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Home  >   Prepaid   >   Others   >   Recommended for Migrant Workers   >   Kumusta Ka Prepaid SIM

Kumusta Ka Prepaid SIM

Activation Offer and Card Information Viu Premium Earn Clubpoint Program
Mobile Data Service Todo TipIDD Voice Call, SMS, Video Call Viu Premium Service
International Share-A-Load International Roaming Other Services Recharge Bonus and Methods

Activation Offer and Card Information

-
Free Viu Premium Service for 60 days
-
Free 2GB local data upon card activated & valid for 60 days.

Promotion till 31 Dec, 2020
Card information
Face Value $38
License Fee $2.5 /30 days
Card Validity 90 Days
Main balance checking *109#
Subscribed service status checking *101#
System Features
Voice Mail $5 /30 days
Call Forwarding Local airtime charge
Local Caller Number Display Free of charge
Roaming Caller Number Display Free of charge

Mobile Data Service

Local Data pay-as-you-go basis
Charge Usage Subscription Code
$0 $2 / 200MB *101*419*1#
Remark:
  1. Peak speed for data download is 21Mbps and upload is 5.76Mbps. Actual speed experienced may be less than the theoretical speed obtainable on the network and may vary due to internet conditions, server speeds, network conditions, coverage, locations, the computer and device used, hardware, software, usage levels and other factors.
  2. To unsubscribe: dial *101#419*1#.
Local Data Volume-Based Plan (“VBP”)
Validity Charges & Data Subscription Code
30 DaysAR
( Free Viu Premium~)		 $38 / 1000MB *101*414#
$88 / 4GB *101*418#
$99 / 10GB *101*400#
Promotion: (till 31 Dec, 2020)
  • Free 1000 Local Voice Minutes
  • Free 3GB (1st Subscription)
$128 / 45GB
*101*433#
Promotion: (till 31 Dec, 2020)
  • Free 500 Local Voice Minutes
~ Promotion till 31 Dec, 2020.

