Not available to prepaid card users.
If you use a prepaid card,
please login here.
IDD 0060 call charges to 32 countries/destinations# waived,
including mainland China, the US, Canada and Singapore, and local airtime charge applies.
Service | Charges (HK$) | ||
Local Calls1 | $0.25 / min | ||
IDD Calls1 | IDD 001 / IDD 0060 charges + Local Call Charge2 | ||
Local Video Call1 | Intra Network | $1.0 / min | |
Other Mobile Network | $2.0 / min | ||
International Video Call1 (3G Service will be ended on 31 May, 2021) |
Australia, Singapore, Macau, Malaysia, Japan, Mainland China, South Korea & Thailand | $8.0 / min | |
United Kingdom, Taiwan, Philippines, New Zealand, Saudi Arabia & Russia |
$9.0 / min | ||
Indonesia | $12.0 / min | ||
Local SMS3 | Intra Network | $0.1 / SMS | |
Inter Network | $0.7 / SMS | ||
International SMS3 | China | $0.5 / SMS | |
Other countries | $1.8 / SMS | ||
Local Data4 | $3 / MB | ||
csl Wi-Fi | 15 minutes5 | $3 | |
Daily Cap6 | $20 | ||
Monthly Cap7 | $158 | ||
MMS8 | Incoming & Outgoing MMS in Hong Kong | $ 3 / MB~ | |
Incoming & Outgoing MMS in other countries | $0.12 KB | ||
International Roaming | Voice Call9 | Roaming Charge | |
SMS3 | Local / International SMS charges + $4 / SMS | ||
Data10 | $0.12 / KB | ||
Local Call Forwarding | Local airtime charges | ||
International Call Forwarding1 | IDD 001 + Local Call Charge2 | ||
Unconditional Call Forwarding Package11 | $15 / 30 days | ||
Caller Number Display | Free | ||
Voice Mail12 | $5 / 30 days | ||
Call Waiting | Local airtime charges apply for each line | ||
Conference Call | Local airtime charges apply for each line | ||
MTR/Tunnels/Mobile License/ Administration Fee13 | $2.5 / month |
~ To subscribe : Dial *131#
Please refer to "Charging Mechanism" for details of the remarks.
Destinations | Country / Territory Code |
Fixed-Line Number Terminating (24-Hour Applicable) (HK$ / Min) |
Mobile Number Terminating (24-Hour Applicable) (HK$ / Min) |
CANADA | 1 | $0.00^ | $0 |
CHINA | 86 | ||
SINGAPORE | 65 | ||
UNITED STATES | 1 | ||
TAIWAN | 886 | $1.99 | |
AUSTRALIA | 61 | $2. | |
UNITED KINGDOM^ | 44 | $2.39 | |
MALAYSIA | 60 | $2.40 | |
JAPAN | 81 | $3.30 | |
SOUTH KOREA | 82 | $3.70 | |
BELGIUM | 32 | $4.00 | |
FRANCE | 33 | $4.00 | |
GERMANY | 49 | $4.00 | |
INDIA | 91 | $4.80 | |
NETHERLANDS | 31 | $4.00 | |
NEW ZEALAND | 64 | $4.00 | |
SWEDEN | 46 | $4.00 | |
SWITZERLAND | 41 | $4.00 | |
DENMARK | 45 | $4.70 | |
ITALY | 39 | $4.70 | |
SPAIN ^ | 34 | $4.70 | |
THAILAND | 66 | $4.99 | |
VATICAN CITY | 39 | $4.70 | |
AUSTRIA | 43 | $7.40 | |
MONGOLIA | 976 | $8.30 | |
HUNGARY | 36 | $8.80 | |
IRELAND | 353 | $8.80 | |
LUXEMBOURG | 352 | $8.80 | |
NORWAY | 47 | $8.80 | |
CYPRUS | 357 | $11.20 | |
CZECH REPUBLIC | 420 | $14.20 | |
VENEZUELA | 58 | $14.20 |
For the rate of IDD 001, please click here.
For the rate of IDD 0060, please click here.
# $0.45/minute local airtime charge applies.32 Countries include fixed line and mobile numbers in Canada, mainland China, Singapore and the US, plus fixed line numbers in other 28 destinations. Postpaid IDD 0060 rate table and offers (via bill settlement) do not apply to this Rechargeable SIM Card.
^ The above IDD 0060 rates do not apply for calls made to telephone numbers with prefixes "4456“ in UK and “3451" in Spain.
Calls to UK telephone numbers starting with "0060+4456": IDD charge $2.39 (per minute).
Calls to Spain telephone numbers starting with "0060+3451": IDD charge $4.7 (per minute).
* To reset or change your PIN, please press here.
If you call back to an incoming IDD call by retrieving the telephone number from the caller number display (eg from "Answered" or "Missed" call records), this IDD call will be charged at IDD 001 rates, as you are using IDD 001 to make the call.
You can make calls to Hong Kong, within the same country/territory, or to other countries/territories when you are overseas.
After pressing the requisite key string, you'll receive a message saying "Thank you for using our service. The number you’ve dialed is being connected, please wait". Wait for your phone to ring, and answer it. You will then be connected to the called party. The roaming service has been enabled by default in this Rechargeable SIM Card. Customers can take the action to prevent handsets from switching to mainland China-based mobile networks while in Hong Kong, thereby incurring unnecessary roaming charges. Temporarily suspend the roaming service with the following shortcodes:
+ If you have to make or receive calls while roaming, please cancel all local/international call forwarding functions.
Simply pick up your 3G handset and make video calls to your friends, families or business partners and talk face-to-face with them.
• Make local video call: Dial [Hong Kong Mobile Number]
• Make overseas video call: Dial [001] / [+] [Country / Territory Code] [Mobile Number] International video call rates are applicable only to calls made to mobile phones using overseas 3G networks.
▼ Roaming Video Call Services is not supported on this rechargeable SIM
Use a Wi-Fi (IEEE802.11b/g/n/ac) enabled device at csl Wi-Fi hotspots to experience the fastest wireless broadband connectivity.
Hotspot Search:
Visit http://www.cslwifi.com/index.html > Hotspot location
1. Go to csl Wi-Fi hotspots, and set the Network Name (SSID/ESSID) to "csl"
2. Launch your internet browser
3. Type any valid URL into the address field and you will be redirected to the csl Wi-Fi login page automatically
4. Login to the service:
i) Choose "Discover HK Tourist SIM/Prepaid SIM Cards".
ii) Enter your mobile number and PIN to login to the service.
5. After login, a new offline window will pop-up to let you terminate the connection. Do not close the offline window. To terminate your csl Wi-Fi session, simply click the "Disconnect" button.
6. If you have accidentally closed the Disconnect pop-up window, please go to hotspot.pccwwifi.com and click "Disconnect" to logout.
Please visit http://www.cslwifi.com/index.html for csl Wi-Fi service details and terms & conditions.
Check account balance and validity
Press ##122# SEND
^ After you have reached 15GB of mobile data usage (the monthly fair usage level per calendar month), you can still continue to use the service. However, your network specification will be lowered to 128kbps. CSL Mobile Limited complies with OFCA’s Guidelines for the Implementation of Fair Usage Policy for the Provision of Mobile and Fixed Broadband Services and will not at any time cap your data network specification below 128kbps. You will receive an SMS notification once you have reached 15GB and the fair usage policy is in place. Actual speeds that customers experience are considerably less than the specifications and will be affected by the device used, locations, network conditions and other extraneous factors.
Service Hotline 1833 803
GENERAL TERMS AND CONDITIONS of the Prepaid SIM Card