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  • ''KingKing'' voice call FAQ-Android
  • ''KingKing'' voice call FAQ-iPhone
  • ''KingKing'' voice call FAQ - BlackBerry 10
  • ''KingKing'' voice call FAQ - Windows Phone 8
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    "KingKing" User Guide-Android  

    1. How to connect to Wi-Fi
    2. How to connect "KingKing"
    3. How to switch-off "KingKing"
    4. "KingKing" service status signal
    5. How to make an outgoing video call
    6. How to convert a connected voice call to video call
    7. How to convert a connected video call to voice call
    8. How to make an outgoing Voice call
    9. How to make an outgoing Voice call to Hong Kong
    10. How to make an outgoing Voice call to overseas destinations other than Hong Kong
    11. How to send an SMS?
    12. How to answer an incoming "KingKing" Voice call
    13. How to answer an incoming "KingKing" Video call
    14. How do I access my voicemail via "KingKing"
    1. How to connect to Wi-Fi
    Go to Settings. Select wireless & network.

    Go to Settings.

    Select wireless & network.
       
    Tick Wi-Fi to turn it on. Select an appropriate Wi-Fi connection hotspot in overseas and enter user ID login and password (if necessary)

    Tick Wi-Fi to turn it on.

    Select an appropriate Wi-Fi connection hotspot and enter user ID login and password (if necessary)
    2. How to connect "KingKing"
    Press RoamSave application icon   Then RoamSave keypad will pop up   Slide the button to connect RoamSave then it will change to green, showing that all incoming/ outgoing calls are connected via RoamSave. Tips: The RoamSave icon will appear on your status bar.

    Press "KingKing" application icon

    		  

    Then "KingKing" keypad will pop up

    		  

    Slide the button to connect "KingKing" then it will change to green, showing that all incoming/ outgoing calls are connected via "KingKing".
    Tips: The "KingKing" icon will appear on your status bar.
    3. How to switch off "KingKing"

    Slide the button to disconnect RoamSave and the button will change to white, showing that all incoming/outgoing calls are connected via normal voice-call roaming. Tips: The RoamSave icon will disappear on your status bar.When you leave the Wi-Fi hotspot, the system will disconnect RoamSave automatically within one minute.

    		  

    Slide the button to disconnect "KingKing" and the button will change to white, showing that all incoming/outgoing calls are connected via normal voice-call roaming.

    Tips: The "KingKing" icon will disappear on your status bar. When you leave the Wi-Fi hotspot, the system will disconnect "KingKing" automatically within one minute.
    4. "KingKing" service status signal
    This signal on your status bar shows that RoamSave is now connected to Wi-Fi and all incoming/outgoing calls will be connected via RoamSave. Please remain within Wi-Fi coverage until you have finished your RoamSave call.   If you cannot see the RoamSave icon on your status bar, your RoamSave application is not active, so please slide the button and connect the application.
    This signal on your status bar shows that  "KingKing" is now connected to Wi-Fi and all incoming/outgoing calls will be connected via  "KingKing". Please remain within Wi-Fi coverage until you have finished your  "KingKing" call.   If you cannot see the "KingKing" icon on your status bar, your "KingKing" application is not active, so please slide the button and connect the application.
    5. How to make an outgoing call
    於首頁選擇設定 選擇無線及網路 選擇開啟 Wi-Fi 選擇Wi-Fi網路及輸入用戶名稱及密碼 (如須要)
    When the button is on (green),
    enter the phone number and
    press the video call button.    		 Select a contact number from Contacts in the "KingKing " application and press the video
    call button ("KingKing " can read your contact record in your device).

    Video call is being connected.

    Video call starts.

     

     

    		    

    Remarks: "KingKing" video call only works within the "KingKing" community. Outgoing video call will be converted to voice call automatically if the called person is not using the updated "KingKing" app version which supports voice call.

    6. How to convert a connected voice call to video call?
    於首頁選擇設定 選擇無線及網路 選擇開啟 Wi-Fi 選擇Wi-Fi網路及輸入用戶名稱及密碼 (如須要)
    Press the “video call” button
    while having voice call.    		 Confirm to convert the
    connected voice call to video call.

    The called party will receive a video call request.

    Video call starts while the video
    call accepted by called party.

     

     

    		    
    7. How to convert a connected video call to voice call?
    When the button is on (green), enter the phone number.   Select a contact number from Contacts in the RoamSave application (RoamSave reads and presents your phone Contacts).   Select a number from your call log in the RoamSave application (RoamSave reads and presents your phone call log).

    Press the “voice call” button while having video call.

    		   Confirm to convert the connected video call to voice call.   Voice call starts while the video call accepted by called party.
    8. How to make an outgoing Voice call?
    When the button is on (green), enter the phone number.   Select a contact number from Contacts in the RoamSave application (RoamSave reads and presents your phone Contacts).   Select a number from your call log in the RoamSave application (RoamSave reads and presents your phone call log).

    When the button is on (green), enter the phone number.

    		   Select a contact number from Contacts in the "KingKing" application ("KingKing" reads and presents your phone Contacts).   Select a number from your call log in the "KingKing" application ("KingKing" reads and presents your phone call log).
    9. How to make an outgoing Voice call to Hong Kong？

    This is just like making a local Voice call in Hong Kong. No prefix or +852 country code is required. It’s as simple as that!

    10. How to make an outgoing Voice call to overseas destinations other than Hong Kong？

    The procedure is exactly the same as when making an IDD Voice call from Hong Kong, which means the “+” symbol and country code need to be entered before the actual telephone number. For example:

    Making a local Voice call while in the UK:
    Dial "+" + "44" + "telephone number in the UK"

    Making a call to Shanghai from the UK:
    Dial "+" + "86" + "telephone number in Shanghai"

    11. How to send an SMS?
    Press Call Log   Press the SMS button on the top right hand corner or the message log   Send an SMS as you normally do   The message will be saved
    Press "Call Log"   Press the SMS button in the top right-hand corner or the message log   Send an SMS as normal   The message will be saved
    12. How to answer an incoming "KingKing" Voice call

    Slide the button to disconnect RoamSave and the button will change to white, showing that all incoming/outgoing calls are connected via normal voice-call roaming. Tips: The RoamSave icon will disappear on your status bar.When you leave the Wi-Fi hotspot, the system will disconnect RoamSave automatically within one minute.

    		  

    When there is an incoming "KingKing" voice call, the phone will ring and the "KingKing" screen will pop up. Slide the green phone button to answer the call.

    Unanswered/rejected calls will be forwarded to voicemail when "KingKing" is connected.
    13. How to answer an incoming "KingKing" Video call？

    Slide the button to disconnect RoamSave and the button will change to white, showing that all incoming/outgoing calls are connected via normal voice-call roaming. Tips: The RoamSave icon will disappear on your status bar.When you leave the Wi-Fi hotspot, the system will disconnect RoamSave automatically within one minute.

    		  

    When there is an incoming "KingKing" video call, the phone will ring and the "KingKing" screen will pop up. Slide the green video call button to answer the call.

    Unanswered/ rejected calls will be forwarded to voicemail when "KingKing" is connected.
    14. How do I access my voicemail via "KingKing" ?

    Slide the button to disconnect RoamSave and the button will change to white, showing that all incoming/outgoing calls are connected via normal voice-call roaming. Tips: The RoamSave icon will disappear on your status bar.When you leave the Wi-Fi hotspot, the system will disconnect RoamSave automatically within one minute.

    		  

    Press the voicemail key, or you can call *92 directly (the default password is the first 6 digits of your HKID/BR number).


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