HK Mobi Multi Countries Roaming prepaid SIM

Log in to My Account - Prepaid SIM in the mobile APP between 26 November, 2025 and 31 December, 2025 to receive a FREE $10 reward!

Activation Offer and Card Information Earn Clubpoint Program

Activation Offer and Card Information

	15 Countries Roaming Prepaid SIM	10 Countries Roaming Prepaid SIM	Japan, South Korea, USA & Canada Roaming Prepaid SIM
Destinations	Mainland China, Macau, Taiwan, Japan, Malaysia, Singapore, South Korea,Thailand, Vietnam, Australia, New Zealand, India, Indonesia, Philippines, Cambodia	Mainland China, Australia, Indonesia, Macau, Malaysia, New Zealand, Philippines, Singapore, Taiwan & Thailand	Japan, South Korea, USA & Canada
Activation package	Roaming data: Unlimited* / 8 days Data speed will be adjusted to 128kbps when data usage reaches 5GB	Roaming data: Unlimited* / 8 days Data speed will be adjusted to 128kbps when data usage reaches 8GB	Roaming data: Unlimited* / 15 days Unlimited / 15 days Data speed will be adjusted to 128kbps when data usage reaches 5GB
Activation bonus^#	Local data: 1GB / 8 days Local voice: 200 minutes / 30 days	Local data: 1GB / 8 days Local voice: 200 minutes / 30 days	Local data: 1GB / 15 days Local voice: 200 minutes / 30 days
#Promotion till 30 Jun, 2026 *When data usage reaches upper limit of Fair usage policy, You can still continue to use the service. However, your network specification will be lowered to 128kbps. But tethering, streaming, FTP, VoIP and P2P applications (incl. BitTorrent) will not be supported. Fair Usage Policy Applies.

Card information

Administration Fee	Free of charge
Card Validity	90 Days
Service status checking	*101#

System Features

Call Forwarding	Local airtime charge
Call Filtering Service	$0^ ~~$22~~ / 30-day (auto-renew every 30 days) ^ Promotion till 30 Jun, 2026
Local Caller Number Display	Free of charge
Roaming Caller Number Display	Free of charge

Mobile Data Service - 42Mbps¹

Local Data Volume-Based Plan (“VBP”)

Validity	Charges & Data	Subscription Code	Subscription Code
365-Day	$38 / 1GB	101452*1#	Login to “My Account” (Top-up / Reset Password)
	$68 / 30GB Free 2000 local minutes	101835*16#
	$148 / 100GB Free 2000 local minutes	101835*17#
	$188 / 180GB Free 2000 local minutes	101835*18#

Local Data Plan (“UDP”)

Validity	Charges	Data	Subscription Code	Subscription Code
1-Day¹	$8	Unlimited⁵ After reaching 20GB of data usage, network specification will be lowered to 512kbps.	101453*1#	Login to “My Account” (Top-up / Reset Password)
7-Day^AR,1	$38		101453*3#
60-Day^AR,1	$88	Unlimited⁵ After reaching 120GB of data usage, network specification will be lowered to 512kbps. Free 2,000 local minutes³ + Free Midnight⁶ Local Data	101835*20#

AR = Auto Renew
Check Package Status: *101#

Terms and Conditional of Mobile Data Service:

