Para ma-activate ang SIM Card, mangyaring tumawag lamang o mag-text sa anumang local Hong Kong number. Paki-activate ang SIM card bago mag-expire ito sa petsa na ipinapakita sa card packaging. (Para magamit sa ibang bansa, inirerekomenda na i-activate ang SIM card na ito sa HK bago umalis ng bansa)
SIM Card Validity: 90 Days. Please activate the SIM Card before the expiry date on the package or it will become void.
The communication and service channels except hotline operators and shop service attendant are available in Filipino only.
Sa Kumusta Ka Prepaid SIM mag-e-enjoy ka sa: • Matipid na promotions! For info, visit our Facebook page https://www.facebook.com/cslfilipinoprepaidsim • Mababang rate para sa lokal at international calls, SMS, at video calls sa pamilya at kaibigan • Internet Plans • Filipino Mobile TV Service (featuring GMA Pinoy TV shows on Now Pinoy TV) • Magpadala ng load sa lahat ng mobile operators sa Pilipinas • Mag-ipon ng loyalty points kapag nag-recharge at ipalit ng mga prizes
UNLIMITED
After you have reached 15GB of mobile data usage, your network speclication will be lowered to 128kbps.
1500 TipIDD minutes (30 days)
*101*430#
3.6Mbps
Terms and Conditions:
1.
Peak data upload and download speed is 3.6 Mbps. $264 90-day Unlimited Plan will be renewed automatically every 90 days after subscription. To unsubscribe $264 90-day Unlimited Plan, dial *101#430#. Fair Usage Policy applies, your network specification will be capped at to 128kbps after reaching the monthly fair usage level of 15GB. For details, please refer to https://www.hkcsl.com/tc/Prepaid-Fair-Usage-Policy/.
2.
Free Todo TipIDD promotion
A
You are entitled 1500 IDD minutes calling from your Kumusta Ka Prepaid SIM to a maximum of five (5) different Globe/ TM mobile numbers in the Philippines (except numbers starting with 63817, 63937 and 63996). Entitled IDD minutes is valid for 30 days, unused IDD minutes will be forfeited at the end of 30-day period. To use TipIDD, please dial prefix 1513 then the Globe/TM number (including country code).
B
IDD calls on TipIDD will be charged on a per-minute basis. Local airtime rate of $0.15/minute applies.
C
TipIDD is provided by Globe Telecom and intended for the User’s personal use only. It may be terminated at any time without prior notice based on Globe/TM’s terms and conditions.
The local data usage of Viu Premium service for viewing & download programs will be waived. The local Mobile Data usage included in the Service can be used for browsing, downloading and viewing videos within the Viu App only. The Mobile Data usage for viewing of video advertisement broadcasted in the Viu App, accessing or downloading content from other websites (such as banner advertisement) or/and any other websites (for example, advertisement from third party) redirecting from the Viu App will be deducted from your Service Plan.
#
Viu Premium Service will be renewed automatically every 30 days after subscription. If you would like to unsubscribe from such auto-renewal, Please dial*101#501*1#
Viu Premium Service is provided to KK SIM or csl eligible prepaid customers. Viu Premium Service is a service under Viu. To utilize the Viu Premium Service, you are required to download and successfully install the Viu app from Google Play or App Store through eligible mobile devices and successfully go through the subscription process
Viu (the “Service”) is available in either Chinese or English interfaces. Available content may vary between Chinese and English interface.
The quality of downloaded videos of the Service is SD (standard definition) on smartphones and HD on tablets. Video quality depends on customer’s mobile device, service location, network coverage and usage.
Downloaded videos can be retained by the Viu app for 7 days only.
Unless specified from the above offer, you are using local data to access to the Service, the utilized data usage will be deducted from the entitlement of your local data plan.
The customer shall not, or permit any other person to sell, reproduce, copy, distribute, broadcast, transmit, re-transmit, modify, exploit the services or any of its contents by any means or reverse engineer any content consisting of downloadable software.
The Service’s programs and content are only for the customer’s private and personal viewing and access. The customer shall not, or permit any other person to show, play, use, access or view the service and its content for any public or commercial purpose in any place.
PCCW OTT (Hong Kong) Limited reserves the right to edit, change, withdraw and/or withhold any Viu programs or content on the service at any time without notice and for any reason.
The use and the provision of the Service are, in addition the terms and conditions set out herein, governed by the relevant terms and conditions of the service by PCCW OTT (Hong Kong) Limited ( https://www.viu.com/ott/hk/en-us/copyright-statement/terms-and-conditions ) and CSL Mobile Limited, as amended from time to time. The customer shall be deemed to have agreed to and be bound by such terms and conditions of the service upon the downloading and opening of the Viu App.
CSL Mobile Limited is not the provider of the service and hence CSL Mobile Limited does not provide any representations or warranties regarding the service.
from your mobile phone and follow the instructions. Kumusta Ka load will be recharged automatically.
• To check the account balance: Dial
109
#
SEND
Kumusta Ka Prepaid SIM Card
Recharge Voucher
(Available at Mobile Phone Direct Selling Centre)
Free Local Call Minutes
Extra Recharge Value
Validity
$20
10 minutes
-
30 Araw
$50
30 minutes
-
90 Araw
$100
60 minutes
10%
90 Araw
Validity of the SIM Card will be extended based on the Prepaid SIM Card Recharge Voucher amount.
Promotion until 31 December 2018
Terms and Conditions of Top-up Bonus minutes promotion:
•
Depending on your recharge value, the respective recharge bonus for local call minutes will be credited into your account upon recharge.