AR = Auto Renew
Terms and Conditions for 30-Day Volume-Based Plan ("Volume-Based Plan")
  1. Peak speed for data download is 21Mbps and upload is 5.76Mbps. Actual speed experienced may be less than the theoretical speed obtainable on the network and may vary due to internet conditions, server speeds, network conditions, coverage, locations, the computer and device used, hardware, software, usage levels and other factors.
  2. Your Volume-based Plan (“VBP”) will be renewed automatically every 30 days after subscription. Any unused data or local voice minutes will be forfeited at the end of the 30-day period and cannot be carried forward. However, the auto-renew feature is cancelled when you subscribe to any of our Unlimited Data Plans.
  3. To unsubscribe: dial *101#414# for $38, dial *101#418# for $88,  dial *101#400# for $99 or dial *101#433# for $128.
  4. The $88 30-day VBP includes 2GB of data. For every new sign-up or renewal of $88 30-day Volume-VBP within the Promotional Period, you can get a BONUS 2GB of data usage (ie: total 4GB for 30 days). The $38 30-day Volume-Based Plan includes 500Mb of data usage. For every new sign-up or renewal of $38 30-day VBP within the Promotional Period, you can get a BONUS 500Mb of data usage (ie: total 1GB for 30 days). Promotion Period is from now until 31 Dec, 2020.
  5. You can sign up to any of our Unlimited Data Plans any time before or after you have signed up to the $38 or $88 VBP. Your data consumption will be first deducted from your VBP allocation until the data has been used up, before the unlimited data takes effect. Other terms and conditions apply. Please contact our customer service hotline on 179179 or visit our website: http://e.hkcsl.com/Fil-Indo for details of our exclusive distributor shop addresses, products, service plans, offers and terms and conditions.
  6. CSL Mobile Limited (“CSL”) may amend or withdraw the plans or terms and conditions at any time without prior notice. In the event of dispute, CSL’s decision is final and binding.
    a.
    $8, $28 or $78 Unlimited Plans:
    Your data usage consumption will be taken into account firstly from the data use entitlement included in the Unlimited Plan(s) that you have signed up for. Upon expiry of the Unlimited Plan(s), your data usage consumption will be deducted from any unused data use allotment included in your Volume-Based Plan (assuming that your Volume-Based Plan has not yet expired). For example, if you signed up to the $28 Unlimited Plan after you signed up to a Volume-Based Plan, your data usage will be taken into account firstly from the data use entitlement included in the $28 Unlimited Plan during its validity period. After the $28 Unlimited Plan has expired, your data usage will be deducted from any unused data use allotment included in the Volume-Based Plan (assuming that your Volume-Based Plan has not yet expired).
    b.
    $88 Unlimited Plan: This plan will take effect upon subscription. All unused entitlement and remaining numbers of days from your previous Volume-Based Plan(s) will be forfeited.
  7. Other terms and conditions apply. Please contact our customer service hotline on 179179 or visit our website: http://e.hkcsl.com/Fil-Indo for details of our exclusive distributor shop addresses, products, service plans, offers and terms and conditions.
Local Unlimited Data Plan (“UDP”)
After reaching 15GB of data usage, network specification will be lowered to 128kbps.
Validity Charges Subscription Code
1 Hour $8 *101*832*2#
1 Day $28 *101*832*3#
7 DaysAR $38
*101*832*6#
30 DaysAR $88 *101*420#
90 DaysAR $198$264
Promotion: (till 31 Dec, 2020)		 *101*428#
AR = Auto Renew
Terms and Conditions Unlimited Data Plan
  1. Unlimited Data Plan
    $8 (1 hour), $28 (24 hours)
    Unlimited Data Plans
    $38 7-day, $88 30-day, $176 60-day, $264 90-day 
    Unlimited Data Plans
    1. You can subscribe to more than one $8 or $28 Unlimited Data Plan at the same time. Each subsequent Unlimited Data Plan will be activated automatically after the previous Unlimited Data Plan has expired. For example, if you subscribed to a 24-hours $28 Unlimited Data Plan ("$28Unlimited Data Plan") 4 times, then the second $28 Unlimited Data Plan would only be activated after the first $28 Unlimited Data Plan has expired.
    2. 1-Hour Data Plan includes a continuous 60-minute session upon your subscription.
    3. 1-Day Data Plan includes a continuous 24-hour session upon your subscription.
    4. If you subscribe to one Unlimited Data Plan, Internet access will stop after the prescribed time limit of your Unlimited Data Plan expires. (Your $8 and $28 Unlimited Data Plan will not be automatically renewed).
    1. During a $38 7-day, $88 30- day, $176 60-day, $264 90-day Unlimited Data Plan effective period, you may subscribe to another $38 7-day, $88 30-day, $176 60-day, $264 90-day Unlimited Data Plan.  The new package is activated upon the receipt of the confirmation message and supersedes the previous subscription.   
    2. Your $38 7-day, $88 30-day, $176 60-day, $264 90-day Unlimited Data Plan will be renewed automatically every 7, 30, 60 or 90 days after subscription respectively.  To unsubscribe from your Unlimited Data Plan, please dial *101#832*6# ($38 7-day), *101#420# ($88 30-day), *101#426# ($176 60-day) or *101#428# ($264 90-day) from your handset.
  2. Peak speed for data download is 21Mbps and upload is 5.76Mbps. Actual speed experienced may be less than the theoretical speed obtainable on the network and may vary due to internet conditions, server speeds, network conditions, coverage, locations, the computer and device used, hardware, software, usage levels and other factors.
  3. Fair Usage Policy applies, after you have reached the fair usage level of 15GB, or the fair usage of 15GB in 30 days for the Unlimited Data Plans of $88 for 30 days, $176 for 60 days and $264 for 90 days, you can continue to use the service. However, your network specification will be capped at 128kbps. Please refer to https://www.hkcsl.com/tc/Prepaid-Fair-Usage-Policy/ for details.
  4. If your network speed is capped at 128 kbps in accordance with our Fair Use Policy, you may pay the $18 Network Speed Resetting Fee which allows the reset of the network speed to the original network speed specifications as specified by your existing Unlimited Data Plan for the next 15GB of your unlimited local data. The resetting of network speed can only be done per 24 hours-interval. The expiry date of your existing Unlimited Data Plan subscription shall remain unchanged.
  5. Other terms and conditions apply. Please contact our customer service hotline on 179179 or visit our website: http://e.hkcsl.com/Fil-Indo for details of our exclusive distributor shop addresses, products, service plans, offers and terms and conditions.
csl Wi-Fi
How to use:
1)
Subscribe one of the internet data plan
2)
Switch on the Wi-Fi and select network CSL
wifi_step2
3)
Open Internet browser and go to any website, it will automatically redirect to the login page
wifi_step3
4)
Select "Discover HK Tourist SIM/Prepaid SIM Cards“, enter Mobile Number Password, and one-time Password to login to the service
wifi_step4
 