You can subscribe any Unlimited Data Plan (“UDP”) while activation pack is still activated, but the data from activation pack will be used up first. . Once the data usage from activation pack has been used up, our Data usage will be deducted from Unlimited Data Plans (“UDP”). The Validity of Unlimited Data Plan (“UDP”) will not be extended.
Peak speed for data download is 42Mbps and upload is 5.76Mbps. Actual speed experienced may be less than the theoretical speed obtainable on the network and may vary due to internet conditions, server speeds, network conditions, coverage, locations, the computer and device used, hardware, software, usage levels and other factors.
When 60-Day UDP auto-renewed, the local voice minutes will be accumulated to the next 60 days, max 10,000 minutes. Any unused Data usage or local voice minutes of Data Plan would be forfeited upon expiry of Data Plan validity period.
1-hour data plan includes a continuous 60-minute session upon your subscription. 1-day , 7-day and 365-say passes are based on a continuous 24-hours per day.
After you have reached data usage of Fair Usage Level of Unlimited Data Plan “UDP”, you can still continue to use the service. However, your network speed specification will be capped at 512kbps. For details, please visit https://www.hkcsl.com/en/prepaid-fair-usage-policy/.
Midnight Local Data" ("Midnight Local Data") refers to the local data usage between 11pm and 7am the next day and will not be deducted from the designated 60-Day plan. When the Midnight Local Data usage reached 100GB, you can still continue to use the service. However, your network speed specification will be capped at 512kbps.
While any Unlimited Data Plan (“UDP”) is activated, you may subscribe more than one Volume-Based Plan (“VBP”). The data from Volume-Based Plan (“VBP”) will be used up first. Once the data usage from Volume-Based Plan (“VBP”) has been used up, our Data usage will be deducted from Unlimited Data Plans (“UDP”). The Validity of Unlimited Data Plan (“UDP”) & Data Volume-Based Plan (“VBP”) will not be extended.
If you subscribe to multiple Unlimited Data Plan simultaneously, the remaining data balance of the existing data pass will be forfeited, and the new entitlement will take effect immediately. After you have reached the fair usage level for “Unlimited Data Pass”, you can still continue to use the service. However, your network specification will be lowered to 512kbps. But tethering, streaming, FTP, VoIP and P2P applications (incl. BitTorrent) will not be supported. CSL Mobile Limited complies with OFCA’s Guidelines for the Implementation of Fair Usage Policy for the Provision of Mobile and Fixed Broadband Services and will not at any time cap your data network specification below 512kbps. You will receive an SMS notification once you have reached the fair usage level and the fair usage policy is in place. Actual speeds that customers experience are considerably less than the specifications and will be affected by the device used, locations, network conditions and other extraneous factors.
To unsubscribe: dial *101#453*3# for $38 UDP, *101#835*20# for $88 UDP.

csl Wi-Fi

How to use:

Subscribe one of the Mobile Data Service

Switch on the Wi-Fi and select network CSL

Open Internet browser and go to any website, it will automatically redirect to the login page.

Select "Discover HK Tourist SIM/Prepaid SIM Cards“, enter Mobile Number Password, and one-time Password to login to the service.

After login, a new offline window will pop-up to let you terminate the connection. Do not close the offline window. To terminate your csl Wi-Fi session, simply click the "Disconnect" button.

If you have accidentally closed the Disconnect pop-up window, please go to http://hotspot.cslwifi.com and click "Disconnect" to logout.

Remarks:

If not yet setup password, dial *111# on your mobile device and follow the instructions to obtain your password
Hotspot search: visit www.cslwifi.com/index.html > Wi-Fi Hotspot search: click here.
csl Wi-Fi service is provided by Hong Kong Telecommunications (HKT) Limited subject to the terms and conditions of csl Wi-Fi service, To know more about csl Wi-Fi hotspots and coverage, please visit www.cslwifi.com.

csl VoLTE Service (Prepaid SIM card customers)

csl VoLTE Service, which brings voice call and video call to a brand new generation! VoLTE (Voice Over LTE) means connection of voice and video call through 4G LTE network. As a valuable csl customer, you can now enjoy a FREE upgrade to experience voice call with speedy connection and video call with high quality!

Benefit of using VoLTE
1)	Facilitates faster voice-call connections. What used to take around 7 seconds on a 3G network is now as fast as 1 second, if both parties are using VoLTE. Even so it just takes around 4 seconds if using 3G network.
2)	Click the “Video Call” icon/button during a VoLTE call to switch between voice and video calls – instantly, simply and quickly(applicable only to some Android models).