•
A notification SMS will be sent to inform you once Bonus Minutes are credited
•
All Bonus Minutes are valid for a period of 30 days only and will be calculated on a per minute basis. Any usage of less than one minute will be counted as one minute.
•
Bonus Minutes apply to local use only and cannot be used for IDD local air-time.
•
Bonus Minutes cannot be exchanged for cash or any other offer.
•
We reserve the right to alter or terminate these offers and amend any or all of these terms and conditions without prior notice. In case of dispute, our decision is final.
Internet Plan~
Select 4G on your 4G handset and instantly enjoy csl's robust 4G network for a more seamles internet experience!
UNLIMITED
After you have reached 15GB of mobile data usage, your network speclication will be lowered to 128kbps.
*101*832*2#
7.2Mbps
$28
1 Day
*101*832*3#
$78
7 Days
*101*832*4#
$98$88
30 Days
*101*420#
3.6Mbps
$176
60 Days
*101*426#
$264
90 days
*101*430#
Check package status:*101# ~Refer to the Terms and Conditions below.
A customer has the option to pay the $18 Network Speed Resetting Fee to re-set the network speed to the original network speed as specified by your existing Unlimited Plan for the next 15GB by dialing *101*421#. See Terms and Conditions for details.
During the Promotion period, each Kumusta Ka Prepaid SIM card mobile telephone number “MRT Number” that has successfully subscribed for the first time to the $99 Volume-based Plan may enjoy one-off extra 3GB, within the same package duration of thirty (30) days. Promotion period is until 31 December 2018. The extra 3GB offer does not apply to packages that are auto-renewed from an existing subscription.
i Terms & Conditions for 30-Day Volume-Based Plan ("Volume-Based Plan"):
i Terms & Conditions for 30-Day Volume-Based Plan ("Volume-Based Plan"):
1.
Peak speed for data upload and download is 7.2Mbps. Actual speed experienced may be less than the theoretical speed obtainable on the network and may vary due to internet conditions, server speeds, network conditions, coverage, locations, the computer and device used, hardware, software, usage levels and other factors.
2.
Your Volume-based Plan (“VBP”) will be renewed automatically every 30 days after subscription. Any unused data or local voice minutes will be forfeited at the end of the 30-day period and cannot be carried forward. However, the auto-renew feature is cancelled when you subscribe to any of our Unlimited Data Plans.
The $88 30-day VBP includes 2GB of data. For every new sign-up or renewal of $88 30-day Volume-VBP within the Promotional Period, you can get a BONUS 2GB of data usage (ie: total 4GB for 30 days). The $38 30-day Volume-Based Plan includes 500Mb of data usage. For every new sign-up or renewal of $38 30-day VBP within the Promotional Period, you can get a BONUS 500Mb of data usage (ie: total 1GB for 30 days). Promotion Period is from now until 31 December 2018.
5.
You can sign up to any of our Unlimited Data Plans any time before or after you have signed up to the $38 or $88 VBP. Your data consumption will be first deducted from your VBP allocation until the data has been used up, before the unlimited data takes effect. Other terms and conditions apply. Please contact our customer service hotline on 179179 or visit our website: http://e.hkcsl.com/Fil-Indo for details of our exclusive distributor shop addresses, products, service plans, offers and terms and conditions.
6.
CSL Mobile Limited (“CSL”) may amend or withdraw the plans or terms and conditions at any time without prior notice. In the event of dispute, CSL’s decision is final and binding.
a.
$8, $28 or $78 Unlimited Plans: Your data usage consumption will be taken into account firstly from the data use entitlement included in the Unlimited Plan(s) that you have signed up for. Upon expiry of the Unlimited Plan(s), your data usage consumption will be deducted from any unused data use allotment included in your Volume-Based Plan (assuming that your Volume-Based Plan has not yet expired). For example, if you signed up to the $28 Unlimited Plan after you signed up to a Volume-Based Plan, your data usage will be taken into account firstly from the data use entitlement included in the $28 Unlimited Plan during its validity period. After the $28 Unlimited Plan has expired, your data usage will be deducted from any unused data use allotment included in the Volume-Based Plan (assuming that your Volume-Based Plan has not yet expired).
b.
$88 Unlimited Plan: This plan will take effect upon subscription. All unused entitlement and remaining numbers of days from your previous Volume-Based Plan(s) will be forfeited.
7.
Other terms and conditions apply. Please contact our customer service hotline on 179179 or visit our website: http://e.hkcsl.com/Fil-Indo for details of our exclusive distributor shop addresses, products, service plans, offers and terms and conditions.
$88 30-day, $176 60-day, $264 90-day
Unlimited Data Plans
A.
The data is applicable to local usage only. Peak data network specification for upload and download speed is 7.2 Mbps. Actual speed experienced will be less than the network data transmission specifications and may vary due to internet conditions, server speed, network conditions, coverage, locations, the computer and device used, hardware, software, usage levels and other factors.
B.
You can subscribe to more than one $8, $28 or $78 Unlimited Data Plan at the same time. Each subsequent Unlimited Data Plan will be activated automatically after the previous Unlimited Data Plan has expired. For example, if you subscribed to a 7-day $78 Unlimited Data Plan ("$78 Unlimited Data Plan") 4 times, then the second $78 Unlimited Data Plan would only be activated after the first $78 Unlimited Data Plan has expired.
C.
1-Hour Data Plan includes a continuous 60-minute session upon your subscription.
D.
1-Day Data Plan includes a continuous 24-hour session upon your subscription.
E.
7-Day Data Plan includes a continuous 168-hour session upon your subscription.
