csl Local Prepaid SIM Card
You can choose the prepaid SIM card according to your need:
*Subscribe to a 30-Day/1GB local data pass. During 3x data promotion, total entitlement will be 3GB.
^Subscribe to a 365-Day/1GB, plus 2GB new activation offer, total entitlement will be 3GB.
#Subscribe to a 365-Day/5GB, plus free extra 3GB & 2GB new activation offer, total entitlement will be 10GB.
@Subscribe to a 365-Day/20GB, plus 2GB new activation offer, total entitlement will be 22GB.
|
Face Value |
$48 |
$100 |
$180 |
$298 |
|
Entitlement |
Unlimited local voice (valid for 30 days) |
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- |
2GB local data (valid for 365 days) |
Please activate the Prepaid SIM Card before the expiry date shown on the Prepaid SIM Card packaging by:
(1) Dial the USSD code *109#
(2) Make/receive the first call or send the first SMS
Card information
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Main balance checking |
*109# |
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Subscribed service status checking |
*101# |
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Roaming Data Usage checking (Overseas) |
*101*2# |
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Password inquiry |
*111# (Use insert prepaid SIM phone) |
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Administration Fee |
$3 / 30 days |
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Prepaid SIM Card Validity |
180 days |
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Maximum Stored-Value Limit |
$5,000 |
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System Features |
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Unconditional Call Forwarding |
Local airtime charge |
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Voice Mail |
$5 / 30 days
(auto-renew every 30 days)
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Local Caller Number |
Free of charge |
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Roaming Caller Number Display |
Free of charge |
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MTR/Tunnels/Mobile License/Administration Fee will be imposed once you activate this Prepaid SIM Card. This fee will be waived for the first 30 days after activation, then will be deducted on the subsequent day and thereafter every 30 days.
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Validity of the Prepaid SIM Card will be extended for 180 days from the date of recharge upon every recharge of HK$50 or above, the validity will be extended for 730 days from the date of recharge upon every recharge of HK$1,000.
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Terms & Conditions apply. For details, please contact 24-Hour customer service 179179.
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We reserve the right to terminate your mobile service without prior notice if your remaining balance is $0 or less and no usage in past consecutive 3 months.
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2X Balance to Contract Plan
Csl prepaid SIM card customers upgrade to selected contract plan, to enjoy a double balance rebate up to $600. Terms and Conditions apply.
For details, please visit csl shops or call 179179.
|
Data pass |
Charges & entitlement |
Subscription code |
|
1-Hour4 |
$8 / 500MB 1.5GB^ |
*101*532*4# |
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1-Day |
$18 / 1.2GB 3.6GB^ |
*101*532*1# |
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3-Day |
$38 / 2GB 6GB^ |
*101*532*2# |
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7-Day |
$68 / 3GB 9GB^ |
*101*532*3# |
30-Day
(auto-renew every 30 days)2d |
$38 / 300MB |
*101*835*1# |
$48 / 1GB 3GB^ |
*101*835*3# |
365-Day
|
$68 / 1GB |
*101*835*4# |
$168 / 5GB
Free extra 3GB local data* |
*101*835*5# |
|
$298 / 20GB |
*101*835*6# |
$65 / 6GB
*Only for Local Data 365-Day Pass (5GB) in use |
*101*835*81# |
Data Passes bundle unlimited CSL Wi-Fi Service, please refer to "csl Wi-Fi Service" for details.
*By subscribing 365-day 5GB local data pass from 19 Mar 2020. Free extra 3GB local data entitlement will be granted to prepaid SIM account automatically.
^3x data promotion until 31-12-2020
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600Mbps is our network specification for downlink of 4G LTE-A network (with 75Mbps for uplink) provided via three sections of 20MHz continuous 4G spectrum each, which is only available to designated locations with the use of a compatible device. Actual speeds that customers experience are less than the specifications and will be affected by the device used, locations, network conditions and other extraneous factors. Compares to other commercially launched mobile networks available to customer in Hong Kong as of 1 Oct 2017.