5)
After login, a new offline window will pop-up to let you terminate the connection. Do not close the offline window. To terminate your csl Wi-Fi session, simply click the "Disconnect" button.
6)
If you have accidentally closed the Disconnect pop-up window, please go to hotspot.cslwifi.com and click "Disconnect" to logout.
Remarks
  1. If not yet setup password, dial *111# on your mobile device and follow the instructions to obtain your password
  2. Hotspot search: visit www.cslwifi.com/index.html > Wi-Fi hotspot
  3. csl Wi-Fi service is provided by Hong Kong Telecommunications (HKT) Limited subject to the terms and conditions of csl Wi-Fi service, available at www.cslwifi.com/support/download/Special_Condition_T&C_e.pdf . To know more about csl Wi-Fi hotspots and coverage, please visit www.cslwifi.com..

Todo TipIDD

Offer: 400* IDD minutes for 7 days
Charge: $20
Subscription Code: *101*427#
To call: Dial 1513 + country code + Globe/TM Number
(Example: 151363917xxxxxxxx)
Remarks:
*
Promotion till 30 Sep, 2020.
*
Valid for calling the initial 5 Globe/TM numbers per package at different times.
*
Airtime rate of HK$0.15/min applies
Terms and Conditions of Todo TipIDD:
  1. The Todo TipIDD subscription (“TipIDD”) is only available to Kumusta Ka Prepaid SIM users (“Users”).
  2. TipIDD entitles Users to 400 IDD minutes calling from their Kumusta Ka Prepaid SIM to Globe/ TM mobile numbers in the Philippines (except numbers starting with 63817, 63937 and 63996). Upon successful subscription to TipIDD, Users will receive an SMS confirming their subscription.
  3. To use TipIDD, please dial prefix 1513 then the Globe/TM number (including country code). If the 1513 prefix is not used, standard IDD rates will apply irrespective of subscription to TipIDD.
  4. IDD calls on TipIDD will be charged on a per-minute basis. Local airtime rate of $0.15/minute will also be charged accordingly. If there is insufficient balance to cover the cost of the local call, IDD minutes will not be usable until the account is topped up prior to expiry of subscription.
  5. TipIDD is provided by Globe Telecom and intended for the User’s personal use only. It may be terminated at any time without prior notice based on Globe/TM’s terms and conditions.
  6. A maximum of five (5) different Globe/TM numbers may be called per subscription to the TipIDD
  7. TipIDD is valid for 7 days, in the form of one 168-hour session commencing from each subscription and automatically expires at the end of subscription.
  8. If the subscription to TipIDD is terminated or the 400 minutes are used up before expiry, calls to Globe/TM using the prefix 1513 will no longer be recognised by the system.New TipIDD Package can only be subscribed when existing TipIDD package expired.
  9. During peak hours of service, customers may encounter difficulties accessing TipIDD.
  10. CSL Mobile Limited (“we/our”) reserves the right to terminate or amend the offer or these terms and conditions at any time without prior notice. In the event of disputes, our decision will be final.

Voice Call, SMS, Video Call

Local Voice (/ Min) WEEKEND SIM WEEKDAY SIM FLAT RATE
To Mobile 1-400 $0.060 $0.060
>400 $0.030
To Others 1-800 $0.150 $0.150
>800 $0.060
International Voice (/ 6 seconds) WEEKEND SIM WEEKDAY SIM FLAT RATE~
Philippines (Globe/TM)/
*ReeIDD 		Mon - Fri $0.125 $0.095 $0.095
Sat - Sun $0.095 $0.125
Philippines (Others/Smart) Mon - Fri $0.135 $0.118 $0.120
Sat - Sun $0.118 $0.135
*ReeIDD
Now you can pay for your Loved One in Philippine calling you.
Just need to dial 1288 852 + your Kumusta Ka Mobile Number.