F.
If you subscribe to one Unlimited Data Plan, Internet access will stop after the prescribed time limit of your Unlimited Data Plan expires. (Your $8, $28, and $78 Unlimited Data Plan will not be automatically renewed).
A.
The data is applicable to local usage only. Peak data network specification for upload and download speed is 3.6 Mbps. Actual speed experienced will be less than the network data transmission specifications and may vary due to internet conditions, server speed, network conditions, coverage, locations, the computer and device used, hardware, software, usage levels and other factors.
B.
During a $88 30- day, $176 60-day, $264 90-day Unlimited Data Plan effective period, you may subscribe to another $88 30-day, $176 60-day, $264 90-day Unlimited Data Plan. The new package is activated upon the receipt of the confirmation message and supersedes the previous subscription.
C.
Your $88 30-day, $176 60-day, $264 90-day Unlimited Data Plan will be renewed automatically every 30, 60 or 90 days after subscription respectively. To unsubscribe from your Unlimited Data Plan, please dial *101#420# ($88 30-day), *101#426# ($176 60-day) or *101#430# ($264 90-day) from your handset.
2.
Fair Usage Policy applies, after you have reached the fair usage level of 15GB, or the fair usage of 15GB in 30 days for the Unlimited Data Plans of $88 for 30 days, $176 for 60 days and $264 for 90 days, you can continue to use the service. However, your network specification will be capped at 128kbps. Please refer to https://www.hkcsl.com/tc/Prepaid-Fair-Usage-Policy/ for details.
3.
If your network speed is capped at 128 kbps in accordance with our Fair Use Policy, you may pay the $18 Network Speed Resetting Fee which allows the reset of the network speed to the original network speed specifications as specified by your existing Unlimited Data Plan for the next 15GB of your unlimited local data. The resetting of network speed can only be done per 24 hours-interval. The expiry date of your existing Unlimited Data Plan subscription shall remain unchanged.
4.
Other terms and conditions apply. Please contact our customer service hotline on 179179 or visit our website: http://e.hkcsl.com/Fil-Indo for details of our exclusive distributor shop addresses, products, service plans, offers and terms and conditions.
csl Wi-Fi
We offer high-quality wireless broadband connectivity at more than 15,000 hotspots across Hong Kong at convenience stores, coffee shops, restaurants, shopping malls, MTR stations (concourses and platforms, excluding Light Rail), Airport Express stations and trains, universities and other tertiary education institutions and public phone kiosks.
Use a Wi-Fi (IEEE802.11b/g/n) enabled device at csl Wi-Fi hotspots to experience the fastest wireless broadband connectivity.
Go to csl Wi-Fi hotspots, and set the Network Name (SSID/ESSID) to "CSL"
Launch your internet browser
Type any valid URL into the address field and you will be redirected to the csl Wi-Fi login page automatically
Lo gin to the service:
1) Choose "Discover HK Tourist SIM/Prepaid SIM Cards"
2) Provide your Mobile Number and Password to login to the service; dial *111# on your mobile device and follow the instructions to obtain your password.
After login, a new offline window will pop-up to let you terminate the connection. Do not close the offline window. To terminate your csl Wi-Fi session, simply click the "Disconnect" button.
If you have accidentally closed the Disconnect pop-up window, please go to hotspot.cslwifi.com and click "Disconnect" to logout.
csl Wi-Fi service is provided by Hong Kong Telecommunications (HKT) Limited subject to the terms and conditions of csl Wi-Fi service, available at www.cslwifi.com.
Filipino Mobile TV Service
Panoorin ang mga paborito mong shows on Now Pinoy TV gamit ang iyong smartphone!
Packages are auto-renewed every 30 days
Customers need to download the Now Pinoy TV app
Customers need a data plan to watch the shows; Now Pinoy TV data usage will be deducted from the data plan entitlement
Customers must clear their smartphone’s proxy setting to be able to watch the content
Settings >> More >> Mobile networks >> Access Point Names >> Proxy (clear the entry)
Steps on how to use the service:
Step 1: Download the Now Pinoy TV app Step 2: Open the app and register your Kumusta Ka Prepaid SIM number Step 3: Subscribe to the package of your choiceiii
iii Please ensure you have an existing mobile data package if you only subscribe to the stand-alone $48 Now Pinoy TV package
Terms & Conditions of the Now Pinoy TV Service:
Terms & Conditions of the Now Pinoy TV Service:
The Now Pinoy TV service enables you to access certain live Filipino channels and on-demand Filipino programs on applicable mobile devices via the Now Pinoy TV App. For details on applicable mobile devices, please see point 8 below. The content of The Now Pinoy TV App includes GMA Pinoy TV and GMA Video On Demand Library.
The Now Pinoy TV Appcan be downloaded for free via the Google Playstore (for Android phone users) and Apple Store (for iOS phone users). To subscribe, simply dial the following codes from your Kumusta Ka prepaid mobile SIM:
Monthly Plan
Subscription Code
$48 GMA Pinoy TV channel
*101*500*1#
$138 GMA Pinoy TV channel + Unlimited Data Bundle
*101*500*2#
You will be charged the applicable monthly fee for unlimited access to the Tv channel's content for 30 days from the date of subscription. The monthly plan will be renewed automatically every 30 days after subscription.