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Data Passes and 30-Day Pass:
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a. |
Any unused Local Mobile Data usage of Data Passes would be forfeited upon expiry of data pass validity period. |
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b. |
If you subscribe to multiple 1-Hour Data Passes simultaneously, all the Data Passes will be valid until the latest expiry date of the subscribed Data Passes and you may use the Local Mobile Data usage included in all the Data Passes at any time during the extended validity period. |
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c. |
If you subscribe to multiple 1-Day/3-Day/7-Day Data Passes simultaneously, all the Data Passes will be valid until the latest expiry date of the subscribed Data Passes and you may use the Local Mobile Data usage included in all the Data Passes at any time during the extended validity period. |
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d. |
30-Day data pass will be renewed automatically every 30 days (23:59 on 30th day) after subscription. Any unused usage cannot be carried forward to the next 30-Day period and will be forfeited at the end of the respective period. To unsubscribe this service, please dial *101#835*1# (for $38 30-Day data pass) , *101#835*2# (for $208 30-Day data pass) & *101#835*3# (for $48/1GB/30-Day data pass) from your handset, the cut-off time is 23:59 on the expiry date. If you subscribe to multiple 30-Day Data Passes simultaneously, the system will follow the last subscribed 30-Day pass expiry date and will be auto-renewed. Previous 30-Day Data Pass subscribed will end upon original expiry date (23:59). |
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e. |
If you subscribe to multiple 1-Hour and 1-Day/3-Day/7-Day Data Passes simultaneously, all the 1-Hour Data Passes will be used first in accordance with sub-clause (b) of this clause. After the local Mobile Data included in all the 1-Hour Data Passes has been used up, your local Mobile Data usage will be deducted from the 1-Day/3-Day/7-Day Passes, validity and data usage of all 30-Day Passes will be in accordance with sub-clause (c) of this clause. |
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f. |
If you subscribe to multiple 1-Day/3-Day/7-Day and 30-Day Data Passes simultaneously, all the 1-Day/3-Day/7-Day Data Passes will be used first in accordance with sub-clause (c) of this clause. After the local Mobile Data included in all the 1-Day/3-Day/7-Day Data Passes has been used up, your local Mobile Data usage will be deducted from the 30-Day Passes, validity and data usage of all 30-Day Passes will be in accordance with sub-clause (d) of this clause. |
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g. |
If you subscribe to multiple 1-Hour, 1-Day/3-Day/7-Day Data Passes and 30-Day Pass simultaneously, all the 1-Hour Data Passes will be used first in accordance with sub-clause (b) of this clause. After the local Mobile Data included in all the 1-Hour Data Passes has been used up, your local Mobile Data usage will be deducted from the 1-Day/3-Day/7-Day Passes, validity of which will be in accordance with sub-clause (c) of this clause. After the local Mobile Data included in all the 1-Day/3-Day/7-Day Passes has been used up, your local Mobile Data usage will be deducted from the 30-Day Data Passes, validity of which will be in accordance with sub-clause (d) of this clause. |
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After you have reached 6GB of mobile data usage (the monthly fair usage level per calendar month), you can still continue to use the service. However, your network specification will be lowered to 128kbps. CSL Mobile Limited complies with OFCA’s Guidelines for the Implementation of Fair Usage Policy for the Provision of Mobile and Fixed Broadband Services and will not at any time cap your data network specification below 128kbps. You will receive an SMS notification once you have reached 6GB and the fair usage policy is in place. Actual speeds that customers experience are considerably less than the specifications and will be affected by the device used, locations, network conditions and other extraneous factors.
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1-Hour Plan includes a continuous 60-minute session upon your subscription.
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1-Day/3-Day/7-Day/365-Day Pass is based on a continuous 24-hours per day.
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csl Wi-Fi Service
Featuring high speeds, coverage around Hong Kong, csl Wi-Fi Service connects to the Internet when you’re on the move.
How to login:
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Go to csl Wi-Fi hotspots, and set the Network Name (SSID/ESSID) to "csl".
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Launch your internet browser.
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Type any valid URL into the address field and you will be redirected to the csl Wi-Fi login page automatically.
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Login to the service:
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Choose "Discover HK Tourist SIM/Prepaid SIM Cards".
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Enter your mobile number and PIN to login to the service.
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After login, a new offline window will pop-up to let you terminate the connection. Do not close the offline window. To terminate your csl Wi-Fi session, simply click the "Disconnect" button.
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If you have accidentally closed the Disconnect pop-up window, please go to hotspot.cslwifi.com and click "Disconnect" to logout.
^$48 local prepaid SIM card requires to purchase local data pass for free csl wi-fi service
Roaming Data Pass:
|
Data Pass |
Charges & Data |
Subscription Code |
|
1-Day International Roaming data |
$88 / 20MB |
*101*732*4# |
|
$168 / 50MB |
*101*732*5# |
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China, Macau and Taiwan |
$48 / 500MB / 3 Days |
*101*601*3# |
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$98 / 1GB / 7 Days |
*101*601*9# |
|
1. |
1-Day/3-Day/7-Day International roaming data pass must be subscribed via subscription code when roaming in selected destinations. 1-Day/3-Day/7-Day International roaming data pass will be valid for 1-Day/3-Day/7-Day , the cut-off time of daily usage is 23:59 HK Time (GMT+8:00) of the subscription day regardless of the activation time of roaming destination. Any unused Mobile Data entitlement will be forfeited after the cut-off time. The roaming data service coverage are subject to change from time to time without prior notice, for details, please click here. Ability of mobile data service depends on your roaming destination or the local network coverage. |
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2. |
You may subscribe to multiple International roaming data pass simultaneously and the validity of all passes will be extended to 23:59 HK Time (GMT+8:00) of the "n" day. "n" means the number of Day International roaming data pass subscribed simultaneously. You may use the Roaming Mobile Data usage included in all the passes at any time during the extended validity period. |
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Roaming Data Service:
After you arrive at roaming destination and successfully subscribe to roaming data service, just simply follow the guide below to set the correct APN name to ensure the roaming data service works properly.
