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4G Handset e-Gift voucher Service Plan

24-month Plan
Local Data Usage
5GB(2)
4G 21 Mbps
+ Unlimited data
(capped at 128kbps)
Monthly Plan Free(1)
$198
Handset e-Gift Voucher(1)
$2,000
Unlimited
Local voice call mins(3)
 
-
 
 
 
Unlimited
Local Wi-Fi usage(6)
(15,000+ hotspots)
Data Top-up
China roaming data usage(7)
$20/GB
Data Top-up
Capacity data package(8)
N/A
24-month Plan
Local Data Usage
5GB
 
 
 
Monthly Plan Free(1)
$298
Handset e-Gift Voucher(1)
$4,000
Unlimited
Local voice call mins(3)
 
-
 
 
 
Unlimited
Local Wi-Fi usage(6)
(15,000+ hotspots)
Data Top-up
China roaming data usage(7)
$20/GB
Data Top-up
Capacity data package(8)
N/A
24-month Plan
Local Data Usage
8GB
 
 
 
Monthly Plan Free(1)
$408
Handset e-Gift Voucher(1)
$6,000
Unlimited
Local voice call mins(3)
 
-
 
 
 
Unlimited
Local Wi-Fi usage(6)
(15,000+ hotspots)
Data Top-up
China roaming data usage(7)
$20/GB
Data Top-up
Capacity data package(8)
N/A
24-month Plan
Local Data Usage
12GB
 
 
 
Monthly Plan Free(1)
$548
Handset e-Gift Voucher(1)
$7,500
Unlimited
Local voice call mins(3)
2GB
China roaming data
usage(4)&
「86-Easy」value-added
service(5)
Unlimited
Local Wi-Fi usage(6)
(15,000+ hotspots)
Data Top-up
China roaming data usage(7)
N/A
Data Top-up
Capacity data package(8)
HK$58/month

 