To unsubscribe from the monthly plan, simply dial the following codes from your Kumusta Ka prepaid mobile SIM:
Monthly Plan
Code to Unsubscribe
$48 GMA Pinoy TV channel
*101*500*1#
$138 GMA Pinoy TV channel + Unlimited Data Bundle
*101*500*2#
The Unlimited Data is subject to the terms and conditions of the $98 Unlimited Data bundle, which may be found on http://e.hkcsl.com/fkprepaid. After you have reached 6GB of mobile data usage (the monthly fair usage level per calendar month), you can still continue to use the service. However, your network specification will be lowered to 128kbps. CSL Mobile Limited complies with OFCA’s Guidelines for the Implementation of Fair Usage Policy for the Provision of Mobile and Fixed Broadband Services and will not at any time cap your data network specification below 128kbps. You will receive an SMS notification once you have reached 6GB and the fair usage policy is in place. Actual speeds that customers experience are considerably less than the specifications and will be affected by the device used, locations, network conditions and other extraneous factors.
The Now Pinoy TV service will stream video content of quality up to 720p (actual quality is subject to user’s device and network performance) via the Now Pinoy TV App only. HDMI output is not supported and content download is not available. Due to content licensing issues, The Now Pinoy TV service is for use within the territory of the Hong Kong SAR only.
The Now Pinoy TV service is accessed via The Now Pinoy TV App but your mobile device must meet the following technical requirements:
a) Operating System of Mobile Device
Android Devices - Minimum operating system requirement(s): Android Phone 2.3 and up
Apple Devices – Minimum operating system requirement(s): Apple iPhone/iPod Touch - iOS 7.0.1 and up.
Your operating system must be original and unmodified. You may not be able to access The Now Pinoy TV Service on any modified operating systems.
b) Internet Connection
Mobile data connection (3G/ LTE) or any Wi-Fi connection
Video streaming quality is affected by the speed of your Internet connection. Insufficient bandwidth may lead to interrupted video streaming, pixilated video, audio that is not synchronized with video etc.
Except for The Now Pinoy TV App, turn off other unnecessary running applications to free up more system resources.
Do not upload or download any files when playing video so as to minimize impact on the quality of video playback.
If your mobile device is connected to the Internet via Wi-Fi, please check if the Wi-Fi signal is normal. Internet speed may also be affected if too many users are connected to the same Wi-Fi access point.
Video streaming may consume significant amounts of mobile data. You are responsible for keeping track of your mobile data charges.
If you use mobile data to use the Service, significant amounts of mobile data will be utilized. You are advised to keep track of your data usage as you are responsible for any costs incurred during the download and usage of the Service.
The Now Pinoy TV service is for your personal and individual use only and you must not resell, share, capture or forward the content.
PCCW Media Limited is the service provider of The Now Pinoy TV App and all of its contents. CSL Mobile Limited ("we", "our" or "us") is not responsible or liable for the quality, nature, accuracy and usefulness of The Now Pinoy TV App or its contents.
The content and categories of content made available on the Now Pinoy TV service and monthly fees are subject to change at any time without prior notice.
You expressly understand and agree that your use of the Now Pinoy TV service is at your own risk, The Now Pinoy TV service is provided on an "AS-IS" and "AS-AVAILABLE" basis and that we expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to merchantability, fitness for a particular purpose and non-infringement. We assume no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communications or personalization settings or for any damage to your Mobile Equipment or personal computer or loss of data that results from the download or streaming of any materials, data or information. You expressly relieve us from any and all liabilities arising from the access or use of any part of The Now Pinoy TV service.
We reserve the right to change The Now Pinoy TV service and these terms and conditions at any time without prior notice. All matters and disputes will be subject to our final decision.
The Now Pinoy TV service is subject to the General Terms and Conditions of the Prepaid SIM Card available at www.hkcsl.com and the terms and conditions of any third party suppliers as may be amended from time to time without prior notice.
Prepaid Rewards Program(Program will be ended on 31-Oct-2018, earned Reward Points can redeem load before loyalty point expiry)
How to earn points?
Points Equivalent
Load
1 point for every $1 load
How to redeem?
Load na maaaring I-redeem
Points na Kailangan
Redemption Code to dial
$50
3,000
101
731
11
1
#
$120
5,000
101
731
12
1
#
$400
12,000
101
731
13
1
#
$1,000
25,000
101
731
14
1
#
To check load or points: Dial
109
#
Terms & Condition of the Prepaid Loyalty Rewards Program ("Program"):
Terms & Condition of the Prepaid Loyalty Rewards Program ("Program"):
1.
All Kumusta Ka Prepaid SIM card customers who recharge are automatically enrolled in the Program.
2.
By participating in the Program, you earn one reward point ("Reward Point") for every HK$1 recharged. Share-a-load is not included.
3.
Once a redemption order has been accepted by us, the load will be credited to your Prepaid SIM card and it cannot be exchanged to cash and it cannot be changed or refunded. In the case of the premium items, please present the confirmation SMS at Mobile Phone Direct Selling Centre - Central shop, subject to limited stocks availability. We do not guarantee your receipt of SMS and if you lost your SMS, we will not issue another SMS to you.
4.
You may only earn Reward Points if your mobile service is active.
5.
Rewards Points are valid for two years and are not transferrable.
6.
CSL Mobile Limited ("we/us") reserves the right to change the Reward Point earning rate, validity period, eligibility of the Program these terms and conditions, list of items available for redemption and redemption criteria from time to time without prior notice.
7.
CSL Mobile Limited (“we” or “our”) is not the supplier of the premium items and gives no guarantee regarding the quality of the premium items. Furthermore, we will not be liable for any matters arising from or in connection with the premium items and expressly disclaims all warranties of any kind, whether express or implied, including but not limited to merchantability or fitness for a particular purpose.
8.
