Not available to prepaid card users.
If you use a prepaid card,
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Service |
Charges (HK$) | |
Local Calls1 | Off-peak hours (21:00 - 11:59) | $0.06 / min |
Peak hours (12:00 - 20:59) | $0.12 / min | |
IDD Calls1 |
IDD 001/ IDD 0060 charges + Local Call Charge2 |
|
Local Video Call1 | Intra Network | $1.0 / min |
Other Mobile Network | $2.0 / min | |
International Video Call1 (3G Service will be ended on 31 May, 2021) |
Australia, Singapore, Macau, Malaysia, Japan, Mainland China, South Korea & Thailand | $8.0 / min |
United Kingdom, Taiwan, Philippines, New Zealand, Saudi Arabia & Russia | $9.0 / min | |
Indonesia | $12.0 / min | |
Local SMS3 | Intra Network | $0.1 / SMS |
Inter Network | $0.7 / SMS | |
International SMS3 | China | $0.5 / SMS |
Other countries | $1.8 / SMS | |
Local Data4,5^ | Pay-as-you-go4 | $3 / 1000KB~ |
1-Day-Pass4,5 | $18 / 1.2GB~ | |
3-Day-Pass4,5 | $38 / 2GB~ | |
7-Day-Pass4,5 | $68 / 3GB~ | |
Usage period aligned with card validity4,5 | $218 / 2GB~ | |
csl Wi-Fi | Free | |
KingKing (傾King)6 | $8 / 1-day, $88 / 30-days~ | |
MMS | Incoming & Outgoing MMS in Hong Kong7 | $ 3 / MB |
Incoming & Outgoing MMS in other countries8 | $0.12 KB | |
International Roaming |
Voice Call9 | Roaming Charge |
SMS3 | Local / International SMS charges + $4 / SMS | |
Roaming Data10 |
$88/ 20MB / 1day~ $168/ 50MB / 1day~ |
|
Local Call Forwarding | Local airtime charges | |
International Call Forwarding1 | IDD 001 + Local Call Charge2 | |
Unconditional Call Forwarding Package11 | $15 / 30 days | |
Caller Number Display | Free | |
Voice Mail12 | $5 / 30 days | |
Call Waiting | Local airtime charges apply for each line | |
Conference Call | Local airtime charges apply for each line | |
MTR/Tunnels/Mobile License/ Administration Fee13 | $2.5 / month | |
SIM Card Validity | 180 days |
~ To subscribe : Dial *131# | |
Please refer to "Charging Mechanism" for details of the remarks. |
Popular destinations and rates:
Destinations |
Country / Territory Code |
IDD 0060 special rates |
MAINLAND CHINA |
86 |
$1.80 |
AUSTRALIA |
61 |
$2.00 |
CANADA |
1 |
$1.60 |
FRANCE |
33 |
$4.00 |
GERMANY |
49 |
$4.00 |
INDONESIA |
62 |
$3.80 |
JAPAN |
81 |
$3.30 |
MACAU |
853 |
$1.99 |
MALAYSIA |
60 |
$2.40 |
NEW ZEALAND |
64 |
$4.00 |
PHILIPPINES |
63 |
$3.90 |
SINGAPORE |
65 |
$3.28 |
SOUTH KOREA |
82 |
$3.70 |
TAIWAN |
886 |
$1.99 |
UNITED KINGDOM |
44 |
$2.39 |
UNITED STATES OF AMERICA |
1 |
$1.60 |
For the rate of IDD 001, please click here.
For the rate of IDD 0060, please click here.
^ Postpaid IDD 0060 rate table and offers (via bill settlement) do not apply to this Rechargeable SIM Card.
* To reset or change your PIN, please press here.
If you call back to an incoming IDD call by retrieving the telephone number from the caller number display (eg from “Answered” or “Missed” call records), this IDD call will be charged at IDD 001 rates, as you are using IDD 001 to make the call.
You can get roaming data; make calls to Hong Kong, within the same country/territory, or to other countries/territories when you are overseas.
After pressing the requisite key string, you’ll receive a message saying “Thank you for using our service. The number you’ve dialed is being connected, please wait”. Wait for your phone to ring, and answer it. You will then be connected to the called party.
The roaming service has been enabled by default in this Rechargeable SIM Card. Customers can take the action to prevent handsets from switching to mainland China-based mobile networks while in Hong Kong, thereby incurring unnecessary roaming charges.
Temporarily suspend the roaming service with the following shortcodes:
+ If you have to make or receive calls while roaming, please cancel all local/international call forwarding functions.
Simply pick up your 3G handset and make video calls to your friends, families or business partners and talk face-to-face with them.
• Make local video call: Dial [Hong Kong Mobile Number]
• Make overseas video call : Dial [001] / [+] [Country / Territory Code] [Mobile Number]
International video call rates are applicable only to calls made to mobile phones using overseas 3G networks.
