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Home > Prepaid > Local Service > csl Local Prepaid SIM Card

csl Local Prepaid SIM Card

Local Data Service	International Roaming	Voice / SMS
Others	Recharge Method	Sales Channels

You can choose the prepaid SIM card according to your need:


Prepaid SIM card price	$48	$100	$180	$298
Total data entitlement	3GB / 30 Days*	5GB / 365 Days^	14GB / 365 Days#	22GB / 365 Days^@
Common internet activities	Text Email/Message	Email	Drama	Entertainment
Common internet activities	Web Browsing	Social Media	Gaming	e-learning

* Subscribe to a 30-Day/3GB local data pass.

^ Subscribe to a 365-Day/3GB, plus 2GB new activation offer, total entitlement will be 5GB.

# Subscribe to a 365-Day/12GB, plus 2GB new activation offer, total entitlement will be 14GB.

@ Subscribe to a 365-Day/20GB, plus 2GB new activation offer, total entitlement will be 22GB.

Activation Offer:

Face Value	$48	$100	$180	$298
Entitlement	Unlimited local voice (valid for 30 days) Effective from 1 Jan 2022, Unlimited local voice (valid for 30 days) will be updated to 10,000 local voice minutes (valid for 30 days).
	-	2GB local data (valid for 365 days) (2X Data promo, total 4GB )^~

~ Promotion until 30 Jun, 2022.

Please activate the Prepaid SIM Card before the expiry date shown on the Prepaid SIM Card packaging by:

(1) Dial the USSD code *109#
(2) Make/receive the first call or send the first SMS

Card information

Main balance checking	*109#
Subscribed service status checking	*101#
Roaming Data Usage checking (Overseas)	1012#
Password inquiry	*111# (Use insert prepaid SIM phone)
Administration Fee	$3 / 30 days
Prepaid SIM Card Validity	180 days
Maximum Stored-Value Limit	$5,000
System Features
Unconditional Call Forwarding	Local airtime charge
Voice Mail	$5 / 30 days (auto-renew every 30 days)
Local Caller Number	Free of charge
Roaming Caller Number Display	Free of charge

Remarks:

2X Balance to Contract Plan

Csl prepaid SIM card customers upgrade to selected contract plan, to enjoy a double balance rebate up to $600. Terms and Conditions apply.

For details, please visit csl shops or call 179179.

Local Data Pass

Data pass	Charges & entitlement	Subscription code
1-Hour⁴	$8 / 1.5GB	101532*4#
1-Day	$18 / 3.6GB	101532*1#
3-Day	$38 / 6GB	101532*2#
7-Day	$68 / 9GB	101532*3#
30-Day (auto-renew every 30 days)^2d	$38 / 300MB	101835*1#
	$48 / 3GB [2X Data promo, total 6GB (For first 30 days)]^	101835*3#
	$98 / 18GB	101835*21#
365-Day	$68 / 3GB (2X Data promo, total 6GB)^	101835*4#
	$168 / 12GB (2X Data promo, total 24GB)^	101835*5#
	$238 / 20GB (Limited upgrade to 540 days)^#	101835*6#

Data Passes bundle unlimited CSL Wi-Fi Service, please refer to "csl Wi-Fi Service" for details.

^ Promotion until 30 Jun, 2022.
# Promotion until 30 Jun, 2022.

Terms and Conditions:

600Mbps is our network specification for downlink of 4G LTE-A network (with 75Mbps for uplink) provided via three sections of 20MHz continuous 4G spectrum each, which is only available to designated locations with the use of a compatible device. Actual speeds that customers experience are less than the specifications and will be affected by the device used, locations, network conditions and other extraneous factors. Compares to other commercially launched mobile networks available to customer in Hong Kong as of 1 Oct 2017.