In case of any dispute arising from the Program, our decision shall be final.
9.
If there is any inconsistency or conflict between the English and Filipino Terms and Conditions, the English version shall prevail.
Voice Call, SMS, Video Call and MMS
Kumusta Ka can provide you a flexible rate plan that is right for you
Weekday / Weekend Rate Plan
With Kumusta Ka Weekend-Weekday SIM (As low as $0.095/ 6 sec IDD to Globe, Tatto & TM)
Kumusta Ka WEEKEND SIM
Local Voice
Mobile to Mobile (min)
$0.06
Others (min)
$0.15
International Voice
Mon - Fri
Sat - Sun
Philippines
- Globe/TM
$0.125
$0.095
- Others (Smart)
$0.135
$0.118
S. Korea
$0.052
$0.050
Malaysia
$0.055 (landline) /
$0.035 (mobile)
$0.050 (landline) /
$0.035 (mobile)
Saudi Arabia
$0.165
$0.150
USA
$0.070
$0.050
Canada
$0.070
$0.050
Singapore
$0.100
$0.050
Taiwan
$0.065 (landline) /
$0.103 (mobile)
$0.08 (landline) /
$0.09 (mobile)
Japan
$0.115
$0.094 (landline) / $0.110 (mobile)
UAE
$0.285
$0.250
Brunei
$0.100
$0.060
Local SMS
Mon-Sat
Sun
Intra-network
Free 100 SMS/calendar month^, thereafter
$0.1/SMS (effective from 4-Dec-2018, free SMS
quota is 300/calendar month, thereafter $0.3/SMS)
Intra-network SMS is text SMS sent within Hong Kong to one2free prepaid customers, PCCW-HKT prepaid customers, 1O1O, csl and SUN Mobile customers and is subject to a quota of 100 SMS units per calendar month ("Quota"). Unused Monthly Quota units cannot be carried forward to the next month and will be forfeited at the end of the relevant month. If the usage exceeds the Quota, the Thereafter Charge is $0.1 per Intra-network SMS. Inter-network SMS is text SMS sent within Hong Kong to other Hong Kong networks. International SMS is text SMS sent within Hong Kong to users of overseas networks. The Quota does not include Inter-network SMS and International SMS.
If you do not select a particular rate plan, the default plan of Weekday/Weekend rate will apply. To select or change the rate plan, recharge $50 voucher via 179179 and follow the voice instruction afterwards.
The IDD charges are calculated on a per-6-second basis. csl reserves the right to change the IDD/roaming tariff or coverage from time to time without advance notice to customer. Please call customer hotline 179179 for details.
Local airtime charge ($0.015/6 second) is included in IDD rates under Weekday/Weekend Rate Plan. However, the additional local airtime charge of $0.015/6 seconds will be applied for IDD rates under All Week Flat Rate Plan.
International Share-a-load service
With the "Share-a-load" Service, you can share your prepaid SIM stored-value to loved ones in Hong Kong/ the Philippines for seamless communications whatever you need.
Benefits of "Share-a-load" Service
‧
Load Transfer – load can be transferred and shared between you and your buddies anytime anywhere
‧
Easy Transfer – just a few punches on your handsets with simple text command
‧
Unlimited Transfer – load can be transferred as many times as you need among you and your buddies
‧
Instant Transfer – load can be transferred and used instantly, perfect for emergency situations!
How to use?
From your Kumusta Ka Prepaid SIM, dial:
101
recipient mobile number
denomination code
#
and then press ok
Example:
Send load HKD 10 to HK user:
101
91234567
10
#
Send load PHP 100 to Filipino user:
101
63123456780
100
#
Send load IDR 10,000 to Indonesian user:
101
6212345678901
10
#
Send load MYR 10 to Malaysian user:
101
60123456789
10
#
‧ Service charge per Share-a-Load: $0.20
‧ For inquiries, Dial *101*725#
How much?
Destination
Mga networks na maaaring padalhan
Katumbas na
HK$ load
Katumbas na load para as recipient
Denomination Code
Local - Hong Kong
Kumusta Ka
$10
HKD 10
10
$20
HKD 20
20
Philippines
Globe
Globe Tattoo
TM
$7
PHP 25
25
$13
PHP 50
50
$25
PHP 100
100
Smart
Sun
$7
PHP 25i
25
$8
PHP 30
30
$14
PHP 50
50
$26
PHP 100
100
Indonesia
Axis
Esia
XL
Fren Mobile 8,Indosat
Telkomsel
Flexi
Three Indonesia
Ceria Indonesia
$7
IDR 5,000^
5
$12
IDR 10,000
10
$22
IDR 20,000ii
20
$27
IDR 25,000iii
25
$52
IDR 50,000
50
Malaysia
Digi
Celcom
Maxis
$30
MYR 10
10
$90
MYR 30
30
i
Denomination not applicable to Smart
^
Promo until 31 December 2018, IDR 5,000 is not available for Telkomsel, Smartfren
ii
IDR 20,000 is not available for XL, Three Indonesia, Smartfren, Axis
iii
IDR 25,000 is not available for Ceria Indonesia,Indosat
Terms and Conditions of Share-a-Load:
Terms and Conditions of Share-a-Load:
1.
You need to maintain a minimum stored-value balance of $10 on your Prepaid SIM card after each Share-a-Load transaction in order to continue to use the Share-a-Load service.
2.
Once the Share-a-Load transaction has been accepted by Kumusta Ka, the load will be shared to the recipient and the equivalent amount in HKD will be deducted from your Prepaid SIM card.
