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Home  >   Roaming & IDD   >   ''KingKing'' voice roaming service   >   “KingKing” User Guide - iOS
KingKing voice call service

“KingKing” User Guide – iOS

  1. How to register for KingKing
  2. How to connect to Wi-Fi
  3. How to connect KingKing
  4. How to switch off KingKing
  5. How to make an outgoing video call
  6. How to convert a connected voice call to video call?
  7. How to convert a connected video call to voice call?
  8. How to make an outgoing Voice call
  9. What will happen if you miss a call
  10. How to make an outgoing Voice call to Hong Kong
  11. How to make an outgoing Voice call to overseas destinations other than Hong Kong
  12. How to send an SMS?
  13. How to answer an incoming KingKing Voice call
  14. How to answer an incoming KingKing Video call
  15. How do I access my voicemail via KingKing ?



1.How to register for KingKing
User will need to complete one-off registration to use KingKing
Press KingKing application icon

kingking
 
   
Accept the KingKing Terms & Conditions   Enter your mobile number when using KingKing for the first time
Accept the KingKing Terms & Conditions   Enter your mobile number when using KingKing for the first time

 

Activation code is sent by SMS Activation code is sent by SMS
Activation code is sent by SMS  
   
Enter activation code from SMS Switch-on KingKing
Enter activation code from SMS. Switch-on KingKing

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2. How to connect to Wi-Fi

Go to Settings   Select Wi-Fi
Go to Settings
 
  Select Wi-Fi
 
Tick “Wi-Fi” to switch-on then it will change to blue   Select an appropriate Wi-Fi connection hotspot and enter user ID login and password (if necessary).
Tick “Wi-Fi” to switch-on then it will change to blue   Select an appropriate Wi-Fi connection hotspot and enter user ID login and password (if necessary).

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3. How to connect KingKing

Press KingKing application icon   Then KingKing keypad will pop up
Press KingKing application icon   Then KingKing keypad will pop up
Slide the button to connect KingKing then it will change to green, showing that all incoming/ outgoing calls are connected via KingKing.    
Slide the button to connect KingKing then it will change to green, showing that all incoming/ outgoing calls are connected via KingKing.
 

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4. How to switch off KingKing

Slide the button to disconnect KingKing and the button will change to blue, showing that all incoming/outgoing calls are connected via normal roaming service. 
Tips: When you leave the Wi-Fi hotspot, the system will disconnect KingKing automatically within one minute.
Slide the button to disconnect KingKing and the button will change to blue, showing that all incoming/outgoing calls are connected via normal roaming service.

Tips: When you leave the Wi-Fi hotspot, the system will disconnect KingKing automatically within one minute.

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5. How to make an outgoing video call

When the button is on (green), enter the phone number and press the video call button   Select a contact number from Contacts in the KingKing application and press the video call button (KingKing can read your contact record in your device)
When the button is on (green), enter the phone number and press the video call button   Select a contact number from Contacts in the KingKing application and press the video call button (KingKing can read your contact record in your device)
 
Video call is being connected    Video call starts
Video call is being connected   Video call starts

Remarks: KingKing video call only works within the KingKing community. Outgoing video call will be converted to voice call automatically if the called person is not using the updated KingKing app version which supports voice call.

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6. How to convert a connected voice call to video call?

Press the “video call” button while having voice call   Confirm to convert the connected voice call to video call.
Press the “video call” button while having voice call   Confirm to convert the connected voice call to video call.
 
The called party will receive a video call request.     Video call starts while the video call accepted by called party.
The called party will receive a video call request.   Video call starts while the video call accepted by called party.

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7. How to convert a connected video call to voice call?

Press the “voice call” button while having video call    Confirm to convert the connected video call to voice call.
Press the “voice call” button while having video call   Confirm to convert the connected video call to voice call.
Voice call starts while the video call accepted by called party.    
Voice call starts while the video call accepted by called party.    

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8. How to make an outgoing Voice call

When the button is on (green), enter the phone number.   Select a contact number from Contacts in the KingKing application (KingKing reads and presents your phone Contacts).
When the button is on (green), enter the phone number.   Select a contact number from Contacts in the KingKing application (KingKing reads and presents your phone Contacts).
Select a number from your call log in the KingKing application(KingKing reads and presents your phone call log).
   
Select a number from your call log in the KingKing application
(KingKing reads and presents your phone call log).

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9. What will happen if you miss a call

Number of missed call will be shown on the KingKing application icon   And the mobile number will show in red in the Call Log
Number of missed call will be shown on the KingKing application icon   And the mobile number will show in red in the Call Log

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10. How to make an outgoing Voice call to Hong Kong

This is just like making a local Voice call in Hong Kong. No prefix or +852 country code is required. It’s as simple as that!
 


11. How to make an outgoing Voice call to overseas destinations other than Hong Kong

The procedure is exactly the same as when making an IDD Voice call from Hong Kong, which means the “+” symbol and country code need to be entered before the actual telephone number. For example:

Making a local Voice call while in the UK:
Dial "+" + "44" + "telephone number in the UK"
Making a Voice call to Shanghai from the UK:
Dial "+" + "86" + "telephone number in Shanghai"
 


12. How to send an SMS?

Press Call Log   Press the SMS button on the top right hand corner or the message log
Press "Call Log"   Press the SMS button in the top right-hand corner or the message log
 
Send an SMS as you normally do   The message will be saved
Send an SMS as normal   The message will be saved

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13. How to answer an incoming KingKing Voice call

When there is an incoming KingKing voice call, the phone will ring and the KingKing screen will pop up. Click the blue button to answer the call.

 

When there is an incoming KingKing voice call, the phone will ring and the KingKing screen will pop up.
Click the blue button to answer the call.

Unanswered / rejected calls will be forwarded to voicemail when KingKing is connected.

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14. How to answer an incoming KingKing Video call

When there is an incoming KingKing video call, the phone will ring and the KingKing screen will pop up. Click the blue button to answer the call.

 

When there is an incoming KingKing video call, the phone will ring and the KingKing screen will pop up.
Click the blue button to answer the call.

Unanswered/rejected calls will be forwarded to voicemail when KingKing is connected.

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15. How do I access my voicemail via KingKing

Press the voicemail key(Your voicemail password is the same as your csl mobile account password).
Press the voicemail key
(Your voicemail password is the same as your csl mobile account password)


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