Data Passes and 30-Day Pass:

a.	Any unused Local Mobile Data usage of Data Passes would be forfeited upon expiry of data pass validity period.
b.	If you subscribe to multiple 1-Hour Data Passes simultaneously, all the Data Passes will be valid until the latest expiry date of the subscribed Data Passes and you may use the Local Mobile Data usage included in all the Data Passes at any time during the extended validity period.
c.	If you subscribe to multiple 1-Day/3-Day/7-Day Data Passes simultaneously, all the Data Passes will be valid until the latest expiry date of the subscribed Data Passes and you may use the Local Mobile Data usage included in all the Data Passes at any time during the extended validity period.
d.	30-Day data pass will be renewed automatically every 30 days (23:59 on 30th day) after subscription. Any unused usage cannot be carried forward to the next 30-Day period and will be forfeited at the end of the respective period. To unsubscribe this service, please dial 101#8351# (for $38 30-Day data pass), 101#8352# (for $208 30-Day data pass), 101#8353# (for $48/1GB/30-Day data pass) & 101#83521# (for $98 30-Day data pass) from your handset, the cut-off time is 23:59 on the expiry date. If you subscribe to multiple 30-Day Data Passes simultaneously, the system will follow the last subscribed 30-Day pass expiry date and will be auto-renewed. Previous 30-Day Data Pass subscribed will end upon original expiry date (23:59).
e.	If you subscribe to multiple 1-Hour and 1-Day/3-Day/7-Day Data Passes simultaneously, all the 1-Hour Data Passes will be used first in accordance with sub-clause (b) of this clause. After the local Mobile Data included in all the 1-Hour Data Passes has been used up, your local Mobile Data usage will be deducted from the 1-Day/3-Day/7-Day Passes, validity and data usage of all 30-Day Passes will be in accordance with sub-clause (c) of this clause.
f.	If you subscribe to multiple 1-Day/3-Day/7-Day and 30-Day Data Passes simultaneously, all the 1-Day/3-Day/7-Day Data Passes will be used first in accordance with sub-clause (c) of this clause. After the local Mobile Data included in all the 1-Day/3-Day/7-Day Data Passes has been used up, your local Mobile Data usage will be deducted from the 30-Day Passes, validity and data usage of all 30-Day Passes will be in accordance with sub-clause (d) of this clause.
g.	If you subscribe to multiple 1-Hour, 1-Day/3-Day/7-Day Data Passes and 30-Day Pass simultaneously, all the 1-Hour Data Passes will be used first in accordance with sub-clause (b) of this clause. After the local Mobile Data included in all the 1-Hour Data Passes has been used up, your local Mobile Data usage will be deducted from the 1-Day/3-Day/7-Day Passes, validity of which will be in accordance with sub-clause (c) of this clause. After the local Mobile Data included in all the 1-Day/3-Day/7-Day Passes has been used up, your local Mobile Data usage will be deducted from the 30-Day Data Passes, validity of which will be in accordance with sub-clause (d) of this clause.

After you have reached 6GB of mobile data usage (the monthly fair usage level per calendar month), you can still continue to use the service. However, your network specification will be lowered to 128kbps. CSL Mobile Limited complies with OFCA’s Guidelines for the Implementation of Fair Usage Policy for the Provision of Mobile and Fixed Broadband Services and will not at any time cap your data network specification below 128kbps. You will receive an SMS notification once you have reached 6GB and the fair usage policy is in place. Actual speeds that customers experience are considerably less than the specifications and will be affected by the device used, locations, network conditions and other extraneous factors.
1-Hour Plan includes a continuous 60-minute session upon your subscription.
1-Day/3-Day/7-Day/365-Day Pass is based on a continuous 24-hours per day.

csl Wi-Fi Service

Featuring high speeds, coverage around Hong Kong, csl Wi-Fi Service connects to the Internet when you’re on the move.

Hotspot Search & service details: www.cslwifi.com/cn/index.html

How to login:

Go to csl Wi-Fi hotspots, and set the Network Name (SSID/ESSID) to "csl".
Launch your internet browser.
Type any valid URL into the address field and you will be redirected to the csl Wi-Fi login page automatically.
Login to the service:
- Choose "Discover HK Tourist SIM/Prepaid SIM Cards".
- Enter your mobile number and PIN to login to the service.
After login, a new offline window will pop-up to let you terminate the connection. Do not close the offline window. To terminate your csl Wi-Fi session, simply click the "Disconnect" button.
If you have accidentally closed the Disconnect pop-up window, please go to hotspot.cslwifi.com and click "Disconnect" to logout.

csl Wi-Fi service is provided by Hong Kong Telecommunications (HKT) Limited subject to the terms and conditions of csl Wi-Fi service, available at www.cslwifi.com/support/download/Special_Condition_T&C_c.pdf To know more about csl Wi-Fi hotspots and coverage, please visit www.cslwifi.com .