For example, Kumusta Ka Prepaid SIM card user shares PHP100 to Globe Prepaid SIM user, HKD21 will be deducted from the Kumusta Ka Prepaid SIM card account.
3.
You will be charged a service fee of HK $0.20 per Share-a-Load transaction.
4.
The Share-a-Load rates will be adjusted without prior notice.
5.
Please contact our customer service hotline on 179179 or visit http://e.hkcsl.com/Fil-Indo for details on our latest Share-a-Load rates, shop addresses, products, service plans, offers and Terms and Conditions.
Interrnational Roaming
With Kumusta Ka Prepaid SIM Card (with Roaming Feature), enjoy quality roaming coverage over 250 countries and destinations to keep close contact with your friends and relatives from all over the world.
This user guide provides you with details on how to use your SIM Card for voice and value-added services during roaming. For local call services, please refer to the User Guide (For Local Use).
User Guide
Selecting Roaming Operater
When you arrive at your destination, most handsets will select a foreign network automatically after power-on. However, if your handset fails to do so, please refer to your handset user guide and follow the steps for manual network selection.
The overseas network operator’s name will be displayed on your handset screen after successful selection and you are ready to make / receive calls. If you cannot make calls for some reason, please try the following:
Restart the handset and redial
The foreign network operator you selected may not support this roaming service, please select another operator manually and redial.
Making Calls While Roaming
I. Direct Dial Roaming (Applicable to China Mobile Network)
(With effective from 15 May, 2017, Direct Dial Roaming service will be terminated, please use another dial method as show below to make voice call while roaming.)
Calling to Hong Kong
+
852
Hong Kong Tel No.
e.g.: Call Prepaid SIM Card hotline from Guandzhou, China
Dial: +852 179179
Making Local Calls~
0
Area Code
China Tel No.
e.g.: Call Beijing from Guangzhou, China
Dial: 0 10 (Beijing Tel No.)
Making Calls to Other Countries
+
Country Code
Area Code
Tel No.
e.g.: Call London, UK from Guangzhou, China
Dial: +44 20 (London Tel No.)
Note: If Direct Dial Roaming Service cannot be used, please use "*108*" service.
~ No need to key in area code when calling China mobile phone no.
II.
108
(Applicable to other areas & networks)
Calling to Hong Kong
108
1
Hong Kong Tel No.
#
(No need to key in Hong Kong country code)
e.g.: Call Prepaid SIM Card hotline from UK
Dial: *108*1*(Hong Kong Tel No.)#
Making Local Calls/Calling Other Countries
108
1
001
Country Code
Area Code
Tel No.
#
e.g.: Call Beijing, China from UK
Dial: *108*1*001 86 10 (Beijing Tel No.) #
After pressing the above keys, a waiting message will be displayed on your handset screen. Wait and the system will ring you up shortly. Once answered, you will be connected to calling party.
Note: You need to maintain a minimum stored-value balance of $12.5 in order to make/receive call overseas.
Roaming Service Charges
Roaming Package
Applicable Countries
Rate
Validity
Data Allocation
Subscription Code
Roaming 1-Day pass
Mainland China, Macau, Taiwan, Philippines and Indonesia
$48 $28^
1 day
500MB
*101*402#
Roaming 30-Day pass
Philippines and Indonesia
$118 $70^
30 days
1GB
*101*403#
To check status: Dial *101*2# ^Promotion until 31 March 2019
Terms and conditions of Mobile Data Roaming Service (the “Service”):
Terms and conditions of Mobile Data Roaming Service (the “Service”):
1.
The Service is available in two (2) packages covering designated destinations as follows:
Roaming 1-Day Data Pass: $48/500M/Day for Mainland China, Macau, Taiwan, Philippines and Indonesia
Roaming 30-Day data pass: $118/1GB/30 Days for Philippines and Indonesia
A.
Roaming 1-Day Pass with 500MB will be valid for 1 day, and the cut-off time is 23:59 HK time of the date of activation regardless of the activation time of roaming destination. Any unused Mobile Data entitlement will be forfeited after the cut-off time.
B.
Roaming 1-Day Pass is only applicable when roaming in Mainland China, Macau, Taiwan, Philippines and Indonesia.
C.
You can subscribe to more than one Roaming 1-Day Pass at the same time. Each subsequent Roaming 1-Day Data Pass will expire at 23:59 HK Time on the following day. For example, if you subscribed to a Roaming 1-Day Pass 2 times, then the second Roaming 1-Day Pass will expire at 23:59 HK Time the following day. Any un-used data allocation from the previous Roaming 1-Day Data Pass will be added to the entitlement of the newly subscribed Roaming 1-Day Data Pass as long as the previous one is still active at the time of the subsequent subscription.
D.
You cannot subscribe to the Roaming 1-day Pass and Roaming 30-day Pass simultaneously.
A.
Roaming 30-Day Pass with 1GB will be valid for 30 days, and the cut-off time is 23:59 HK Time of the 30th day regardless of the activation time of roaming destination. Any unused Mobile Data entitlement will be forfeited after the cut-off time.
B.
Roaming 30-Day Pass is only applicable when roaming in the Philippines and Indonesia.
C.
You may subscribe to multiple Roaming 30-Day Pass simultaneously and each subsequent Roaming 30-Day Data Pass will expire at 23:59 HK Time on the following month. For example, if you subscribed to a Roaming 30-Day Pass 2 times, then the second Roaming 30-Day Pass will expire at 23:59 HK Time the following 30th day. Any un-used data allocation from the previous Roaming 30-Day Pass will be added to the entitlement of the newly subscribed Roaming 30-Day Pass as long as the previous one is still active at the time of the subsequent subscription.