Must have items for using VoLTE:
●	VoLTE-compatible handset
●	Upgrade handset software to the latest version (applicable to Android phones. Please update the software to the latest version according to the manufacturer’s guidelines for settings).
●	Activate the handset’s VoLTE function:
	- iPhone
	- Samsung
	- LG
	- Sony
	- Huawei
	- Xiaomi

Remarks:

VoLTE service is only available under 4G LTE network coverage for intra-network calls with designated handsets.

●	Video call is a chargeable service, usage will be rounded up to the nearest minute. There is no additional charge for using VoLTE for video calls.
●	VoLTE Video call is only available when both users are using VoLTE service.
●	For enquiries, please call 179179.

Voice Call, IDD, SMS, Video Call

Voice Call (/ Min)
Local	First 200 minutes of every calendar month	21:00 – 08:59	$0.06
		09:00 – 20:59	$0.12
	Thereafter	$0.25

IDD 001^{^#} (Additional local airtime charge $0.025 / 6 seconds applies)
	Destination	Charge (/6 seconds)
	China	$0.099
	Indonesia (Fixed)	$0.057
	Indonesia (Fixed-Jakata)	$0.034
	Indonesia (Mobile)	$0.057
	Indonesia (Mobile - Telkomsal)	$0.104
	Indonesia (Other)	$1.580
	Macau	$0.235
	Philippines (Fixed)	$0.120
	Philippines (Mobile)	$0.113
	Taiwan (Fixed)	$0.050
	Taiwan (Mobile)	$0.088

Details for other destinations, please click here.

^ Both IDD and local charge are calculated on a per 6 seconds basis.

* The minimum charge is ONE minute for both local airtime charge & IDD charge.

Video Call	Tariff
Intra Network (CSL customers)	$1/minute
Inter Network (Other Network)	$2/minute

SMS, MMS (/ Message)	Destination	Tariff
Local	Intra-network	$0.3
Local	Inter-network	$0.7
International	China	$1.5
International	Other countries	$1.8
MMS	Local	$1/MMS
MMS	International	$3/MMS
Roaming SMS	$3/SMS

Terms and Conditions of Voice Call， IDD， SMS and Video Call:

An additional $ 0.025/6 second local airtime charge applies for IDD calls.
IDD call charges are calculated per 6 seconds. csl has the right to change IDD / roaming rates or coverage from time to time without prior notification to the customer. Please call the customer hotline 179179 for details.
Intra-network SMS is text SMS sent within the Hong Kong to prepaid customers PCCW-HKT prepaid customers, 1O1O, csl and SUN Mobile subscribers. Intra-network video calls are video calls made within Hong Kong to other one2free prepaid customers, PCCW-HKT prepaid customers, 1O1O, csl and SUN Mobile subscribers.
IDD/Video call/SMS rates can be changed at any time without prior notification. For further information, please contact our hotline at 179 179.
CSL Mobile Limited reserves the right to terminate or change this offer, Service Package or terms and conditions at any time without prior notice and reserves the right to make final decisions in the event of a dispute. In the event of a conflict between the English and Indonesian versions of the Terms and Conditions, the English version shall prevail.
We reserve the right to terminate your mobile service without prior notice if your remaining balance is $0 or less and no usage in past consecutive 3 months.

