including public holidays). For details, please call our 24-hour International Customer Service hotline.

No handling charge is involved.

*Major cities such as Beijing, Shanghai and Guangdong province (including Guangzhou, Shenzhen, Zhuhai, Dongguan, and Zhongshan) 

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