^$48 local prepaid SIM card requires to purchase local data pass for free csl wi-fi service

International Roaming

Roaming Voice Call: Details

Roaming Data Pass:

Data Pass	Charges & Data	Subscription Code
1-Day International Roaming data	$88 / 20MB	101732*4#
1-Day International Roaming data	$168 / 50MB	101732*5#
China, Macau and Taiwan	$48 / 500MB / 3 Days	101601*3#
China, Macau and Taiwan	$98 / 1GB / 7 Days	101601*9#

Terms and Conditions:

Roaming Data Service:

After you arrive at roaming destination and successfully subscribe to roaming data service, just simply follow the guide below to set the correct APN name to ensure the roaming data service works properly.
Set the APN name as "mobile"

Android
Settings > Wireless & Network > More Settings > Mobile networks > Access Point Names > +New APN > APN > mobile

iOS
iPhone: Settings > Cellular > Cellular Data Network > APN: mobile

Voice / SMS

Voice service

Content	Local Prepaid SIM 1GB		Local Prepaid SIM 3GB	Local Prepaid SIM 7GB	Local Prepaid SIM 22GB
Local Voice Call / Call Forwarding¹	$0.06 / min. (21:00 - 11:59)		$0.1 / min.
	$0.12 / min. (12:00 - 20:59)
IDD Voice Call^{^}	To China: $1 / min.^2a (Additional local airtime charge $0.12/min applies)		To 30 designated countries/destinations (Includes China): Free^2b (Additional local airtime charge $0.25/min applies)
	To other countries: IDD charges^{2a, #} (Additional local airtime charge $0.12/min applies)		To other countries: IDD charges^{2b, #} (Additional local airtime charge $0.25/min applies)
Video Call	$1 / min. (Intra-network)³
	$2 / min. (inter-network)
	To other countries: International video call charge³ (3G Service will be ended on 31 May, 2021)
Value Pack^1c (Service will be ended on 1 Feb, 2021.)	$10 / 30-Day		-
	Content	Local voice & intra network video call: $0.03 / min (Applicable for registered 3 Hong Kong phone number)
	Subscription	101202#
	Cancellation	101#202#
	How to use	Cancel registered phone number: Press 101#202 telephone number#
		Enquiry registered number & validity: Press 101#202#
		Enquiry registered number & validity: Press 101#202#
	Remark	Auto Renewal
Voice Package^1b	$28 / 30-Day
	Content	Unlimited Local Voice Call Effective from 1 Jan 2022, The Voice Package will be updated to 10,000 local voice minutes.
	Subscription	101203#
	Cancellation	*101#203#
	How to use	Normal dial method
	Remark	Auto Renewal

^ Make an IDD call:
[001] [Country / destination code] [area code] [Telephone number]

- Calls to UK telephone numbers starting with "001+441534", "001+441481", "001+441624": Off-Peak hour IDD charge $8.2 (per minute), Peak hour IDD charge $8.8 (per minute).

- Calls to UK telephone numbers starting with "1718+441534", "1718+441481", "1718+441624": Off-Peak hour IDD charge $1.98 (per minute), Peak hour IDD charge $2.58 (per minute).

Notes:
•The IDD call will be charged once the call is connected.
• International operator assisted calls (e.g. collect call) is not applicable to this Prepaid SIM Card.

SMS service

Content	Charges
Local SMS⁴	$0.3 / SMS (Intra-network)
Local SMS⁴	$0.7 / SMS (Inter-network)
International SMS⁴	To China: $1.5 / SMS
International SMS⁴	To other countries: $1.8 / SMS
Roaming SMS	$3 / SMS
MMS (sent from Hong Kong)	To a Hong Kong mobile number or email: $1 / MMS
MMS (sent from Hong Kong)	To an overseas mobile number : $3 / MMS

Terms and Conditions:

Voice Service

a)	Any usage of local Voice Call, IDD Voice Call and All Call Forwarding will be calculated on a per minute basis. Any usage of less than one minute will be counted as one minute.
b)	Once you have subscribed to the Voice Package , $28 monthly Service fee will be deducted from your prepaid account automatically for every 30 days until you unsubscribe the service by press *101#203#.
c)	Value Pack The Value Pack ("Service") is available to csl Local Prepaid SIM Card Customers only and includes: -$0.03 per minute charge towards outgoing or incoming: Local voice and intra video calls to nominated mobile numbers (a number in Hong Kong beginning with the digit 5, 6, 9 including the numbers from other mobile operators in Hong Kong); and -$0.03 per minute charge towards outgoing or incoming: Local voice calls to nominated fixed line numbers (a number in Hong Kong beginning with the digit 2, 3) When you subscribe to the Service, you can nominate a maximum of three local mobile or fixed line numbers ("Nominated Numbers") for the Service. You may change any of the Nominated Numbers anytime via our Customer Service Hotline. Prior to nominating numbers for the Service, you must inform the user(s) of the Nominated Mobile Numbers that his / her number(s) has been nominated for the Service and obtain his / her consent to be nominated. CSL Mobile Limited ("we / us") will not be responsible or liable your abuse or misuse of the Nominated Numbers. A confirmation SMS will be sent to Customers upon Service subscription and the Service will be activated instantly after receiving this confirmation. Once you have subscribed to the Service, $10 monthly Service fee will be deducted from your prepaid account automatically for every 30 days until you unsubscribe the Service. $0.03 per minute charge for local voice or intra video call are not applicable to calls to Nominated Number with prefix 133. Standard charges apply when you make outgoing or incoming voice and video calls to the Nominated Number whilst overseas. CSL Mobile Limited reserves the right to change the terms and conditions of the Service and to make the final decision in the event of dispute.

IDD Service
- IDD to China is $1/min, local voice call charge applied. For IDD Voice calls to other countries, local voice call charge $0.12/min applies in addition to IDD Voice Call charges and these charges are calculated on a per minute basis. The IDD charges and coverage are subject to change from time to time without prior notice, for details, please click here.
- $0.25/min airtime charges apply when using IDD service. The IDD charges and coverage are subject to change from time to time without prior notice, for details, please click here.
Intra-network video call is made call within Hong Kong to one2free prepaid customers, PCCW-HKT prepaid customers, 1O1O, csl and SUN Mobile customers. For details on international video call charges, please visit our website www.hkcsl.com or call our hotline 179 179.
Intra-network SMS is text SMS sent within Hong Kong to one2free prepaid customers, PCCW-HKT prepaid customers, 1O1O, csl and SUN Mobile customers. Inter-network SMS is text SMS sent within Hong Kong to other Hong Kong networks. International SMS is text SMS sent within Hong Kong to users of overseas networks.

csl VoLTE Service (Prepaid SIM card customers)

csl VoLTE Service, which brings voice call and video call to a brand new generation! VoLTE (Voice Over LTE) means connection of voice and video call through 4G LTE network. As a valuable csl customer, you can now enjoy a FREE upgrade to experience voice call with speedy connection and video call with high quality!

Benefit of using VoLTE
1)	Facilitates faster voice-call connections. What used to take around 7 seconds on a 3G network is now as fast as 1 second, if both parties are using VoLTE. Even so it just takes around 4 seconds if using 3G network.
2)	Click the “Video Call” icon/button during a VoLTE call to switch between voice and video calls – instantly, simply and quickly(applicable only to some Android models).
Must have items for using VoLTE:
●	VoLTE-compatible handset
●	Upgrade handset software to the latest version(applicable to Android phones. Please update the software to the latest version according to the manufacturer’s guidelines for settings).
●	Activate the handset’s VoLTE function:
	iPhone
	Samsung
	LG
	Sony
	Huawei
	Xiaomi

Remarks

VoLTE service is only available under 4G LTE network coverage for intra-network calls with designated handsets.

●	Video call is a chargeable service, usage will be rounded up to the nearest minute. There is no additional charge for using VoLTE for video calls.
●	VoLTE Video call is only available when both users are using VoLTE service.
●	For enquiries, please call 179179.

“KingKing” Voice Roaming Service

Content	Charges	Subscription
“KingKing”	$8 / Day	(No pre-subscription is required, charge will be auto deducted from stored-value upon using the service.)
“KingKing”	$88 / 30-Day	10155*1#

“KingKing” Voice Roaming Service

You can make/receive unlimited calls to/from Hong Kong through this KingKing app while you are abroad.
• For caller/receiver located in overseas, mobile device and KingKing application are required.
•Your friend/relative located in Hong Kong can use any fixed or mobile phone to call you without KingKing application installed.