International Roaming

Applicable Destination	Validity	Charges	Subscription Code	Subscription Code
Mainland China, Macau, Taiwan, Philippines and Indonesia^{3, 4}	3-day	$28 / Unlimited After reaching 2GB of data usage, network specification will be lowered to 128kbps.	101601627#
	7-day	$68 / Unlimited After reaching 6GB of data usage, network specification will be lowered to 128kbps.	101601634#
	30-day	$48 / Unlimited After reaching 4GB of data usage, network specification will be lowered to 128kbps.	101601628#
	365-day	$108 / 6GB (Upgraded to 8GB, effective May 28, 2026) (free 10GB local data)	101601622#
	365-day	$188 / 15GB (Upgraded to 18GB, effective May 28, 2026) (free 35GB local data + 2,000 local minutes)	101601623#
Mainland China, Macau, Taiwan, Japan, Malaysia, Singapore, South Korea,Thailand, Vietnam, Australia, New Zealand, India, Indonesia, Philippines, Cambodia^{4, 5}	8-day	$78 / Unlimited After reaching 3GB of data usage, network specification will be lowered to 128kbps.	101601629#
	15-day	$108 / Unlimited After reaching 5GB of data usage, network specification will be lowered to 128kbps	101601630#
USA and Canada^{4, 5}	8-day	$98 / Unlimited After reaching 3GB of data usage, network specification will be lowered to 128kbps.	101601631#
USA and Canada^{4, 5}	15-day	$148 / Unlimited After reaching 5GB of data usage, network specification will be lowered to 128kbps.	101601632#
Austria, Belgium, Denmark, France, Germany, Guam, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden, Switzerland, United Kingdom, Canada, United States and US Virgin Islands⁴	15 days	$238 / Unlimited* After reaching 3GB of data usage, network specification will be lowered to 128kbps.	101601636#

Terms and Conditions of Roaming Data Pass

All Data Plans are based on a continuous 24-hour per day.
Any unused Mobile Data entitlement will be forfeited after the cut-off time.
You may subscribe to multiple 365-day roaming data pass. The validity period of 365-day roaming data pass will be extended to the last validity period of the selected data pass. The validity of new DIFFERENT Plan will not be extended and the data from Volume-Based Plan (“VBP”) with shorter validity or/and less entitlement will be used up first.
You may subscribe to multiple unlimited roaming data pass (same roaming destinations and same duration). When applying for an unlimited roaming data pass, the remaining data balance of the existing roaming data pass will be forfeited, and the new entitlement will take effect immediately.
If you subscribe to both 8-day and 15-day unlimited roaming data pass for the same destinations, the 15-day roaming data pass will only take effect after the 8-day roaming data pass is completed.
Cambodia provide 3G service. The roaming data service coverage are subject to change from time to time without prior notice, for details, please click here.
The Service is not applicable to aircraft roaming/maritime roaming/satellite roaming.
The actual experience of the roaming Mobile Data service will be affected depending on where you roam and the roaming operator you roam with.
After you have reached the fair usage level, you can still continue to use the service. However, your network specification will be lowered to 128kbps. But tethering, streaming, FTP, VoIP and P2P applications (incl. BitTorrent) will not be supported. CSL Mobile Limited complies with OFCA’s Guidelines for the Implementation of Fair Usage Policy for the Provision of Mobile and Fixed Broadband Services and will not at any time cap your data network specification below 128kbps. You will receive an SMS notification once you have reached the fair usage level and the fair usage policy is in place. Actual speeds that customers experience are considerably less than the specifications and will be affected by the device used, locations, network conditions and other extraneous factors.

Roaming Voice Pass

Roaming Voice Pass	Validity	Charges & Entitlement	Subscription Code
Mainland China, Macau	365 Days	$28 / 20 minutes	101838*1#

Terms and Conditions of Roaming Voice Pass

Roaming Service Charges

Roaming Voice Charges
Region	Roaming Destinations	Receiving calls/Outgoing calls to HK/local roaming (Per minute)	Call others (Per minute)
China/Macau		$3	$18
Other Regions
Asia Pacific destinations	Australia, Indonesia, Malaysia, Philippines, Singapore, Taiwan, Thailand, Japan, New Zealand, South Korea, Vietnam	$3	$18
Europe	Belgium, Czech Republic, Denmark, Finland, France, Germany, Iceland, Italy, Netherland, Norway, Slovak Republic, Spain, Sweden, Switzerland,UK, Austria, Croatia, Greece,Hungary, Ireland, Luxembourg,Poland, Portugal, Russia, Turkey	$8	$18
USA, Canada		$8	$18
Other destinations^△		$18

△ For details of other destinations covered by csl prepaid roaming voice service, please click here.