Rewards

Ultimate Data
Transfer service(9)
Smartphone
workshop(10)
Earn 1 for every HK$10 of designated monthly spending(11)
Special standalone
handset
offers(12)
Handset sanitizing service(13)
Birthday delights(14)
csl | 5G                  
Service plan Terms & Conditions:
(1) Customers are required to subscribe to 4G Handset e-Gift Voucher connection plan and designated value-added services of not less than HK$39 per month in value (if applicable), and agree to a commitment period of 24 or more months (“Commitment Period”). A MTR/Tunnels/Mobile Licence/Administration Fee of HK$18 per month applies to all plans. Handset e-Gift voucher prepayment and prepayment of extra monthly fee required (amount depends on the voucher value you choose and service plan you subscribe to). Monthly fee of your 4G Handset e-Gift Voucher connection plan will be adjusted to 4G SIM plan with the same local data entitlement at the prevailing rate upon completion of the commitment period. Handset e-Gift voucher prepayment and prepayment of extra monthly fee required (amount depends on the voucher value you choose and service plan you subscribe to), the amount of which will be credited to your csl account in installments over the commitment period. Eligible customers will be entitled to a designated handset e-Gift voucher (amount depends on the service plan selected and its contract period), which can be redeemed for a designated mobile phone and accessory offered at suggested retail prices. Use of handset e-Gift voucher subject to Terms & Conditions. Offer available while stocks last. If customers terminate the mobile service subscription (“The Service”) before the expiry of the Commitment Period, CSL would charge the customers the early termination charges which are the sum of the monthly fee of The Service for the remaining period.
(2) The maximum local data downlink transmission speed for the first 5GB per month is 21Mbps. The data transmission speed will be capped at 128kbps after the first 5GB. Customers will be informed by text message when their usage reaches the speed limit. Actual speed will be considerably slower and affected by Internet conditions, server speeds, network conditions, coverage, locations, device used, hardware, software and other factors.
(3) Unless otherwise specified, Service Plan included usage applies to local use only. Unless otherwise specified, Service Plan included usage will be calculated on a per minute basis. Any usage of less than one minute will be counted as one minute. When you use the Call Waiting service and are connected to more than one telephone line, airtime will be calculated according to the total time spent on all connected lines during call waiting.
(4) Mainland China Data Roaming Package:
- The Service is available to selected personal account customers of designated csl service plan subscriptions who have activated IDD, roaming service and subscribe to Data Roaming Day Pass service. It is subject to related Terms and Conditions. If the customer has not registered for IDD and roaming services or has already applied for “barring of data roaming service”, upon subscription to Mainland China Data Roaming Package, it represents the customer agrees to activate IDD and roaming service and agree to “un-bar data roaming service”.
- The Service is not applicable to Greater China Service Plan, China-HK-Macau Service Plan, Student Service Plan, Data only Service Plan and the service plans not support the data roaming service.
- Required subscribe to designated service plan and subscribe a minimum commitment period of 24, 30 or 36 months (“Commitment Period”).
- The Service included usage applies to use in Mainland China only.
  • if customers have Mainland China Data Roaming Package that included usage is “1GB/2GB/5GB per month”, any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of each bill month; or
  • if customers have Mainland China Data Roaming Package that included usage is “10GB (24months)”, the included usage is applicable to the Commitment Period. Any unused usage will be forfeited at the end of Commitment Period
- This Service included usage will take priority in deduction of data roaming usage in Mainland China. Customer may choose use other Roaming Package (if any) or Data Roaming Day Pass for continued use of data roaming service (roaming charges apply). For service details and charges of Data Roaming Day Pass, visit http://e.hkcsl.com/datapass-e.
- If customers have both Mainland China Data Roaming Package (included shareable and non-shareable) and Greater China Data Roaming Package, data roaming usage in Mainland China will be deducted from non-shareable Mainland China Data Roaming Package first, then it will be deducted from Greater China Data Roaming Package. After that, it will be deducted from shareable Mainland China Data Roaming Package.
- Unless otherwise specified, the Service cannot be used in conjunction with any other discount, offer or promotion and is non-transferable nor exchangeable for cash or other products/services.
- Customers who terminate their mobile service accounts before expiry of Commitment Period shall be deemed to have forfeited any such entitlement, and CSL Mobile Limited (“CSL”) shall not be responsible for any such forfeiture.
- If customers terminate the Service before the expiry of the Commitment Period, CSL would charge the customers the early termination charges which are the sum of the monthly fee of the Service for the remaining period.