Set the APN name as "mobile"
Android
Settings > Wireless & Network > More Settings > Mobile networks > Access Point Names > +New APN > APN > mobile
iOS
iPhone: Settings > Cellular > Cellular Data Network > APN: mobile
Voice service
|
Content |
$48 |
$100 |
$180 |
|
Local Voice Call / Call Forwarding1 |
$0.06 / min. (21:00 - 11:59) |
$0.1 / min. |
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$0.12 / min. (12:00 - 20:59) |
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IDD Voice Call ^ |
To China: $1 / min.2a |
To 30 designated countries/destinations (Includes China): Free2b |
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To other countries: IDD charges2a |
To other countries: IDD charges2b |
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Video Call |
$1 / min. (Intra-network)3 |
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$2 / min. (inter-network) |
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To other countries: International video call charge3 |
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Value Pack1c |
$10 / 30-Day |
- |
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Content |
Local voice & intra network video call: $0.03 / min. (Applicable for registered 3 Hong Kong phone number) |
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Subscription |
*101*202# |
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Cancellation |
101#202# |
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How to use |
Cancel registered phone number: Press *101#202*telephone number# |
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Enquiry registered number & validity: Press *101*#202# |
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Enquiry registered number & validity: Press *101*#202# |
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Remark |
Auto Renewal |
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Voice Package1b |
$28 / 30-Day |
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Content |
Unlimited Local Voice Call |
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Subscription |
*101*203# |
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Cancellation |
*101#203# |
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How to use |
Normal dial method |
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Remark |
Auto Renewal |
^Make an IDD call:
[001] [Country / destination code] [area code] [Telephone number]
Notes:
•The IDD call will be charged once the call is connected.
• International operator assisted calls (e.g. collect call) is not applicable to this Prepaid SIM Card.
SMS service
|
Content |
Charges |
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Local SMS4 |
$0.3 / SMS (Intra-network) |
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$0.7 / SMS (Inter-network) |
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International SMS4 |
To China: $1.0 / SMS
(Effective from 1 September, 2019) |
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To other countries: $1.8 / SMS |
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Roaming SMS |
$3 / SMS |
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MMS (sent from Hong Kong) |
To a Hong Kong mobile number or email: $1 / MMS |
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To an overseas mobile number : $3 / MMS |
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Voice Service
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a) |
Any usage of local Voice Call, IDD Voice Call and All Call Forwarding will be calculated on a per minute basis. Any usage of less than one minute will be counted as one minute. |
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b) |
Once you have subscribed to the Voice Package , $28 monthly Service fee will be deducted from your prepaid account automatically for every 30 days until you unsubscribe the service by press *101#203#. |
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c) |
Value Pack
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The Value Pack ("Service") is available to csl Local Prepaid SIM Card Customers only and includes:
-$0.03 per minute charge towards outgoing or incoming: Local voice and intra video calls to nominated mobile numbers (a number in Hong Kong beginning with the digit 5, 6, 9 including the numbers from other mobile operators in Hong Kong); and
-$0.03 per minute charge towards outgoing or incoming: Local voice calls to nominated fixed line numbers (a number in Hong Kong beginning with the digit 2, 3)
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When you subscribe to the Service, you can nominate a maximum of three local mobile or fixed line numbers ("Nominated Numbers") for the Service. You may change any of the Nominated Numbers anytime via our Customer Service Hotline. Prior to nominating numbers for the Service, you must inform the user(s) of the Nominated Mobile Numbers that his / her number(s) has been nominated for the Service and obtain his / her consent to be nominated. CSL Mobile Limited ("we / us") will not be responsible or liable your abuse or misuse of the Nominated Numbers.
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A confirmation SMS will be sent to Customers upon Service subscription and the Service will be activated instantly after receiving this confirmation.
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Once you have subscribed to the Service, $10 monthly Service fee will be deducted from your prepaid account automatically for every 30 days until you unsubscribe the Service.
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$0.03 per minute charge for local voice or intra video call are not applicable to calls to Nominated Number with prefix 133.
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Standard charges apply when you make outgoing or incoming voice and video calls to the Nominated Number whilst overseas.