Notes:

International roaming calls are charged on a per minute basis. Airtime will be deducted in units of 1 minute once you answer the return from our system, even if the called number is busy or unanswered.

Roaming Voice Call: Details

Recharge Bonus and Methods

Short Code:	Dial 109 < Voucher Code> #, SEND
Hotline:	Call 171111 from your mobile phone and follow the instructions
Web page:	prepaid.hkcsl.com
Check balance:	*101# SEND

Promotion Offer - Get up to $ 30 bonus for every Recharge
Recharge Voucher	Bonus Value*	Bonus minutes*	Extension of card validity (count from top-up date)
$20	$6	200 local minutes	365 days
$50	$15	500 local minutes	365 days
$100	$30	1000 local minutes	365 days

*Promotion till 30 Jun, 2026

Terms and Conditions of Top-up Bonus minutes promotion:

Terms and Conditions of Recharge Bonus:

"First Recharge Bonus” Offer

From 20 Apr, 2023 to 30 Jun, 2026, Customers can get 20GB local data (Validity: 30 Days) for FREE upon the first recharge with $100 or above!

Terms and Conditions:

"First Recharge Bonus” is only applicable to HK Mobi Prepaid SIM customers.
The promotion period of the "First Recharge Bonus” will be valid from 20 Apr, 2023 to 30 Jun, 2026 (“Promotion Period”).
Upon the first recharge $100 or above during the Promotion Period, 20GB local data (Validity: 30 Days) will be granted.
Free local data will be deducted in priority.
Each customer can only enjoy the "First Recharge Bonus" once.
The services are subject to amendment without notice. csl reserve the right of final decision.