(5) "86-Easy" value–added service: You are required to complete the registration of the "86-Easy" value-added service (“this Service”) via the csl mobile app (“Mobile App”). When you subscribe to this Service, you will be randomly allocated a China mobile number (“PRC Mobile Number”).This PRC Mobile Number cannot be ported-out to other mobile operator. You can receive Short-Message-Services (“SMS”) via your designated PRC Mobile Number and send SMS to the applicable service provider(s) in mainland China and mobile numbers provided by the mobile service providers in mainland China on the Mobile App. The applicable service provider(s) in mainland China may be subject to change from time to time. Please call our customer service hotline at 28881010 for details. You are required to subscribe this Service by paying the relevant Charges for the designated Commitment Period (if applicable). If you choose to terminate this Service before the expiry of the Commitment Period, you will be required to pay an early termination charge equivalent to the sum of the monthly fees of this Service for the remaining months of your Commitment Period. This Service can only be used via your Mobile App. Maximum storage of SMS in Mobile App Inbox is 200. Basic Sent SMS Monthly Quota is 10, monthly cycle will be reset by 1st day of each month. No more SMS can be sent out once quota has been fully used or SMS Storage is full. You are responsible for deleting and backing-up your SMS in Inbox anytime. We are not liable for any loss or irretrievable SMS. When this Service is terminated, the assigned China PRC Mobile Number will be regarded as surrendered by you with immediate effect. Moreover, you will not be able to view or retrieve any SMS from the Mobile App. CSL Mobile Limited reserves the right to revise these Terms and Conditions without prior notice. In case of dispute, the decision of CSL Mobile Limited shall be final and binding.
(6) Local Wi-fi usage:
Unlimited Wi-Fi usage at csl Wi-Fi hotspots for Wi-Fi enabled devices. 1,000Mbps is the network specification for Wi-Fi 802.11ac only applicable to selected csl Wi-Fi hotspots in limited locations. However, the actual speeds experienced by customers using those hotspots are less than the network specifications and will be affected by user’s mobile device (e.g. number of antenna equipped), network coverage and usage, international bandwidth and other extraneous factors. For service details, please refer to http://e.hkcsl.com/wifi-e
(7) This service applicable to selected csl Service Plan(s) and selected personal account csl customers who have activated IDD & Roaming service and activated Data Roaming Day Pass service only. It is subject to related Terms and Conditions. The Service included usage applies to use in Mainland China only. Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of each bill month. This Service included usage will take priority in deduction of data roaming usage in Mainland China. Customer may choose use Data Roaming Day Pass for continued use of data roaming service (roaming charges apply). For service details and charges of Data Roaming Day Pass , visit http://e.hkcsl.com/datapass.
(8) The Capacity Data Package is subject to the terms and conditions of your Mobile Service Agreement with CSL Mobile Limited (“CSL”) and these Special Terms and Conditions. When the monthly Mobile Data usage reaches the data entitlement of your monthly service plan, you can continue to use the Mobile Data service without speed throttling. However, you will be allocated with less network resources for access subject to the prevailing network conditions and your service experiences may be affected. For details, please refer to https://www.hkcsl.com/tc/capacity-pass/
(9) The service is applicable only to designated customers and is currently compatible with major mobile OS platforms and certain handset models. For more details please visit https://www.hkcsl.com/en/ultimate-data-safe-service/.
(10) For smartphone workshop details, please visit https://www.hkcsl.com/tc/smartphone-workshop/.
(11) Register as a member of The Club, and earn Clubpoints from telecom bills to redeem gifts. The Club service is subject to Terms and Conditions of Club HKT Limited. For details or registration, please visit www.theclub.com.hk.
(12) Customers are required to purchase the handset for the Special Subscription Price when subscribing, renewing or topping-up the commitment period contract (“the contract”). For more details, please visit https://www.hkcsl.com/en/special-subscription-price/.
(13) Handset sanitizing service is subject to Terms and Conditions. Please visit any csl shops and ask our staff for details. The product/service is supplied by third parties. The purchase or consumption of those Products/Services shall be at the Customer’s own risk and CSL shall not be liable for any personal injury or property damage suffered by the users. For more details, please visit https://www.hkcsl.com/tc/csl-anti-epidemic/.
(14) A guaranteed favorable birthday trade-in price of HK$500 is offered during his/her birthday month, or within 30 days after his/her birthday Such a customer will get HK$500 in addition to the daily offer price shown at any csl store or trade-in counter (HK$500 will be given as a monthly service fee rebate in respect of a handset connection service plan subscription). The trade-in price is benchmarked with major mobile device chainstores (20 or more outlets). This trade-in price is for designated handset/tablet models only. In order to qualify for the offer, a customer is required to show a valid identification document to verify his/her birthday month. Each customer is entitled to the offer one time only during his/her birthday month each year. The above-mentioned offer is applicable only to trade-in handsets in conjunction with purchase of a handset/tablet with or without handset connection service plan subscription at a suggested retail price of more than HK$2,000 (not applicable to Xiaomi or Apple products). The additional HK$500, after handset connection service plan subscription, will be credited to your csl account to appear in the second bill statement following subscription. The offer is neither transferable nor redeemable for cash. It cannot be used in conjunction with other promotional offers and is subject to Terms & Conditions. Please direct any inquiries to our sales staff.
- 4G service is only available to designated locations with the use of a compatible device. Actual speeds that customers experience are less than the specifications and will be affected by the device used, locations, network conditions and other extraneous factors.
- Unless otherwise specified, the service cannot be used in conjunction with any other discount, offer or promotion. We reserve the right to terminate or change the package or these Terms & Conditions at any time without notice, and to make the final decision in the event of dispute. For inquiries, please go to the csl website at www.hkcsl.com -or ask staff for details.

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