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1.How to register for KingKing
User will need to complete one-off registration to use KingKing
Press KingKing application icon
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| Accept the KingKing Terms & Conditions | Enter your mobile number when using KingKing for the first time |
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| Activation code is sent by SMS | |
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| Enter activation code from SMS. Switch-on KingKing | |
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Go to Settings |
Select Wi-Fi |
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| Tick “Wi-Fi” to switch-on then it will change to blue | Select an appropriate Wi-Fi connection hotspot and enter user ID login and password (if necessary). |
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| Press KingKing application icon | Then KingKing keypad will pop up | |
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Slide the button to connect KingKing then it will change to green, showing that all incoming/ outgoing calls are connected via KingKing. |
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Slide the button to disconnect KingKing and the button will change to blue, showing that all incoming/outgoing calls are connected via normal roaming service. Tips: When you leave the Wi-Fi hotspot, the system will disconnect KingKing automatically within one minute. |
5. How to make an outgoing video call
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| When the button is on (green), enter the phone number and press the video call button |
Select a contact number from Contacts in the KingKing application and press the video call button (KingKing can read your contact record in your device) |
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| Video call is being connected | Video call starts |
Remarks: KingKing video call only works within the KingKing community. Outgoing video call will be converted to voice call automatically if the called person is not using the updated KingKing app version which supports voice call.
6. How to convert a connected voice call to video call?
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| Press the “video call” button while having voice call |
Confirm to convert the connected voice call to video call. |
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| The called party will receive a video call request. | Video call starts while the video call accepted by called party. |
7. How to convert a connected video call to voice call?
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| Press the “voice call” button while having video call | Confirm to convert the connected video call to voice call. | |
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| Voice call starts while the video call accepted by called party. |
8. How to make an outgoing Voice call
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| When the button is on (green), enter the phone number. | Select a contact number from Contacts in the KingKing application (KingKing reads and presents your phone Contacts). | |
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Select a number from your call log in the KingKing application (KingKing reads and presents your phone call log). |
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9. What will happen if you miss a call
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| Number of missed call will be shown on the KingKing application icon | And the mobile number will show in red in the Call Log |
10. How to make an outgoing Voice call to Hong Kong
This is just like making a local Voice call in Hong Kong. No prefix or +852 country code is required. It’s as simple as that!
11. How to make an outgoing Voice call to overseas destinations other than Hong Kong
The procedure is exactly the same as when making an IDD Voice call from Hong Kong, which means the “+” symbol and country code need to be entered before the actual telephone number. For example:
Making a local Voice call while in the UK:
Dial "+" + "44" + "telephone number in the UK"
Making a Voice call to Shanghai from the UK:
Dial "+" + "86" + "telephone number in Shanghai"
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| Press "Call Log" |
Press the SMS button in the top right-hand corner or the message log |
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| Send an SMS as normal | The message will be saved |
13. How to answer an incoming KingKing Voice call
When there is an incoming KingKing voice call, the phone will ring and the KingKing screen will pop up.
Click the blue button to answer the call.
Unanswered / rejected calls will be forwarded to voicemail when KingKing is connected.
14. How to answer an incoming KingKing Video call
Unanswered/rejected calls will be forwarded to voicemail when KingKing is connected.
15. How do I access my voicemail via KingKing
Press the voicemail key
(Your voicemail password is the same as your csl mobile account password)
Online Shop (Connection/Renewal)