D.
You cannot subscribe to the Roaming 30-day Pass and Roaming 1-day Pass simultaneously.
2.
The Service applies to roaming Mobile Data usage such as Internet Browsing, Roaming MMS, WAP and tethering but excludes BitTorrent, Peer to Peer file sharing (such as FTP file sharing and webcam applications) and Peer Casting type applications (such as PPLive and PPStream). CSL Mobile Limited (“CSL/we”) reserves the right to suspend or terminate your use of the roaming Mobile Data service if you breach any of our terms and conditions.
3.
The Service is not applicable to aircraft roaming/maritime roaming/satellite roaming.
4.
The actual experience of the roaming Mobile Data service will be affected depending on where you roam and the roaming operator you roam with.
5.
We reserve the right to change the Service and these terms and conditions at any time without prior notice. In the event of dispute, our decision shall be final.
Roaming Country
Receiving Calls
Making Calls to
Hong Kong
Local Telecom
Other Countries
China
Macau
$8
$6
$9
$19
Shenzhen
Guangdong
Rest of China
$8
$9
$14
$6
$8
$8
$6
$6
$6
$19
$19
$19
Asia-Pacfic
Region
Australia, Indonesia, Malaysia, Philippines, Singapore,Taiwan, Thailand
$9
$9
$9
$19
Japani, New Zealand
$13
$13
$13
$19
Bangladesh, Brunei, Fiji, India, Maldives, Pakistan, Sri Lanka, Vietnam
$25
$25
$25
$25
Europe
Belgium, Czech Republic, Denmark, Finland, France, Germany, Iceland, Italy, Netherlands, Norway, Slovak Republic, Spain, Sweden, Switzerland, UK
$13
$13
$13
$19
Austria, Bosnia & Herzegovina, Croatia, Greece, Hungary, Ireland, Liechtenstein, Luxembourg, Poland, Portugal, Romania, Russia
In addition to the countries listed above, customers can RECEIVE CALLS in all the countries covered by Kumusta Ka roaming service which include major countries in North America, Europe and Asia.
For details of other destinations covered by Kumusta Ka prepaid roaming voice service, please click here.
Ability to receive calls depends on the local network coverage and your handset model. Kumusta Ka may also be used to make outgoing calls in other roaming countries/territories depending on the capability of individual networks.
i
Applicable to 3G handsets only.
ii
Applicable to Tri-band handsets only.
All calls made and received will be charged on a 30-second increment basis.
Receiving calls: charges will commence once you pick up a call.
Making calls by *108*: charges will commence once you answer the call made by the system to place the call, irrespective of whether the called party is successfully connected or not.
The above roaming tariffs are subject to change from time to time without prior notice. Please visit our website: http://e.hkcsl.com/Fil-Indo or call our hotline: 179 179 for the latest tariff.
Tips Of Use And Frequently Asked Questions
Tips Of Use And Frequently Asked Questions
1. Before leaving Hong Kong, remember to:
Activate the Card if this is a new card.
Check the stored-value balance and make sure it is recharged to sufficient amount. You are also advised to buy some vouchers and bring them with you.
Check the expiry date of the Card and make sure it is still valid.
Forward your frequently used mobile number to this Card, or inform your friends and relatives about this new mobile phone number.
Bring your handset menu in case you need to refer to it for manual network selection.
2. Why can't I make or receive calls when travelling overseas?
There is no network coverage in your area.
Your SIM Card is expired. Please recharge it to extend the validity.
Ensure your stored-value balance is over $12.5 before using roaming services.
Restart your handset or select manually and redial if your handset cannot detect the network automatically.
Selected another network manually if your selected network does not support roaming services.
3. Country code for major roaming countries
Country Codes
Asia-Pacific Region
Australia
61
Bangladesh
880
Brunei
673
Fiji
679
India
91
Indonesia
62
Japan
81
Malaysia
60
Maldives
960
New Zealand
64
Pakistan
92
Philippines
63
Singapore
65
Sri Lanka
94
Taiwan
886
Thailand
66
Vietnam
84
America
USA
1
Canada
1
Peru
51
Chile
56
Europe
Austria
43
Belgium
32
Bosnia & Herzegovina
387
Croatia
385
Czech Republic
420
Denmark
45
Finland
358
France
33
Germany
49
Greece
30
Hungary
36
Iceland
354
Ireland
353
Italy
39
Liechtenstein
423
Luxembourg
352
Netherlands
31
Norway
47
Poland
48
Portugal
351
Romania
40
Russia
7
Slovak Republic
429
Spain
34
Sweden
46
Switzerland
41
UK
44
Middle East / Africa
Bahrain
973
Cameroon
237
Egypt
20
Israel
972
Jordan
962
Kenya
245
Kuwait
965
Lebanon
961
Morocco
212
Oman
968
Palestine
970
Qatar
974
South Africa
27
Turkey
90
China & Macau
China
86
Macau
853
Codes for Major Cities in China
Shenzhen
755
Huhehaote
471
Shanyang
24
Zhuhai
756
Huangshan
559
Shijiazhuang
311
Shanghai
21
Huizhou
752
Shunde
765
Beijing
10
Jiangmen
750
Suzhou
512
Guangzhou
20
Jieyang
663
Taiyuen
351
Dongguan
769
Jinan
531
Tianjin
22
Baoding
312
Jiujiang
792
Urumqi
991
Baihai
779
Kunming
871
Wenzhou
577
Changchun
431
Lanzhou
931
Wuhan
27
Changsha
731
Lhasa
891
Wuxi
510
Chaozhou
768
Lianxian
763
Wuzhou
774
Chengdu
28
Maoming
668
Xiamen
592
Chongqing
23
Meizhou
753
Xian
29
Dalian
411
Nanchang
791
Xining
971
Foshan
757
Nanhai
757
Yangjiang
662
Fuzhou
591
Nanjing
25
Yichang
717
Guilin
773
Nanning
771
Yunfu
766
Guiyang
851
Qingdao
532
Zhangjiang
759
Haikou
898
Qingyuan
763
Zhaoqing
758
Hangzhou
571
Sanshui
757
Zhangzhou
371
Harbin
451
Sanya
899
Zhongshan
760
Hefel
551
Shantou
754
Zunyi
852
Hengyang
734
Shanwei
660
Heyuan
762
Shaoxing
751
RingMaster
Download na ng RingMaster ngayon! No subscription fee!