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CSL Mobile Limited reserves the right to change the terms and conditions of the Service and to make the final decision in the event of dispute.
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IDD Service
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IDD to China is $1/min, local voice call charge applied. For IDD Voice calls to other countries, local voice call charge $0.12/min applies in addition to IDD Voice Call charges and these charges are calculated on a per minute basis. The IDD charges and coverage are subject to change from time to time without prior notice, for details, please click here.
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$0.25/min airtime charges apply when using IDD service. The IDD charges and coverage are subject to change from time to time without prior notice, for details, please click here.
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Intra-network video call is made call within Hong Kong to one2free prepaid customers, PCCW-HKT prepaid customers, 1O1O, csl and SUN Mobile customers. For details on international video call charges, please visit our website www.hkcsl.com or call our hotline 179 179.
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Intra-network SMS is text SMS sent within Hong Kong to one2free prepaid customers, PCCW-HKT prepaid customers, 1O1O, csl and SUN Mobile customers. Inter-network SMS is text SMS sent within Hong Kong to other Hong Kong networks. International SMS is text SMS sent within Hong Kong to users of overseas networks.
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csl VoLTE Service (Prepaid SIM card customers)
csl VoLTE Service, which brings voice call and video call to a brand new generation! VoLTE (Voice Over LTE) means connection of voice and video call through 4G LTE network. As a valuable csl customer, you can now enjoy a FREE upgrade to experience voice call with speedy connection and video call with high quality!
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Benefit of using VoLTE
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1) |
Facilitates faster voice-call connections. What used to take around 7 seconds on a 3G network is now as fast as 1 second, if both parties are using VoLTE. Even so it just takes around 4 seconds if using 3G network.
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2) |
Click the “Video Call” icon/button during a VoLTE call to switch between voice and video calls – instantly, simply and quickly(applicable only to some Android models).
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Must have items for using VoLTE:
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● |
VoLTE-compatible handset
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● |
Upgrade handset software to the latest version (applicable to Android phones. Please update the software to the latest version according to the manufacturer’s guidelines for settings).
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● |
Activate the handset’s VoLTE function: |
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- iPhone |
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- Samsung |
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- LG |
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- Sony |
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- Huawei |
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- Xiaomi |
VoLTE service is only available under 4G LTE network coverage for intra-network calls with designated handsets.
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● |
Video call is a chargeable service, usage will be rounded up to the nearest minute. There is no additional charge for using VoLTE for video calls.
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● |
VoLTE Video call is only available when both users are using VoLTE service.
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For enquiries, please call 179179.
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“KingKing” Voice Roaming Service
|
Content |
Charges |
Subscription |
|
“KingKing” |
$8 / Day |
(No pre-subscription is required, charge will be auto deducted from stored-value upon using the service.) |
|
$88 / 30-Day |
*101*55*1# |
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Customers are required to download the KingKing application to utilize this service. KingKing is compatible only with certain handsets please refer to Hyperlink
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$8/1-Day, $88/30-Day for making outgoing calls to any Hong Kong phone number or receiving incoming calls from anywhere in the world via KingKing, cut off time of the day plan package is 23:59 HK time on expire day. IDD charges apply if making calls to non-Hong Kong phone numbers, and local voice call minutes will be charged for the duration of such a call during all calls. Charges for Wi-Fi connectivity and IDD charges (if any) are additional. Local voice call minutes will be charged for using KingKing application to make/receive calls in Hong Kong.
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csl cannot guarantee "KingKing" service performance on handset models not listed, nor call quality at every single Wi-Fi hotspot or any other place where Wi-Fi is available.
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Download the application from Google Play and App Store will incur local mobile data charge, while roaming data charge will incur in overseas.
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“KingKing” Voice Roaming Service
You can make/receive unlimited calls to/from Hong Kong through this KingKing app while you are abroad.
•For caller/receiver located in overseas, Wi-Fi connection, mobile device and KingKing application are required.
• Your friend/relative located in Hong Kong can use any fixed or mobile phone to call you without internet connection nor KingKing application installed.
Applications Download
You are recommended to download KingKing application before leaving Hong Kong, please go to Google Play or App Store and use "KingKing" as the search phrase.
You will need to complete a one-off registration to use KingKing. Please connect to Wi-Fi Network before switching on KingKing.
Get Up To 30% Recharge Bonus
Recharge Bonus:
|
Recharge value (per transaction) |
Bonus |
Card validity extension period (Day) |
|
$300 or above |
30% of recharge value |
180 days |
|
$200 - $299.9 |
20% of recharge value |
180 days |
|
$50 - $199.9 |
10% of recharge value |
180 days |
|
$20 - $49.9 |
Not applicable |
30 days |
Service Hotline：179 179