▼ Roaming Video Call Services is not supported on this rechargeable SIM
Use a Wi-Fi (IEEE802.11b/g/n/ac) enabled device at csl Wi-Fi hotspots to experience the fastest wireless broadband connectivity.
Hotspot Search:
Visit http://www.cslwifi.com/index.html > Hotspot location
How to use:
1. Go to csl Wi-Fi hotspots, and set the Network Name (SSID/ESSID) to "csl"
2. Launch your internet browser
3. Type any valid URL into the address field and you will be redirected to the csl Wi-Fi login page automatically
4. Login to the service:
i) Choose "Discover HK Tourist SIM/Prepaid SIM Cards".
ii) Enter your mobile number and PIN to login to the service.
5. After login, a new offline window will pop-up to let you terminate the connection. Do not close the offline window. To terminate your csl Wi-Fi session, simply click the "Disconnect" button.
6. If you have accidentally closed the Disconnect pop-up window, please go to hotspot.pccwwifi.com and click "Disconnect" to logout.
Please visit http://www.cslwifi.com/index.html for csl Wi-Fi service details and terms & conditions.
You can make/receive unlimited calls to/from Hong Kong through this KingKing app while you are abroad.
• For caller/receiver located in overseas, mobile device and KingKing application are required.
•Your friend/relative located in Hong Kong can use any fixed or mobile phone to call you without KingKing application installed.
You are recommended to download KingKing application before leaving Hong Kong, please go to Google Play or App Store and use "KingKing" as the search phrase.You will need to complete a one-off registration to use KingKing. Please connect to Wi-Fi Network before switching on KingKing.
Select KingKing application icon on your handset menu; and
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Remarks:
KingKing cannot be used for emergency calls while you are abroad, so please make emergency call via your regular voice roaming service. However, you can use KingKing to make emergency calls in Hong Kong.
1. KingKing voice roaming service (“KK SERVICE”) is available only to CSL Mobile Limited subscribers and provided according to the terms & conditions governing your mobile service contract and special conditions for KK SERVICE.
2. KK SERVICE is compatible only with certain handsets. CSL Mobile Limited cannot guarantee KK Service performance in respect of incompatible handset models, nor call quality at every single Wi-Fi hotspot or any other place where Wi-Fi/mobile data service is available.
3. $8/1-Day, $88/30-Day for making outgoing calls or receiving incoming calls from anywhere in the world via KingKing, the Day pass is valid from 00:00 to 23:59 during the day (Hong Kong time). IDD charges will apply if making calls to non-Hong Kong phone numbers. And local voice call minutes will be deducted/charged for the duration of such a call. With effect from 12th April 2023, Hong Kong local voice call minutes will be deducted/charged for the duration of calls to Hong Kong phone numbers. Charges for Wi-Fi connectivity and mobile data (if any) are additional. Local voice call minutes will be charged for using KingKing application to make/receive calls in Hong Kong.
4. Customers using KK SERVICE should download the latest KK SERVICE app to a mobile phone running iOS 13.0 or newer, or Android 9.0 or newer.
5. KK SERVICE can be used to make emergency calls or send emergency SMS messages (only if registered for emergency SMS service) in Hong Kong but cannot be used to make emergency calls or send emergency SMS to a local emergency centre when outside Hong Kong.
6. When you use KK SERVICE, we will use your csl mobile number to verify your eligibility for KK SERVICE, and for purposes of KK SERVICE billing via your account at CSL Mobile Limited.
7. Downloading the KK SERVICE app from the App Store or Google Play will incur a local mobile data charge, or roaming data charges if overseas.
8. The KK SERVICE SMS feature cannot be used for receiving SMS.
9. If you are using a device with more than one SIM slot, please note KK SERVICE is compatible only with using a SIM card in the primary SIM slot and is not compatible with eSIM.
10. Using KK SERVICE in Hong Kong may incur local mobile data charges. And roaming data charges will be incurred when using KK SERVICE overseas in certain ways. Customers are required to pay such charges. For details, please go to https://www.hkcsl.com/.
11. CSL’s General Terms & Conditions apply (https://www.hkcsl.com/en/service-terms-and-conditions/) to the relationship between CSL and yourself, in respect of your mobile service and KK SERVICE.
12. CSL Mobile Limited may change these Terms & Conditions at any time without notice. All matters and disputes will be subject to CSL Mobile Limited’s final determination.
Check account balance and validity
Press ##122# SEND
^ After you have reached 6GB of mobile data usage (the monthly fair usage level per calendar month), you can still continue to use the service. However, your network specification will be lowered to 128kbps. CSL Mobile Limited complies with OFCA’s Guidelines for the Implementation of Fair Usage Policy for the Provision of Mobile and Fixed Broadband Services and will not at any time cap your data network specification below 128kbps. You will receive an SMS notification once you have reached 6GB and the fair usage policy is in place. Actual speeds that customers experience are considerably less than the specifications and will be affected by the device used, locations, network conditions and other extraneous factors.
Service Hotline 1833 803
GENERAL TERMS AND CONDITIONS of the Prepaid SIM Card