Service opt-out: *101#104#
 
Terms and Conditions:
  1. “ReeIDD” service refers to Inbound Redirect Voice Service whereby telephone calls originated from overseas subscribers are terminated by PCCWG to Kumusta Ka Prepaid SIM, which is serviced by CSL Mobile Limited. Receiving subscriber (i.e. Kumusta Ka Prepaid SIM user) pay the IDD voice call charges.
  2. The charges for “ReeIDD” service is according to Kumusta Ka’s IDD001 charges which may be determined by CSL Mobile Limited in its sole discretion. The charges for “ReeIDD” will be deducted from the User’s existing prepaid balance. The User has to have a minimum balance of $12.5 in his/her Kumusta Ka Prepaid SIM Main Account in order for the call to be put through. No call Reverse  charge IDD call will be  connected if the balance amount is lower than the that of the minimum balance.
  3. Call forwarding is not allowed and will be blocked.
  4. The “ReeIDD” service is only available to Globe/TM users (Postpaid, Prepaid, Touch Mobile, Landline) and new and existing Kumusta Ka Prepaid SIM customers.
  5. Use of the “ReeIDD” service will constitute acceptance of the “ReeIDD” service’s Specific Terms and Conditions and the amendments thereof.
  6. CSL Mobile Limited reserves the right in its sole discretion to terminate, suspend in whole or in part the “ReeIDD” service without prior notice and without any liability and shall have the final decision in any dispute arising from this “ReeIDD” service.
For Other Destinations
International Voice (/ 6 seconds) WEEKEND SIM WEEKDAY SIM FLAT RATE~
S. Korea Mon - Fri $0.052 $0.050 $0.037
Sat - Sun $0.050 $0.050
Malaysia (Landline) Mon - Fri $0.550 $0.500 $0.040
Sat - Sun $0.500 $0.550
Malaysia (Mobile) Mon - Fri $0.035 $0.035 $0.028
Sat - Sun
Saudi Arabia Mon - Fri $0.165 $0.150 $0.150
Sat - Sun $0.150 $0.165
USA Mon - Fri $0.070 $0.050 $0.055
Sat - Sun $0.050 $0.070
Canada Mon - Fri $0.070 $0.050 $0.055
Sat - Sun $0.050 $0.070
Singapore Mon - Fri $0.100 $0.050 $0.088
Sat - Sun $0.050 $0.100
Taiwan (Landline) Mon - Fri $0.065 $0.080 $0.050
Sat - Sun $0.080 $0.065
Taiwan (Mobile) Mon - Fri $0.103 $0.090 $0.088
Sat - Sun $0.090 $0.103
Japan (Landline) Mon - Fri $0.115 $0.094 $0.088
Sat - Sun $0.094 $0.115
Japan (Mobile) Mon - Fri $0.115 $0.110 $0.088
Sat - Sun $0.110 $0.115
UAE Mon - Fri $0.285 $0.250 $0.270
Sat - Sun $0.250 $0.285
Brunei (Landline) Mon - Fri $0.100 $0.050 $0.120
Sat - Sun $0.060 $0.100
Brunei (Mobile) Mon - Fri $0.100 $0.060 $0.120
Sat - Sun $0.060 $0.100
SMS, MMS (/ Message) WEEKEND SIM WEEKDAY SIM FLAT RATE
Intra-network SMS Free 300 SMS/calendar month^, 
thereafter $0.3/SMS(effective from 4 Dec, 2018)
Inter-network SMS Mon - Sat $0.800 $0.400 $0.500
Sun $0.400 $0.800
International SMS Philippines $0.500
Others $1.000
MMS Hong Kong $1.000
Others $3.000
Roaming SMS $3.000
For Video Call Tariff
Video Call (/ Min) WEEKEND SIM WEEKDAY SIM FLAT RATE
Local (Intra-network) $0.100
Local (Inter-network) $2.000
Philippines Globe/TM $2.000
Others (Smarts) $4.500
Remarks:
^
Intra-network SMS is text SMS sent within Hong Kong to one2free prepaid customers, PCCW-HKT prepaid customers, 1O1O, csl and SUN Mobile customers and is subject to a quota of 300 SMS units per calendar month ("Quota"). Unused Monthly Quota units cannot be carried forward to the next month and will be forfeited at the end of the relevant month. If the usage exceeds the Quota, the Thereafter Charge is $0.3 per Intra-network SMS. Inter-network SMS is text SMS sent within Hong Kong to other Hong Kong networks. International SMS is text SMS sent within Hong Kong to users of overseas networks. The Quota does not include Inter-network SMS and International SMS.
~ Additional local airtime charge of $0.015/6 seconds will be applied for IDD rates under Flat Rate Plan.
The IDD charges are calculated on a per-6-second basis. csl reserves the right to change the IDD/roaming tariff or coverage from time to time without advance notice to customer. Please call customer hotline 179179 for details.