Sales hotline: 9102 9500

Sales channels

Area	Shop	Address
Kowloon
Tsim Sha Tsui	Man Hoi Shop	Shop 108A, G/F,ChungKing Mansion, 36-44 Nathan Road
Hung Hom	Mr Phone	Shop 19A, Hung Hom Plaza, Whampoa Estate
Jordan	Time Mobile	Shop A, B, G/F, 149 Temple Street
Yau Ma Tei	Tsltd	Side of Bell House, 525-543A Nathan Road, (Yau Ma Tei Exit A1)
Mong Kok	The Galaxy Telecom	Shop F, G/F, 746-748 Nathan Road
Mong Kok	Follow Electronic Channel	Shop 206, 2/F Pioneer Centre, 750 Nathan Road
Sham Shui Po	浩發士多	G/F, 188 Un Chau Street (Boundary of Pratas Street)
Cheung Sha Wan	G Mobile Company	Shop D4, G/F Koon Wing Building, 353-357 Un Chau Street
To Kwa Wan	218 Mobile Shop	G/F, 317A Tokwawan Road
	Hi-Tech	G/F, 40A Chi Kiang Street
	Chi Yuen Digital	Shop G28, G/F Hung Hom Square, 37-39 Ma Tau Wai Road
Lok Fu	Phone Castle	Shop 3115, Lok Fu Place, Lok Fu Estate
Wong Tai Sin	Phonebooth	Shop 129B, 1/F Temple Mall South, Wong Tai Sin Estate
San Po Kong	盈新電訊	Shop F, Man Yue Mansion, 34 Shung Ling Street
Choi Hung	Tak Fung Stationery & Toys Shop	Shop B110, G/F Choi Wan Shopping Centre Phase III, Choi Wan (I) Estate
Kowloon Bay	Mobile House	Shop F18A, Telford Plaza 1
Kwun Tong	Supreme	Shop 1A12, 1/F Yue Man Square of Grand Central, 33 Hip Wo Street
Kwun Tong	Tin Yue Trading Co	Shop M48, Kwun Tong Plaza, No. 68 Hoi Yuen Road
New Territories
Shatin	MR PHONE ST	Shop 217,2/F Sha Kok Shopping Centre, Sha Kok Estate
Fanling	Golden King Telecom	G/F, 15C Wo Fung Street, Luen Wo Market
Sheung Shui	Ocean One Digital Limited	Shop 2081, 2/F, Sheung Shui Centre
	Happy Telecom	Shop A1, 36 San Lok Street
	鎧豐	Shop 90, Lung Fung Shopping Centre
Yuen Long	88 Mobile phones Co	G/F 10 Kwan Tak House, Hong King Street
	Phonebooth	Shop 1B, G/F 211-223 Castle Peak Road
	Phone Store	Shop 1C,G/F 1 Sau Fu Street
Tin Shui Wai	My Telecom	Shop C86C, 1/F Kingswood Richly Plaza, 1 Tin Wu Road
	Mr. Phone	Shop 122, Tin Chak Shopping Centre, Tin Chak Estate
	SIn Fung Digital	Shop 1072, 1/F One Sky Mall, No. 8 Tin Sau Road
Tuen Mun	Union Telecom	Shop S02, G/F Eldo Court, 132 Heung Sze Wui Road
	Phone Show	Shop 40A, 1/F Waldorf Arcade, 1 Tuen Lee Street
	Easy Mobile (Hong Kong) Limited	Shop A53, G/F Goodrich Shopping Arcade, 9 Leung Tak Street
Kwai Chung	Tofu Shop Limited	Room B, 17/F, Wing Cheung Industrial Building
Kwai Chung	SIM 咭皇	Shop C100 (04), 2/F, Kwai Chung Plaza
Tsuen Wan	Sun Telecom	Shop A83, 1/F Nan Fung Centre, Nos. 264-298 Castle Peak Road
	24 Shop	Room 308,T Mark 10-20 Tai Ho Road
	Sim Beauty Digital Limited	Shop GA24, Ground Floor, Tsuen Fung Centre
Tung Chung	Yat Chun Computer Technology	Shop YT22, Yat Tung Shopping Centre, 8 Yat Tung Street
Ma On Shan	K&L Digital	Shop 3211, MOS Town, No.18 On Luk Street
Tai Po	Trade In Station	Ground Floor, 21B, Fortune Plaza, No. 4 On Chee Road
Tseung Kwan O	A-Shop	Shop 45A, 1st Floor, Metro Station, 8 King Ling Road
Hong Kong
Aberdeen	Manton mobile Professional	G/F, 153C Aberdeen Main Road
Sheung Wan	Flash Computer	Shop No. 3, G/F, Cheung's Building, 1-3 Wing Lok Street
Sheung Wan	ATone Telecom	Shop 290, 2nd Floor, Shun Tak Centre
Wan Chai	Mobile-Tech Trading Company	Ground Floor, Shop 2, 7 Fleming Road
Wan Chai	Phone Store	Shop 260, 2nd Floor, Wanchai Computer Centre
Causeway Bay	2020 Telecom	Ground Floor, Shop A, 29 Great George Street
Causeway Bay	Mansund Technology Co.	Ground Floor, Shop D2, 2 Pak Sha Road
North Point	Golden-Tech Teleom	Ground Floor, D1, Yik Hon Building, 72 Chai Wan Road
	Easy Rone Ltd	Ground Floor, Shop 20B, 193-209 King's Road
	Message Technology	Ground Floor, Shop 24, Wah Lai Shopping Centre, 7 Kam Hang Street
	I Zone	Shop U20, Fit Port, 560 King's Road
Taikoo	I Zone	Shop F27B, 1st Floor, North Block, Kornhill Plaza
Quarry Bay	Gway Company	Shop 108, East Pavilion, 1010-1056 King's Road
Sai Wan Ho	138 Phone Store	Ground Floor, 138 Shau Kei Wan Road
Shau Kei Wan	Wai Wa Telecom	Ground Floor, Shop G4, 23 Nam On Street
Chai Wan	Mobile City Telecom	Shop G43, Winner Centre
Siu Sai Wan	FAMOUS Telecom	UG 37B,Island Resort Mall, 28 Siu Sai Wan Road

GENERAL TERMS AND CONDITIONS of the Prepaid SIM Card

Send to a friend