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| Visual Voicemail Service Terms and Conditions | |
| • | To use the Visual Voicemail Service (“The Service”) on iPhone, you must use the Voicemail button on your iPhone. For android handsets, please download the designated mobile app. |
| • | The Service is supported by designated mobile devices and designated operating systems, please press here to check compatibility of your handset. |
| • | Usage of the Service will incur data charges. Local data usage incurred will be deducted from the customer's data plan or charged at prevailing rates. |
| • | Standard data roaming charges apply while using the Service abroad; please see e.hkcsl.com/roaming-e for pricing details. |
| • | The Service cannot be used via Wi-Fi connection. |
| • | To switch off the Service during roaming, you must only do so from the “mobile roaming data” settings of your handset. |
| • | When mobile data usage is switched off, voicemail will switch back to SMS alert automatically, and you can check voice messages by calling to our voicemail system. |
| • | If the Service is terminated or suspended due to whatever reasons, the voicemail archive in our server and the voicemail archive saved on your handset will be deleted simultaneously. |
| • | The Service is not applicable on prepaid SIM cards. |
| • | The Service is subject to the Mobile Service Agreement of CSL Mobile Limited, please visit https://goo.gl/VqAtFe for details. |
| • | If there is any inconsistency between the Chinese and English versions of these terms and conditions, the English version shall prevail. |