csl VoLTE Service (Prepaid SIM card customers)

csl VoLTE Service, which brings voice call and video call to a brand new generation! VoLTE (Voice Over LTE) means connection of voice and video call through 4G LTE network. As a valuable csl customer, you can now enjoy a FREE upgrade to experience voice call with speedy connection and video call with high quality!
 
Benefit of using VoLTE
1)
Facilitates faster voice-call connections. What used to take around 7 seconds on a 3G network is now as fast as 1 second, if both parties are using VoLTE. Even so it just takes around 4 seconds if using 3G network.
2)
Click the “Video Call” icon/button during a VoLTE call to switch between voice and video calls – instantly, simply and quickly(applicable only to some Android models).
   
Must have items for using VoLTE:
●
VoLTE-compatible handset
●
Upgrade handset software to the latest version (applicable to Android phones. Please update the software to the latest version according to the manufacturer’s guidelines for settings).
● Activate the handset’s VoLTE function:
  - iPhone
  - Samsung
  - LG
  - Sony
  - Huawei
   - Xiaomi
   
Remarks
VoLTE service is only available under 4G LTE network coverage for intra-network calls with designated handsets.
●
Video call is a chargeable service, usage will be rounded up to the nearest minute. There is no additional charge for using VoLTE for video calls.
●
VoLTE Video call is only available when both users are using VoLTE service.
●
For enquiries, please call 179179.

Viu Premium Service

Hotel Del Luna VIP Good Casting
Hotel Del Luna VIP Good Casting

What is Viu Premium Service?

Unlimited watch and download the latest dramas from South Korea, Japan, Taiwan and China with English subtitles via Viu!
  • Data used on Viu App will be waived for Volume-based Plan^ (click here for details)
  • Unlimited access to all content
  • Unlimited downloads
  • Advertisement-free of the duration of video
  • Full HD resolution video (1080p)
 

Service Charge:


Type Charges Content Sign up Code Un-subscription
New card activation offer FREE% Free 60-day Viu Premium Service N/A N/A
Volume-based Plan FREE% Free Viu Premium Service
Data used on Viu app will be waived^		 (click here for details)
Viu Premium Service#
$28
 Viu Premium Service 30-day pass
*101*501*2#
*101#501*2#
% Promotion till 31 Dec, 2020.
^ The local data usage of Viu Premium service for viewing & download programs will be waived. The local Mobile Data usage included in the Service can be used for browsing, downloading and viewing videos within the Viu App only. The Mobile Data usage for viewing of video advertisement broadcasted in the Viu App, accessing or downloading content from other websites (such as banner advertisement) or/and any other websites (for example, advertisement from third party) redirecting from the Viu App will be deducted from your Service Plan.
# Viu Premium Service will be renewed automatically every 30 days after subscription. If you would like to unsubscribe from such auto-renewal, Please dial*101#501*2#

How to activate:

  1. Insert the Kumusta Ka SIM into a smartphone
  2. Download Viu app from Google Play / Apps Store at https://bit.do/KKWEB
  3. Login by visiting http://bit.do/kkwebd using mobile data
  4. Enjoy Viu!
Terms and Conditions:
  1. Viu Premium Service is provided to KK SIM or csl eligible prepaid customers. Viu Premium Service is a service under Viu. To utilize the Viu Premium Service, you are required to download and successfully install the Viu app from Google Play or App Store through eligible mobile devices and successfully go through the subscription process
  2. Viu (the “Service”) is available in either Chinese or English interfaces. Available content may vary between Chinese and English interface.
  3. The quality of downloaded videos of the Service is SD (standard definition) on smartphones and HD on tablets. Video quality depends on customer’s mobile device, service location, network coverage and usage.
  4. Downloaded videos can be retained by the Viu app for 7 days only.
  5. Unless specified from the above offer, you are using local data to access to the Service, the utilized data usage will be deducted from the entitlement of your local data plan.
  6. The customer shall not, or permit any other person to sell, reproduce, copy, distribute, broadcast, transmit, re-transmit, modify, exploit the services or any of its contents by any means or reverse engineer any content consisting of downloadable software.
  7. The Service’s programs and content are only for the customer’s private and personal viewing and access. The customer shall not, or permit any other person to show, play, use, access or view the service and its content for any public or commercial purpose in any place.
  8. The Service is provided by PCCW OTT (Hong Kong) Limited and is provided pursuant to the Viu terms and conditions set out in https://www.viu.com/ott/hk/en-us/copyright-statement/terms-and-conditions.
  9. PCCW OTT (Hong Kong) Limited reserves the right to edit, change, withdraw and/or withhold any Viu programs or content on the service at any time without notice and for any reason.
  10. The use and the provision of the Service are, in addition the terms and conditions set out herein, governed by the relevant terms and conditions of the service by PCCW OTT (Hong Kong) Limited ( https://www.viu.com/ott/hk/en-us/copyright-statement/terms-and-conditions ) and CSL Mobile Limited, as amended from time to time. The customer shall be deemed to have agreed to and be bound by such terms and conditions of the service upon the downloading and opening of the Viu App.
  11. CSL Mobile Limited is not the provider of the service and hence CSL Mobile Limited does not provide any representations or warranties regarding the service.
  12. For other relevant terms and conditions of the Service, please visit https://www.viu.com/ott/hk/en-us/copyright-statement/terms-and-conditions .

Share-A-Load

Benefits of "Share-a-load" Service
  • Load Transfer – load can be transferred and shared between you and your buddies anytime anywhere
  • Easy Transfer – just a few punches on your handsets with simple text command
  • Unlimited Transfer – load can be transferred as many times as you need among you and your buddies
  • Instant Transfer – load can be transferred and used instantly, perfect for emergency situations!
How to use?
From your Kumusta Ka Prepaid SIM, dial: *101* [recipient mobile number] * [denomination code] #
Example:
Send load HKD 10 to HK user:
*101*91234567*10#
Send load PHP 100 to Filipino user:
*101*63123456780*100#
Send load IDR 10,000 to Indonesian user:
*101*6212345678901*10#
Send load MYR 10 to Malaysian user:
*101*60123456789*10#
For inquiries, Dial *101*725#
Share A Load
Destination Networks Equivalent in HK$ Equivalent in destination country currency Denomination Code
Local -Hong Kong Kumusta Ka 10 HKD 10 10
20 HKD 20 20
Philippines Globe/Globe Tattoo/TM 7 PHP 25 25
13 PHP 50 50
25 PHP 100 100
Smart/Sun 7 PHP 25^ 25
8 PHP 30 30
14 PHP 50 50
26 PHP 100 100
^ Denomination not applicable to Smart
Transaction fee ($0.2/SMS) is applied for every transaction.
For Other Destinations
Malaysia Digi/ Maxis/ Celcom 30 MYR10 10
90 MYR30 30
Indonesia Axis/ Esia/ XL/ Fren Mobile 8/ Indosat/ Telkomsel/ Flexi/ Three Indonesia/ Ceria Indonesia 7  IDR 5,000i 5
12 IDR 10,000 10
22 IDR 20,000ii 20
27 IDR 25,000iii 25
52 IDR 50,000 50
  1. IDR 5,000 not available for Telkomsel, Smartfren. Promo period until 31 Dec, 2020
  2. IDR 20,000 is not available for XL, Three Indonesia, Smartfren, Axis
  3. IDR 25,000 is not available for Ceria Indonesia,Indosat
Transaction fee ($0.2/SMS) is applied for every transaction.
Terms and Conditions of Share-A-Load:
  1. You need to maintain a minimum stored-value balance of $10 on your Prepaid SIM card after each Share-a-Load transaction in order to continue to use the Share-a-Load service.
  2. Once the Share-a-Load transaction has been accepted by Kumusta Ka, the load will be shared to the recipient and the equivalent amount in HKD will be deducted from your Prepaid SIM card. For example, Kumusta Ka Prepaid SIM card user shares PHP100 to Globe Prepaid SIM user, HKD21 will be deducted from the Kumusta Ka Prepaid SIM card account.
  3. You will be charged a service fee of HK $0.20 per Share-a-Load transaction.
  4. The Share-a-Load rates will be adjusted without prior notice.
  5. Please contact our customer service hotline on 179179 or visit http://e.hkcsl.com/Fil-Indo for details on our latest Share-a-Load rates, shop addresses, products, service plans, offers and Terms and Conditions.