Applications Download

You are recommended to download KingKing application before leaving Hong Kong, please go to Google Play or App Store and use "KingKing" as the search phrase.You will need to complete a one-off registration to use KingKing. Please connect to Wi-Fi Network before switching on KingKing.

How to register / login and use KingKing

Select KingKing application icon on your handset menu; and

Enter and submit your csl mobile number and csl “My Account” password when using KingKing (pic-1).
Enter the four-digit one-time password (pic-2) sent to your mobile number by SMS.
Accept the Terms & Conditions of KingKing (pic-3).
Switch on KingKing so the icon on top left turns green, showing that all incoming and outgoing calls are connected via KingKing (pic-4).


(Pic1)	(Pic2)	(Pic3)	(Pic4)

Remarks:
-	KingKing cannot be used for emergency calls while you are abroad, so please make emergency call via your regular voice roaming service. However, you can use KingKing to make emergency calls in Hong Kong.
-	“KingKing” does not apply to the Dealer prepaid SIM card .

Terms and Conditions:

KingKing voice roaming service (“KK SERVICE”) is available only to CSL Mobile Limited subscribers and provided according to the terms & conditions governing your mobile service contract and special conditions for KK SERVICE.
KK SERVICE is compatible only with certain handsets. CSL Mobile Limited cannot guarantee KK Service performance in respect of incompatible handset models, nor call quality at every single Wi-Fi hotspot or any other place where Wi-Fi/mobile data service is available.
$8/1-Day, $88/30-Day for making outgoing calls to any Hong Kong phone number or receiving incoming calls from anywhere in the world via KingKing, cut off time of the day plan package is 23:59 HK time on expire day. IDD charges apply if making calls to non-Hong Kong phone numbers, and local voice call minutes will be charged for the duration of such a call during all calls. Charges for Wi-Fi connectivity, mobile data and IDD charges (if any) are additional. Local voice call minutes will be charged for using KingKing application to make/receive calls in Hong Kong. Charges apply if you use KK SERVICE to send SMS and are calculated based on the SMS service (including intra-network, inter-network and international arrangements) provided by us, as if you were in Hong Kong.
Customers using KK SERVICE should download the latest KK SERVICE app to a mobile phone running iOS 13.0 or newer, or Android 9.0 or newer.
KK SERVICE can be used to make emergency calls or send emergency SMS messages (only if registered for emergency SMS service) in Hong Kong, but cannot be used to make emergency calls or send emergency SMS to a local emergency centre when outside Hong Kong.
When you use KK SERVICE, we will use your csl mobile number to verify your eligibility for KK SERVICE, and for purposes of KK SERVICE billing via your account at CSL Mobile Limited.
Downloading the KK SERVICE app from the App Store or Google Play will incur a local mobile data charge, or roaming data charges if overseas.
The KK SERVICE SMS feature cannot be used for receiving SMS.
If you are using a device with more than one SIM slot, please note KK SERVICE is compatible only with using a SIM card in the primary SIM slot and is not compatible with eSIM.
Using KK SERVICE in Hong Kong may incur local mobile data charges. And roaming data charges will be incurred when using KK SERVICE overseas in certain ways. Customers are required to pay such charges. For details, please go to https://www.hkcsl.com/.
CSL’s General Terms & Conditions apply (https://www.hkcsl.com/en/service-terms-and-conditions/) to the relationship between CSL and yourself, in respect of your mobile service and KK SERVICE.
CSL Mobile Limited may change these Terms & Conditions at any time without notice. All matters and disputes will be subject to CSL Mobile Limited’s final determination.

Get Up To 30% Recharge Bonus

Recharge Bonus:

Recharge value (per transaction)	Bonus	Card validity extension period (Day)
$300	30% of recharge value	180 days
$200 - $299.9	20% of recharge value	180 days
$50 - $199.9	10% of recharge value	180 days

Recharge Methods:

Sales Channels

Service Hotline：179 179

GENERAL TERMS AND CONDITIONS of the Prepaid SIM Card:

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