Mobile phone number:
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【csl sets up a "Scam Prevention Support" hotline to help you discern the authenticity】
With scammers constantly evolving their tactics, csl has established a "Scam Prevention Support" hotline to ensure you can confidently receive our latest updates and promotions. If you have doubts about the csl information you received, simply forward the message to our officially ✅ verified WhatsApp number (54711862), and we will inform you of its authenticity, helping you identify messages with unknown origins.
Please also keep in mind these 3 anti-scam tips:
➊ The WhatsApp account used by csl is officially registered and ✅ verified. Never trust WhatsApp accounts without verification!
➋ Our official website and email addresses use the registered domain "hkcsl.com."
➌ Messages sent by csl will only direct you to our official website/eshop "hkcsl.com," the csl app, or contact the officially ✅ verified WhatsApp sales team.
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【Important notice from csl: Beware of fake email and fraudulent links】
Customers are reporting receipt of email purporting to have been sent by various companies on the subject of bill refunds and outstanding payments. Recipients are being threatened with interruption to service unless they click on certain links – seemingly to expedite payment.
Make sure you don’t fall victim to scammers by remembering the following:
➊ csl will only send payment failure or bill refund notifications via letter or SMS. Customers are advised to log into “My Account” at the official csl website or app to check payment method.
➋ The official email address csl uses when issuing bill payment notification is eBillmobile@hkcsl.com.
➌ We would NEVER ask a customer to provide personal information or credit card details via email. Neither would we redirect customers to other websites.
If you have any doubts or questions, please call our customer service hotline on 2512 3123.
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