International Roaming

Roaming Voice Call Details
Tips Of Use And Frequently Asked Questions
Roaming Data Plan
Country Validity Charges Subscription Code
Mainland China, Macau, Taiwan, Philippines and Indonesia 1 Day $28 / 500MB *101*402#
30 Days $48  / 1GB *101*403#
$70  / 2GB *101*404#
Terms and conditions of Mobile Data Roaming Service (the “Service”):
  1. The Service is available in Three (3) packages covering designated destinations as follows:
     
    Roaming 1-Day Data Pass: 
    $28/500MB/Day
    Roaming 30-Day data pass: 
    $48/1GB/30 Days and $70/2GB/30 Days
    1. Roaming 1-Day Pass with 500MB will be valid for 1 day, and the cut-off time is 23:59 HK time of the date of activation regardless of the activation time of roaming destination. Any unused Mobile Data entitlement will be forfeited after the cut-off time.
    2. You can subscribe to more than one Roaming 1-Day Pass at the same time. Each subsequent Roaming 1-Day Data Pass will expire at 23:59 HK Time on the following day. For example, if you subscribed to a Roaming 1-Day Pass 2 times, then the second Roaming 1-Day Pass will expire at 23:59 HK Time the following day. Any un-used data allocation from the previous Roaming 1-Day Data Pass will be added to the entitlement of the newly subscribed Roaming 1-Day Data Pass as long as the previous one is still active at the time of the subsequent subscription.
    1. Roaming 30-Day Pass with 1GB and Roaming 30-Day Pass with 2GB will be valid for 30 days, and the cut-off time is 23:59 HK Time of the 30th day regardless of the activation time of roaming destination. Any unused Mobile Data entitlement will be forfeited after the cut-off time.
    2. You may subscribe to multiple Roaming 30-Day Pass simultaneously and each subsequent Roaming 30-Day Data Pass will expire at 23:59 HK Time on the following month. For example, if you subscribed to a Roaming 30-Day Pass 2 times, then the second Roaming 30-Day Pass will expire at 23:59 HK Time the following 30th day. Any un-used data allocation from the previous Roaming 30-Day Pass will be added to the entitlement of the newly subscribed Roaming 30-Day Pass as long as the previous one is still active at the time of the subsequent subscription.
       
  2. Roaming Pass is  applicable when roaming in Mainland China, Macau, Taiwan, Philippines and Indonesia.
  3.  The Service applies to roaming Mobile Data usage such as Internet Browsing, Roaming MMS, WAP and tethering but excludes BitTorrent, Peer to Peer file sharing (such as FTP file sharing and webcam applications) and Peer Casting type applications (such as PPLive and PPStream). CSL Mobile Limited (“CSL/we”) reserves the right to suspend or terminate your use of the roaming Mobile Data service if you breach any of our terms and conditions.
  4. The Service is not applicable to aircraft roaming/maritime roaming/satellite roaming.
  5.  The actual experience of the roaming Mobile Data service will be affected depending on where you  roam and the roaming operator you roam with.
  6.  We reserve the right to change the Service and these terms and conditions at any time without prior notice. In the event of dispute, our decision shall be final.