• High-speed direct transfer from one handset to another
• No data or records will be kept in the device itself
• Supports most operating systems
• Compatible with more than 4,000 handset and tablet models.
Available only to Kumusta Ka, Hemat and Ceria Prepaid SIM Card customers
Terms and Conditions of Free Data Transfer Service
Terms and Conditions of Free Data Transfer Service:
Transfer of WhatsApp message record is temporarily available only on Android devices.
Free Data transfer service is applicable only to Hemat, Ceria and Kumusta Ka Prepaid SIM Card customers, currently available major mobile OS platforms and certain device models. Please contact the staff at Mobile Phone Direct Selling Centre in Central, Causeway Bay and Tsuen Wan for details.
The effectiveness of data transfer service is determined by the device model involved. Not all types of data and/or content can be transferred with the same degree of success. CSL Mobile Limited uses its best practice but cannot guarantee that all data and/or content can be transferred without any loss.
CSL Mobile Limited expressly disclaims all or any liability for any loss (including any loss of data and content) or damage (including any damage to mobile devices) suffered by the customer or any other persons arising, directly or indirectly, from the data transfer service.
It is the customer’s responsibility to back up data and/or content on the mobile devices before using data transfer service.
CSL Mobile Limited shall, at its discretion, not proceed with the data transfer service. In the event of dispute, CSL Mobile Limited's decision shall be final.
24-Hour Customer Service Hotline: 179 179
Exclusive distributor: Mobile Phone Direct Selling Centre
Shop Address: 1. Z1A, G/F, Euro Trade Centre, Des Voeux Road, Central.
2. Shop H1, No. 4-6 Dung Fat Street, Carson Mansion, Tsuen Wan
3. Shop A, G/F, Shung Tak Building, No. 14-18 Kik Yeung Road, Yuen Long
Terms and Conditions of Free Data Transfer Service
Transfer of WhatsApp message record is temporarily available only on Android devices.
Free Data transfer service is applicable only to Hemat, Ceria and Kumusta Ka Prepaid SIM Card customers, currently available major mobile OS platforms and certain device models. Please contact the staff at Mobile Phone Direct Selling Centre in Central, Causeway Bay and Tsuen Wan for details.
The effectiveness of data transfer service is determined by the device model involved. Not all types of data and/or content can be transferred with the same degree of success. CSL Mobile Limited uses its best practice but cannot guarantee that all data and/or content can be transferred without any loss.
CSL Mobile Limited expressly disclaims all or any liability for any loss (including any loss of data and content) or damage (including any damage to mobile devices) suffered by the customer or any other persons arising, directly or indirectly, from the data transfer service.
It is the customer’s responsibility to back up data and/or content on the mobile devices before using data transfer service.
CSL Mobile Limited shall, at its discretion, not proceed with the data transfer service. In the event of dispute, CSL Mobile Limited's decision shall be final.
The Todo TipIDD subscription (“TipIDD”) is only available to Kumusta Ka Prepaid SIM users (“Users”).
2.
Promotion period runs from 5 July 2018 to 31 December 2018.
3.
TipIDD entitles Users to 400 IDD minutes calling from their Kumusta Ka Prepaid SIM to Globe/ TM mobile numbers in the Philippines (except numbers starting with 63817, 63937 and 63996). Upon successful subscription to TipIDD, Users will receive an SMS confirming their subscription.
4.
To use TipIDD, please dial prefix 1513 then the Globe/TM number (including country code). If the 1513 prefix is not used, standard IDD rates will apply irrespective of subscription to TipIDD.
5.
IDD calls on TipIDD will be charged on a per-minute basis. Local airtime rate of $0.15/minute will also be charged accordingly. If there is insufficient balance to cover the cost of the local call, IDD minutes will not be usable until the account is topped up prior to expiry of subscription.
6.
TipIDD is provided by Globe Telecom and intended for the User’s personal use only. It may be terminated at any time without prior notice based on Globe/TM’s terms and conditions.
7.
A maximum of five (5) different Globe/TM numbers may be called per subscription to the TipIDD
8.
TipIDD is valid for 7 days, in the form of one 168-hour session commencing from each subscription and automatically expires at the end of subscription.
9.
If the subscription to TipIDD is terminated or the 400 minutes are used up before expiry, calls to Globe/TM using the prefix 1513 will no longer be recognised by the system.
10.
During peak hours of service, customers may encounter difficulties accessing TipIDD.
11.
CSL Mobile Limited (“we/our”) reserves the right to terminate or amend the offer or these terms and conditions at any time without prior notice. In the event of disputes, our decision will be final.
Data and IDD Bundle Package
Online Shop (Connection/Renewal)
