Not available to prepaid card users.
If you use a prepaid card,
please login here.
|Home > Prepaid > Dealer Prepaid SIM & Others > Your Mobile Prepaid SIM > Your Mobile All-in-One Prepaid SIM|
|Activation Offer||Card activation||
Service, Tariff & inquiry
(Terms & Conditions)
|Roaming Data Service||csl Wi-Fi Service||Recharge Methods and Bonus||User Guide|
|Features||Service charges (HK$)|
|IDD calls1||IDD 001 / IDD 0060 + $0.25/min airtime charge2|
|Local call forwarding||Local call|
Intra Network: $0.3/SMS (Was effective from 4th December, 2018)
Inter Network: $0.7/SMS
|International call forwarding2||IDD001 charges + $0.25/min airtime charge|
|Unconditional Call Forwarding Package||$15/30days10|
|Caller Number Display||Free|
|Voice Mail||$5/30 days11|
|Conference Call||Local call apply for each line|
|Call Waiting||Local call apply for each line|
|Local Video Call1||
Intra: $1.0 /min
Inter: $2.0/ min
|International Roaming Voice Call||Roaming Charge|
International video calls1
(3G Service will be ended on 31 May, 2021)
|Australia, Singapore, Macau, Malaysia, Japan, Mainland China, South Korea & Thailand: $0.8/min|
|United Kingdom, Taiwan, Philippines, New Zealand, Saudi Arabia & Russia: $9.0/min|
To China: $1.5/SMS
To other countries:$1.8/SMS
|MTR/tunnels/mobile license/ administration fee13||$3 / month|
$8/day, $88/30days - Subscription code: *101*55*1#
Click below link for service details & usage.
|Please refer to "Terms and Conditions" for details of the remarks.|
Check account balance and validity: Press ## 122 # SEND
IDD 0060 call charge waived to 32 selected countries/ destinations#, including mainland China, the US, Canada and Singapore.
IDD 0060 call charge waived via mobile phone to below 32 selected countries/destinations#:
|Destinations||Country/ Territory Code||
Fixed-Line Number Terminating
^ The above IDD 0060 rates do not apply for calls made to telephone numbers with prefixes "4456“ in UK and “3451" in Spain.
Calls to UK telephone numbers starting with "0060+4456": IDD charge $4 (per minute).
Calls to Spain telephone numbers starting with "0060+3451": IDD charge $4.7 (per minute).
# $0.25 airtime charge applies. 32 Countries include fixed line and mobile numbers in Canada, mainland China, Singapore and the US, plus fixed line numbers in other 28 destinations. Postpaid IDD 0060 rate table and offers (via bill settlement) do not apply to this Rechargeable SIM Card.
*Make IDD calls to below countries may occurs system problem. Sorry for any inconvenience caused.
3 ways to make IDD calls using csl Rechargeable SIM Card:
1. Press 0060 Country / Territory Code Area Code Phone Number ; or
2. Press 001 Country / Territory Code Area Code Phone Number ; or
3. Press + Country / Territory Code Area Code Phone Number
For IDD charging details, please call the service hotline or visit www.hkcsl.com. Postpaid IDD 0060 rate table and offers (i.e. via bill settlement) do not apply to this Rechargeable SIM Card.
If you call back to an incoming IDD call by retrieving the telephone number from the caller number display (eg from “Answered” or “Missed” call records), this IDD call will be charged at IDD 001 rates, as you are using IDD 001 to make the call.
You can get roaming data; make calls to Hong Kong, within the same country/territory, or to other countries/territories when you are overseas.
After pressing the requisite key string, you’ll receive a message saying “Thank you for using our service. The number you’ve dialed is being connected, please wait”. Wait for your phone to ring, and answer it. You will then be connected to the called party. The roaming service has been enabled by default in this Rechargeable SIM Card. Customers can take the action to prevent handsets from switching to mainland China-based mobile networks while in Hong Kong, thereby incurring unnecessary roaming charges. Temporarily suspend the roaming service with the following shortcodes:
+ If you have to make or receive calls while roaming, please cancel all local/international call forwarding functions.
Use a Wi-Fi enabled device at more than 15,000 Wi-Fi hotspots all over Hong Kong. Simply plug and use! Hotspot Search: www.cslwifi.com
How to login:
csl Wi-Fi service is provided by Hong Kong Telecommunications (HKT) Limited subject to the terms and conditions of csl Wi-Fi service, available at www.cslwifi.com/support/download/Special_Condition_T&C_e.pdf.
To know more about csl Wi-Fi hotspots and coverage, please visit www.cslwifi.com.
Benefit of using VoLTE
Facilitates faster voice-call connections. What used to take around 7 seconds on a 3G network is now as fast as 1 second, if both parties are using VoLTE. Even so it just takes around 4 seconds if using 3G network.
Click the “Video Call” icon/button during a VoLTE call to switch between voice and video calls – instantly, simply and quickly (applicable only to some Android models).
Must have items for using VoLTE:
Upgrade handset software to the latest version (applicable to Android phones. Please update the software to the latest version according to the manufacturer’s guidelines for settings).
|●||Activate the handset’s VoLTE function:|
Video call is a chargeable service, usage will be rounded up to the nearest minute. There is no additional charge for using VoLTE for video calls.
VoLTE Video call is only available when both users are using VoLTE service.
For enquiries, please call 179179.
1. Via Your Mobile recharge voucher
You can purchase Your Mobile recharge vouchers at any Your Mobile dealer shops. You can recharge your account with recharge vouchers in Hong Kong or overseas. The value will be credited to your account instantly.
i) Call Recharge Service Hotline 179179 or
ii) Press ＊109 ＊ PIN # SEND
2. Online top-up via recharge voucher or credit card / Alipay
• Use your prepaid card to visit http://prepaid.hkcsl.com
• Enter the PIN printed on the recharge voucher or follow the instructions and recharge with a credit card / Alipay.
|Recharge value||Bonus||Extension of card validity (count from top-up date)|
|Below HK$49.9||Not applicable||30 Days|
|HK$50 - HK$199.9||10% of recharge stored-value||180 Days|
|HK$200 - HK$299.9||20% of recharge stored-value|
|HK$300 or above||30% of recharge stored-value|
Extra bonus promotion (Promotion period until 30 Jun, 2022)
|Recharge value||Extra 30-day local data*|
Service Hotline 179 179