KingKing Voice Roaming Service

King King Voice Roaming Service
  • For caller/receiver located in overseas, Wi-Fi connection, mobile device and KingKing application are required.
  • Your friend/relative located in Hong Kong can use any fixed or mobile phone to call you without internet connection nor KingKing application installed.
Applications Download
  • You are recommended to download KingKing application before leaving Hong Kong, please go to Google Play or App Store and use "KingKing" as the search phrase.
  • You will need to complete a one-off registration to use KingKing. Please connect to Wi-Fi Network before switching on KingKing.
Charge Subscription Method
$8 / Day No pre-subscription is required, charge will be auto deducted from stored-value upon using the service.
$88 / 30-Day *101*55*1#
How to login and use "KingKing"
  1. KingKing application icon on your handset menu; and enter your csl's number when using KingKing for the first time (Pic1)
  2. Enter password of rechargeable SIM (Pic2), you may get the password by dialing *111#.
  3. Accept KingKing Terms & Conditions (Pic3)
  4. Switch on KingKing then it will change to blue, showing that all incoming/ outgoing calls are connected via KingKing (Pic4)
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Pic4
Remarks:
KingKing cannot be used for emergency calls while you are abroad, so please make emergency call via your regular voice roaming service. However, you can use KingKing to make emergency calls in Hong Kong.
Terms and Conditions of KingKing Voice Roaming Service:
  1. Customers are required to download the KingKing application to utilize this service.
  2. KingKing is compatible only with certain handsets (please refer to http://www.hkcsl.com/en/KK-voice-call-service-2nd/ ).
  3. $8/day, $88/30days for making outgoing calls to any Hong Kong phone number or receiving incoming calls from anywhere in the world via KingKing, cut off time of the day plan package is 23:59 HK time on expire day.
  4. IDD charges apply if making calls to non-Hong Kong phone numbers, and local voice call minutes will be charged for the duration of such a call during all calls.
  5. Charges for Wi-Fi connectivity and IDD charges (if any) are additional.
  6. Local voice call minutes will be charged for using KingKing application to make/receive calls in Hong Kong.
  7. CSL Mobile Limited cannot guarantee "KingKing" service performance on handset models not listed, nor call quality at every single Wi-Fi hotspot or any other place where Wi-Fi is available.
  8. Download the application from Google Play and App Store will incur local mobile data charge, while roaming data charge will incur in overseas.

Recharge Bonus and Methods

Short Code: Dial *109* [Voucher Code] # SEND
Hotline: Call 171 111 from your mobile phone and follow the instructions
Web page: prepaid.hkcsl.com
Check balance: *109# SEND
Promotion offer
Recharge Voucher Free Local Minutes* Extra Value* Validity
$20 10 minutes - 30 days
$50 30 minutes - 90 days
$100 60 minutes 10% 90 days
*Promotion until 31 Dec, 2020

- Validity of the SIM Card will be extended based on the Prepaid SIM Card Recharge Voucher amount.

1. Shop Z1A, G/F, Euro Trade Centre, 21-23 Des Voeux Road, Central
2. Shop 150, World Wide House, 19 Des Voeux Road, Central
3. Shop 19A-C, G/F, Lok Sing Centre, 2-8 Sugar Street, Causeway bay
4. Shop H1, Carson Mansion, 4-6 Dung Fat Street, Tsuen Wan
5. Shop A, G/F Shung Tak Building, 14-18 Kik Yeung Road, Yuen Long
Sales hotline: 6773 3011
Terms and Conditions of Top-up Bonus minutes promotion
  • Depending on your recharge value, the respective recharge bonus for local call minutes will be credited into your account upon recharge.
  • A notification SMS will be sent to inform you once Bonus Minutes are credited
  • All Bonus Minutes are valid for a period of 30 days only and will be calculated on a per minute basis. Any usage of less than one minute will be counted as one minute.
  • Bonus Minutes apply to local use only and cannot be used for IDD local air-time.
  • Bonus Minutes cannot be exchanged for cash or any other offer.
  • We reserve the right to alter or terminate these offers and amend any or all of these terms and conditions without prior notice. In case of dispute, our decision is final.
General TERMS AND CONDITIONS of the Prepaid SIM Card

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